Rise Gift Cards & Store Credit
Store Credit Wallet for Cashback, Loyalty, Rewards & Refunds
Rating
4.7
feedback
746
chart
#2,364
All reviews
July 16, 2019
We loved how quickly Roy was able to migrate all of our old gift cards into our new POS to make checkout easy on our team and keep customers happy as well. The team at Rise was easy to work with & responded in a timely manner.
Thank you so much for this GREAT review! π We're happy you launched the Gift Card / Loyalty integration to your POS. Enjoy your Store Credit Program - you're awesome π
July 1, 2019
So far so good. It is a great app with lots of unique features. We decided to use this app instead of point based loyalty apps. Easy to use, too and very friendly and prompt customer support.
Thank you for this great review π Good luck with your new Store Credit and Rewards Program - enjoy!
June 28, 2019
Great app, easy to use, developers are quick to respond and get things set up and fixed etc. Thankyou!
Thank you for this awesome review - your success is our success π Good luck with your new Store Credit and Rewards Program!
May 27, 2021
Fast response time from the Team when you need it a solution. This is a great app, highly recommend!
Thank you for this awesome review. Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized π
July 10, 2019
Giving this app and 2nd chance and will update it within 15 days, customer service reached out and looks like they want to make this work.
Hey guys, It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helped us get better! First of all, I wanted to say we are deeply sorry for any inconvenience we caused. We carried out an internal investigation and it seems that Roy, our CS manager, contacted Chris from your team after less than 12 hours on Saturday, June 22nd, 2019 at 11:15 AM. Furthermore, our VP of product, Ari called you during this weekend and tried to solve your unique theme issue. Youβre welcome to take another look and try our app again with our new retention and upsell tools. Weβd love to have you back :) You may reach us anytime at [email protected] or at +1 646 8786419. Best, Mark
June 20, 2019
This app works as promised and offers a Store Credit solution. The support we received was quick, friendly and super efficient.
Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized π Good luck with your Store Credit and Rewards Program!
June 13, 2019
I have ZERO coding experience and these guys were there to setup my app and help me make custom changes FOR FREE. I emailed them back and forth for weeks getting help making tweaks. The customer service is the best I've experienced in a long time. They make a great product and back it with incredible service. If you're looking for an E-Card solution pick Rise.ai
Thank you for an awesome review - your success is our success π Good luck with your new Store Credit and Rewards Program!
June 12, 2019
Every E-commerce store MUST have a loyalty and giftcard program to retain re-engage and reward clients Rise has done a great job simplifying the process. Great Team! Fast response, and continued improvements! Highly recommend them.
Using app
About 1 month
Total reviews
2
Average rating
5.0
Thank you for a great review! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized π
June 6, 2019
This is a great app. We were looking for a gift card solution that would offer more and this one's features are great. We especially like that we can add our own custom greeting card designs and that users can schedule the delivery of their gift cards. We'd love to be able to customise more of the fonts and colours to bring the app in line with our site's look and feel but this isn't a deal breaker.
Thank you so much for the review, and good luck with your new reengagement platform. Thanks for the suggestion - we love customer feedback! Wait for our next release because new fonts are on their way. Please update the review once you get the results ;)
June 3, 2019
I love this app and its support team! They helped me with instalation during the weekend and now I can enjoy a great gift card system for my store. I used to be on Shopify plan with its native gift card but now, with this app, my gift cards are much more customized, customers can send their gift cards directly to recipients via email, message or print it, I can set up my custom reward program with gift cards... And that's all was not possibile with Shopify's gift cards. I really don't know why I waited so long to switch from native gift cards into this app which I fully recomend!
Thank you so much for this GREAT review! π Enjoy your Gift Card and Rewards Program - you're awesome π
May 27, 2019
App was fairly easy to instal and the customer service is among the best I have experienced with App developers for my shop! Cost is a bit steep but let's see how well it pays off :-)
It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program! Just don't forget to come back and update once you get the results ;)
May 15, 2019
Just a quick note to Ari Yahalom from GiftWizard to give a huge Thank You publicly as he went above and beyond (literally working 1am in the morning) to help our company to resolve a complex e-gift card issue which potentially saved us millions of dollars and billions of headaches. Way to go Ari Yahalom. We appreciate your perseverance in drilling through all the details to identify the error. Huge thank you Ari.
We're really excited about this review! We are SO happy that our marketing experts helped you save and earn millions of dollars. Our goal is to help big merchants like you, as well as small and medium merchants, to maximize their growth potential - It's always nice when hard work is recognized π
May 15, 2019
Great support, extended my trial without question and the app looks very good so far, a much-needed bulk gift card functionality. recommend.
Thank you so much for the review and for recommending our app :) Good luck with your new Rewards Program β
May 9, 2019
I love all the ways I can add gift cards to my marketing funnel. In addition, the support I get is from seasoned professionals that understand e-commerce marketing on Shopify. Our customers expect a flexible gift card option and luckily Gift Wizard lets us do exactly that.
It's Jeff from the team. It's an honor to work with a brand such as yours, especially one that has added value. Glad to hear our product helps to crack the marketing funnel - keep up the good work with the Gift Cards and the Rewards.
April 26, 2019
We've had great success with digital gift card sales after implementing this app! You'd expect for Shopify to have this sort of functionality built in (sending a gift card directly to a recipient), but since they don't, this is the next best thing!! The customer service has been SO helpful in working through miscellaneous issues and customizations during install - seriously, I don't think I've encountered an app with quicker response times, and I've used dozens of apps. Five stars all-around.
Thank you! what an AWESOME review. Keep up the good work with the Gift Cards and the Rewards. We're glad you're getting such great results in terms of ROI :)
April 18, 2019
Really good app easy to set up, and the most important they have excellent customer support ! Thank you guys
Thank you so much for the review! Don't forget to try our WorkFlow - the first automated Loyalty, Rewards and Store Credit program β
April 17, 2019
Support has been amazing and we are excited about the rapid feature development underway! We've searched for the right Store Credit app, and I believe we've found it.
Thank you so much for your awesome review π We will soon be releasing the "Returns and Exchanges" trigger to fully automate the Return WorkFlow.
Dec. 29, 2019
This app is super easy to set up and use, but more importantly, they have great customer support - because I'm not so handy with technical stuff. I'm not good at frustration either, and they make it really easy and are really NICE. Thanks to the GREAT Customer Support Team!
Thank you so much for this positive 5-star review!
April 15, 2019
This app is user friendly and integrates well into my Shopify store. But most importantly, the app maker understands the busy lives of entrepreneurs and offers EXCELLENT customer service in support small businesses like mine. I would highly recommend.
Thank you so much for your awesome review, and thanks for recommending our app :) π
April 12, 2019
Preparing to launch my store, the e-gift service works wonders and you can add your personal touch too..
Thank you so much for the review, and good luck with your new Store Credit and Rewards Program! Just don't forget to come back and update once you get the results ;)