Google & YouTube

does not even connect to google account. Not able to find the old google app that worked so well!!!

Was advised in the email from Shopify to upgrade to this channel as the Google Shopping channel will be closed on October 21. First you have to delete your old Google Shopping App - no chance of getting that back. Tried to install the new Google Shopping Channel, doesn't work, has given me a message "Updating your Merchant Center account..." for the past 24 hours. Shopify support unhelpful - told me to delete and re-install. Did not work. Now I have no Google Shopping feed for my google shopping ads, leading to a drop in sales. What a disaster! Thanks Shopify!

Was sent an email that the old shopping app is to be stopped 31st October so pretty much forced to go onto this. Spent ages trying to set this up only to discover no multi client account support, absolutely ridiculous...shopify you expect me to create a new email/account for each of my stores?! You must understand there are people out there managing hundreds of client accounts for shopify. Also want to add how stupid it is of shopify to force people to switch to such an inferior app that clearly hasn't been tested or shopify staff haven't been trained properly to support it just before Christmas. It doesn't take many brain cells to realise that for retail stores Christmas is probably at least 80% of annual sales (myself included) then to start from scratch with a new feed (if it even works by then) will take a while to kick-in properly on google shopping. Surely someone might have thought after Christmas would have been a much better idea????!!!! NOPE...

This app is SO Bad. I regret greatly that i removed the old version of Google Shopping. Shopify is no help either. You can't search for products in Google Shopping app and you can't search for categories. :/

Google product category doesnt get inserted into generated feeds. Not via Google Shopping app, not via custom generated XML and not via Kit Product feed for Facebook. Tried: {{ GoogleProductCategory | replace: '&', '&' }} {{ product.metafields.google.google_product_type | escape }}

Can't use the app because my store does not "Use a supported currency", i'm currently using COP (Colombian Peso)

all my products are in Pending and Not Approved, i had change the product info as the app told me, but still NOT APPROVED, i don't know why.

The old app was much better. No search option. No Custom labels via bulk csv

No Canadian support from a Canadian company. I heard a new app is in the works. Can't come fast enough. This is a simple data feed after all.

Not working. Need support for different currency!

Don't use this app. It will submit the highest shipping cost (instead of the lowest) to Google. Your product will cost $25 and it will tell Google the shipping will be $75. Nobody will buy your product when they see you charge $75 for shipping. Shopify really needs to get its act together on this one!

Products do not sync and I'm unable to see any error messaging or retrigger and upload

used to work great for Australian stores (and still does) except they won't let more Australian stores sign up if they're not in USD

Shopify stopped using the data from the Google Shopping columns for importing/exporting yet still allows exports, imports and updates of the same data without letting you know that Shopify ignores it for your merchant feed. Wasted days of updating product data before finding out that you have to add/edit everything separately in the Google Shopping channel. As a result - even with the Google Shopping Channel bulk editor -- it becomes a clunky and inefficient process to input data. If you have a lot of products, and want to sell on Google Shopping, be prepared to be very disappointed. Support was of no help and sheepishly declined to have a manager call me after I asked several times for a phone call. He will "speak" to me over email. Straight up negligent development as you can probably tell by the barrage of 1 star reviews in the timeline. Shopify does a great job providing a dull tool every business needs to fail. Marketing in Google Shopping is a necessity. What a disaster.

App is useless. There is no way to bulk edit the google shopping fields. When you export products, the google shopping info is not included and when you import the csv, the google shopping data does not upload. I notified Shopify of this back in April and still no resolution. When you have 1000's of products, manually adding the google shopping data would take weeks. Shopify needs to remove this app until they have it fixed.

This app says that my products are approved for Google Shopping but when I opened my Google Merchant Account, it has been disapproved. They do not show the same data. I've gone back and forth trying to fix things and this Shopify app keeps saying it's approved and the merchant account keeps saying its not. It is a scary app to use because it makes you think that your products are all okay and showing in Google Shopping but it's not - it looks like a cover-up for a bad job with creating the app.

Even if your store runs in USD do not waste your time with this app it is a complete mess. We were running successful Google Shopping campaigns with the old Google Shopping app but were forced to upgrade to this new one. Almost all our valid UPC numbers were being reported as not valid gtin numbers after the switch. Shopify support said they must not be valid, but some were working while others not but all UPC numbers were purchased in the same batch. We provided proof of the actual UPC scans to show they were entered correctly but Shopify still says the problem is on our end. Going to switch to a different feed app and see what happens then, will update this review with the results. June 9th update: We installed the Google Shopping feed app from Adwords Robot and everything is working great again. Nothing changed on our end so our UPC numbers were not invalid as reported by the Shopify Google Shopping app. Really disappointed with Shopify support in regards to this app, they are usually great but in this case they either couldn't or wouldn't address the real problem and forced us to find a different solution. Maybe this app works correctly when you're starting a new store but it definitely did not work for us.

USD only, useless, why even bother releasing it?

Negative 5 stars. This failed app is causing us thousands in loss sales. Did not want to update due to the reviews, but Shopify forces the upgrade. A month later fail to publish products stating invalid GTIN. They were valid before the update. Several reinstall and several re-syncs and still fail. Makes no sense why the older app is not an option when they are implemented differently.

Go with this and skip the Google..... this one works (Google Shopping Feed by Simprosys InfoMedia ) Worthless app by Google, rejects all uploads and finds errors. Not easy to integrate at all. Then when you set the mailing rate it then tells you to do it again and again. I removed this app twice and restarted the app twice. Same issues! Google this is the worst app ever, whoever came up with this app should be fired ASAP!