All reviews

Rating Breakdown

  • 5
    95% (4,333 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Jan. 2, 2023

This app has fantastic features with an expert and friendly team. Daniel from the support staff was able to quickly help me resolve a couple of major issues that we were facing in our store. In a matter of minutes, Daniel gave me updates as to the in-depth solutions that were implemented, keeping me in the loop the whole time. The whole experience here at GemPages for me has been an absolutely amazing one thus far, and I couldn't recommend it more to anyone trying to elevate their Shopify store.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Daniel was awesome. I'll surely pass your kind words onto him. Don't hesitate to reach us if we can do anything to assist! Best wishes!

5 / 5 Share

Jan. 1, 2023

GemPages is the ultimate drag & drop page builder for Shopify so far. Easy to setup and customize pages. The customer support is helpful. Shout out to Tony! Just ask them to help, and within minutes, your problem is solved. Such support is truly valuable.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service! Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

5 / 5 Share

Jan. 1, 2023

I recently had the pleasure of working with the team at GemPages and I have to say, I was thoroughly impressed by the level of professionalism, dedication, and expertise displayed by every member of the team. From the moment I began working with GemPages, I was struck by the team's commitment to excellence. Whether it was through their quick responses to questions and concerns, their ability to think creatively and find innovative solutions, or their willingness to go above and beyond to ensure that my needs were met, the GemPages team consistently demonstrated their dedication to delivering the best possible results. I also appreciated the team's expertise and knowledge of their craft. It was clear that each member of the team was highly skilled and well-versed in their respective areas, and they were always able to provide valuable insights and recommendations that helped to elevate the quality of our work. I highly recommend Gempages services to anyone in need of top-notch digital marketing and e-commerce solutions. Keep up the fantastic work!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that support team was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much & Happy New Year!

4 / 5 Share

Dec. 30, 2022

This app actually a not bad page builder for Shopify compare with most of the similar app. But if it's a bit limit for the starter plan user, it would be really great if the starter plan user could get more basic features. :)

Store

Wearora

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our marketing teams for further consideration. Your patience is highly appreciated! Best wishes.

5 / 5 Share

Dec. 29, 2022

Customer service is extremely helpful and responsive. The software is easier to use than other programs I have used in the past. I am very satisfied with GemPages!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to [email protected] if you have any other concerns. Our professional customer services is always here to help.

5 / 5 Share

Dec. 29, 2022

On monthly basis this app is very expensive, but you get what you pay for. So the service is very good. It problems are always solved within a couple of hours and they help you program your own pages.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best

2 / 5 Share

Sept. 19, 2023

It was incredibly user-friendly and reasonably priced at the beginning. However, some troublesome issues have arisen now. Here are the pros and cons of my personal experience for your reference: There is a limitation on the number of products on the landing page. There is a noticeable color discrepancy issue after uploading images. While it can be resolved by uploading them to the Shopify folder and then placing them on the GemPage page, it's relatively inconvenient. I have been using it for many years, and switching would be difficult. I recommend that new users refrain from joining until the above-mentioned issues are resolved by the official team. The customer service team is responsive and attentive, but the issues are related to the company's product

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

5 / 5 Share

Dec. 29, 2022

Relavitely new with this app but their support is good, solving problems in reasonable times. UI is also good to avoid coding.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

5 / 5 Share

Dec. 28, 2022

Phoebe is the best !! goes above and beyond for all our coding needs and more. Do ask for her if you need help with complex ideas to execute the stuffs

Using app

Over 3 years

Total reviews

4

Average rating

4.5

Developer Reply

We're proud to assist with your business. Glad to hear that Phoebe was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Dec. 28, 2022

the most convenient app to use - and what makes it even more useful is their wonderful customers support

Store

you&me

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

5 / 5 Share

Dec. 28, 2022

Very satisfied with the service, quickly solved my problem, recommended to use! I hope the system is more perfect and the material is more abundant!

Store

ekyee

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

Dec. 27, 2022

great customer service by tina. she is the best. she helped me make my product page. she answered all my questions .tina you are the best

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Tina) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Dec. 27, 2022

Very good customer support, fast reply and even faster problem solving. The Support always helps with making your store exactly the way you want :)

Store

KeySpin

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Dec. 25, 2022

Great app, they have a lot of options to really customize your website as you desire and their customer service is really great . They can help you fix some stuff in your code and they are very friendly !

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

Dec. 23, 2022

Gampages support personal was able to restore my site after it was damaged. This was very helpful during a very hard time.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! Wishing you a fun-filled holiday season!

5 / 5 Share

Dec. 22, 2022

When I get stuck, they fix it for me and send pictures or video explaining how they did it. The best customer service I have experienced in a long time.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team I hope you have a fantastic Christmas and a Happy New Year!

5 / 5 Share

Dec. 22, 2022

Undoubtedly, Gempages's customer support is what businesses should strive towards in this day and age. Responsive, concise, and most crucially, helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team. Have a magical holiday season!

5 / 5 Share

Dec. 22, 2022

a very good product and enthusiastic and fast support team! ............................................

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Wishing you a season that’s merry and bright!

5 / 5 Share

Dec. 21, 2022

Great app, I am not a website builder but i have now built an amazing website! I highly recommend this app

Store

ezBaby

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages! Merry Christmas & happy holidays

5 / 5 Share

Dec. 20, 2022

Great tool that saves many hours for us to maintain the store front websites, easy to use and highly recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Happy Holidays!