All reviews

Rating Breakdown

  • 5
    97% (4,031 ratings)
  • 4
    1% (57 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 96% (3,977)
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5 / 5 Share

Nov. 26, 2025

Thank you very much. Your team's assistance has been very timely and professional. I highly recommend this app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Store

Arando

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Extremely useful, great service - even when we removed Simprosys (due to our new ad teams custom connections) the team were more than happy to help to make sure the transition went smoothly.

Using app

About 3 years

Total reviews

8

Average rating

4.8

5 / 5 Share

Nov. 25, 2025

Fantastic customer support.

Store

KANSO

Using app

Almost 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

The support has been outstanding! Ashvin from your team has been incredibly helpful in guiding us through setting up the feed and utilizing it effectively for our markets. Thank you, Simprosys Team, for your continued support.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Store

Mr.Shit

Using app

About 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 24, 2025

One of the best apps I use on Shopify. I rarely have any issues because everything is very clear, and whenever I contact support, they always fix things very quickly.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Sachin on the chat was very helpful and he answered all my questions. App can be challenging but it was able to sync all my products without any issues.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Great app, good feed easy set up, also amazing for your google ads tracking as that can be hard to sort out correctly..!

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Best customer support really, they are so supportive. Best Shopify app by far, I am merchant since 2017. Best guys EVER!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 21, 2025

they supported me so much to resolve the duplication events on Meta.

Store

Olaben

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Good help in support! Nirav is great.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Their response was very prompt, and they quickly and efficiently resolved my issue. They were very attentive and patient. Thank you so much!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Great app for ensuring products list well on google feed and in ads. Hopped on a call with Saad and he was really helpful in getting my account set up.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Excellent support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Helpful team member when having issues with GTIN error persisting.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

This app does require some time to configure and we only use it for Google Merchant Centre feed at this stage, but the support team have always been very responsive to any questions relating to the functionality and more importantly providing technical help in relation to Google Merchant Centre feeds, certainly more that the actual Google support team.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 17, 2025

Great support from Sachin.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 17, 2025

Good help from support. Unfortunately it's not possible to adjust product titles from all languages in the Simprosys interface (this means you have to use supplemental feeds).

Store

Cottona

Using app

3 days

Total reviews

2

Average rating

4.5