All reviews

Rating Breakdown

  • 5
    65% (331 ratings)
  • 4
    16% (83 ratings)
  • 3
    5% (24 ratings)
  • 2
    4% (19 ratings)
  • 1
    10% (50 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2023

I placed the exact same order with Gooten and another top POD service. The embroidered hat is taking a bit longer to get to me then the other company but so far everything has been very comparable. The one major difference was the cell phone case. With the other company I got a cheap, flimsy plastic case. With Gooten I received a case that will actually protect my phone! Overall my experience has been great and I can't think of a reason why someone would not want to use this service. A++

Using app

13 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 12, 2023

Their customer service has been great, as has the average fulfillment time. Integration is also pretty seamless. I took two starts off because there have been some quality issues with certain products lately.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Why do you want to select Shopify 1. Easy to use: Shopify is a user-friendly platform that requires no coding knowledge. Anyone can set up an online store within minutes. 2. Customizable: Shopify offers a variety of themes and templates that can be customized according to your brand's requirements. 3. Secure: Shopify is a secure platform that ensures the safety of customers' data and transactions. 4. Mobile-friendly: Shopify is optimized for mobile devices, which means that your customers can access your online store from anywhere. 5. Payment options: Shopify offers a range of payment options, including credit cards, PayPal, Apple Pay, and more. 6. Third-party integrations: Shopify integrates with many third-party apps and tools, making it easy to manage your store's operations. 7. Customer support: Shopify offers 24/7 customer support through email, chat, and phone. Overall, Shopify is a reliable and easy-to-use platform that helps businesses of all sizes to launch and grow their online stores.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

I recently had the pleasure of working with Print on Design, and I am absolutely thrilled with the exceptional results they delivered. From start to finish, the entire experience was seamless and professional, leaving me with a high-quality print product that exceeded my expectations. First and foremost, the team at Gooten showcased an impressive level of expertise and creativity. They listened attentively to my vision and requirements, providing valuable insights and suggestions that enhanced the final design. Their attention to detail and understanding of aesthetics truly set them apart.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kaktusware! Thank you for taking the time to leave us a review. We are so glad you are liking our service thus far and are excited to continue our partnership in the future.

4 / 5 Share

May 16, 2023

Good POD app. Products generally have good quality although we have encountered some quality issues and slow shipping times in the past.

Using app

21 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi NurseStrong, thank you for taking the time to leave us a review. We appreciate your honesty and are thrilled that you are happy with the products. We are definitely seeing longer shipping times right now and are working on being more transparent with our partners on this subject, as well as working on ways to better serve our partners in general. We look forward to continuing to work with you more!

5 / 5 Share

May 15, 2023

Excellent app! Just started with Gooten and so far I am extremely pleased. Looking forward to a long relationship!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We are glad to know that you're satisfied with our product and our service. Looking forward to working with you more!

4 / 5 Share

May 14, 2023

great selection and prices, especially for phone cases and I like that they have the bio cases, though I wish they had them in the black as well. The tee generator is a tad bit wonky to use. It should auto fit files to every size and it is hard to maneuver the file image on the product and i wish there were more tee selections. Great app overall and has all you need to run a print on demand shop.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your feedback, Everwolves! We are glad to know that you're satisfied with our product and our service. Our team is constantly striving to increase our catalog offering and will be sure to send them your recommendations. Looking forward to working with you more!

5 / 5 Share

May 9, 2023

Great range of products to add to my store. The app is easy to use and the user interface is not complicated like other print-on-demand apps. The shipping calculator is a plus. In the future, I hope they add more products in the apparel category like bomber jackets. So far I have no problems with the app.

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Creations and Print, thank you so much for your review. Our team is constantly adding new products to the catalog so be sure to check back in regularly and follow us on social media for catalog updates! We look forward to our continued partnership!

1 / 5 Share

May 6, 2023

it's impossible to log in I looked up and down the whole page and through each option to no avail. they do not care that we need to gain access after we set up the account

Using app

Over 4 years

Total reviews

5

Average rating

3.4

4 / 5 Share

May 1, 2023

Gooten has great quality products and awesome customer service if you can't find the answer that you need in their support center. I especially like how I can upload a variety of artwork for the same product with such simplicity. For example, sometimes, a white hoodie will need slightly different font colors from a black hoodie. Gooten made it so easy to upload the slightly different artwork. Iam a new customer but I am looking forward to working with them.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you so much for leaving us a review! We are so happy to hear you would recommend us! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this!

