All reviews

Rating Breakdown

  • 5
    95% (4,333 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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1 / 5 Share

Dec. 18, 2022

The recent change in pricing is pure crap. I will make sure to never use gempages for new stores ever again. For 29 a month they only allow you to publish 10 pages. This is a very subtle move from your side. Always been a fan and very happy about gempages but this 10 page crap is lame as fuck

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Emil, Thank you for sharing your concern with us. We totally understand how the recent change in pricing may have affected our longtime users. We truly hope for your kind understanding that this change helps us to form our users' focus groups precisely and ultimately improve our users' experience based on demand. We appreciate your valuable feedback and will continue to improve our service quality. Please be rest assured that we will still keep on delivering top-quality technical assistance to you and our user base. Therefore, we are still looking forward to having you with us in the future! James | Customer Success Manager GemPages Page Builder

5 / 5 Share

Dec. 18, 2022

Great service, fast response The fee is reasonable and the effect is very good. I recommend it to anyone who needs to use Page Builder Gempage is your first choice and only choice!

Store

JSAUX

Using app

Over 1 year

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist! Best wishes!

5 / 5 Share

Dec. 17, 2022

Pretty decent app and the customer service is very helpful. You can build a store pretty quickly with it and have lots of customisation. Highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Dec. 15, 2022

Very good app, extremely knowledgeable support staff too that solved my problem very quickly. Gempages does everything that regular shopify should!

Store

Serpola

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

5 / 5 Share

Dec. 15, 2022

Wir müssen echt ein Lob aussprechen. Wir nutzen mit mehreren Shops GemPage seit über 3 Jahre. Der Support ist einfach nur perfekt. Es wird immer und immer und immer wieder geholfen. Meistens sofort! Echt kompetente Mitarbeiter! einfach nur TOP!!!! Würden auch 10 Sterne geben!

Using app

About 1 month

Total reviews

8

Average rating

2.0

Developer Reply

Hi there, Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to [email protected] if you have any other concerns. Our professional customer services is always here to help.

5 / 5 Share

July 3, 2024

I had an outstanding experience with Liam from GemPages technical support! He was incredibly knowledgeable and resolved my website design issues quickly and efficiently. Liam's professionalism and friendly demeanor made the troubleshooting process smooth and stress-free. I couldn't have asked for better support. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to share your experience with GemPages. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better.

5 / 5 Share

Dec. 14, 2022

Very simple and easy-to-use page builder has everything you need to create good pages, if you need any help or anything more, just contact support and they will help you get done whatever is needed. Thanks to Muiz for the great support.

Store

Magify

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking pages and blogs and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review. I'll be sharing this with the entire team. We appreciate your love and support.

5 / 5 Share

Dec. 13, 2022

The customer service is really good. They are very responsive and listen to us. It's a pleasure to work with them. Nicolas

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to share your experience with GemPages, Nicolas. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better.

5 / 5 Share

Dec. 13, 2022

Such a great app, able to do everything on it! and support are very helpful with any queries you need

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service! Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

5 / 5 Share

Dec. 12, 2022

The best support in all Shopify app ! I use Gempages on all my shops for a long time now. And every time there's a problem, the support is here. They have a great technical team that can help you code/integrate/solve if you have any problem on your Gempage webpage. They will not be lazy to say "we are not in charge of this" or "contact this other app, not our problem". They ALWAYS deliver. Lastly, if you want to have to unleash your creativity or to optimize your marketing easily and have a clean, easy to use BUT powerful as hell builder. Get this app. I tried a lot of builders : Shogun, Pagefly etc Not one achieve what Gempages gives you in terms of integration, design, features or intuitiveness. GG gempages

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

This was a godsend to be able to create pages that I actually liked the look of and could properly control the design of. The support is excellent, they are so quick to help.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Dec. 10, 2022

I found that GemPages added a whole lotta functionality that Shopify needed. It's easy to use and their support is the best, always following up whenever I need assistance. Thanks for a great service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us a review. 😊 We are glad to hear that you've been finding the building blocks and the premade templates easy to use when it comes to building and designing your pages. We are thrilled that you enjoyed your experience with GemPages editor and our support service! We're always there to assist whenever you need!

5 / 5 Share

Dec. 8, 2022

Phenomenal support experience! Prompt, helpful, personable, very good at walking through solutions step by step. Big fan!

Store

MA FETE

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Happy Selling!

5 / 5 Share

Dec. 7, 2022

So far the app have worked brilliantly to bring my website ideas to life. When I ran into some issues publishing my pages, Tony from the support team was quick to respond with exactly the answers I needed. Definitely one of the best support experiences I've ever had.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're excited to hear that you're enjoy the app. Tony was awesome. I will surely pass your kind words onto him! Thank you so much!

5 / 5 Share

Dec. 6, 2022

I not only recommend this app because it's a fantastic builder for just about any kind of page, but because the support since I've been here has gone up and beyond what I've experienced before. I mean lightning fast responses almost every single time. And, every question that i've had has been answered not only with words but screenshots, videos, ect. to get the point across to me. Mona and Daniel especially delivered high quality help even during peak hours, responding in minutes to every email. Thanks for everything so far my experience has been 100%.

Store

NYLA

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking pages and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review. I'll be sharing this with the entire team. We appreciate your love and support.

5 / 5 Share

Dec. 6, 2022

Super support team - so far we have been helped quickly and successfully with all problems and tasks - for me, one of the best apps on the market, especially because of the team behind it.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our team accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

5 / 5 Share

Dec. 6, 2022

Great and intuitive app. The support team is even better, had a couple roadblocks they managed to help solve. :)

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Dec. 5, 2022

I had difficulties creating webpages, but with the help of gempages I was able to solve everything. Customer service is satisfactory.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

5 / 5 Share

Dec. 5, 2022

I'm having a good time with the gem pages app, many functions can be customized but above all the assistant Jane is always helpful and kind!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Jane) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Dec. 5, 2022

Great functions and also the support is very good! Thank you very much for helping us to integrate the functions we need.

Store

apaw

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.