All reviews

Rating Breakdown

  • 5
    95% (4,337 ratings)
  • 4
    3% (121 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Aug. 18, 2022

I've used this app for 2+ years. Best of its kind and the support team is amazing. Even when there are issues not related to the app itself, they try to help identify and provide solutions. Highly recommend. No need to try any other page builder than Gem Pages.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much! Cindy | GemPages Customer Success team

5 / 5 Share

Aug. 18, 2022

By far the best page builder on Shopify, period. I've had the best customer service ever, I had a complicated issue due to my store being heavily customized with custom code and in a couple of hours, they had a couple of people on the case and got the work done to meet my needs. Big thanks to Lara and the developers! Also, I would like to highlight how smooth this platform works, I say it's just as good as Elementor on WordPress. And on final note, unlimited pages like on many Wordpress page builders. Cheers!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Lara and our support team will definitely be happy to read what you wrote, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. So thanks for your kind words and we look forward to having more great experiences in the future! All the best! Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 18, 2022

This app works great for custom pages, and the support is next level! They are quick and helpful whenever I run into an issue.

Store

Roeda

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team. Happy Selling!

5 / 5 Share

Aug. 17, 2022

Excellent support! Tony was a great help and answered everything I needed help with efficiently and quickly!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Tony) was there to assist you, everything looks fantastic. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much! Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 17, 2022

Excellent support from Gempages team they are always so helpful and willing to assist. Big thank you to Mona who has been a huge help to me today :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We're delighted that our efforts have contributed to the success of your business and Mona will definitely be happy to read what you wrote. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always. Nathan | GemPages Customer Success team

5 / 5 Share

Aug. 17, 2022

Awesome support and development Team. I will recommend everyone to try this thing once and surely, you will fall in love with this app.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 16, 2022

This app is really simple to use and has great functionality. I really like the fact that you can configure for desktop, then go to other device configurations and customize for each device. Customer support has been excellent too!

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance! Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 16, 2022

Best customer service/ IT team. Shout out to Jane that helped a beginner like myself to achieve my dream online store. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Jane was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Aug. 16, 2022

I've been using GemPages for about 1 month and I like this app a lot. The drag and drop model is so easy. The support is AMAZING. I'm not a developer and I have a basic understanding of coding so being able to have support is important to me and the support team has helped me immensely. Highly Recommended!

Using app

About 2 months

Total reviews

18

Average rating

4.0

Developer Reply

Hi, I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. All the best! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 16, 2022

I've been using this app now for 1+ year. Best app out there to help simplify your product page in the making & make cool own unique designs. Support is suberp, always there for you and very patient.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! Thank you for leaving us this such wonderful review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Happy Selling!

5 / 5 Share

Aug. 16, 2022

Amazing app, and the dev team are very responsive. Lots of customisation options to meet any e-commervce requirement. Would recommend

Store

Snauki

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future. We're always there to assist whenever you need! Happy Selling! Cindy | GemPages Customer Success team

5 / 5 Share

Aug. 15, 2022

Honestly its a great app, the price is really good and their service when you have a problem is fast. You really should give them a shot! Shoutout to Liam.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent ( Liam ) accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected]. Thank you very much! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 14, 2022

Hands down the best page-building app on Shopify. Makes it super easy and effortless to create beautiful looking and high-converting product page. They have an A+ support team that is responsive and always there to help whenever you encounter any issues. Would highly recommend it.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for sharing such kind words, I would like to express my sincere gratitude for your recommendation! We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services. Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 14, 2022

I really like GemPages and it gives me the flexibility I need for creating great pages + the support is LEGEND.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 14, 2022

Easy to use editor for beginners like myself. Fast fix from support staff when I have issues. Appreciate their help even on the weekends. Friendly and attentive as well. Thumbs up!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

Aug. 13, 2022

the app is very easy to use. just drag and drop. I just came across a little issue that my Shopify pages are synced to this app and I accidentally deleted one. The team is very responsive and patient in helping me with restoring the pages. Many thanks.

Store

ViaVelo

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it. Feel free to let us know whenever you need assistance! Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 12, 2022

I use this app for doing a custom pages and it works really great. Enjoy it. The support team are straight professional.

Store

Shiveri

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Don't forget to reach us via live chat or email, if you need us we are there to help! Happy Selling!

4 / 5 Share

Aug. 12, 2022

excelente, suporte é fantastico......................................................................

Store

lenanve

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied. Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 12, 2022

Great support, whenever there is somethings that's not working. Not necessarily the fastest app but suits our needs.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Nathan | GemPages Customer Success team

5 / 5 Share

Aug. 12, 2022

love this app and their customer service!!meet the inset third party app problem before, their customer service help me to fix it quickly and in the perfect way,much appreciate!

Store

YANDW

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. I'll surely pass your kind words onto him/her. Don't hesitate to reach us if we can do anything to assist! Best wishes!