Giftship: Gift Options & More

Dec. 10, 2024

I have two stores and use Giftship . One store uses different features than the other. However, in both cases, Gifthsip is great. I'm Shop Plus and it's very helpful to use Giftship and I'm not being paid to say this, I sell amazing products not my time for reviews. My experience is always very good with them and their customer support is super helpful.

Dec. 9, 2024

With so many features—like shipping to multiple addresses, bundling products, a custom box builder, along with customizable cart and checkout features to name a few, Giftship simplifies so many mechanisms we need to operate our website. We particularly appreciate the attention to detail and usability, which has improved our customer user flow, and the fast and responsive technical support from the development team at Gist makes navigating the app smooth and easy.

Dec. 9, 2024

GiftShip has been an excellent addition to our website! Their customer service is truly top-notch – they've been incredibly quick to respond to all my emails and always go above and beyond to assist with any questions. The product itself integrates seamlessly and has made managing our gift offerings so much easier. We're also excited to explore their Gift Card Pro app soon. Highly recommend GiftShip to anyone looking for a reliable and efficient gifting solution!

Dec. 10, 2024

Be warned: can't use ShopPay if you use this app. If you use this app and enable ShopPay, emails/notifications to customers do not work correctly -- customers get ShopPay notification that their orders have been cancelled (even though neither they nor we have cancelled their order). It's not true that this app is "fully compatible with ShopPay." We've contacted GiftShip support about this cancellation notification issue, and their response was "This is not something we are able to control, as the Shop App acts independently." We had to turn off ShopPay as a payment method on our store...which greatly impacts our business as we received over 50% of our orders via ShopPay...and GiftShip knows about this issue but has no plan or ETA to fix it.

Nov. 19, 2024

We've used this product for a couple years for the multi-address ship option and it's been great! We then started using the order printer, simple transition. Recently, we added the Box Builder and it's also working very well. Support has been amazing as we fumbled our way through adding these things ourselves.

Nov. 1, 2024

Great, fast customer service!

Oct. 31, 2024

Excellent support! And not just on one occasion but on many, related to making apps work together with themes. Brilliant. Wouldn't hesitate to recommend!

Oct. 8, 2024

These people actually got our glitch fixed and our website functions back on track - was a busy time of the year for us for the functions to be playing up, but they nailed it - Thanks Greg and Tim

Sept. 5, 2024

Amazing app, with extremely responsive and helpful support! We've needed several modifications, and the team behind this app has helped us every time. Strongly recommend them :)

Sept. 3, 2024

Giftship support is truly exceptional. There were a few things that weren't working initially and I received personalized attention and fast support! Excited to see how this app improves our business and customer experience.

Aug. 1, 2024

The app is fantastic, but the team behind it is even better! The team at Gist are hands down one of the BEST teams I have ever had the pleasure of interacting with. Our initial GiftShip implementation faced a couple of hiccups due entirely to how our Shopify instance was configured (with third-party apps) and a lack of understanding regarding the features we required. As our rollout was time sensitive and our deadline fast approaching, I reached out to Jayson, Tim, Zac as well as the other amazing Gist team members for any advice and/or support they could offer. Not only were my queries answered promptly, but also with care and compassion. In less than 48 hours I must have sent a dozen or more emails about several separate technical issues, yet each and every time the response was friendly, pleasant and helpful. If you're looking to offer your Shopify customers a variety of gift options, including multi-address shipping, plus you're looking for a stable, robust solution that is easy to implement and manage, GiftShip is it. If you're not already convinced by the world-class quality of the GiftShip app, let the quality of the Gist team convince you. Absolutely sensational.

June 22, 2024

June 6, 2024

Tim and the team are among the best in the business and always deliver exceptional support at any time. The app is a must have

May 28, 2024

One of the best apps for companies that specialize in gifting. There are so many features that we have implemented and the app is reasonably priced. I love having all of the features in app, rather than having to download multiple apps to do a single function. Their team has been extremely helpful and continues to help walk us through the implementation process.

April 5, 2024

Amazing customer support! Jayson is awesome and I'm sure the rest of the team is as well! Thank you Giftship!!

March 25, 2024

We love this app for shipping to multiple shipping addresses in the same order, but there are so many other useful features! And the customer service is amazing!

March 8, 2024

I love using this app; their customer service goes above and beyond! The app has fantastic features, and I found answers to my questions quickly in their excellent FAQ section. When I had a little trouble with how my cart page looked, I reached out, and Jasyon got back to me quickly, spending time to fix the issue. It's clear they genuinely care about their customers, and I couldn't be happier with the experience. I wholeheartedly recommend this app!

Feb. 28, 2024

Excellent app and incredible customer assistance from their developers. One of the best apps i have come across.

Feb. 28, 2024

This app is extremely user friendly and the support team is amazing!

Feb. 27, 2024

If you just need an app that will allow you to send shipments to another address this app will work for you. However, if you care about the analytics of your website DO NOT INSTALL THIS APP. Not only will this app inflate your order numbers (each GiftShip order counts as 2 orders) but it will also miscalculate your financial analytics. This does not mean you won't get paid what you are owed, it means that you will not be able to distinguish what you actually MADE through GiftShip. I have spent countless hours trying to figure out financial analytics including hours on support calls with BOTH Shopify and Gist and it was determined that the API between Gist and Shopify is faulty and Gist was unable to figure out how to send appropriate data to Shopify for store owners to get accurate meaningful analytics.