GemPages Landing Page Builder
#1 Conversion-focused Page Builder to grow your business
Rating
4.8
feedback
4,585
chart
#282
All reviews
Rating Breakdown
Review RSS Feed
Aug. 12, 2022
The support team is exceptional and they are quick with responses. They provided the solution and were very cooperative.
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!
Aug. 11, 2022
Never in my life have I worked with an app with SO MANY BUGS! Texts come out of nowhere, if you undo a tiny change, it undoes the work of an entire day and if you try to pess CTRL+Y it doesn't work. Links don't work, if you edit the code (correctly) it won't let you adjust the font-sizes (WTF?!). I am spending more time with the assistance than building the pages. Going back soon to Pagefly
Hi Matteo, Thank you for taking the time to provide us your feedback! Please accept my apologies for the recent frustration you've experienced. I have checked the issues and it appears that the issues happened when we had some unusual theme codes and it affected to our store design. Mona & our technical staff has added the scripts, and this is now fixed very quickly, could you please help us check and let us know how it goes? Again, your satisfaction is invaluable to us and we set a high standard for ourselves. In this instance, we clearly dropped the ball and we are certainly disappointed to hear that we did not meet the mark, but going forward will ensure this does not repeat itself. Please let us know if you have any additional questions, concerns, or comments. Feel free to reach us via email at [email protected] or live chat. Thank you again! James | Customer Success Manager GemPages Page Builder
April 9, 2024
Support Team is really great. I've never had an experience as good as this one in a customer service. really happy Morgen was just amazing solving my problems. Very fast and on point service
Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Cindy | GemPages Customer Success Team
Aug. 10, 2022
Ive been using gempages for two weeks now and all i can say is the customer service is exceptional! they would literally help you with any difficulties you are facing. Additional the user interface is very friendly and with little time you would get your hands round the app quickly.. i recommend !
Thank you so much for your review and recommendation! We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist! Best wishes!
Aug. 9, 2022
I use this app for my couple of stores and it's an amazing app. Building pages that convert and overall their customer service is fantastic. Highly recommended. 5 Star!!!
Aug. 9, 2022
Gempages is incredibly helpful for designing websites, and their support staff has always been quite helpful to me when I've had issues.
Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service! Don't hesitate to reach us via live chat or email ([email protected]), if you need assistance. Thank you again! Nathan | GemPages Customer Success Team
Aug. 8, 2022
I love GemPages! They are amazing and so helpful. I have tried many page builders and have only used GemPages since I tried it.
We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Cindy | GemPages Customer Success Team
Aug. 8, 2022
We've been using GemPages for a week or 2 now and we're finding it to be a really great app with great support. We've been building some new pages and have been able to have every question and road block answered with easy to follow and thorough communication and assistance. So far we haven't had any issues. :)
Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it. Don't forget to reach us via live chat or email, if you need us we are there to help! Nathan | GemPages Customer Success Team
Aug. 8, 2022
Our sales pages look and feel amazing! Customer support has been superb as well. Shoutout to Tina for helping us out. Cheers!
Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Don't forget to reach us via live chat or email, if you need us we are there to help! Cindy | GemPages Customer Success Team
Aug. 8, 2022
Gempages is very useful for website design, and their support team always help a lot when I faced a problem.
We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!
Aug. 5, 2022
Excelente app muy intuitiva, los módulos son súper prácticos, la carga de la página es rápida y el servicio al cliente es excelente
Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.
Aug. 4, 2022
Tried many other page builders but this one is def the best so far. Every section is designed for easier use and understanding. Functions are all essential ones you need, nothing redundant. The support team is super nice and responsive. Things I couldn't build on my own, they've got the technical team to help with them in minutes. Will definitely keep this app for a loooong time.
Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future! Don't hesitate to reach us if we can do anything to assist! Best wishes! Nathan | GemPages Customer Success Team
Aug. 4, 2022
Have used GemPages for many years. It serves our needs well and the support is always top notch! I will keep using them for sure!
Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Happy Selling!
Aug. 4, 2022
Super Support & Sehr gutes Plugin - hilft enorm das starre Shopify-Theme aufzubrechen & anders zu gestalten
We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come! So thanks for your kind words and we look forward to having more great experiences in the future! Cindy | GemPages Customer Success Team
Aug. 4, 2022
This app is perfectly useful for any Shopify users to make own pages. Real-time conversations with GemPages customer success team are always open and helpful with no stress. You should try it if you are seeking for an application to customize your pages. 日本の方々へ もし英語を理解できる人がいれば、トライする価値がございます。リアルタイムの会話はストレスフリーで必ずやり遂げてくれます。お勧めいたします。
Wow! Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for. Everything is looking excellent! If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much! Cindy | GemPages Customer Success Team
Aug. 4, 2022
very nice app.. support is amazing, they are usually always around and can help right away which makes a big difference when you are trying to do something. i tried using pagefly first, pagefly feels a little more technical & needs more practice, but this is easier to pick up faster, i could still do everything here.
We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Happy Selling!
Aug. 3, 2022
A very helpful app to build new pages in Shopify. It integrates with a lot of the apps we were already using. And their support team is always very quick to respond and incredibly helpful!
Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Don't forget to reach us via live chat or email, if you need us we are there to help! Nathan | GemPages Customer Success Team
Aug. 2, 2022
great customer support, helps a lot with customization. I asked to change in ImageList to a slider that should select the first image instead of the first variant and they installed it for me
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Best wishes! Cindy | GemPages Customer Success Team
Aug. 2, 2022
Very responsive and patience customer support. Gempages is so user friendly! Recommend to all E-commerce owner.
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages! All the best!
Aug. 2, 2022
I have been using this app for a while and everyone i dealt with from the customer support team is professional and knowledgeable. Strongly recommend this app!
Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team