5 / 5 Share

April 24, 2023

Nice simplified selection of items. Clear information on website. Only wish they had a better mockup generator so I could use them more for my POD site

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, we're so glad to hear that you are enjoying your experience with Gooten so far! On the note of mockups, we are always looking for great new ways to make our service more user-friendly, and will pass this feedback along to the team for future site updates. Thanks so much for taking the time to leave us a review, and thank you for being a Gooten partner!

5 / 5 Share

April 24, 2023

Gooten has a clean interfaces, fast customer service, and a great catalog of both AOP and DTG options. I highly recommend it.

Store

Radia

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Radia, thank you for leaving a review. We look forward to continuing to work with you in the future!

5 / 5 Share

April 11, 2023

Since I added Gooten products to my Shopify store, veiwa increased. customization easy process and customers use their own designs. Orders are delivered on time. I love it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Crows Nest Photography and Design, thank you for taking the time to leave us a review! We are so glad to hear you have been enjoying our services and look forward to our continued partnership!

5 / 5 Share

April 9, 2023

I switched to Gooten after working with another POD company. What a difference! Gooten has great customer service agents. They went beyond what I was asking them, and included screenshots, links, videos and detailed instructions to help me get started and to address any problems I was having. They even followed up to see how I was doing with their instructions. The app is very easy to install, and integration is a snap. You can add variations with ease! While I am still new and figuring some things out, it is seamless and easy to navigate and get support when needed. I am so happy I made the switch from PM.

Using app

12 days

Total reviews

3

Average rating

3.0

Developer Reply

Thank you so much for leaving us a review, Deborah! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more.

2 / 5 Share

April 9, 2023

Of all the POD companies I have worked with and received samples from, Gooten is the most difficult to work with. The specs required are difficult to work with (making repeating patterns wasn't possible), making uploading images for a sample very trying. Then, once I finally got the files approved for printing, there was an issue with billing - which I was not notified about whatsoever. Consequently, I had an order sitting in "billing" for well over a week. Rather than a quick resolution, even that issue (a simple address update) had to wait in their system for another 12 hours before approval. At last the order shipped and the colors of the blanket were muted, the blanket thin, and it was shipped in a polymailer that arrived ripped. Perhaps other products might be better in quality, but after the initial order and the difficulties in getting it made, I am less motivated to try other products from Gooten.

Using app

14 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi WorthyofAgape, we're sorry to hear about your experience. Our goal is to provide the highest quality products and services. Please feel free to reach out to our customer support team, who might be able to assist you further ([email protected]). On the note of designing, we are always looking for great new ways to make our service more user-friendly, and will pass this feedback along to the team for future site updates. Thanks so much for taking the time to leave us a review.

5 / 5 Share

April 6, 2023

Since I added Gooten products to my Shopify store, orders have increased. Product customization is a simple process and customers use their own designs. Orders are delivered on time. I love it.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sublilab, Thank you for your review! We are glad to hear you have been enjoying Gooten thus far and are excited to continue working with you!

5 / 5 Share

April 3, 2023

I just started adding Gooten products to my Shopify store a few weeks ago. The process is fairly simple. The mock-ups looks great. I have already gotten sales. It’s great that I can add custom items to my shop without the huge cost of inventory, equipment & large minimums. So far, the quality of products have been great!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there and thank you so much for leaving us a review! We are so happy to hear you would recommend us! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this! We are happy to hear you are having a positive experience and enjoying the ease to access design on multiple products. We look forward to working with you more!

5 / 5 Share

March 27, 2023

I am fairly new to Print On Demand world. I opened up my first Print On Demand business this year and was looking for products that I was not finding on other platforms. I stumbled upon Gooten and saw they had the products I was looking for at really good prices! I signed up for an account and I have loved how easy their website is to use and how easy it is to upload my custom products to my online store! Definitely recommend them for all of your POD needs!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pink Barn Company! Thank you so much for your review and feedback!

5 / 5 Share

March 20, 2023

We are new to this whole thing, and it's been great to go to Gooten's website and find all the products we need, plus guides on how to setup a store and how to be successful. They have been a wonderful company to work with so far! Thank you!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We've enjoyed working with you too and look forward to our continued partnership!

5 / 5 Share

March 8, 2023

I've found Gooten easy to work with and I like the selection of products because it has more colors of the same atules I find elsewhere. So far, I've only placed an order for myself to check quality. I like what I've received so far and plan to add items to my store.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to know that you're satisfied with our product and our service. Looking forward to working with you more!