Tapita AI SEO Optimizer, Speed
Boost traffic & sales with SEO booster, AI SEO image...
Rating
5.0
feedback
2,446
chart
#115
All reviews
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July 27, 2024
A really great app and excellent service. The only loss was that I didn't discover the app much earlier. Liam was very helpful and accommodating and gave me great help. Simply world class, what service. I can only recommend the app to everyone
July 26, 2024
I had the pleasure of working with Krystal from Tapita, and she was incredibly helpful in setting up some SEO improvements for my website. Her expertise and guidance made a significant difference in optimizing my site for better search engine performance. Krystal's professionalism and attention to detail were outstanding, and I highly recommend her services to anyone looking to enhance their SEO strategy. Thank you, Krystal, for your excellent support!
July 26, 2024
i love this app. Super easy to use and the best of all is the fast support. They help you in many things for free. Highly recommended!
July 26, 2024
Krystal did an amazing job improving my SEO and store speed! Thanks to her, I've seen a boost in traffic and a smoother user experience. Highly recommend her services!
July 24, 2024
This app is amazing!! It has helped me understand how my pages are indexing, what I can do to optimize performance and the overall health of my website. Also - the customer support staff is incredible! Liam has provided quick and expert assistance fixing issues to improve our overall SEO! I recommend this app highly to anyone who is running a website!
July 23, 2024
Liam was so amazing so great, it was breath of fresh air to find someone who is willing to go above and beyond to help my brand and business thrive. i am looking forward to growing with this company. I believe they have the best interest for their customers and I was learning something new along the way. Also, what's so great is that even tho many people including me not knowing much about SEO, I didn't feel judged off what my lack of knowledge and that felt great!
July 23, 2024
I have been getting excellent help from the support, I really appreciate all the help from the team. The app is awesome.
July 23, 2024
I've been doing online marketing for 13+ years and this is easily the best app I've come across. Its beautifully made and you wont find better and more instant support than with Tapita. Well done!
July 23, 2024
Just starting and thinking of switching from Smart SEO; so far brilliant help from customer service to get going. I dont have much clue about SEO and time is as tight as my budget but will subscribe if i keep on getting this outstanding help. Thank you Remy
July 23, 2024
Smooth and fast support that helps you a lot. Easy to understand and there are many features at both free and basic level. Thank you very much!
July 22, 2024
I've been using Tapita for a few weeks now, and I have to say, it's been a game-changer for my Shopify store's SEO. From the moment I installed the app, I noticed a significant improvement in my store's search engine rankings. If you're looking for a powerful, all-in-one SEO tool for your Shopify store, I highly recommend Tapita. It's been an invaluable asset to my business, and I couldn't be happier with the results. Five stars!
July 19, 2024
I had left a review of Tapita a week ago. It was one star, which, at the time, I felt was appropriate based on my experience. However, recently I did notice one key improvement to my site. Well, more to the Google Search result. My Favicon was missing, and they did fix that. That said, since switching from a Paid (Standard) plan to the free plan. I noticed that my site metrics were even worse than when I started with Tapita. So, I opened the app to re-run some of their tools. But as I did, I realized that when I switched from the Standard plan to the free plan, they removed the Standard plan features. I should state that I was not on a trial plan. I paid the $59 fee for the standard plan. When I reached out to chat support after back-and-forth screenshots, they realized that I should still have the Standard plan features. So they offered me a month of the Standard plan or a refund for the unusable Standard plan that had been removed. At no time did they reach out after they removed the Standard plan features to offer a pro-rated refund. I have dealt with two chat reps here. One of them is fantastic, the other is rude at times and just not professional.
Hello, Please find the clarification below regarding the recent issues: 1 ---> App Installation and Downgrade: You installed our app under the Paid plan on July 6 and downgraded on July 8. During this period, we found out that collection meta was missing. We advised adding meta to your collection pages to enhance your website's content and to control your sitelinks follow google best practices. However, you decided to downgrade to the Free plan on July 8 to avoid additional work. This was noted in the previous 1-star review. 2---> Your website performance metrics getting worse: You use our paid features only for 3 days, SEO is a long marathon, it will impact your results but it will need at least a month, and you never really clarify which metrics you're talking about, we improved your Speed and make your website more SEO friendly already. If you're talking about traffic, it is impossible for our app to reduce our traffic after only 3 days of fixing Technical SEO errors, because Google by itself needs around 1 week at least to recrawl your data to read the change in SEO. 3 ---> Cancellation of Paid Plan: You downgraded our app from the Paid to the Free plan. When you switch from a Paid to a Free plan, access is limited to the Free features only. This is in accordance with our Terms and Conditions, which you agreed to upon purchasing our app, and this is standard app behaviors too, not only our app, other apps act the same way. 4 ---> Refund and Payment: Regarding your inquiry about Free/Paid features, although your case does not qualify for a refund, we offered two options: continue using the Paid app without needing to upgrade again, allowing you to use the Paid features for a full 30-day cycle, or receive a refund after you pay the bill. As of today, July 22, the bill remains unpaid, so we are unable to process the refund for an unpaid bill. 5 --->Customer Service Interaction: We reviewed the chat history and noted that Liam assisted you on both occasions. In the first chat, he provided complimentary Technical SEO support. In the second chat, he explained our charge policy and sought clarification on whether you preferred a refund or wished to continue using our paid features. We understand this might not have been the response you were hoping for. Thank you for your time and understanding. Best regards,
July 19, 2024
We have really experience using tapita their support team is great. They help us resolve speed and SEO. As compare to in market it is really good.
July 18, 2024
I came across a plugin for my store and to my surprise, it helped me optimize it. Very good service. I really recommend it to everyone who needs help with SEO.
July 18, 2024
My representative was very helpful, waiting to see how the team can improve my store speed
July 18, 2024
Excellent. From the app itself to the quality of the customer service, I am extremely satisfied with the results I'm getting since I added the Tapita app. Highly recommend for anyone who wants to boost their SEO without being an expert in coding. Thank you!