All reviews

Rating Breakdown

  • 5
    90% (674 ratings)
  • 4
    5% (40 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 99% (734)
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5 / 5 Share

July 26, 2021

We have really enjoyed using Rise.AI's Gift Cards & Loyalty software. Very fast and friendly customer service.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2021

Easy to use, and very helpful. My store getting more orders since I add it to my store. Very fast and friendly customer service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2021

We used rise.ai to create bulk gift cards to hand out as unique codes for our one of our client's websites

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2021

We have really enjoyed using Rise.AI's Gift Cards & Loyalty software. We have seen a huge bump in purchases of gift cards and see customers coming back to buy more. The integration with Shopify and ReCharge is harmonious and it was a breeze to get this installed and operational. We are excited to see what new opportunities this software will bring to our business! Highly recommend!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for a great review! Keep rockin' :)

5 / 5 Share

July 13, 2021

The Rise,ai app was critical in enabling us to deliver a gift card solution without having to upgrade to Shopify plus. The bulk gift card import enables us to generate thousands of codes and works seamlessly with Shopify.

Store

garnish

Using app

4 days

Total reviews

4

Average rating

4.5

Developer Reply

Thanks for your review! We are proud to solve advanced gift cards issues for all Shopify merchants :)

5 / 5 Share

July 5, 2021

We have started using this app recently and love the features. The app simplifies the customer rewards and loyalty experience. In addition to the app features, we are delighted with a very prompt and effective customer service. A fantastic customer service team and a special recognition for Pauline and Keren for helping us promptly. Keep up the great work!

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

July 4, 2021

I was using another app before i discovered Rise! They have amazing customer service and cater to me promptly. This has turned my business around and my customers love the reward system.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 16, 2021

I have used this app for a month now, so far so good, its easy to set up. The service is excellent. They respond quickly and solve every issue I had.

Using app

About 1 month

Total reviews

10

Average rating

4.2

5 / 5 Share

June 10, 2021

This app allowed us to upload our existing gift cards, super useful! Plus their customer service is great.

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Update: Very pleased with the quick turnaround times for support. John has supported me through two different issues, including removing the "Add to Cart" button for gift cards. I'm glad I was able to resolve this before the next business day. Huge help. I signed up for a trial and didn't select the plan I wanted in time so was charged an annual fee. I reached out to support to help get this fixed. John responded within minutes and let me know that he submitted a refund. I was so impressed with the quality and speed of his response despite it being nearly 2 a.m. I've never experienced this kind of service before. I look forward to continuing to use this app and launching our loyalty program.

Store

PARU

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 1, 2021

Amazing support team, great people and wonderful app. Have made us many many sales!! Highly reccomended, thank you for the help)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

The application has a variety of features, although sometimes it is a bit confusing to use. However, I have received very enthusiastic help from John and the support team in the process of using this program. Very useful!

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 30, 2021

the customer support rep Dana, completely made my day better, she was super helpful in all the ways I was needing her assistance and she added her personality to the experience which made it overall a very pleasant and funny chat !!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2021

I am still trying to figure out how the possibilities of this app will help our business. So far, it seems to be appropriate regarding loyalty programs and managing credit store. Also, John has been so helpful and available whenever we needed him to help us solve our doubts

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

The Rise team was super helpful getting us started and quick to respond to our questions tru the live chat from the app dashboard.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2021

Very intuitive to configure and more fully featured than I expected. Better value than other loyalty programs out there.

Using app

About 2 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

May 12, 2021

Sam was incredible helpful in getting us over the finish line to set up the loyalty program. We are very excited to launch a loyalty app to help increase loyalty and customer retention.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Love this app, we use it to issue our customers with store credit and it works amazingly! The team was great help too.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

We have been using Shopify+Recharge since launching Bokksu 5 years ago to grow our business and subscribers. And for the entire time, we've been unable to offer Gift Cards to our customers because the Shopify Gift Card feature doesn't integrate/work with Recharge. However, thanks to Rise.ai's hard work in creating a seamless integration with both Recharge and Shopify, we now can offer Digital Gift Cards & Store Credit to all our customers, which has both generated tens of thousands in revenue for us and saved us thousands in refunds. I highly recommend Rise.ai for Gift Card and Store Credit features!!!

Store

Bokksu

Using app

6 months

Total reviews

17

Average rating

4.7

5 / 5 Share

April 14, 2021

Great App, it does exactly what we need. It is expensive but I think it will be worth it once the loyalty program builds. and really supportive team at RISE who have helped us migrate from another system and our account manager Dana has been amazing and helped us every step of the way.

Using app

About 2 months

Total reviews

3

Average rating

4.7