All reviews

Rating Breakdown

  • 5
    91% (674 ratings)
  • 4
    5% (37 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (21 ratings)

Reviews with Text

  • 98% (729)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 9, 2021

We are really enjoying the elevated experience our clients have with using this app. Thank you so much!

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

You have elevated the start of our week with your review :) Thank you!

5 / 5 Share

Aug. 23, 2021

We just installed this App on Firehouse Coffee. Pauline was fantastic and we are excited to start using!!!

Using app

About 6 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the review! We are excited that you have chosen Rise.ai :)

5 / 5 Share

Aug. 11, 2021

Amazing and fast customer support! John was really helpful to figure out the perfect subsciption plan for us. The tool offers everything you need to scale up your business. Also great for start ups, because your required subscription grows with your sales. We definitely recommend rise!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Wow...we're blushing! Thank you :)

5 / 5 Share

Aug. 10, 2021

I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review :)

5 / 5 Share

July 29, 2021

We decided to go with Rise as our rewards & loyalty program. The app has a substantial set of features and accomplishes our goal of avoiding a confusing points base system. It integrates well with Shopify Plus and Shopify POS which were two musts for us. Eddie was very helpful in getting all of the features set up properly! Would definitely recommend giving Rise a try.

Store

PetMax

Using app

2 days

Total reviews

19

Average rating

4.8

Developer Reply

Thank you for the review! We are thrilled that we could help with meeting your loyalty program goals!

5 / 5 Share

July 29, 2021

The app is really intuitive and easy to use. The customer service is superior. My client success manager, Dana, is quick to respond and helps greatly with providing solutions and recommendations to fit our needs of the businesss!

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the review, much appreciated :)

5 / 5 Share

July 28, 2021

Great customer service!! We use rise ai for our loyalty program and gift card. It's so easy to use. 100% recommended

Using app

8 months

Total reviews

3

Average rating

4.3

5 / 5 Share

July 26, 2021

I used the app to help me bulk import my gift cards from my old point of sale into Shopify. The representative assisted me with this task immediately, quickly, and efficiently. I just sat back and provided the information they needed. It was a breeze.

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

We have really enjoyed using Rise.AI's Gift Cards & Loyalty software. Very fast and friendly customer service.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2021

Easy to use, and very helpful. My store getting more orders since I add it to my store. Very fast and friendly customer service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2021

We used rise.ai to create bulk gift cards to hand out as unique codes for our one of our client's websites

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2021

We have really enjoyed using Rise.AI's Gift Cards & Loyalty software. We have seen a huge bump in purchases of gift cards and see customers coming back to buy more. The integration with Shopify and ReCharge is harmonious and it was a breeze to get this installed and operational. We are excited to see what new opportunities this software will bring to our business! Highly recommend!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for a great review! Keep rockin' :)

5 / 5 Share

July 13, 2021

The Rise,ai app was critical in enabling us to deliver a gift card solution without having to upgrade to Shopify plus. The bulk gift card import enables us to generate thousands of codes and works seamlessly with Shopify.

Store

garnish

Using app

4 days

Total reviews

4

Average rating

4.5

Developer Reply

Thanks for your review! We are proud to solve advanced gift cards issues for all Shopify merchants :)

5 / 5 Share

July 5, 2021

We have started using this app recently and love the features. The app simplifies the customer rewards and loyalty experience. In addition to the app features, we are delighted with a very prompt and effective customer service. A fantastic customer service team and a special recognition for Pauline and Keren for helping us promptly. Keep up the great work!

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

July 4, 2021

I was using another app before i discovered Rise! They have amazing customer service and cater to me promptly. This has turned my business around and my customers love the reward system.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 16, 2021

I have used this app for a month now, so far so good, its easy to set up. The service is excellent. They respond quickly and solve every issue I had.

Using app

About 1 month

Total reviews

11

Average rating

4.3

5 / 5 Share

June 10, 2021

This app allowed us to upload our existing gift cards, super useful! Plus their customer service is great.

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Update: Very pleased with the quick turnaround times for support. John has supported me through two different issues, including removing the "Add to Cart" button for gift cards. I'm glad I was able to resolve this before the next business day. Huge help. I signed up for a trial and didn't select the plan I wanted in time so was charged an annual fee. I reached out to support to help get this fixed. John responded within minutes and let me know that he submitted a refund. I was so impressed with the quality and speed of his response despite it being nearly 2 a.m. I've never experienced this kind of service before. I look forward to continuing to use this app and launching our loyalty program.

Store

PARU

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 1, 2021

Amazing support team, great people and wonderful app. Have made us many many sales!! Highly reccomended, thank you for the help)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

The application has a variety of features, although sometimes it is a bit confusing to use. However, I have received very enthusiastic help from John and the support team in the process of using this program. Very useful!

Using app

2 months

Total reviews

11

Average rating

5.0