All reviews

Rating Breakdown

  • 5
    94% (2,301 ratings)
  • 4
    2% (43 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (15 ratings)

Reviews with Text

  • 97% (2,299)
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5 / 5 Share

April 25, 2024

Tapita SEO & Speed is a game-changer! This app vastly improved our website performance with its incredible speed optimization tools. Thanks to Tapita's expert guidance and easy-to-use interface, our site is much faster. Plus, its SEO features helped boost our online visibility. We highly recommend it to anyone looking to supercharge their site's speed and SEO!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2024

Es la mejor aplicacion de seo de todas las aplicaciones que existen. Te resuelven todas las dudas, a veces cuesta un poco pero lo hacen ademas de que te resuelven ellos los problemas de rapidez y de todo. yo pago el plan superior y no me arrepiento la verdad

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

It's great for SEO

Store

Ornalux

Using app

7 days

Total reviews

11

Average rating

5.0

5 / 5 Share

April 25, 2024

Store

Anavi

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

Best App and best supporting team in Shopify. They respond immediately and help in resolving issue to website SEO friendly.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2024

Excellent customer service team, so helpful and informative. Service is sublime would highly highly recommend!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2024

Sehr einfach zu bedienende App, gutes Design, ausgeklügelte Funktionen bereits im "Free"-Plan erhältlich. Ladezeiten mit der App für die mobile Nutzung um 46% verbessert, Ladezeiten Desktop um 10%. SEO-Score auf über 90 verbessert. Der Kundensupport ist top!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

April 26, 2024

Update to their response. Yes they messaged me back…. But this was the 4th or 5th time this has happened over a few months ( each time them saying they would resolve the issue and never did ) so I uninstalled ( for the second time ) and came here to warn people. If only I could upload screen shots here. Since I have I uninstalled it twice the period where I had like 6 different themes I was testing I was not using the app. I stated when I DISABLED the app my score went up 20 more points. Literally so much coming out of their mouth in their response are huge lies and . Also they flat out lied in response about them not having issues with the Winter update ( when they told me in chat convo ) and they noticed my website speed went down on April 24th because in chat they said their was no issues whatsoever . What a joke. Like everything out of your mouth a lie. Stay clear away from these people. Just use a different app. Second….. on their app end it didn’t show my speed was affected. It says your Google site speed is something but when you actually run Google site speed it is not. Maybe for a couple weeks after first downloading the app. Their score that showed my site was on their app was off by over 20 points so don’t ever believe the score they are showing you. No new apps installed. No new theme. Nothing. Just constant issues and the app only ever working each time after redownloading it for maximum 3-4 weeks. PLEASE constantly monitor your stores score on GOOGLE SITE SPEED when using this app and don’t trust what their app tells you your score is. They even admitted to me that there is major issues since the winter update and clearly months later they have not fixed the issue yet are still collecting money from their clients. Used to work good. Then after the Shopify Winter update it stopped working. Literally every single month having to reach out to them to fix the issue because my Google Site Speed drops to pre app install ( app not working ). When this first happened they admitted it was due to the Shopify release causing their app not to work properly and did some stuff on the backend. of my shop with access. The kicker...... it only lasts a few weeks each time so they never solved the issue. I have reached out to them 4x already about this and over it. No theme changes. No new apps. So yeah.... If you install this and check your Google Site Speed at first it will be like wizardly BUT I would continue checking it every month because it is going to drop. Steep price to pay $50 a month for an app that only works for a few weeks. Oh.... and the kicker...... I disabled the app and my mobile speed score went up from a 26 to a 46! Mind you their dashboard said my mobile speed was at a 64 lol! Don't trust any numbers this app shows you and PLEASE make sure you are checking your actual site speed through Google Site Speed and monitoring it otherwise your paying for nothing best case scenario OR paying for an ever further reduction in speed.

