All reviews

Rating Breakdown

  • 5
    92% (1,006 ratings)
  • 4
    5% (59 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)
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5 / 5 Share

April 28, 2020

Very Responsive Support from the Rise team. Very easy to setup and looking forward to increasing revenue with this app.

Using app

Almost 2 years

Total reviews

27

Average rating

4.9

Developer Reply

Thank you so much for this great review. We all really appreciate it 🙌

5 / 5 Share

April 28, 2020

Great interaction . engagement and client retention for repeated purchase. Greatly recommend this if you wish to have some membership tiering and rewards.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2020

Rise.ai helped us in overcoming the giftcard issue related to VAT in Europe. Nadav offers great support and is quick in responding for anything you need. The app itself we will use across all our stores and the user experience is amazing. Looking forward to seeing the results and further improve our store

Store

NUDE

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2020

We changed our store rewards system over to Rise from the Smile app. So far it is proving easier to use for both us and for the customer. The support team efficiently helped us import thousands of customer rewards balances into store credit. We are much happier with a store credit system that uses the Shopify gift card mechanism, over our previous points based system that used Shopify promo codes. Customers were previously frustrated that they had to trade in 'points' for a voucher code that then couldn't be used alongside other promo codes so we were often having to void vouchers and manually re add points so that customers could continue to save. With the Rise app, our customers are more aware of the rewards system and it is instant. As soon as it was live, a customer used their store credit because their balance was visible at the cart which is a fantastic feature. In addition, we especially love the neat gift card product feature that customers can personalise for the recipient. Looking forward to seeing this increase customer loyalty further and improve gift card sales. Thanks for a great app!

Using app

Over 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

April 24, 2020

This is a great app for creating custom gift cards! The customer support is excellent too - quick to respond and super helpful.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your great review ✨ Enjoy your Gift Card and Rewards Program - you're awesome.

5 / 5 Share

April 23, 2020

Awesome app and ever greater team! Pleasure to work with RiseAi! Respond fast to questions and love the functions within the app!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

April 23, 2020

The developers at Rise are very helpful, it's a great app, and they really want to work with you. So thoroughly recommend it, and if you need help or some customisation talk to them because they are really willing to try to help.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this great review. We all really appreciate it 🙌

5 / 5 Share

April 20, 2020

Customer service is fast and very helpful. Easily integrated with my Shopify store. Will start cross app integrations within the coming months and I'm confident it will plug in easy, or at least I can get the support quickly to get everything connected.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your great review ✨ Enjoy your Gift Card and Rewards Program - you're awesome.

5 / 5 Share

April 19, 2020

I had a few issues with the initial setup, but the support team from Rise was super responsive and went above and beyond to get things up and running. Would definitely recommend.

Using app

27 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

April 18, 2020

I needed to enhance my Gift Card experience and this was the perfect, most stylish app which allowed me to do this. I am looking forward to exploring the other tools within the app.

Using app

About 23 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai 🙏 Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

April 16, 2020

Rise has been amazing every step of the way for us. Very happy with the app and what we have been able to achieve so far.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great review ✨ Enjoy your Gift Card and Rewards Program - you're awesome.

5 / 5 Share

April 16, 2020

Very nice app, is eaasy to use and to customize to my needs. I use it mainly to issue store credit for refunds.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. Our support team is always here to help you ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

April 15, 2020

I have it a issue with my billing and they solve the problem very fast, I appreciate the fast response and help, I truly recommend this app and also for the great customer service. Lucian

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review. We all really appreciate it 🙌

5 / 5 Share

May 8, 2020

I'm just starting with this app and so far so good. it is easy to install, it looks great and the support was quick and efficient. Thank you. I have been using the app for a few weeks now and it is perfect for my need.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review - you're truly awesome 😊

5 / 5 Share

April 13, 2020

We switched to this rewards program and it awesome, the support team was very responsive and helpful during the implementation and data migration. This App provides what we needed, a Rewards Program that customers can use Store Credit and still use a discount from other active promotions.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2020

Incredible customer service. Running CartHook for checkouts and Rise was able to migrate my native Shopify gift cards in a matter of hours during the weekend - great tech, even better CX team. Big shoutout to Hila for helping us get set up correctly.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review. You are also incredible ✨ Good luck with your Store Credit Rewards Program.

5 / 5 Share

April 11, 2020

Love this app! If you are looking for reward solutions and gift cards, look no further. At Tree Card, we are using this software a little bit outside the box and their support team has been really wonderful about helping this work for us. Support has been wonderful! Highly recommend this app. Thanks to Rise.ai for your excellent work.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2020

Surprised how good this app goes for creating a loyalty program. Rewards are with real money, not with points. This is much better to make the customer come back and use their credit.

Using app

Over 2 years

Total reviews

11

Average rating

4.9

5 / 5 Share

April 8, 2020

It's a fantastic app. Super easy to use. All the functionality I was looking for. I did have a slight issue with implementation on our site, but received brilliant support to resolve the issues. Highly recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 5, 2023

App is functional, support is friendly and helps us in any question to build a loyalty system for our clients. Would be nice to have a whatsapp integration as well, hope this option will be available in future.

Using app

Over 2 years

Total reviews

2

Average rating

5.0