All reviews

Rating Breakdown

  • 5
    97% (2,084 ratings)
  • 4
    2% (38 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 97% (2,091)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2025

I had an issue and Lina from Tapita instantly helped me solve it. She was quick, professional, and very supportive throughout the process. Thanks to her, everything was resolved smoothly. Really appreciate her excellent customer service!

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

The Tapita team is invaluable, even though I have a free version; they offered me a free migration and SEO audit. I am now awaiting their tech team to migrate my site and I am very optimistic.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

The service was excellent in improving both website speed and SEO performance. They quickly identified key issues, optimized the site loading time, and provided valuable SEO adjustments that improved search rankings and visibility. Their expertise made a real difference, and I truly appreciate their professionalism and efficiency.

Store

Covomi

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Excellent Support & SEO Guidance I had a fantastic experience working with Liam from Tapita Support. He patiently walked me through the entire process of improving my site’s SEO performance, from fixing duplicate meta issues to configuring structured data and schemas. He even handled technical details like the favicon issue and guided me on speed booster features. Liam was clear, professional, and proactive—explaining each step while ensuring I understood what was being changed. I really appreciated how quickly he resolved hundreds of errors and boosted my SEO score, while also forwarding the remaining technical issues to experts for follow-up. Overall, the support was thorough, responsive, and results-driven. My website is performing much better, and I feel confident about the improvements. Highly recommended!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

This app is really amazing for SME businesses, with free version itself this provide a lot of value. I appreciate the quick support from support team in fixing the critical SEO errors.

Store

REYNIXX

Using app

About 1 hour

Total reviews

2

Average rating

5.0

3 / 5 Share

Oct. 17, 2025

Worst app ever Customer service is the worst Delay in reply and if you decide to pull Over good you won’t return any money to you I’m not satisfied with your explanation. Other apps process refunds quickly without complications, but in my case, you say it’s not allowed. Even when you refund, you don’t return the full amount, which is quite unreasonable considering the moderate price. Overall, it was a very bad experience, and I will not install or use your apps again—even if all features are offered for free. Initially had issues with charges and support, but after several discussions, they processed a refund. Service was eventually resolved, but communication took time.

Using app

2 months

Total reviews

9

Average rating

3.9

Developer Reply

Hi, Please allow us here to explain what is App charge policy. According to our terms and condition, your store is not qualified for refund, but we tried all we could to support you with the charge. We gave this store credits to use our app, however as 3rd party app developer, we do not have access or right to edit your bill. According to Shopify policy, after we gave credits, if the bill is already processed, merchants will need to contact Shopify directly to waive the bill. We sent you credits on Oct 11 and already sent you a Credit screenshot. May you please contact Shopify to ask them waive the bill please? We did try all we could to solve the bill for you, but as app developer, we do not have access or right to edit the bill. It must be done by Shopify, Best regards, Tapita

5 / 5 Share

Aug. 31, 2025

So far looks good ! Let’s see the results but am confident will work

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

I am pleased with their services. Please continue the good work!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Excelent Tool and Service. Top!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

the developers are insanely good. they helped me resolve an issue outside my scope and my store is in a good place

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

I'm new to the ecommerce and Shopify world and I'm really struggling to get my stores set-up and working properly. I downloaded the Tapita AI SEO Optimizer, Speed App and was impressed by how user friendly it is. Furthermore to that, when I did get stuck on something and reached out to their customer support feature on the App, I was even more impressed. The person that was helping me was super helpful, patient, understanding and knowledgeable. I'll recommend this App to anyone and I'll definitely be using it again soon to help streamline my stores. Thank you.

Store

Desk&Co

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Amazing app and support.They just took my SEO score from 71 to 84

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 27, 2025

Hilfreich, schnell hilfe, mit erklärung was gemacht wurde. nach den ersten Tagen nix negatives.

Using app

2 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Aug. 27, 2025

Very helpful in setup. Really went the extra mile. Looking forward to seeing the results of the updates

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Tapita is an excellent app to install for your store. Their service is top-tier, like nothing I've seen before. They help you solve all the critical problems detected in their scan, let you re-scan for an unlimited number of times and solve the problems themselves... ALL FOR FREE! I highly recommend it to everyone as its easy, user-friendly and extremely helpful.

Store

Comari

Using app

About 1 hour

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 26, 2025

They helped me resolve 2-3 issues in 6-8 hours. Will be keeping the subscription for this service. Best part - Zero arrogance in customer service! That's rare!!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Excelente servicio y facil de usar.

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

These guys are really great to work with! Several issues I had were fixed immediately. Highly recommend!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Using app

About 19 hours

Total reviews

2

Average rating

5.0