Google & YouTube

Aug. 13, 2019

I will say it does its job of submitting products to google merchant centre.... however, that is as far as I can say as for how good the app is. Easy to filter through google shopping fields? No. One at a time or not at all. Easy to find your products based on the google shopping ID? No. Download a .csv or excel file of the google shopping feed, and reimport to update the google shopping fields? No. These are all simple, and obvious tasks, and without the ability to carry these out it is extremely difficult for high-number-of-products stores like ours!

Aug. 10, 2019

I found the app easy to set up BUT the app is displaying the wrong price for some (but not all) products. Specifically, it appears that in some cases the logic is selecting the lowest price of the available variants for a given product rather than the actual variant price. For example; My product X has variants x, xx and xxx. If variant x = $10, variant xx, $20 and variant XXX $30; the Ad is displaying variant xx price as $10, rather than $20. I logged the issue but no help forthcoming to date (it's been a few days). The issue was raised via a customer asking for variant xx at the 'advertised price'.

Aug. 1, 2019

no problem installing or running the app, easy no issues. Not being able to set your ads is the biggest problem with this app. You are not setting your keywords, pictures or what it says. I see my ads all the time and they look like crap. It will flash whichever picture for the product without any explanation on what it is. In proper google ads, my keyword is about 1.80 per click. In this campaign, my rate is 0.11 per click. Also the bounce rate is way high, so this app actually hurts my shop standing with google

July 29, 2019

Didn't work in the end. Very frustrating. Especially when this happens on the last steps. The App says everything is fine. Google Merchant Center says: Data is not correct. No idea where to fix it and I am REALLY sick of reading Trouble Shooting" articles. Fix them yourself - Google & Shopify. Thanks!

July 27, 2019

The most pathetic app by Shopify! I used the earlier app and it worked like a charm, the new google shopping app is pathetic! PLesae someone take charge and rectify it. The products are synched with merchant centre, but the app doesn't update it. GTIN and images are perfect, but google cant find it, don't know how to Contact. Please someone with knowledge can get in touch to help?

July 25, 2019

Complete headache and not even remotely intuitive. Wanted to like it because I use Google Adwords. Frustrating.

Nov. 14, 2019

This is final rating: 1 star My campaign is now paused. Will probably un-install after I finish this review. I am also probably too small for Google Shopping. App is a pain to set up and get running and way, too expensive for the very few sales it provided. Google also provides me no control over how my budget is spent; I tried to cut the budget into a sustainable amount by advertising only a few items which did not produce sales AND gave me another 30 day lag to re-acquire my products . I have been advertising on my Amazon Channel during the same period for comparison. In the past 30 days I sold 0 apron units on Shopify using Google Shopping; 7 apron units on Amazon advertising there. Google Shopping is not for me. Hope this saga helps you in some small way. Rest of review runs from start to the end except for this final review here at the top. Installation in progress; 3 stars because I don't have an app opinion yet. There are some technical issues being sorted out by gurus and technical team. Support team is responsive, helpful and interested in finding solutions so they get 5 stars. Thanks to Jam, Paulo, Megan, Nicole for all your help. We will see what happens next. Update: Today 7-20-19 I started Google Shopping on my Etsy shop and tonight my products are getting impressions. If Etsy can do it, so can you Shopify. What are they doing differently than you? I know you can figure it out! 7-22-19 Aoh'an from the technical group sent email today with instructions and a bit of code to add to my theme to fix the problem. The problem has been identified and a solution offered. Well done. Thank you, Aoh'an. I will check with Mile High to ask for help. Let's see what happens next. 7-22-19 pm Mile High is engaged and collecting information; re-check of products available for google shopping has changed from 'not-approved' to 'pending' 7-23-19 in my launch group for google some products now approved, some pending, none rejected. Now we're talkin'. 7-23-19 It is the considered opinion of the technical staff and theme developer that no intervention is required on my Showtime theme and that the warnings were of no consequence. The approved products are showing up now on google searches. So I am going to call it a day on installation. Revue is now at 3 stars for the app; 5 stars for Shopify gurus and technical, Mile High theme developer. We will see how she runs. Thank you everyone, job well done. 7-25-19 All products in test group are now approved and show up on a targeted search; now we can evaluate the function of the app. Impressions are delivering based on the report. Thanks to all those who helped get this thing going. Let's see what happens. 7-26-19 App seems to be running. 625 Impressions, 1 site visit, $1.54 in charges. A click seems to take the customer to a staging area where a second click is required to take them to the product web page. My understanding was that a paid-for click took a customer to my product web page. Inquiry sent to the gurus for clarification. 7-30-2019 Gurus have confirmed that indeed, Google Shopping has me paying for clicks that go nowhere. This information was not in the app information so my expectations were in no way managed on this. It is too soon to say if the now very expensive cost of a click is worth it. Update: Ira sent new docs that show the information on charges-new for clicks-that-go-nowhere to be on the google shopping copy. I recommend that Shopify clarify this in their app copy as well. I have been assured that there is no additional charge for the click that actually DOES go to the website product page. I am surprised that all the bad reviews I read here did not mention all of this. I plan to let this run until the end of August to see if the expense is worth it. Right now I am being charged $2.36/website visit, have had 2695 impressions, 12 visits and 1 sale. Analytics do NOT report the number of clicks for which I am paying, only visits. Start was 7-13-19, 17 days, but the app was not running until around 7-23-19 so really more like 7 days. See you on the flip side. 9-4-19 We are currently at 4 stars for the app and product. We are getting traffic and sales, but it is a very expensive product for us smalls. Getting it up and running was not very funny, so be ready for a process. We are keeping it going, but reducing to just advertising our best seller for the next phase of testing. Support still stands at 5 stars. 9-19-2019 Down graded to 3 stars on the app. During testing phase, still ongoing, I learned that once Google has acquired products and gone through a 30-day optimization process....leave the products acquired unless you want to do it all again. Removing products, to promote fewer products with a smaller budget, means the acquiring process and optimization process starts over when you put the products back into the system. And Google does spend all the budget you give them. There is very little control for vendors in Google Shopping. Amazon Sponsored Products is easier and more flexible. Testing still ongoing to see if a cost effective budget can be accomplished. Sigh.

