All reviews

Rating Breakdown

  • 5
    92% (1,006 ratings)
  • 4
    5% (59 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2017

Ari and team have been very supportive getting the app up and running in my store. The app has come a long way since the first time I tried it in December 2016. I have a lot of apps including some subscription recurring charge products that involved special integration. Gift Wizard has been with me all along and I am already seeing an increase in gift purchases on my site which is exactly what I wanted to see gearing up to the holidays! The only thing that has been an issue for me is the 2nd line on the shipping address. I recommend double-checking the entry if possible - I've caught a few but shipped a few other that ended up coming back to sender + headaches. The support team is looking into this issue but I was surprised that I was the only one having it. Also, I thought sending gifts via text looked a little spammy so I disabled that feature too. Team, thank you for your patience and time helping me "get it right" for my store! I hope that we can continue to have a solid relationship.

Using app

7 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Oct. 21, 2017

I contacted the support regarding my issue. And they got back to me very promptly and helped me to resolve the issue until it's done. Now, I look forward to seeing the app work on my site.

Using app

26 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 15, 2017

Ari was a lifesaver helping me to set up my E-Gift Cards. It was important that only the E-gift pages show the EG buy now button and Ari made it happen. Support is very responsive and I'm impressed.

Using app

10 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 12, 2017

Ari has been incredibly helpful in moving us through the process of integrating Gift Wizard with our Shopify store. Highly recommended!

Store

Bomb

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2017

Ari was amazing during my tutorial for the app! I sent a email and within 10 minutes, we were chatting. I can't wait to upload this app for my customers!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2017

Easy installation. Excellent customer support. I ask lots of newbie questions, and get patient, helpful replies every time.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Great customer Service. DAY ONE... I was Little reserved with the limited features and the plans as i wasnt sure how this feature will be used. but they offered me all the features on Pro for longer than 7 days to a month to see how things go... then pay for the suitable plan. This way i can use all the features to GROW and MAKE MORE SALES rather than make NO SALES from lack of features. They Asked what kind of features i was looking for and what improvements can be made, This shows that they care for me to grow and knowing my needs helps them develop their app further. Stand Out Feature Compared to Competitors... 1.The app Installs Automatically with the buttons in the right places and matching your theme, so you dont need to manually install the snippets. 2. Thay care and listen to your needs and are still developing the app from your suggestions and ideas if not too impossible.. Overall i'm loving the features that lets my customers send the products to their friends as gifts with a E-Gift card by email or SMS. More Updates to come...

Store

Rystyle

Using app

About 2 months

Total reviews

38

Average rating

4.8

5 / 5 Share

Sept. 17, 2017

Finally, an app that gives you Gift Cards! Took me ages to finddddddd! Why is this so hard to do????? Great job guys, love it!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2017

Solid experience all around. Great support and clear communication from Mark. Walked me through customizing our gift card from start to finish. Very happy with the output. Strongly referred!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2017

I love this app, I had some initial problems with it freezing on mobile but the developers were quick to resolve the issues as soon as I alerted them.

Using app

7 months

Total reviews

6

Average rating

3.3

5 / 5 Share

Aug. 23, 2017

Simple, elegant and most importantly - Money generating! Ohh and yes, best support you can find. They answer in a jiffy and extremely helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2017

This is by far the best and most complete Gift Cards solution for Shopify. Ohh, and the customer service - Outstanding. Highly recommended.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 12, 2017

We just loaded this app and with a little help from their team (Ari) we were up and running in a flash. I love that the app is simple yet has customization options you need to keep your brand consistent. And more so, I appreciate the excellent customer service, quick response and friendliness. Can't wait to share this app with other friends who run online stores too.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 10, 2017

Awesome APP! The customer service is truly amazing and they will go out of their way to help you out! HIGHLY RECOMMENDED

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2017

Our store is testing out the app, their support team( Ari ), are really helpful with any issues and questions. Worth giving a shot for your store!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2017

Thank you so much for your help! I'm just starting off and it was amazing to hear that you were so open to helping my store grow until I get some sales, you guys are the best. This app is exactly what I looking for to get my first few sales.

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 21, 2017

The one feature we need (the ability to send a gift card directly to the recipient instead of having the customer forward it) is only available in the subscription plan that costs $69 more per month

Using app

About 4 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hey guys, I’m Roy, head of customer success of Rise.ai. We’re sorry your experience didn’t match your expectations. However, our pricing structure is very different than what you suggest. You can see it here - https://rise-ai.com/pricing Our “send a Gift Card directly to a recipient” feature is available on all plans. That along with many more new tools, such as our automated Store Credit rewards. I would appreciate another chance to earn your business, so we can help you to build the perfect gift card and store credit program. You may reach us anytime at [email protected] or at +1 646 8786419.

5 / 5 Share

July 18, 2017

Gift Wizard is fantastic, plus their support is awesome. Thanks to Ari I reinstalled my app and he gave me a deal that works with my budget. Ari did all the work I just sat back and let him do his thing. I would recommend this service to anyone with high remarks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2017

Increased our sales the first few days! We got our first gifting orders only hours after installing this app. What a great team for any kind of help! A+ app

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2017

This app works great for those who have customers that want to send gifts. Above all else, the customer service that Ari delivers is top notch.

Using app

Over 1 year

Total reviews

6

Average rating

5.0