Google & YouTube for Shopify

Google & YouTube

Drive sales by showcasing your products on Google and YouTube
Rating
4.5
Feedback
4,845
Reviews
Chart
#25
Shopify

All reviews

5 / 5 Share
Oct. 18, 2019

its great stuff here mister and i like it alot and this is www.spottoshop.com we are here and ready to sell stuff yeps

Store Using app Total reviews Average rating
Spot To Shop 4 days 2 5.0
2 / 5 Share
Oct. 17, 2019

It would work as expected if the developers had taken the time to give the user the choice on what variants to feed to google merchant or not. The app is feeding all the variants per product which I do not want. The most expensive variant shows at the top on google shopping and make my products look more expensive than the competitors'. The less expensive variants do not rank as high. I am expending money on a campaign and this app can not even give me the choice to pick what variants to advertise or not. I get many impressions in google but a few clicks and no purchases. This is lack of vision is costing me money. I may unistall this app un less they fix this ASAP. Seems like an obvious problem.

Store Using app Total reviews Average rating
Elderflower Botanicals 27 days 1 2.0
Developer Reply

Thank you for writing your review and for providing us with your feedback. I'm sorry to hear that you've had this issue with the Google Shopping app, and I'd like to know more about how you're setting your ads up so I can look and see if there's a solution to your problem. I'll be sending you an email shortly and look forward to hearing back from you. -Victor, Shopify Support

5 / 5 Share
Oct. 16, 2019

I have only installed the app so far. It was very easy set up. i am yet to use the app to find out how it works.

Store Using app Total reviews Average rating
Kultcha Collective 5 minutes 3 5.0
1 / 5 Share
Oct. 14, 2019

2 weeks ago, 700 corrupted and duplicate records were added in Merchant center and neither Shopify or Google are able to help. This app is how we forward our prods go Google so I am highly suspecting it as the cause of trouble.

Store Using app Total reviews Average rating
ALZO Digital Over 1 year 12 4.7
Developer Reply

Thank you for sharing your review with us. I'd like to investigate your interactions with our team so far, as well as look into this further with you. I will be reaching out to you via email shortly to continue the conversation! -Lizzy, Shopify Support

1 / 5 Share
Oct. 10, 2019

Super confusing and unhelpful. Had to remove it and do things manually. Buggy and slow. Not easy to work with, save yourself time and do it yourself.

Store Using app Total reviews Average rating
Sole Toscana 8 months 2 3.0
Developer Reply

Thank you for providing your feedback and I'm sorry to hear that you didn't find the Google Shopping app to be useful. I'd be interested to hear what you found difficult about the app, and if there's anything I can do to help - if indeed you'd be interested in using the app again in future. I'll be sending an email shortly to touch base with you, so please look out for that and shoot me a reply if you'd like. Thanks again. -Victor, Shopify Support

1 / 5 Share
Oct. 10, 2019

nightmare to work with. could not intelligently sync data between shopify and google. manual work. errors. bugs everywhere on this app. awful. no support from folks on the merchant account. of course i removed it!

Store Using app Total reviews Average rating
Ikemian 5 months 2 2.5
Developer Reply

Thank you for writing your review and I'm sorry to hear that you've had numerous issues using the Google Shopping app. I'll be emailing you shortly to find out more on the problems you've had with syncing data and the errors that have appeared, so if you'd be interested in trying to use the app again please send me a response and let me know. -Victor, Shopify Support

5 / 5 Share
Oct. 10, 2019

Connects your shopify products to google shopping very simply without the need for spreadsheets which I have had to use with other platforms. I haven't seen great results from google shopping but that isn't the fault of this app

Store Using app Total reviews Average rating
Luxe 39 12 months 11 4.6
5 / 5 Share
Oct. 6, 2019

Easy to install and helpful in marketing Women's Fashion Jewelry Online. We are a Women Jewelry Store in Canada. www.hnsstudio.ca

Store Using app Total reviews Average rating
HNS Studio 12 months 3 5.0
5 / 5 Share
Oct. 1, 2019

The Google Shopping app made it very easy to set up a Google Shopping feed directly from our Shopify store.

