Tapita AI SEO Optimizer, Speed
Shopify SEO & Page Speed Optimizer | Tapita
Rating
5.0
feedback
2,181
chart
#104
All reviews
Review RSS Feed
Oct. 17, 2025
Worst app ever Customer service is the worst Delay in reply and if you decide to pull Over good you won’t return any money to you I’m not satisfied with your explanation. Other apps process refunds quickly without complications, but in my case, you say it’s not allowed. Even when you refund, you don’t return the full amount, which is quite unreasonable considering the moderate price. Overall, it was a very bad experience, and I will not install or use your apps again—even if all features are offered for free. Initially had issues with charges and support, but after several discussions, they processed a refund. Service was eventually resolved, but communication took time.
Hi, Please allow us here to explain what is App charge policy. According to our terms and condition, your store is not qualified for refund, but we tried all we could to support you with the charge. We gave this store credits to use our app, however as 3rd party app developer, we do not have access or right to edit your bill. According to Shopify policy, after we gave credits, if the bill is already processed, merchants will need to contact Shopify directly to waive the bill. We sent you credits on Oct 11 and already sent you a Credit screenshot. May you please contact Shopify to ask them waive the bill please? We did try all we could to solve the bill for you, but as app developer, we do not have access or right to edit the bill. It must be done by Shopify, Best regards, Tapita
Aug. 28, 2025
the developers are insanely good. they helped me resolve an issue outside my scope and my store is in a good place
Aug. 28, 2025
I'm new to the ecommerce and Shopify world and I'm really struggling to get my stores set-up and working properly. I downloaded the Tapita AI SEO Optimizer, Speed App and was impressed by how user friendly it is. Furthermore to that, when I did get stuck on something and reached out to their customer support feature on the App, I was even more impressed. The person that was helping me was super helpful, patient, understanding and knowledgeable. I'll recommend this App to anyone and I'll definitely be using it again soon to help streamline my stores. Thank you.
Aug. 27, 2025
Hilfreich, schnell hilfe, mit erklärung was gemacht wurde. nach den ersten Tagen nix negatives.
Aug. 27, 2025
Very helpful in setup. Really went the extra mile. Looking forward to seeing the results of the updates
Aug. 27, 2025
Tapita is an excellent app to install for your store. Their service is top-tier, like nothing I've seen before. They help you solve all the critical problems detected in their scan, let you re-scan for an unlimited number of times and solve the problems themselves... ALL FOR FREE! I highly recommend it to everyone as its easy, user-friendly and extremely helpful.
Aug. 26, 2025
They helped me resolve 2-3 issues in 6-8 hours. Will be keeping the subscription for this service. Best part - Zero arrogance in customer service! That's rare!!
Aug. 25, 2025
These guys are really great to work with! Several issues I had were fixed immediately. Highly recommend!
Aug. 25, 2025
Aug. 24, 2025
Hi Tapita Support, Glad to hear that! I just wanted to take a moment to share my experience — working with your team has been genuinely smooth and supportive. Your responsiveness and attention to detail made a real difference, and I truly appreciate the kindness and clarity throughout our interactions. Thanks again for everything — looking forward to continuing with Tapita
Nov. 15, 2025
If you want to fix all your SEO errors or boosting your website I highly recommend this app for you. They have 24/7 customer service that they help you in literally every error you have it. I really use it all the time.
Aug. 24, 2025
Excellent support - was super fast to answer any questions or solve any issues I had. Address problems immediately and promptly - A++ experience!
Aug. 23, 2025
Absolutely amazing support from the team. No task is too big for them and they carry the work out in a friendly manner. They've spent a lot of time fixing my website issues which is now running smoothly. If you're new to seo these guys will help you. You're not just paying for the app, you're paying for an expert seo team.