All reviews

Rating Breakdown

  • 5
    92% (1,001 ratings)
  • 4
    5% (58 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (17 ratings)
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5 / 5 Share

June 28, 2019

Great app, easy to use, developers are quick to respond and get things set up and fixed etc. Thankyou!

Store

Tielka

Using app

About 1 month

Total reviews

14

Average rating

4.8

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

May 27, 2021

Fast response time from the Team when you need it a solution. This is a great app, highly recommend!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this awesome review. Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™

5 / 5 Share

June 23, 2019

Love this app! It is so easy to use, I stay connected to my customers and I can provide them a great customer experience. It helped me set my rewards program in no-time! Must-have to anyone who wants to automate his store.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this positive review! We appreciate it! Good luck with your Store Credit and Rewards Program!

5 / 5 Share

July 10, 2019

Giving this app and 2nd chance and will update it within 15 days, customer service reached out and looks like they want to make this work.

Using app

2 days

Total reviews

16

Average rating

3.0

Developer Reply

Hey guys, It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helped us get better! First of all, I wanted to say we are deeply sorry for any inconvenience we caused. We carried out an internal investigation and it seems that Roy, our CS manager, contacted Chris from your team after less than 12 hours on Saturday, June 22nd, 2019 at 11:15 AM. Furthermore, our VP of product, Ari called you during this weekend and tried to solve your unique theme issue. You’re welcome to take another look and try our app again with our new retention and upsell tools. We’d love to have you back :) You may reach us anytime at [email protected] or at +1 646 8786419. Best, Mark

5 / 5 Share

June 20, 2019

This app works as promised and offers a Store Credit solution. The support we received was quick, friendly and super efficient.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™ Good luck with your Store Credit and Rewards Program!

5 / 5 Share

June 13, 2019

I have ZERO coding experience and these guys were there to setup my app and help me make custom changes FOR FREE. I emailed them back and forth for weeks getting help making tweaks. The customer service is the best I've experienced in a long time. They make a great product and back it with incredible service. If you're looking for an E-Card solution pick Rise.ai

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for an awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

June 12, 2019

Every E-commerce store MUST have a loyalty and giftcard program to retain re-engage and reward clients Rise has done a great job simplifying the process. Great Team! Fast response, and continued improvements! Highly recommend them.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for a great review! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™

5 / 5 Share

June 12, 2019

Thank you so much!! We struggled to find a good store credit app ever since we migrated into Shopify but couldn't find anything native in their system. This app creates the full store credit experience! Our customers will no longer get multiple gift cards which they will have to remember to use, instead, this service accumulates all credit on their account and prompts them to use it at the checkout. Customers don't even have to remember their code, it's just a simple button to apply it. Highly recommended!!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for a great review πŸ™ Keep up the good work and good luck with your new Store Credit and Rewards Program!

5 / 5 Share

June 6, 2019

This is a great app for gifting a product or subscription to a friend or family member. I would highly recommend it to anyone.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this GREAT review! πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

June 6, 2019

β˜…β˜…β˜…β˜…β˜… Excited to start - I am happy that it applies to my current Shopify plan! The only gift card solution I know of, that is reasonably priced too - great ROI. I highly recommend!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program!

5 / 5 Share

June 5, 2019

Great app and really easy to use. You can implement according to your business needs. I just set up my store credit/rewards program and it was pretty easy. Customer support is quick and helpful. Thumbs up!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for a GREAT review! Our goal is to help merchants like you, as well as small and medium merchants, to maximize their growth potential πŸ™ Keep up the good work with the Gift Cards and the Rewards.

5 / 5 Share

June 5, 2019

Great app, works perfectly, and fantastic customer service. They also seem to be adding a ton more useful features.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

It's Jeff from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program!

5 / 5 Share

June 3, 2019

I love this app and its support team! They helped me with instalation during the weekend and now I can enjoy a great gift card system for my store. I used to be on Shopify plan with its native gift card but now, with this app, my gift cards are much more customized, customers can send their gift cards directly to recipients via email, message or print it, I can set up my custom reward program with gift cards... And that's all was not possibile with Shopify's gift cards. I really don't know why I waited so long to switch from native gift cards into this app which I fully recomend!

Store

SiMEDIO

Using app

About 2 months

Total reviews

13

Average rating

4.8

Developer Reply

Thank you so much for this GREAT review! πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

May 28, 2019

App works great, very quick support, and I like where they're going with the new features & functionality.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

It's Matt from Rise.ai (previously GiftWIzard). Thank you so much for your awesome review! Enjoy your Store Credit and Rewards Program! πŸ™

5 / 5 Share

May 27, 2019

App was fairly easy to instal and the customer service is among the best I have experienced with App developers for my shop! Cost is a bit steep but let's see how well it pays off :-)

Using app

9 months

Total reviews

3

Average rating

4.0

Developer Reply

It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program! Just don't forget to come back and update once you get the results ;)

5 / 5 Share

May 26, 2019

Rise.ai is beautiful and well designed. We are only 5 days into using Rise and what I can say is: WOW. It's really helping to grow my business and create repeat customers. Also - I just had my first issue (which was my fault) and Roy fixed the issue in no time! I highly reccomend Rise to all business owners.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

It's Mark from Rise.ai - Thank you for a GREAT review! Keep up the good work. We're glad you're getting such great results in terms of ROI :)

5 / 5 Share

May 19, 2019

I trialed the app but needed some help customising the card. Roy was amazing, helped me within five minutes and on a Sunday too, ten out of ten for customer support, thanks Roy, regards Gareth

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review :) Our merchants' success is our success.

5 / 5 Share

May 15, 2019

Just a quick note to Ari Yahalom from GiftWizard to give a huge Thank You publicly as he went above and beyond (literally working 1am in the morning) to help our company to resolve a complex e-gift card issue which potentially saved us millions of dollars and billions of headaches. Way to go Ari Yahalom. We appreciate your perseverance in drilling through all the details to identify the error. Huge thank you Ari.

Store

VICI

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We're really excited about this review! We are SO happy that our marketing experts helped you save and earn millions of dollars. Our goal is to help big merchants like you, as well as small and medium merchants, to maximize their growth potential - It's always nice when hard work is recognized πŸ™

5 / 5 Share

May 15, 2019

This app has really helped us to build an effective rewards marketing strategy. I love the pricing and features. The support for this app is fantastic! They respond very fast and have been able to customize quickly as well.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you - this is a great review! Keep up the good work with the Rewards. We're glad you're getting such great results in terms of ROI :)

5 / 5 Share

May 15, 2019

Great support, extended my trial without question and the app looks very good so far, a much-needed bulk gift card functionality. recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review and for recommending our app :) Good luck with your new Rewards Program ✊