Using app

3 months

Total reviews

20

Average rating

3.4

Developer Reply

Hello dear, This is Katy from Tapita. We already sent an email to you once we received your question about speed dropping, but I would like to reply here again for future visitors who might read this review: 1. Does Tapita take care of your website speed? => Yes, we measure your speed every day, and if we notice a drop, the system will automatically send us a notice so that our Tech team can work on improving your speed. The standard wait time is 24 hours due to different time zones and the number of orders from other customers queued up. Proven by these screenshots, these are our records of your speed every day. It's always stable around 50 on mobile before the drop on April 25. https://prnt.sc/0MgbWw6pMYIp 2. On Apr 24, we received notice from our system that your speed dropped from 5x to 2x. Since it was our nighttime, our Tech team didn't immediately check on it, but we planned to do so the next morning once we were back to work hours. In our chat with you, we stated that we would check, but you uninstalled our app right after, so we didn't have a chance to restore the speed to 5x for you or investigate further what the main reason was. 3. After uninstalling Tapita, did your speed really go from 2x to 4x? I just checked today, April 26, and your speed is still 2x according to Google PageSpeed, as proven by these screenshots: https://prnt.sc/SP9RloVCqU_B https://prnt.sc/2CStZ4ZIuXZn So Tapita didn't decrease your speed; after you uninstalled our app, the speed reverted back to what it was before Tapita's code, around 2x. Also, you said that the speed increased from 2x to 4x after uninstalling our app, but this is not true. Note: Their dashboard showed my mobile speed at 64! Lol! => Please note that the dashboard shows the last scanned results, which is why it is suggested to rescan the speed occasionally to check it. 4. What affects your website speed? Does your speed drop every month? We checked our records and noticed that your store changes theme every month. Each time you change the theme, the speed seems to decrease a little. It was not our app that decreased your speed every month. Also, speed depends on a lot of factors such as theme, Shopify servers, Google PageSpeed servers, your other third-party apps and their servers, your content, your website layout, etc. Any change in one of those factors will affect your speed. So, when the speed drops, our tech team needs to carefully check if there are any new apps, if you changed the theme, if there are any apps changing their code or adding new HTTP requests to slow down, or if you added more heavy components to the store, etc. The checking itself is not an easy task, and it takes time for our Tech team to handle. Furthermore, a website is a changing object, and therefore, the speed changes accordingly. That's why it is suggested that website owners should regularly monitor the speed to detect any changes and address them. Once again, thank you for using our service, and we hope this clears up any misunderstandings between us. Best regards, Katy

5 / 5 Share

April 23, 2024

Thanks a lot, Liam. Great service.

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 23, 2024

Fantastic app and the support is top-notch. Liam assisted me in diagnosing some SEO issues and patiently helped me to get them resolved!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2024

Le support et réactif et super sympa , je recommande !!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2024

I really appreciate Remy's help about my SEO & Speed. It's really effective and got my score to 93. Thank you !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Thank you Team! I was having difficulty with fixing SEO errors on website. Team is trying to fix one of my SEO errors. I'm very happy with this app. They are very helpful and prompt.

Store

Raas

Using app

30 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 22, 2024

I have used multiple SEO and speed optimization apps, but Tapita is undoubtedly one of the best I have used so far. Each section has its own dashboard, making everything clear at a glance, and users can easily see which areas need improvement. They offer excellent service, and Remy is always there to help when necessary. Overall, it's been a very pleasant experience.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2024

really good suppport they help you with everything you need thanks to liam i have a better seo then ever before

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

GREAT professionals!! Incredible positive experience!! Very useful app for shop. TOP assistance!! They help customers down to the smallest details. They explain the technique used step by step. Demonstrating screenshots of the pages explaining the work that must be done to obtain the desired results. Leave everyone else away!! TAPITA is number 1 in the world of SEO. Thank you Shopify for finding you!! _______________ I confirm after 2 months of collaboration great help from Tapita. Our SEO has improved. We are finding new customers. The collaboration continues every month. Assistance always ready. Responses are immediate (with chat). THANK YOU!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Great app with great support specially rely is a great person I recommend the app 100% for people who need to enhance store and see performance to have more sales

Store

Breathe

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 8, 2025

The Tapita team are responsive and always willing to help. We've seen great improvements in our website and it's an easy app to use. Thanks

Store

Roam

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 18, 2024

The team behind Tapita deserves a special mention. Not only have they crafted a versatile and powerful app, but they also provide exceptional support. Whenever issues arise, responses from the support team are swift, helpful, and tailored to resolve problems. Their proactive approach to assisting users and incorporating feedback into updates is commendable.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Thank you Liam! Initially I was having difficulty with finding out how to let him access my page but he was very patient with me. He helped to fix one of my critical SEO errors to change the sizing of my favicon and and even provided the screenshot so I know what was adjusted. He also offered to make some other tweaks in order to improve my SEO score as well. I'm very happy with this app and their customer service.

Using app

6 months

Total reviews

1

Average rating

5.0