Store Using app Total reviews Average rating
Collide Records Almost 2 years 4 5.0
1 / 5 Share
Oct. 4, 2019

Unable to add identifierExists to the feed.. So anyone with custom products suffers because you can't add 'false' to the value. Any errors in the merchant centre costs £££ www.annalise.co.uk

Store Using app Total reviews Average rating
Annalise Jewellery About 1 year 46 4.6
Developer Reply

Thank you for taking the time to write your review, it's much appreciated. The app can sometimes throw up some errors and knowing how to resolve them might not always be clear, so I'm going to send you an email shortly to find out what these errors are and I'll see if I can help you with them. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

5 / 5 Share
Aug. 29, 2019

This app has been unfairly voted down by people that I feel perhaps don't properly understand Google Shopping. The app exports your Shopify product feed and connects it directly to Google's merchant center so you can start publishing shopping ads. Having previously used Magento where we managed this process manually by exporting and uploading spreadsheets to Google merchant centre on a regular basis I can assure you this app provides a simple yet invaluable bridge between Shopify and Google Shopping and ensures our feed is always kept up to date. A little knowledge of Google Ads and Shopping Ads is probably useful, and I think this is the reason for many of the negative reviews. I haven't tried any of the paid for apps which I would assume provide additional extras for the subscription fee, but in a nutshell if you simply want to connect your Shopify product feed to merchant center then this is exactly what this app does with little fuss.

Store Using app Total reviews Average rating
yoyelo.co.uk About 7 hours 5 2.4
1 / 5 Share
Aug. 18, 2019

There were so many errors with my product feed that my Merchant Center account was immediately suspended. Suspended! This app really is as bad as the other 1-star reviews, I'm so shocked it was created by Shopify. The app pulled data from all of the wrong fields and there is absolutely no way to check why or how that happened. Not to mention, if you do make a mistake on your own data entry there's no way to resend the feed once you make corrections - especially not if your account's been suspended! There's like no functionality or action buttons in the app. Just a connection that you have to trust is working. It didn't pull the SEO data as requested, but instead sent the super long descriptions on my website that had html coding, etc. Really weird. So, I found myself waiting for Shopify's tech team to research the errors while also waiting for Google to respond to my request for reinstatement - but in reality I had no improvements or answers for Google in order to explain why my product feed was so poorly done!

Store Using app Total reviews Average rating
Craft Making Shop 3 days 3 3.7
Developer Reply

Thank you for taking the time to leave your review and for the context you have provided on the problems that you've had. I'm sorry to hear that you had this experience with the Google Shopping app and can appreciate the frustration you must've felt with your account being suspended as a result. You mentioned that you had been in touch with our technical team and I hope that they have been able to help in some way with this problem. I will be sending you an email shortly to touch base and see where you're at with the situation. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

1 / 5 Share
Aug. 13, 2019

I will say it does its job of submitting products to google merchant centre.... however, that is as far as I can say as for how good the app is. Easy to filter through google shopping fields? No. One at a time or not at all. Easy to find your products based on the google shopping ID? No. Download a .csv or excel file of the google shopping feed, and reimport to update the google shopping fields? No. These are all simple, and obvious tasks, and without the ability to carry these out it is extremely difficult for high-number-of-products stores like ours!

Store Using app Total reviews Average rating
MSG Bike Gear About 1 year 5 4.2
Developer Reply

Thank you for sharing this feedback with us! We appreciate hearing about how we could work to improve the options in apps like Google Shopping. I'd like to take this to our development team, as well as chat further to discuss any other details you have to share about your experience. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

1 / 5 Share
Aug. 10, 2019

I found the app easy to set up BUT the app is displaying the wrong price for some (but not all) products. Specifically, it appears that in some cases the logic is selecting the lowest price of the available variants for a given product rather than the actual variant price. For example; My product X has variants x, xx and xxx. If variant x = $10, variant xx, $20 and variant XXX $30; the Ad is displaying variant xx price as $10, rather than $20. I logged the issue but no help forthcoming to date (it's been a few days). The issue was raised via a customer asking for variant xx at the 'advertised price'.