July 19, 2019

So far so good, the app does what it's supposed to do although it required understanding a bit of detail from Google's [policy] side of things and then set up each product individually with various properties (not automatic in my experience). Wonder if the app will also work with ~ Actions?

July 9, 2019

Can't get it to work. No details provided. Useless. Really? 100 characters are required?????????????

July 8, 2019

Love the app. simple yet powerful. Not sure why people are leaving negative reviews as well. Does take a few days to set up and get running. But once all of the products are approved it will do its thing. Had two sales within 72 hours and only spent $7. I can see where if you are not tech savvy you may get confused. However, its called using the resources provided by Google to figure it out. It links up directly with my Google Ads and GA dash boards. This is a must have if you want to be relevant in Google Shopping and Marketplace.

July 6, 2019

I am not sure why this app has so many negative reviews, honestly.. We have used other paid apps in the past and wasted hundreds of pounds on advertising (and the app subscription) and received no sales at all. This app is free and helps us get sales every single day. Thank you so much to the developer we are very grateful.

Nov. 18, 2022

Update: - Suddenly Google is not performing, multiple products are missing fields despite them not being missing on our listings. Google say speak to Shopify but nothing is working. Very disappointing as you can see from below that the App was brilliant before :( This app works brilliantly for us at https://oldschoolfootball.co.uk It has helped make the complicated, simple. I couldn't be happier with the returns on spend and the whole process was so easy to set up thanks to the user friendliness of the app. Five stars!!

June 17, 2019

I was really hoping this would be an easy way into Google advertising. But no, I keep getting daily emails to say catalogue is not approved (even though I deleted the app a week ago). There is a barcode issue which I apparently can't do anything about because it's a clash with the ebay app setup. Surely I'm not the only one who uses Google and Ebay? Hoping there is a workaround available soon and I will try again.

June 13, 2019

This was a frustrating product to get working. If I used Barcodes it will fail, so I removed them. Im sure you can fixit manualy. Shopify helped me a few times with Sync issues. using it for approximately 4 months. 90 day stats spend $320 in adds and 5K in sales. This is simple. For me I spend about $300 on facebook, with little return. I highly recommend it. Good luck

June 11, 2019

None of my Shopify products are listed in GOOGLE SHOPPING because of GTIN IS MISSING error. I have my EANrecorded and/or ready to be input manually into the app, but the app doesn't show us where to enter the EAN.

June 8, 2019

App is good way to get started but if you are a more advanced ppc user it is frustrating as you cannot optimize your campaign within Google Adwords. You have no way to see what terms are converting, optimize bids, ad negative keywords etc. Great for getting your feet wet but not good if you want any control over your campaign.

June 6, 2019

Had several products disapproved upon downloading the app. After wasting time researching solutions, tweaking product pages to apply the seemingly needed changes and waiting for pending products to be reviewed, nothing has changed. The support team's help so far has been dismal, feels like the rep did not care about helping at all. Overall: a lot of time lost, very disappointing.

June 6, 2019

I can't understand why this app has so many 1 star reviews although it is free. I am very happy with this app and have many sales via Google Shopping from this app (over 20k). Thanks Shopify.

June 5, 2019

I was put off by the 1* reviews but I'm finding this app smooth and easy to work with. It's taking a day or two for Google to crawl my images which is fine, I can see the progress. I tried another app first and wasted a whole evening because it created GTIN codes for my products which Google had problems with. This app gives you the option to say your items do not have a code. I've high hopes with this one and look forward to my first campaign.

May 31, 2019

Did not load any of my products never worked for me. It sat there doing nothing at all. Deleted this app.