Tapita AI SEO Optimizer, Speed
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Just starting using Tapita SEO Optimizer and Speed. Had some questions and Liam went the extra mile and fixed some issues on our site. Great Job!
This is a highly supportive app with an excellent support team. The response time is quick, and the team is very helpful. I was assisted by Remy, who provided clear guidance and support. I hope the Tapita team continues to grow and succeed. Thank you!"
The Tapita App is big help to me as I am beginner in the SEO. Very nice app, easy to follow. Every step is explained. And the support is very fast and kind.
I had an amazing experience with Tapita! Their support team was super responsive and went above and beyond to help me with everything I needed—highly recommended!
Service client au top ! L'aide apporter gratuitement c'est vraiment un gros gros + !
Tapita's customer service is great, especially Krystal. She patiently helped me fix my SEO errors and improved my store SEO score. Thank you so much!
If I could give 10 stars, I would give! I had a very professional assistance and support from Lani and I can only say that, this app deserve more than my "Thank you". I really appreciate the support I have got from Lani and I really recommend anyone who need to install this app to not hesitate a second! The support I have got made my day.
I downloaded this app after spending hours attempting to do SEO on my newly launched online dress shop. I spent hours watching videos on SEO for beginners and it felt like an endless task to do it myself. This app does what takes me hours to do in a matter of minutes. The live chat has been amazing. Anytime I have issues with the website I get on the chat and receive instant answers. The company has fixed errors with my site. My site has not been receiving traffic. Through this app and speaking with someone on chat I realized Google had not indexed my website. Tapita uploaded my site map for me and told me to check the index report in 7 to 10 business days. It’s only been about 2 days and already my pages are starting to become indexed. This app does what Shopify experts do for a fraction the cost. It’s also safe because you don’t run the risk of getting scammed. This app is amazing.
Tapita support services have been amazing. I wasn't fully optimising the capabilities of the app and the contact I spoke with spent time to talk me through what I needed to update and do to improve my SEO score. I recommend this app if you want to fix and improve your SEO.
I had the pleasure of dealing with Krystal. She was very responsive and quick to acknowledge my concerns and offer solutions. As I had just signed up to the platform Krystal demonstrated a strong understanding of SEO principles and speed optimization techniques, which reassured me that my site was in good hands. The step by step explanation of the fixes applied , were easy to follow for someone without extensive technical knowledge. The solutions were implemented promptly and I saw improvements immediately with my SEO matrix.
Support is outstanding! They were available immediately and were able to answer my question right away. Liam then took over and fixed all of my critical errors so much faster than I could have on my own. Looking forward to seeing my site rank higher! Thanks Tapita!
I've switched over from a different app to Tapita and have to say their customer service is excellent. Liam is great takes care of all the errors and goes over and beyond. Would highly recommend
Prompt, accurate and outstanding customer service. The app is very intuitive and my agent did an excellent job of helping me resolve my critical SEO issues. I highly recommend you use Tapita.
Super friendly customer service! We can not wait to see results. Amazing team. Super fast response. Thank you for everything.
Very Unsatisfied with this service. You are paying an ongoing subscription fee for them to offer you a review of your site and tell you everything they think is wrong with it. Then, their sales team sends you multiple emails to encourage you to pay $599 dollars to make limited changes to your store front to achieve higher SEO ranking. A higher fee to have more of your store "fixed" and then a 3rd tier of pricing to get everything fixed. So what am I paying an ongoing subscription for? Their 24/7 assistance is located in Vietnam so you will be told to wait for a response from our "expert team" to review your issue and respond by email. Which would be fine if they responded to the email. I would NOT recommend anyone using this service, you will not get what you are paying for here!
Hi , We appreciate your feedback and would like to take this opportunity to clarify some misunderstandings for you and other customers reading this review. 1. App Subscription & Features The subscription fee you pay is for the app license, which provides access to SEO tools to optimize your website. Once subscribed, you can use all features included in your selected plan. A detailed breakdown of the benefits is available in the pricing tab of our app. For your package, we did help you fix all Technical SEO errors on your website, that was in 2024 November. So saying we did nothing and asked for more money to perform what you should receive is not reflecting the truth 2. How the App Works Our app serves as a tool to help with SEO, but achieving results requires active usage. Similar to purchasing a calculator—you still need to solve math problems yourself. Likewise, to improve your SEO, you need to utilize the app for keyword research, writing meta descriptions, and optimizing content. Simply having the tool does not automatically enhance rankings. 3. Additional Services vs. Subscription We have never asked for additional payment beyond your subscription. In November, after you asked for the quotation, our sales team offered an optional premium SEO service, which includes market research and content writing, doing backlinks and more other manual tasks with commitment in higher ranking and higher traffic. This was a one-time offer—not multiple requests as stated. We have not sent any further payment requests since. 4. Performance Improvements Our review of your website shows that its performance has improved since using our app, particularly after our developer fixed SEO errors on November 25, 2024 with no additional charge, included in your package benefit. The claim that no improvements were made does not reflect the actual results. 5. Support & SEO Recommendations We provide support to all users, including those on free plans. During our review of your website, we observed issues such as low-quality stock images and inconsistent fonts, which can impact professionalism and SEO performance. Our goal was to suggest improvements to help you attract more traffic. However, SEO is a gradual process that requires consistent effort—immediate results are not realistic. Our app is a tool, and using it effectively is essential for success. 6. Response Time For transparency, our team is based in Vietnam, and our chat support aims to resolve issues immediately whenever possible. However, if a deeper investigation is required by our tech or SEO team, we respond within 24–48 hours. Additionally, in our chat conversation, you mentioned that you would leave a negative review or report us to Shopify, and mention if we can provide a full refund for the time you used our app. We are confident that we have not violated any Shopify rules, and if necessary, we are willing to open a ticket with Shopify to clarify this matter. Thank you for your time.
I LOVE IT, what is the first thought about Tapita SEO after getting the kindest support ever. I was getting upset because of some critical SEO errors on my site, but support came into this matter like Superman and resolve it all. I am surely recommending this app, whenever somebody ask me for best app for SEO on Shopify. Appreciated!
Mir wurde überragend geholfen! Vielen Dank nochmal an Krystal!! SEO wurde deutlich verbessert und läuft nun sehr stabil!
Merci beaucoups à Liam qui m'a vachement ! J'étais en galère le referecement de ma boutique était tout chamboulé heureseument il m'a aidé il a été d'une grande aide il s'est connecté à ma boutique a arrangé le problème ! pour moi c'est la meilleure application car j'ai réçu une aide qui était primordiale à quelques jours du Black Friday! je donne 10/10 à l'application. Thank you so much for your help Liam
Tapita customer service has helped me fix the errors on my site. I don't have much experience with all this stuff and they make it easy.
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