Rise.ai: Gift Cards & Loyalty

Nov. 7, 2019

The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.

Nov. 7, 2019

Easy to use and the price isn't bad! I like that they allow us to create our own card design. I created one that matches my brand. It's an overall great gift card app to use.

Nov. 5, 2019

It is an amazing app. Plus, the support team is super active and provides assistance as quick as possible. Take my word for it!

Oct. 31, 2019

Just started using this app and had a few set up questions. I contacted support and Roy got right back to me to walk me through everything. Can't ask for more than that!! Highly recommended

Jan. 27, 2020

We set up our Rewards program on Rise a couple of months ago. It is pretty simple to use with a pretty broad range of options, but my favorite thing is the support team. Sometimes the response takes a litte time, but they tell you that up-front. But, when they reply, they are always eager to help and provide lots of guidance.

Oct. 31, 2019

We are using this app to allow customers to purchase gifts and send their friends and families eCards. Their app is very robust and their customer service is top notch - they're happy to have calls to scope out your requirements and help you do what you need to do. Roy in particular is great to work with!

Oct. 26, 2019

Mark and the Rise team were quick to help with all our needs in getting the app up and running efficiently. Thanks!

Oct. 21, 2019

The app is very effective and works as expected. Support has been just as great and very responsive. It has generated me quite a few new customers using the workflow feature. Store credit and loyalty services are also great. It gives customers a reason to open accounts, increase cart value and come back to the store because they know that they're going to get real money in return. Last but not least - the gift card service is awesome and adds a level of professionalism to my website. Would highly recommend. --

Oct. 21, 2019

I easily set up my Gift Card page, and the customer support was fast and helped me a lot in customizing the app just as I wished it to look like. Now I'm off to build my rewards program! Thank you guys!

Oct. 21, 2019

Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.

June 26, 2020

Update on 6/26/2020: Rise.ai's customer service does not cease to shine! Very responsive and attentive to their customer needs. This 1-person small business owner, appreciates that 1000%! ~ owner, LaliSimone (www.lalisimone.com) My experience with Rise.ai has been very positive. The workflows are awesome as well as the email templates. They are a quick and easy way to activate and manage a successful loyalty strategy for my shop. Plus the customer service is excellent.

Oct. 17, 2019

Being a small company with a start up mentality, we need more than just apps, we need partners. Rise's functionality met our needs and the Rise team have been great partners to help solve problems. We launched quickly and immediately saw results with an easy customer experience. Coming enhancements will solve more of our challenges and we are looking forward in leveraging the app to grow our business.

Oct. 3, 2019

Amazing app with incredible customer service. The solutions Rise provides are exactly what we were looking for. Thank you for the great product!

Oct. 3, 2019

So far this app is great. I have had a couple of teething issues with the formatting on my website, Noa from the Rise team has helped me out with this and there are only a couple of other tweaks to be done. She has been a big help and very prompt in replying. I've only just installed the app and haven't been pushing the gift card until it's ready so no sales yet - I will update the review once it is up and running properly - and can hopefully increase to 5 stars :) Thanks - Nic

Sept. 30, 2019

I had the opportunity to really customize my store and gain customers. Thanks so much! I am grateful

Sept. 29, 2019

Love this app! The guys at Rise have been fantastic in helping me tailor things to suit our design aesthetic... nothing is too much trouble. Any questions are answered very promptly. Easy to implement a great app to add to start a new advertising campaign!

Sept. 28, 2019

So far so good!! in about 20 mins I was set up and sold my first gift card. A much better price than having to upgrade my Shopify account. Thank you very much

Sept. 26, 2019

Excellent customer service. Friendly, knowledgeable, and fast to respond. The app interface looks great. Slick UX.

Sept. 23, 2019

Really cool app that adds some great features to our store, especially the bulk gift cards. Will definitely be able to expand what kinds of sale and promotions we will be able to execute along with establishing a rewards program. Customer Service is really helpful - special shout out to Mark! Thank you!

Sept. 23, 2019

This app gives us all of the functionality that we need and more. Workflows work incredibly and have allowed us to run promotions that we were unable to before. Support is the best we've had with any of our apps. Highly recommended.