All reviews

Rating Breakdown

  • 5
    92% (1,006 ratings)
  • 4
    5% (59 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)
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5 / 5 Share

Nov. 8, 2018

Great app and awesome quick and friendly support so far! Great alternative for gift cards if you don't want to upgrade your Shopify account.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2018

I have not launch my store yet, but so far I am loving this app! It lets me customize the E-greeting card the way I want to, but most importantly; a great customer service / help! Since there is not many gift card customization app, this is definitely a MUST-HAVE!!! - I cannot wait to write more review about my experience with GiftWizard® once my store is up and running! - Stay tuned!

Using app

6 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 1, 2018

This app does what it says on the tin and has a great support team on hand to help. I would recommend

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 16, 2018

What a fantastically useful app! We love this program! It's very powerful and effective in actually getting people to come back to the store/purchase, by sending them store credit or gift cards. We also use this app for sending rewards. We've tried other gift card programs, and of course, shopify gift cards, but are definitely happiest with giftwizard. Amazing support too. Worth every penny.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2018

Lots of potential here for increasing conversions and is a great fix for Shopify's terribly limited gift card product. Great tech support & lots of good information in their help documents. All of my testing of the product has gone flawlessly. Good flexible payment options.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2018

Incredible app, 1000x better than the Shopify native gift card ! Awesome customer support... I would like to rate it 10/5 if I could...

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2018

Used the app to add more than 1500 gift cards - and it went smooth! Support was also kind and fast - this app will serve you well.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 6, 2021

Straight forward, user friendly, and does what it claims to do. Very responsive and helpful customer service as well.

Store

CHNGE

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

Ari and the team have been brilliant at helping me get this set up as I needed some customisation for the app to work with product that I sell. So far it is working well, really easy to use their app and looks great on the website.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2018

I feel like this app was designed with my gift shop in mind. The setup process is intuitive and the customer service is top notch (thank you Ari!). The features (e-gifting + gift cards + greeting cards) are customizable. Amongst all the apps I have, it’s one of the most important ones. The monthly fee (30$) is so worth it! I’m loving all of it. UPDATE: I've been using this app for a while now and it' even more amazing than I first thought. In addition to offering e-gift cards, I've been able to create physical gift cards! It's really awesome to be able to offer customers a gift card in person! The Gift Wizard team continues to be awesome as well! Thanks Roy and Ari!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

Absolutely love this app, especially now since they revised the price package and “check gift card balance” falls under the 1st plan. Ari was very helping and help me personalize the app for my needs. My new site is going live in 2 weeks, so I’ll update here how the business goes with this app. Thank you Ari!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

Very straight forward set up and good customer service! Very happy with this gift card option for my site!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2018

This is such a great app to allow for gifting on our site! We love that customers can exchange gifts! And their customer service is fantastic! Thanks for all your help, Ari!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

Great app! I'm loving the service as well as the technology. Super simple, easy to set up, and with great plans to choose from. We are going to use it to send our customers store credit for returns and to enable customers to send the gift cards to their friends Also - Customer service is super helpful and very fast, which is great!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2018

Just installed the app and found Ari really helpful. The interface is very user friendly and the Youtube tutorial is easy to follow. Still in the trial period but already sold a voucher so delighted! Great way to build your business with moving to the more expensive Shopify Plan. Lots to explore and discover. Thanks Ari.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2018

Still exploring everything the app can do for us, but so far so good! Fair and transparent pricing model - Giftwizard takes 9.99/m (Starter + Annual Plan) and I don't need to upgrade my Shopify basic plan. Easy installation and it looks very easy to set up. I'm new at Shopify and it's a great way for me to get my business exposed using their gift card program. I look forward to seeing what it does to attract customers to my site!! Support has been very active with us. A big thanks to Ari and Mark for their quick responses.

Using app

9 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 17, 2018

7 day free trial than $12.99 monthly for basic plan (20 cards a month & does NOT include your business name) and plans go up to $399.99 a month - Seriously!! This is the most expensive app for gift cards out there. Oh, the $399.99 a month option cost so much because they allow your name on the card, let you add animation to your gift cards and customized email templates - totally worth $4800.00 a year (sarcasm). Complete Rip-off!

Using app

2 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hey Rachel, I’m Roy, head of customer success of Rise.ai. We’re sorry your experience didn’t match your expectations. However, our pricing structure is very different than what you suggest. We have a $19/mo Starter plan, which includes all our basic Gift Cards and customizations features Furthermore, our Premium plan is for merchants who use our automated Loyalty and Rewards program, Bulk Gift Card campaign tool and many more exclusive features. You’re welcome to take another look and try our app again with our new retention and upsell tools. We’d love to have you back :)

5 / 5 Share

Aug. 12, 2018

It is Sunday evening where cust service (Ari) is located, but yet he got back to me and fixed my main issues (theme related) immediately and is currently working on my minor aesthetic issues now. I am totally impressed! I researched the other gift card options available through Shopify and they do not compare. Buy with confidence! :)

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 9, 2018

Great, easy to use and very responsive team!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2018

If you're looking for the best Shopify gift card app - search no more. This is the best gift card service on the Shopify platform. I moved from Magento a few days ago, and giftwizard's gift card features are much better than the gift cards that Shopify offers. Seem to be a really good app to grow the business.Thank you!

Using app

21 days

Total reviews

1

Average rating

5.0