All reviews

Rating Breakdown

  • 5
    91% (676 ratings)
  • 4
    5% (39 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (22 ratings)

Reviews with Text

  • 98% (735)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2019

The crew at GiftWizard are very dedicated and offer outrageously good service! A few days back in order to get things running for us they fixed a software glitch, which was in our code not the app, they did that with good cheer, on the weekend...at about 11pm their time, say's everything really:)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope you'll get better Reward and Loyalty program because of our app. Thank you so much for your kind review!

5 / 5 Share

March 10, 2019

This app has been great for store credit and gift cards :) I issue store credit for exchanges and it works perfectly.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

WOW what an awesome review! Good luck using our automated rewards and gift cards and thanks for recommending our app :) 🙏

5 / 5 Share

March 8, 2019

I have not worked with a better Shopify app developer than Ari & his team at Giftwizard. Ari is brilliant. Their tech support is AWESOME. I have 20 years of experience owning software companies. I have co-created two very successful reservation software programs for hotels and resorts. I sold my companies and no longer have access to my own programming team. With my experience, I know a good product when I see it. GiftWizard is constantly upgrading, and adding new features. Best GC card in the biz. Highly recommend them.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

The GiftWizard team has been amazing to work with! Love that our customers can now send e-gift cards.

Using app

About 1 month

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 14, 2019

Been using the app for a while on my store and i'm glad to say that this is a great app with great customer support! 100% recommended!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2019

Really helpful guy called me to explain how to merge gift cards onto mail chimp. Big help! Thank you, useful app.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2019

This app is A M A Z I N G! Works great and a really fantastic user experience, plus dashboard and interface. You will not be disappointed. Customer service is fast and super helpful. Highly recommended!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

Great app, great service. Does everything you're looking for and then some. Everything works right, no issues at all, and the support team is very responseive and proactive. I'm very happy we chose this app and we look forward to using more and more of the features they offer, both to drive extra revenue and to improve the experience of our unique use case. Highly recommended

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

I used this app to send out 260 gift cards via email for a corporate rewards dinner. The customer support I received was out of this world. I only had two days to turn this project around before the dinner. Ari was so responsive and helpful through the whole process and our client received exactly what they were looking for! Cheers!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

this app is wonderful. I was having a bunch of issues and even accidentally signed up for the wrong plan. Customer service was fabulous to work with and very quick and understanding to what I needed. They walked me through things over the phone and resolved all my issues. this app definitely earned their good rating for excellent customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2019

Really happy with how easy this has been to install and for customers to use. Definitely helped increase sales since people wanted the option of gifting my digital product without having to buy and forward it.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2018

Just started using this app and our customers love the new ability to send a gift card with a message, rather than just buy one directly. We will be promoting this feature prior to events such as Mothers Day or Valentines Day. Looking forward to using some of the other features such as sending gift cards in bulk to some of our best customers, or staff, or allowing customers to directly gift products. The Gift Wizard team were very helpful in getting this set up, with a screen share session. Thanks Gift Wizard

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 21, 2018

It took a bit of time to get it as customized as we wanted/needed it but Ari and team were quick to respond, hop on the phone and jump in and fix problems. So far, it has been a much better experience for our customers than the native Shopify gift cards.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2018

We received great support from Ari and the Gift Wizard team. Great new features now available including cashback and workflows. Our gift card sales have significantly increased since implementing Gift Wizard on our website, highly recommended!

Using app

9 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Dec. 18, 2018

Easy to set up and service is great! Ari is very helpful and works with you on your business needs.

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

Very user-friendly! I had some questions and received a personal phone call to help me out. Looking forward to our sales boosting with Gift-Wizard!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

Excited to start! I am happy that it applies to my current Shopify plan! Great customer service. Thank you, Ethan!

Using app

30 minutes

Total reviews

25

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

The support team is really responsive, understanding and patient! Their help so far has really helped us improve our site!

Using app

2 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Dec. 14, 2018

This app is really easy to set up, and very effective from a customer point of view. Plus the merchant is extremely responsive and helpful with questions, and customisation.

Store

ekoWorx

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

Helpful customer service...just started using Premium package and it appears very professional on my site

Using app

4 days

Total reviews

6

Average rating

4.8