All reviews

Rating Breakdown

  • 5
    90% (1,730 ratings)
  • 4
    5% (97 ratings)
  • 3
    1% (23 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (47 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2025

The customer support for GOAFFPRO is so good! I'm just trying to get set up and have been sending them question after question. They usually get back to me in minutes and provide screen shots and plenty of hand holding. I also find the solution to be pretty robust and easy to use. Definitely happy with them.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2025

Easy to use, helpful customer service and solid integration with Shopify. Highly recommended.

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 14, 2025

The customer service is extremely poor. We explain the problem in detail, yet it seems they’re unwilling to address the issue with their application’s coupon automation feature. Instead, they simply suggest applying a fix in Shopify, but the error persists within their app when creating automated coupons. This renders the automation feature pointless. They fail to provide a solution and refuse to take responsibility for the losses this issue causes to our store.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi The customer service responded appropriately to your questions. The coupon code in question [SARA-48-AF] was NOT created through the app You created it manually in Shopify. When you manually create it in shopify, you also need to manually update it there. If you want to automate things, then create it through the app. It is quite simple to understand and you can update the code in less time you took to lash out Also, you are on the free plan, not paying us anything, got live chat support, got right answer in 5 minutes from a real human and still chose to write this to ruin our team's morale. 👍

1 / 5 Share

March 13, 2025

I ask a simple question, the person sends me his guide, I read it, I ask the questions anyway, the person sends me back his guide, telling me to read it carefully. I just ask Yes or No for my question, and Daniel, who obviously doesn't know his job, tells me after sending his guide 5 times, to ask the technical team. Bullshit, get your people back on the service team.

Using app

8 months

Total reviews

6

Average rating

1.8

Developer Reply

No, you started abusing our support team. For anyone wondering, this is what this merchant said to our support team "you bunch of losers, tell your girlfriend Dianne not to be a show-off, she'll manage the after sales service and look good doing it" screenshot proof https://media.goaffpro.com/7/ajpfudup-screenshot-2025-03-14-2206326.png "you really are an old fart" "put yourself where i think your guide son of a b***h screenshot proof https://media.goaffpro.com/7/ytzbhysj-screenshot-2025-03-14-220558.png So, please, kindly, go away, Woofy Labs from France, I hope your customers read this review and know what kind of person you are.

5 / 5 Share

March 10, 2025

Helpful and quick support when needed!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2025

Great affiliate app. Does everything and does it well. Does a bunch of things I thought they wouldn't. They've thought it through very well. I'm constantly surprised by how many features it has. Their customer service is great and fast as well. I should add I've tried a few other affiliate apps and this one blows them out of the water

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Fast and EZ to get affliate marketing up & running along with quick and helpful support! THX

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

I've tried every affiliate app on the app store, literally. Some had pretty interfaces, with easy navigation, a pretty UI, but none of them had all the bells and whistles that GoAffPro has. In other words, when you compare feature-to-feature, Goaffpro is in a class by itself. From setting up the login and sign up pages, to the easy and intuitive interface, to all the settings you can set up as far as metrics and data is concerned, Goaffpro stands out above all the rest with glaring fanfare. The Goaffpro is the top affiliate app on th App Store. Period. As far as customer service is concern, the responses are always fast and swift. They're always online, and they always solve any issue I had within an hour. Thus, the customer service is phenomenal. Lastly, this review is from a hard critic. I highly recommend this app above all the rest. Thank me later.

Using app

About 3 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 20, 2025

Great app and very easy to use. I had an issue with connecting stores and the Customer Service response and action was incredible. In a matter of 2 days, what I needed was done for me. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Been using this app for awhile. Staff has been very helpful and even developed some new features for me as well. Couldn't ask for a better affiliate marking app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

AMAZING APP! I always look for apps with the most amount of features in their free plan as well as their customer support, and both rank SUPREME. I haven't yet encountered a time when my questions were not answered almost immediately in the live chat by the cx team.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Nice

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

The app, the people, and the software are so incredible. If there's a problem, they help explain how to fix it (problems are usually your settings, not the app) they are a huge help, I use them for every store.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Ich kann die App nur empfehlen, ich arbeite jetzt schon ca. 1 Jahr damit und finde sie wirklich top. Der Support hat mir innerhalb kürzester Zeit geantwortet und ich war super zufrieden mit ihrer Hilfe. Würde ich jedem weiterempfehlen!

Store

Mabyen

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

Only product of its kind- literally saved my life after massive back surgery. Been in healthcare my whole life and never- EVER had the results that “therapain plus” delivers.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

I’m genuinely impressed by how well this app works. Most apps I’ve tried only cover about 80% of what I need, and I often require help to set them up. GoAffPro, however, works flawlessly right out of the box. It’s been a game-changer for me, and I couldn’t be happier. An absolute no-brainer!

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Great!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

GOAFFPRO is AMAZING! I use the free version for now until my company grows, at which point I will switch to the paid version. I love that the free version offers so many customization options. It is extremely easy to set up, pay your affiliates, and add tools for branding. Customer service is out of this world! They are very kind, helpful and FAST! I first had GOAFFPRO on Squareup and recently switched to Shopify. Instead of making me create everything over again, they simply told me to let them know when I was ready and they would move it over. They had everything finished and done within 24 hours after letting them know. I am beyond happy and thankful for this team and app!

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 7, 2025

nice customer service

Store

YOTRUTH

Using app

26 days

Total reviews

1

Average rating

5.0