Rise Gift Cards & Store Credit for Shopify

Rise Gift Cards & Store Credit

Rise.ai Shopify App Listing Page for Store Credit Solutions

Rating

4.7

feedback

748

Reviews

chart

#1,266

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    31%
  • Less than a year
    40%
  • More than a year
    18%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include exceptional support from the customer service team, quick resolution of issues, ease of setup, and helpful features like bulk gift card creation and loyalty program integration. Users appreciate specific support team members like Pauline, Eddie, Juna, and Emilie for their efficiency and knowledge. However, negative reviews mention hidden fees, difficulty in canceling subscriptions, and high charges based on platform sales. Some users also found the interface messy and felt the app was overpriced for the services provided.

Highlights

Exceptional customer support and quick issue resolution
Ease of setup and helpful features like bulk gift card creation and loyalty program integration
Positive feedback for specific support team members like Pauline, Eddie, Juna, and Emilie
Negative feedback on hidden fees, difficulty in canceling subscriptions, and high charges based on platform sales
Mixed opinions on the app's interface and pricing

Rating Breakdown

  • 5
    91% (677 ratings)
  • 4
    5% (39 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (22 ratings)

Reviews with Text

  • 99% (737)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

Great support, always sort out problems super quickly! 100% recommend.

Using app

--

Total reviews

6

Average rating

5.0

1 / 5 Share

Dec. 18, 2025

Please note that the app cannot be translated! This means it is only suitable for stores whose main language is English. A minor but very important detail.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 16, 2025

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Great customer support. Eddie was quick to respond and fixed my issue in seconds!

Using app

About 7 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Eddie was fast and efficient, addressing our concern and assisting in determining next steps.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more