All reviews

Rating Breakdown

  • 5
    97% (4,071 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (4,000)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 28, 2024

Great customer service. Shiva helped me a lot today. Thank you : )

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

strongly recommend

Store

Fazapor

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

I was worried about migrating from Google's proprietary app, but the team at Simprosys made the transition a breeze. They gave me an hour of their time, helping to clean up old scripts that might conflict with their conversion tracking tools. Everything went super smooth and looking forward to the new breadth of capability their app opens up. Thanks team!

Using app

10 days

Total reviews

7

Average rating

5.0

1 / 5 Share

May 27, 2024

Unsatisfactory, inaccurate tracking, contact handling was patient but unaware of the problem.

Using app

2 months

Total reviews

2

Average rating

1.0

5 / 5 Share

May 27, 2024

awesome!

Store

MOR

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2024

Super support team , they are resolving every problem on the spot. thanks team

Using app

About 1 month

Total reviews

3

Average rating

2.3

5 / 5 Share

May 27, 2024

Powerful app and great customer service! The latest updates that support Shopify Markets are a game changer.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

Customer Service(Saad) is very helpful and the app is working Good

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 24, 2024

Customer service is very patient and has been helping me with my problems

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

2 / 5 Share

May 23, 2024

This has been a great app until it disconnected the shopping feed for no apparent reason. We did not realize for a day or so and when it reconnected it connected to the wrong catalogue which also went undetected for a day or so. We are 2 weeks on from that now and we are still trying to get back the lost ground with FB and google shopping. Our sales have dropped by at least 50% because of this fault that Simprosys as been unable to explain except it was some sort of a glitch :(

Using app

Almost 4 years

Total reviews

4

Average rating

4.3

5 / 5 Share

May 23, 2024

A very responsive and professional team, I am really satisfied with their service. Thank you again.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2024

We use this app at htttps://deinsteinmetz.de and are completely satisfied. The support responds quickly and competently.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2024

Very easy to use, the customer service staff was quick to deal with issues and all my problems were solved, I would recommend it! !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Great app with outstanding support and customer service. love it. I highly recommend it! If you're searching for the perfect solution, look no further. I encountered an issue with the product feed, and their team resolved it immediately.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 21, 2024

Great app, a little difficult to set up. Super great customer service, very helpful.

Using app

13 days

Total reviews

4

Average rating

4.8

5 / 5 Share

May 21, 2024

Wonderful app and wonderful support :)

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2024

Good Customer Service.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2024

Fantasic app and even better customer support. Highly recommended.

Store

TIEGEAR

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Great custom service. Very prompt response. Very impressive.

Using app

2 days

Total reviews

1

Average rating

5.0