Store Using app Total reviews Average rating
Boomers Protein 10 months 2 3.0
Developer Reply

Thank you for leaving your feedback and for providing context behind your issue. I can see why this issue would be problematic so I will be sending you an email shortly to follow up on this and see what can be done. Please keep an eye out for my email and I hope we can discuss this further. -Victor, Shopify Support

2 / 5 Share
Aug. 1, 2019

no problem installing or running the app, easy no issues. Not being able to set your ads is the biggest problem with this app. You are not setting your keywords, pictures or what it says. I see my ads all the time and they look like crap. It will flash whichever picture for the product without any explanation on what it is. In proper google ads, my keyword is about 1.80 per click. In this campaign, my rate is 0.11 per click. Also the bounce rate is way high, so this app actually hurts my shop standing with google

Store Using app Total reviews Average rating
Developer Reply

Thank you for taking the time to leave your review and for providing this feedback. I can appreciate why the lack of flexibility with regards to keywords and images is restrictive, and how this has had a negative impact on your ratio of keywords to clicks. We are always seeking to improve the apps we offer, and feedback such as this plays a big part in how we enhance the functionality of these apps over time. I will be submitting your feedback to our development team for their consideration, so thank you again for explaining the issues you've had with the app in a detailed manner. -Victor, Shopify Support

1 / 5 Share
July 29, 2019

Didn't work in the end. Very frustrating. Especially when this happens on the last steps. The App says everything is fine. Google Merchant Center says: Data is not correct. No idea where to fix it and I am REALLY sick of reading Trouble Shooting" articles. Fix them yourself - Google & Shopify. Thanks!

Store Using app Total reviews Average rating
ZEIGR-Shop 23 days 1 1.0
Developer Reply

Thanks for reaching out with this feedback on the Google Shopping app. It sounds like you've had a really difficult time with getting this app set up and working on your site, and I'm sorry for the frustration that this has caused. I would like to help troubleshoot things further, so I'm going to reach out to you via email so that we can discuss this in more detail. Please reply directly to my email once you receive it so that we can start looking into this. Thanks! - Rae, Shopify Support

1 / 5 Share
July 27, 2019

The most pathetic app by Shopify! I used the earlier app and it worked like a charm, the new google shopping app is pathetic! PLesae someone take charge and rectify it. The products are synched with merchant centre, but the app doesn't update it. GTIN and images are perfect, but google cant find it, don't know how to Contact. Please someone with knowledge can get in touch to help?

Store Using app Total reviews Average rating
Developer Reply

Thank you for sharing this feedback. I'm sorry to hear about the issues you've experienced with using the Google Shopping app and syncing your products. I would really like to speak with you about this to help troubleshoot this situation from our end, so I'm going to reach out to you via email. Please keep an eye on your inbox for this email and reply directly to me there so that I can assist further. Looking forward to hearing back from you! - Rae, Shopify Support

1 / 5 Share
July 25, 2019

Complete headache and not even remotely intuitive. Wanted to like it because I use Google Adwords. Frustrating.

Store Using app Total reviews Average rating
Developer Reply

Hi, there! Thanks for sharing your feedback about the Google Shopping app. I'm sorry to hear that you found the experience frustrating. I'd love to work together with you to help get the app set up for your business, so I've reached out to you by email and hope to connect soon. -Emma, Shopify Support

