Tapita AI SEO Optimizer, Speed
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amazing service by Lani and the team. recommended to help with SEO issues and improving site traffic.
So far so good! Tech support was so helpful and patient. Still some work to do but hopeful our page will be running at optimum soon! Thank you!
OMG, the way they provide the service is amazing. Liam takes care of everything within a second. I could not manage he was very fast, very professional staff. Thank you for your support, very impressed. Anastasia Distribution team
For now i have been using the free version and will totally upgrade when my shop grows. Remy from the support fixed my critical SEO errors really fast.
Hello. I have been using Tapita and i must say that the app and the support is just amazing. My website SEO issues got resolved so quickly and Remy from their team went beyond helping me to fix the issues and help us with all major issues.
Amazing Service! I couldn’t believe how much support they provided on a simple beginner service plan. Truly impressive! Love you guys—wishing you all the best!
Great support and attitude from the get-go. I got support from the second I installed the app and 5 minutes later my SEO score was improved almost to the top
So far so good. I just joined and had a ton of critical errors. I reached out to service for help and it was excellent! They helped me fix my critical errors and get my site on the right track. They were very knowledgeable, answered all of my questions, and even sent me tutorial videos on services I had never heard of so I could learn more. So excited to see how this app helps my business. Thanks, Tapita!
The Tapita: SEO & Speed Optimizer app has truly impressed me, along with their excellent customer support. After installing the app just a couple of hours ago, I was thrilled to see noticeable improvements in my website's speed and performance in as little as 10 minutes.
SEO can be intimidating, but the Tapita team is extremely helpful with navigating through what needs to be done, and the best way to accomplish it.
I can't say enough good things about the support I received from Remy on the Tapita: SEO Optimizer & Speed team! From the moment I reached out, Remy was incredibly responsive, knowledgeable, and genuinely invested in helping me optimize my site. Every step of improving my SEO rankings and website speed was clearly explained, with practical solutions tailored to my needs. Not only did my site’s performance improve dramatically, but the tools Remy introduced were intuitive and user-friendly, making the entire process seamless. Remy went above and beyond to ensure all my questions were answered, even following up to make sure I was satisfied with the results. If you're serious about taking your website to the next level, I wholeheartedly recommend Tapita—and specifically, Remy! The expertise, top-notch customer service, and dedication provided were simply unmatched!
I recommend real time response from the support and really helped me for my online shop
I just had the best experience with Tapita customer support! I did not understand some of the processes and customer support either took care of it or showed me what to do. Just before I installed their app I uninstalled another app from another company because it was too difficult to figure out and there was NO customer support available. I am so glad I found Tapia!
After using this product for a few days, I’m pleased to share that the app is user-friendly and highly effective at addressing SEO and website speed issues. I encountered a couple of complex problems that required assistance, and Tapita’s customer support has been exceptional—some of the best I’ve experienced from any Shopify app vendor.
nice working with this krystal
Disappointing Service and Lack of Professionalism I initially installed the app with decent support, but purchasing their SEO package was a mistake. The team failed to adhere to agreed-upon terms, made unauthorized changes to my site, and mishandled private data by publishing a strictly private address. They created new URLs and Google Search Console accounts without consent, published blogs without my approval, and used their authorship on my live site. Communication was poor, with no clear reports or updates, and the delivered content was subpar, including grammatical errors and duplicated meta text. After three months and $900 spent, I received little more than AI-generated blogs and unfulfilled promises. I cannot recommend this service. Update: 30.12.24 The team acts less the professional even in releasing a refund. Please note that a lot from this service is done without agreement from clients side. Safe your money and time.
Hi Nicole, I just wanted to say that we are extremely sorry for not being able to make you happy with our service. But here is some explanation again. Since I won't be able to send the screenshot of our exchange emails for proofs I hope this is enough for whoever read this. 1. Since you expressed your feeling of unhappiness with the service we have offered: 2 months of additional service for completely no additional charge and 1 month of blog writings (you then accepted the offer). We also offer you a dedicated chat channel with dedicated agents to solve any claimed failed communication, but you refused this service. 2. You did not mention that you requested us to re-do the whole website with a completely different domain and branding. This was completely different from the original website that we have been working for the past 3 months. We can not continue with the service due to this reason 3. The organic traffic results for the previous months have consistently met or exceeded the Target KPIs (all monthly reports were also included, and I can not attach this as this was prepared specifiaclly for you). The need for new KPIs is due to the domain change, which naturally impacts organic traffic and requires us to rebuild our SEO strategies. The previous SEO tactics were tailored to the old domain (vegan-cosmic-universe.com), and we now need to refocus efforts to transfer these results to the new domain. 4. During our initial review of the website, we see that the existing blogs on the website were not enough to support the traffic growth, hence suggesting creating new blogs content. As we focus more on pushing new traffic into the website, we see that existing blogs do not currently require updates. This approach ensures that we can attract new audiences and optimize for relevant search terms, ultimately benefiting the overall website performance. Additionally, as mentioned in previous email exchanges, I have attached images documenting our discussions. The team has ensured that updates were sent regarding the latest URLs created, as well as the updates to both old and new blogs on the new URLs. You did approve the changes, but I believe you may have missed out on a lot of our messages. I believe this might be a misunderstanding in communication between both parties. 5. Our pure intentions were still to pursue the project and try our best. However, we do believe that this can no longer be the case since there was a clear misunderstanding between the 2 parties, and we find it very hard to compromise as much as we try to explain. Further collaboration can lead to further conflict, which will be very time-consuming for both parties. Once again, I thank you so much for using our service and we do try our very best for any project, and I am extremely sorry that we have to part way. Regards, Keenan
The agent was very supportive and helpful.
I just installed the free plan, customer support is great and they helped me to improve some areas. Hope it will help with traffic and sales, I will comment if it does.
This app is amazing! It helped me to fix my SEO Score and optimize my page Speed, the customer service / support is also very very helpfull! I only can recommend this app!
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