All reviews

Rating Breakdown

  • 5
    91% (674 ratings)
  • 4
    5% (40 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 99% (734)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2019

Great app and even better support team! Roy was able to help our storefront with flows and automation needed to have a successful campaign.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your Store Credit and Gift Cards Program!

4 / 5 Share

Nov. 14, 2019

Installed this app for their store credit features and it has integrated very well into our store. Nadav was very helpful with setup and quickly responded to any questions I might have had.

Using app

9 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your Store Credit and Gift Cards Program!

5 / 5 Share

Nov. 13, 2019

I used this app to create Gift Vouchers on my site. This is my first paid for app and I'm so pleased with the integration, usability, customisation and intuitiveness so far. I hope to update my review once I have experience of selling the gift cards too.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review and for recommending our app. Good luck with your Gift Cards and Rewards Program ✊

5 / 5 Share

Nov. 13, 2019

Great support! Very fast to fix any requests - Customers love this rewards program and I love the flexibility with the custom workflows that provide many ways to incentivise customers - THANK YOU!

Using app

4 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your Store Credit and Gift Cards Program!

5 / 5 Share

Nov. 12, 2019

I just installed the app on time for the holidays and I've loved their top-notch customer service. From their initial video call to help me create the best gift card program that fits my company's needs to their online customer service to help me customize the look and fit of the gift card experience!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this great review! Enjoy your Gift Cards and Rewards Program πŸ™

5 / 5 Share

Nov. 11, 2019

Perfect got any business . Love the store credit options and being able for customers to purchase gift cards

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review and for recommending our app :) Good luck with your Gift Cards and Rewards Program ✊

5 / 5 Share

Nov. 7, 2019

The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.

Using app

6 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your Store Credit and Gift Cards Program!

5 / 5 Share

Nov. 7, 2019

Easy to use and the price isn't bad! I like that they allow us to create our own card design. I created one that matches my brand. It's an overall great gift card app to use.

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review! πŸ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

Nov. 5, 2019

It is an amazing app. Plus, the support team is super active and provides assistance as quick as possible. Take my word for it!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review and for recommending our app :) Good luck with your Gift Cards and Rewards Program ✊

5 / 5 Share

Jan. 27, 2020

We set up our Rewards program on Rise a couple of months ago. It is pretty simple to use with a pretty broad range of options, but my favorite thing is the support team. Sometimes the response takes a litte time, but they tell you that up-front. But, when they reply, they are always eager to help and provide lots of guidance.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this GREAT review! πŸ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome too 😊

5 / 5 Share

Oct. 31, 2019

We are using this app to allow customers to purchase gifts and send their friends and families eCards. Their app is very robust and their customer service is top notch - they're happy to have calls to scope out your requirements and help you do what you need to do. Roy in particular is great to work with!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and for recommending our app :) Good luck with your Gift Cards and Rewards Program ✊

5 / 5 Share

Oct. 26, 2019

Mark and the Rise team were quick to help with all our needs in getting the app up and running efficiently. Thanks!

Store

Bushido

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this review - your success is our success πŸ™ Good luck with your Store Credit and Gift Cards Program

1 / 5 Share

Oct. 21, 2019

Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.

Using app

27 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi team, It's Mark from the Rise.ai team. Thank you for bringing this matter to our attention. Your feedback helps us get better! Please notice that our pricing structure is based on total store orders. You can find all the details here - https://rise-ai.com/pricing. We would be happy to talk with you and understand how to make it even more clear so this won't happen again. As our policy is 100% customer satisfaction - Please reach us at [email protected] or at +1 646 8786419 so we can talk. I look forward to hearing from you. Best, Mark

5 / 5 Share

June 26, 2020

Update on 6/26/2020: Rise.ai's customer service does not cease to shine! Very responsive and attentive to their customer needs. This 1-person small business owner, appreciates that 1000%! ~ owner, LaliSimone (www.lalisimone.com) My experience with Rise.ai has been very positive. The workflows are awesome as well as the email templates. They are a quick and easy way to activate and manage a successful loyalty strategy for my shop. Plus the customer service is excellent.

Using app

About 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for this review - your success is our success πŸ™ Good luck with your Store Credit and Gift Cards Program

5 / 5 Share

Oct. 17, 2019

Being a small company with a start up mentality, we need more than just apps, we need partners. Rise's functionality met our needs and the Rise team have been great partners to help solve problems. We launched quickly and immediately saw results with an easy customer experience. Coming enhancements will solve more of our challenges and we are looking forward in leveraging the app to grow our business.

Using app

15 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this GREAT review! πŸ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome too 😊

5 / 5 Share

Oct. 3, 2019

Amazing app with incredible customer service. The solutions Rise provides are exactly what we were looking for. Thank you for the great product!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your Store Credit and Gift Cards Program!

5 / 5 Share

Sept. 28, 2019

So far so good!! in about 20 mins I was set up and sold my first gift card. A much better price than having to upgrade my Shopify account. Thank you very much

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

October 13, 2019 Thank you for the review and for recommending our app :) Good luck with your new Store Credit Program ✊

5 / 5 Share

Sept. 26, 2019

Excellent customer service. Friendly, knowledgeable, and fast to respond. The app interface looks great. Slick UX.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2019

Really cool app that adds some great features to our store, especially the bulk gift cards. Will definitely be able to expand what kinds of sale and promotions we will be able to execute along with establishing a rewards program. Customer Service is really helpful - special shout out to Mark! Thank you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review! πŸ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

Sept. 23, 2019

This app gives us all of the functionality that we need and more. Workflows work incredibly and have allowed us to run promotions that we were unable to before. Support is the best we've had with any of our apps. Highly recommended.

Store

VIETRI

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this review! πŸ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