1 / 5 Share
Nov. 14, 2019

This is final rating: 1 star My campaign is now paused. Will probably un-install after I finish this review. I am also probably too small for Google Shopping. App is a pain to set up and get running and way, too expensive for the very few sales it provided. Google also provides me no control over how my budget is spent; I tried to cut the budget into a sustainable amount by advertising only a few items which did not produce sales AND gave me another 30 day lag to re-acquire my products . I have been advertising on my Amazon Channel during the same period for comparison. In the past 30 days I sold 0 apron units on Shopify using Google Shopping; 7 apron units on Amazon advertising there. Google Shopping is not for me. Hope this saga helps you in some small way. Rest of review runs from start to the end except for this final review here at the top. Installation in progress; 3 stars because I don't have an app opinion yet. There are some technical issues being sorted out by gurus and technical team. Support team is responsive, helpful and interested in finding solutions so they get 5 stars. Thanks to Jam, Paulo, Megan, Nicole for all your help. We will see what happens next. Update: Today 7-20-19 I started Google Shopping on my Etsy shop and tonight my products are getting impressions. If Etsy can do it, so can you Shopify. What are they doing differently than you? I know you can figure it out! 7-22-19 Aoh'an from the technical group sent email today with instructions and a bit of code to add to my theme to fix the problem. The problem has been identified and a solution offered. Well done. Thank you, Aoh'an. I will check with Mile High to ask for help. Let's see what happens next. 7-22-19 pm Mile High is engaged and collecting information; re-check of products available for google shopping has changed from 'not-approved' to 'pending' 7-23-19 in my launch group for google some products now approved, some pending, none rejected. Now we're talkin'. 7-23-19 It is the considered opinion of the technical staff and theme developer that no intervention is required on my Showtime theme and that the warnings were of no consequence. The approved products are showing up now on google searches. So I am going to call it a day on installation. Revue is now at 3 stars for the app; 5 stars for Shopify gurus and technical, Mile High theme developer. We will see how she runs. Thank you everyone, job well done. 7-25-19 All products in test group are now approved and show up on a targeted search; now we can evaluate the function of the app. Impressions are delivering based on the report. Thanks to all those who helped get this thing going. Let's see what happens. 7-26-19 App seems to be running. 625 Impressions, 1 site visit, $1.54 in charges. A click seems to take the customer to a staging area where a second click is required to take them to the product web page. My understanding was that a paid-for click took a customer to my product web page. Inquiry sent to the gurus for clarification. 7-30-2019 Gurus have confirmed that indeed, Google Shopping has me paying for clicks that go nowhere. This information was not in the app information so my expectations were in no way managed on this. It is too soon to say if the now very expensive cost of a click is worth it. Update: Ira sent new docs that show the information on charges-new for clicks-that-go-nowhere to be on the google shopping copy. I recommend that Shopify clarify this in their app copy as well. I have been assured that there is no additional charge for the click that actually DOES go to the website product page. I am surprised that all the bad reviews I read here did not mention all of this. I plan to let this run until the end of August to see if the expense is worth it. Right now I am being charged $2.36/website visit, have had 2695 impressions, 12 visits and 1 sale. Analytics do NOT report the number of clicks for which I am paying, only visits. Start was 7-13-19, 17 days, but the app was not running until around 7-23-19 so really more like 7 days. See you on the flip side. 9-4-19 We are currently at 4 stars for the app and product. We are getting traffic and sales, but it is a very expensive product for us smalls. Getting it up and running was not very funny, so be ready for a process. We are keeping it going, but reducing to just advertising our best seller for the next phase of testing. Support still stands at 5 stars. 9-19-2019 Down graded to 3 stars on the app. During testing phase, still ongoing, I learned that once Google has acquired products and gone through a 30-day optimization process....leave the products acquired unless you want to do it all again. Removing products, to promote fewer products with a smaller budget, means the acquiring process and optimization process starts over when you put the products back into the system. And Google does spend all the budget you give them. There is very little control for vendors in Google Shopping. Amazon Sponsored Products is easier and more flexible. Testing still ongoing to see if a cost effective budget can be accomplished. Sigh.

Store Using app Total reviews Average rating
Handes of a Woman 4 months 7 3.6
4 / 5 Share
July 19, 2019

So far so good, the app does what it's supposed to do although it required understanding a bit of detail from Google's [policy] side of things and then set up each product individually with various properties (not automatic in my experience). Wonder if the app will also work with ~ Actions?

Store Using app Total reviews Average rating
Bella Bohemian 8 months 2 2.5
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