Tapita AI SEO Optimizer, Speed
Boost traffic & sales with SEO booster, AI SEO image...
Rating
5.0
feedback
2,530
chart
#37
All reviews
Review RSS Feed
Nov. 27, 2024
Prompt, accurate and outstanding customer service. The app is very intuitive and my agent did an excellent job of helping me resolve my critical SEO issues. I highly recommend you use Tapita.
Nov. 26, 2024
Super friendly customer service! We can not wait to see results. Amazing team. Thank you for everything.
Feb. 28, 2025
Very Unsatisfied with this service. You are paying an ongoing subscription fee for them to offer you a review of your site and tell you everything they think is wrong with it. Then, their sales team sends you multiple emails to encourage you to pay $599 dollars to make limited changes to your store front to achieve higher SEO ranking. A higher fee to have more of your store "fixed" and then a 3rd tier of pricing to get everything fixed. So what am I paying an ongoing subscription for? Their 24/7 assistance is located in Vietnam so you will be told to wait for a response from our "expert team" to review your issue and respond by email. Which would be fine if they responded to the email. I would NOT recommend anyone using this service, you will not get what you are paying for here!
Hi , We appreciate your feedback and would like to take this opportunity to clarify some misunderstandings for you and other customers reading this review. 1. App Subscription & Features The subscription fee you pay is for the app license, which provides access to SEO tools to optimize your website. Once subscribed, you can use all features included in your selected plan. A detailed breakdown of the benefits is available in the pricing tab of our app. For your package, we did help you fix all Technical SEO errors on your website, that was in 2024 November. So saying we did nothing and asked for more money to perform what you should receive is not reflecting the truth 2. How the App Works Our app serves as a tool to help with SEO, but achieving results requires active usage. Similar to purchasing a calculator—you still need to solve math problems yourself. Likewise, to improve your SEO, you need to utilize the app for keyword research, writing meta descriptions, and optimizing content. Simply having the tool does not automatically enhance rankings. 3. Additional Services vs. Subscription We have never asked for additional payment beyond your subscription. In November, after you asked for the quotation, our sales team offered an optional premium SEO service, which includes market research and content writing, doing backlinks and more other manual tasks with commitment in higher ranking and higher traffic. This was a one-time offer—not multiple requests as stated. We have not sent any further payment requests since. 4. Performance Improvements Our review of your website shows that its performance has improved since using our app, particularly after our developer fixed SEO errors on November 25, 2024 with no additional charge, included in your package benefit. The claim that no improvements were made does not reflect the actual results. 5. Support & SEO Recommendations We provide support to all users, including those on free plans. During our review of your website, we observed issues such as low-quality stock images and inconsistent fonts, which can impact professionalism and SEO performance. Our goal was to suggest improvements to help you attract more traffic. However, SEO is a gradual process that requires consistent effort—immediate results are not realistic. Our app is a tool, and using it effectively is essential for success. 6. Response Time For transparency, our team is based in Vietnam, and our chat support aims to resolve issues immediately whenever possible. However, if a deeper investigation is required by our tech or SEO team, we respond within 24–48 hours. Additionally, in our chat conversation, you mentioned that you would leave a negative review or report us to Shopify, and mention if we can provide a full refund for the time you used our app. We are confident that we have not violated any Shopify rules, and if necessary, we are willing to open a ticket with Shopify to clarify this matter. Thank you for your time.
Nov. 24, 2024
I LOVE IT, what is the first thought about Tapita SEO after getting the kindest support ever. I was getting upset because of some critical SEO errors on my site, but support came into this matter like Superman and resolve it all. I am surely recommending this app, whenever somebody ask me for best app for SEO on Shopify. Appreciated!
Nov. 23, 2024
Mir wurde überragend geholfen! Vielen Dank nochmal an Krystal!! SEO wurde deutlich verbessert und läuft nun sehr stabil!
Nov. 22, 2024
Merci beaucoups à Liam qui m'a vachement ! J'étais en galère le referecement de ma boutique était tout chamboulé heureseument il m'a aidé il a été d'une grande aide il s'est connecté à ma boutique a arrangé le problème ! pour moi c'est la meilleure application car j'ai réçu une aide qui était primordiale à quelques jours du Black Friday! je donne 10/10 à l'application. Thank you so much for your help Liam
Nov. 22, 2024
Tapita customer service is top notch. They quickly started working my my issues and made results happen right away. I recommend them to anyone who needs SEO help.
Nov. 21, 2024
amazing service by Lani and the team. recommended to help with SEO issues and improving site traffic.
Nov. 21, 2024
Great app pretty easy to use. Customer Support is incredible and made the easy decision to start with basic package for 9.99. After a month I will reevaluate of possibly upgrading to the standard plan. I recommend this app to help with your website SEO.
Nov. 21, 2024
So far so good! Tech support was so helpful and patient. Still some work to do but hopeful our page will be running at optimum soon! Thank you!
Nov. 20, 2024
OMG, the way they provide the service is amazing. Liam takes care of everything within a second. I could not manage he was very fast, very professional staff. Thank you for your support, very impressed. Anastasia Distribution team
Nov. 20, 2024
I just installed Tapita: SEO for my Shopify app, and it’s absolutely amazing! It helped me fix all my SEO-related issues in one place, making the process so smooth and efficient. The customer support is phenomenal – Liam, who assisted me, was top-notch! By far, the best customer support experience I’ve ever had. Highly recommend this app!
Nov. 20, 2024
This is the best app that I have ever installed. Trust me their support is most cooperative. They corrected my store issues on their own. Highly recommended.
Nov. 19, 2024
I just started with this app. I ran the audit and had a few issues. Someone from Tapita team helped fixing the major issues. They even gave suggestions on what I should do and answered my questions. I just started but so far I have a good experience.
Nov. 19, 2024
Tapita provides the best bang for your buck when it comes to enhancing SEO and optimizing speed and performance. The app is easy to install and use, and best of all; the live support via the built-in chat application is super easy to access and quite valuable. I run a mid-size clinical practice and do not have time to become an SEO expert, and I certainly don't want to invest thousands of dollars in hiring one. Tapita is the answer!
Nov. 19, 2024
For now i have been using the free version and will totally upgrade when my shop grows. Remy from the support fixed my critical SEO errors really fast.
Nov. 19, 2024
Hello. I have been using Tapita and i must say that the app and the support is just amazing. My website SEO issues got resolved so quickly and Remy from their team went beyond helping me to fix the issues and help us with all major issues.
Nov. 18, 2024
Great support and attitude from the get-go. I got support from the second I installed the app and 5 minutes later my SEO score was improved almost to the top
Nov. 18, 2024
Never seen a customer service for a Plugin that are this serviceminded! If shopify is new to you or you are advanced. They will help you!