Rise.ai: Gift Cards & Loyalty
Rise.ai Shopify App Listing Page for Store Credit Solutions
Rating
4.8
feedback
1,097
chart
#1,490
All reviews
Rating Breakdown
Feb. 8, 2016
Wow! Unbelievably fast and helpful support! Made changes for me with no problem at all. LOVE!
Feb. 4, 2016
These people and the APP are amazing. Their support is on target and helpful in every way. On top of all of that they made it possible for our humanitarian aid program to schools work perfectly. THANK YOU! THANK YOU! Worth Every Penny!
Jan. 10, 2016
Great app! Supportive and helpful staff to set the app up and whenever I had a question
Dec. 18, 2015
Had an issue after the easy install because I realized that for our customer base the app interface would need a little tweaking. Needed to buy the pro version for the customizations I would require. Support was pretty quick and very thorough.
Dec. 15, 2015
Awesome App and it has helped us increase our sales! They have been there every step of the way to make sure everything has been working and going well. Thanks!
Dec. 3, 2015
We've had the app installed for a few days and already had 2 'gift' sales. We've tried other app previously and they've never generated any sales at all! Gift Wizard is so easy to use for the customer and I would highly recommend anyone use this app if you're in the market for a great gift app.
Nov. 27, 2015
We sell gift subscriptions to a digital magazine and had a hard time finding a cart that would accommodate this. The team at GiftWizard were awesome. The existing product was close to what we needed but they put a lot of careful work into making it perfect. They solved a long-standing problem for us and I recommend them highly!
Sept. 11, 2016
Love this app! I am a developer and use it in a number of my stores A must have for any store interested in expanding clientele and adding a gifting option. The integration is very simple. They recently released version 2.0 so we needed to make some adjustments but the customer service team was great and took care of personalization quickly and efficiently. Have also received positive feedback from customers who particularly appreciate the option of only including an email address/phone number of the receiver.
Oct. 28, 2015
This app does not work, is not supported, and should not be used. Developers claim a version 2 is on the way, but in the meantime they have dropped all support of the current version and should remove the app from the store. Edit: I've revised this review from 1 star to 3. The development team contacted me after the original review and were quick explain that a breakdown in communication had occurred and the app was indeed supported and functional. They promptly installed the app and worked with me in testing it. Sadly, the app has a number of fairly serious bugs, all of which could have been overcome, I think. But the app requires us to manually input shipping addresses one line at a time (you can't even copy/paste the entire address). We do enough volume that the idea of manually inputting shipping addresses for fulfillment is unthinkable. The app seems designed for use by stores who do very small volume. We do anywhere from 100s to 1000s of orders a week and Gift Wizard in its current state has no means to support that kind of business. I'll certainly be interested in taking another look if the shipping address issue and other bugs are addressed.
Oct. 21, 2015
Really, really good customer support. Unfortunately, this app still needs some tweaking as it really messed up our Home page at www.lushlabels.co.uk and also the product pages - a huge pop up kept appearing and crashing the page from loading properly. I'm sure one day it will be good and its a great idea but didn't work for us.
Hey guys, While the customer support was great (still is), we are sorry that during 2015 your experience with our app didn’t quite match your expectations. Today, we work with thousands of satisfied merchants who are getting amazing ROI using our tools. Feel free to reach out anytime at [email protected] or at +1 646 8786419.
March 2, 2015
This app is a great way to remind customers that your product will make a great gift ;) And also make it easy for them to gift your product!
Feb. 10, 2015
The app is real cool, easy to use plus the support is fast, Gift Wizard is a must add on for all sites.
Jan. 28, 2015
Integrates well in to my site and customers seem to be using it. Gift wizard had an actual person on the other end of the email who responded quickly and was very helpful. So far so good :)
Jan. 17, 2015
Really good, useful and helpful application. Also very helpful support. Highly recommend.
Dec. 17, 2014
Very service oriented team working to develop this outstanding app. Easy to integrate and very intuitive for our customers to use. Within days of downloading the app, our customers began to use it. Highly recommend adding it to your Shopify store.
Dec. 16, 2014
Wonderful feedback thus far. Takes the stress off gifted orders. No additional "notes" to include in packaging and recipient already knows the correct size is coming. (app is in early stages) Developers are very responsive and address any concern promptly. Definitely worth adding to your store; Have seen an increase in 'gifted' sales!