Rise Gift Cards & Store Credit

Nov. 26, 2019

This an easy to implement app with pre-written work flows which makes it super easy to implement complex workflows. Whats stood out for us was prompt and helpful response by Nadav. Very professional!

Nov. 25, 2019

UPDATED: Support reached out to me and I was able to fix what was wrong. I'm updating to 4 stars until I can get some real-life use out of the app. I want to see if my customers experience what they should. So far, so good though. I am confused on how this app got so many good reviews. I've been back and forth with support for a month, over a number of issues - all related to the loyalty portion of the app. The workflows are not easy to use if you have anything beyond the basics. The 2 main things we wanted to do - issue store credit for X number of bags of coffee purchased and limit the workflow to specific collections - are not available right now. There are work arounds but they are cumbersome. I placed a number of test orders today (not thru the app; these were actual orders out of my own pocket) and nothing happens. Currently awaiting an answer to my cry for help from Support one last time. I did give 2 stars because Support is fairly responsive and helpful but I don't feel like my needs are over the top and yet I can't get this to work. Could be user error - if support takes care of my issues and gets me up and running today, I will update my review. Otherwise, I will need to cancel; too much time and money wasted so far.

Nov. 21, 2019

We are really happy with this application, the support is fast and efficient! We recommend! A beautiful application to develop sales

Nov. 18, 2019

Great app and even better support team! Roy was able to help our storefront with flows and automation needed to have a successful campaign.

Nov. 14, 2019

Installed this app for their store credit features and it has integrated very well into our store. Nadav was very helpful with setup and quickly responded to any questions I might have had.

Nov. 13, 2019

I used this app to create Gift Vouchers on my site. This is my first paid for app and I'm so pleased with the integration, usability, customisation and intuitiveness so far. I hope to update my review once I have experience of selling the gift cards too.

Nov. 13, 2019

Great support! Very fast to fix any requests - Customers love this rewards program and I love the flexibility with the custom workflows that provide many ways to incentivise customers - THANK YOU!

Nov. 12, 2019

I just installed the app on time for the holidays and I've loved their top-notch customer service. From their initial video call to help me create the best gift card program that fits my company's needs to their online customer service to help me customize the look and fit of the gift card experience!

Nov. 11, 2019

Perfect got any business . Love the store credit options and being able for customers to purchase gift cards

Nov. 7, 2019

The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.

Nov. 7, 2019

Easy to use and the price isn't bad! I like that they allow us to create our own card design. I created one that matches my brand. It's an overall great gift card app to use.

Nov. 5, 2019

It is an amazing app. Plus, the support team is super active and provides assistance as quick as possible. Take my word for it!

Jan. 27, 2020

We set up our Rewards program on Rise a couple of months ago. It is pretty simple to use with a pretty broad range of options, but my favorite thing is the support team. Sometimes the response takes a litte time, but they tell you that up-front. But, when they reply, they are always eager to help and provide lots of guidance.

Oct. 31, 2019

We are using this app to allow customers to purchase gifts and send their friends and families eCards. Their app is very robust and their customer service is top notch - they're happy to have calls to scope out your requirements and help you do what you need to do. Roy in particular is great to work with!

Oct. 26, 2019

Mark and the Rise team were quick to help with all our needs in getting the app up and running efficiently. Thanks!

Oct. 21, 2019

Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.

June 26, 2020

Update on 6/26/2020: Rise.ai's customer service does not cease to shine! Very responsive and attentive to their customer needs. This 1-person small business owner, appreciates that 1000%! ~ owner, LaliSimone (www.lalisimone.com) My experience with Rise.ai has been very positive. The workflows are awesome as well as the email templates. They are a quick and easy way to activate and manage a successful loyalty strategy for my shop. Plus the customer service is excellent.

Oct. 17, 2019

Being a small company with a start up mentality, we need more than just apps, we need partners. Rise's functionality met our needs and the Rise team have been great partners to help solve problems. We launched quickly and immediately saw results with an easy customer experience. Coming enhancements will solve more of our challenges and we are looking forward in leveraging the app to grow our business.

Oct. 3, 2019

Amazing app with incredible customer service. The solutions Rise provides are exactly what we were looking for. Thank you for the great product!

Sept. 28, 2019

So far so good!! in about 20 mins I was set up and sold my first gift card. A much better price than having to upgrade my Shopify account. Thank you very much