All reviews

Rating Breakdown

  • 5
    90% (673 ratings)
  • 4
    5% (39 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (21 ratings)

Reviews with Text

  • 99% (733)
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5 / 5 Share

June 20, 2019

This app works as promised and offers a Store Credit solution. The support we received was quick, friendly and super efficient.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™ Good luck with your Store Credit and Rewards Program!

5 / 5 Share

June 13, 2019

I have ZERO coding experience and these guys were there to setup my app and help me make custom changes FOR FREE. I emailed them back and forth for weeks getting help making tweaks. The customer service is the best I've experienced in a long time. They make a great product and back it with incredible service. If you're looking for an E-Card solution pick Rise.ai

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for an awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

June 12, 2019

Every E-commerce store MUST have a loyalty and giftcard program to retain re-engage and reward clients Rise has done a great job simplifying the process. Great Team! Fast response, and continued improvements! Highly recommend them.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for a great review! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™

4 / 5 Share

June 6, 2019

This is a great app. We were looking for a gift card solution that would offer more and this one's features are great. We especially like that we can add our own custom greeting card designs and that users can schedule the delivery of their gift cards. We'd love to be able to customise more of the fonts and colours to bring the app in line with our site's look and feel but this isn't a deal breaker.

Using app

8 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for the review, and good luck with your new reengagement platform. Thanks for the suggestion - we love customer feedback! Wait for our next release because new fonts are on their way. Please update the review once you get the results ;)

5 / 5 Share

June 3, 2019

I love this app and its support team! They helped me with instalation during the weekend and now I can enjoy a great gift card system for my store. I used to be on Shopify plan with its native gift card but now, with this app, my gift cards are much more customized, customers can send their gift cards directly to recipients via email, message or print it, I can set up my custom reward program with gift cards... And that's all was not possibile with Shopify's gift cards. I really don't know why I waited so long to switch from native gift cards into this app which I fully recomend!

Store

SiMEDIO

Using app

3 days

Total reviews

13

Average rating

4.8

Developer Reply

Thank you so much for this GREAT review! πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

May 27, 2019

App was fairly easy to instal and the customer service is among the best I have experienced with App developers for my shop! Cost is a bit steep but let's see how well it pays off :-)

Using app

8 days

Total reviews

3

Average rating

4.0

Developer Reply

It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program! Just don't forget to come back and update once you get the results ;)

5 / 5 Share

May 15, 2019

Just a quick note to Ari Yahalom from GiftWizard to give a huge Thank You publicly as he went above and beyond (literally working 1am in the morning) to help our company to resolve a complex e-gift card issue which potentially saved us millions of dollars and billions of headaches. Way to go Ari Yahalom. We appreciate your perseverance in drilling through all the details to identify the error. Huge thank you Ari.

Store

VICI

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We're really excited about this review! We are SO happy that our marketing experts helped you save and earn millions of dollars. Our goal is to help big merchants like you, as well as small and medium merchants, to maximize their growth potential - It's always nice when hard work is recognized πŸ™

5 / 5 Share

May 15, 2019

Great support, extended my trial without question and the app looks very good so far, a much-needed bulk gift card functionality. recommend.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review and for recommending our app :) Good luck with your new Rewards Program ✊

5 / 5 Share

May 9, 2019

I love all the ways I can add gift cards to my marketing funnel. In addition, the support I get is from seasoned professionals that understand e-commerce marketing on Shopify. Our customers expect a flexible gift card option and luckily Gift Wizard lets us do exactly that.

Using app

6 months

Total reviews

13

Average rating

5.0

Developer Reply

It's Jeff from the team. It's an honor to work with a brand such as yours, especially one that has added value. Glad to hear our product helps to crack the marketing funnel - keep up the good work with the Gift Cards and the Rewards.

5 / 5 Share

April 26, 2019

We've had great success with digital gift card sales after implementing this app! You'd expect for Shopify to have this sort of functionality built in (sending a gift card directly to a recipient), but since they don't, this is the next best thing!! The customer service has been SO helpful in working through miscellaneous issues and customizations during install - seriously, I don't think I've encountered an app with quicker response times, and I've used dozens of apps. Five stars all-around.

Using app

About 1 month

Total reviews

9

Average rating

4.8

Developer Reply

Thank you! what an AWESOME review. Keep up the good work with the Gift Cards and the Rewards. We're glad you're getting such great results in terms of ROI :)

5 / 5 Share

April 18, 2019

Really good app easy to set up, and the most important they have excellent customer support ! Thank you guys

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! Don't forget to try our WorkFlow - the first automated Loyalty, Rewards and Store Credit program ✊

5 / 5 Share

April 17, 2019

Support has been amazing and we are excited about the rapid feature development underway! We've searched for the right Store Credit app, and I believe we've found it.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your awesome review πŸ™ We will soon be releasing the "Returns and Exchanges" trigger to fully automate the Return WorkFlow.

5 / 5 Share

Dec. 29, 2019

This app is super easy to set up and use, but more importantly, they have great customer support - because I'm not so handy with technical stuff. I'm not good at frustration either, and they make it really easy and are really NICE. Thanks to the GREAT Customer Support Team!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this positive 5-star review!

5 / 5 Share

April 15, 2019

This app is user friendly and integrates well into my Shopify store. But most importantly, the app maker understands the busy lives of entrepreneurs and offers EXCELLENT customer service in support small businesses like mine. I would highly recommend.

Using app

12 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your awesome review, and thanks for recommending our app :) πŸ™

4 / 5 Share

April 12, 2019

Preparing to launch my store, the e-gift service works wonders and you can add your personal touch too..

Using app

20 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for the review, and good luck with your new Store Credit and Rewards Program! Just don't forget to come back and update once you get the results ;)

5 / 5 Share

March 26, 2019

The crew at GiftWizard are very dedicated and offer outrageously good service! A few days back in order to get things running for us they fixed a software glitch, which was in our code not the app, they did that with good cheer, on the weekend...at about 11pm their time, say's everything really:)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope you'll get better Reward and Loyalty program because of our app. Thank you so much for your kind review!

5 / 5 Share

March 10, 2019

This app has been great for store credit and gift cards :) I issue store credit for exchanges and it works perfectly.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

WOW what an awesome review! Good luck using our automated rewards and gift cards and thanks for recommending our app :) πŸ™

5 / 5 Share

March 8, 2019

I have not worked with a better Shopify app developer than Ari & his team at Giftwizard. Ari is brilliant. Their tech support is AWESOME. I have 20 years of experience owning software companies. I have co-created two very successful reservation software programs for hotels and resorts. I sold my companies and no longer have access to my own programming team. With my experience, I know a good product when I see it. GiftWizard is constantly upgrading, and adding new features. Best GC card in the biz. Highly recommend them.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

The GiftWizard team has been amazing to work with! Love that our customers can now send e-gift cards.

Using app

About 1 month

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 14, 2019

Been using the app for a while on my store and i'm glad to say that this is a great app with great customer support! 100% recommended!

Using app

7 days

Total reviews

3

Average rating

5.0