Gooten: Print on Demand for Shopify

Gooten: Print on Demand

Print on Demand Solutions for Visionary Brands
Rating
3.3
Feedback
149
Reviews
Chart
#818
Shopify

All reviews

4 / 5 Share
Jan. 31, 2022

Gooten is a great app with a strong integration with Shopify. It's simple to set up and configure and their fulfillment prices are reasonable. Shipping costs occasionally make it prohibitive to use them, especially for small card-based products, but for larger packages their bulk discounts are good.

Store Using app Total reviews Average rating
Count Your Smiles 21 days 1 4.0
2 / 5 Share
Jan. 14, 2022

I have been using Gooten for a year. The quality of the products is great, and it integrates well on whole. However they do NOT do well when it comes to addressing valid and fairly significant issues, such as needed original shipping information passed from their manufacturer to the original carrier, then on to USPS, so that I have what I need to file a claim with the carrier for losses when packages are lost. Gooten's response? "Not our problem - explain what to expect to your customer." When I mentioned that their system had no way to note a VAT paid by a UK customer via Etsy custom order, so that the customer wasn't billed for VAT twice, I was told they hadn't heard any complaints yet from their manufacturers, so there was no issue to address. I'm sure customers billed for VAT twice and anyone ordering via Etsy would disagree. The list goes on. Plus, CS is only available via email and can take days. Slowly but surely their refusal to address major problems and deficiencies in their system are outweighing the quality of their product.

Store Using app Total reviews Average rating
AK Organic Abstracts 12 months 1 2.0
5 / 5 Share
Jan. 11, 2022

Works well so far! Seems better prices than other stores too. Gives me a chance to make a decent profit off of merchandise sales.

Store Using app Total reviews Average rating
generationatomic About 1 year 1 5.0
5 / 5 Share
Nov. 2, 2021

Installation and interface is easy to use. Great product selection and customer support. Very happy so far.

Store Using app Total reviews Average rating
Dancespiration Designs 27 minutes 3 3.7
Developer Reply

Hi there! Thank you so much for leaving us a review! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more. Thank you for scaling with Gooten!

5 / 5 Share
Oct. 14, 2021

This app is very user-friendly. The customer service has been very helpful and walked me through each step and provided samples of every product we have requested.

Store Using app Total reviews Average rating
Death & Co Market 17 days 3 5.0
Developer Reply

Hi there! Thank you so much for leaving us a review. We love hearing that you are enjoying working with Gooten and that you love our customer support team as much as we do. Thank you for scaling with Gooten!

5 / 5 Share
June 16, 2021

They have been awesome to work with so far! We are very excited to grow our business with them as partners.

Store Using app Total reviews Average rating
Word on Fire 5 days 12 4.7
Developer Reply

Thank you for the review! We love to hear that our team is pleasant to work with and assists your excellence in your shop. Thank you for scaling with Gooten!

5 / 5 Share
May 10, 2021

Gooten is great and an easy app to use. They have the best mockups, looks just like the real thing, that has been my strongest selling point. I also bought some other the products online and they are amazing, no complaints only customer and business satisfaction

Store Using app Total reviews Average rating
Dan Joyce art 22 days 1 5.0
Developer Reply

Thank you for the review, Dan! We are so happy to hear about your experience growing your business by working with us. Thank you for scaling with Gooten!

4 / 5 Share
May 5, 2021

Loving Gotten thus far! There customer and client support team is super fast and responsive. Really have to give it to them for their flexibility and support as well as the quality of their products.

Store Using app Total reviews Average rating
Fanjoy 2 minutes 7 4.9
Developer Reply

Hi there! Thank you for taking the time to leave us a review. We appreciate all the feedback we can. We are thrilled to hear that our customer support team assisted you quickly and efficiently. We are looking forward to working with you more!

5 / 5 Share
April 29, 2021

I like the variety of POD products they are fun choices. I am always surprised there is something new to customize and it is totally hassle-free! Ideally, I hope to come up with great DESIGN IDEAS for them all!

Store Using app Total reviews Average rating
Life Guidance Boutique 4 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! We are so glad you are happy with your products. We work so hard to make sure our partners have a positive experience with us. Thank you for deciding to Grow with Gooten! We appreciate you!

5 / 5 Share
April 20, 2021

Super easy and fast to design products and upload to my website. Prices seem competitive and the reviews are very good for quality. I'll happy it's available to try.

Store Using app Total reviews Average rating
Allie for the Soul 21 days 1 5.0
Developer Reply

Thank you so much for leaving us a review! We are thrilled to hear of your positive experience with us and look forward to hearing more of them! Thank you for going with Gooten

4 / 5 Share
April 9, 2021

I'm trying out Gooten. I've been using Printful, but they don't have everything that I need. I was attracted to the puzzles. I received my sample and was impressed by the quality of the puzzle. Glossy and thick pieces pack into a white box with a clear cover. I would suggest better mockups. Thanks!

Store Using app Total reviews Average rating
Julene Ewert — 1 4.0
Developer Reply

Hey Julene. Thank you so much for leaving us a review! We are thrilled to hear you are enjoying working with us. Note taken for our mock ups. Thank you for your feedback!

3 / 5 Share
March 29, 2021

I ordered two pet bandanas, both of which were two different sizes and neither of which were the size listed on the website. I reached out to support, and they were apologetic and offered to send replacements (the only reason I'm not giving a 1-star review). However, I won't be using Gooten products in my shopify store now because I can't trust consistency in their products for my customers.

Store Using app Total reviews Average rating
KittyCatGO 7 minutes 2 4.0
Developer Reply

Hey there! We are very sorry to hear about your experience. We understand your concern regarding our product support, it helps us a lot to hear about these types of issues and experiences so we know how to help you and how to better ourselves for the future. Thank you for your patience as we work this out.

5 / 5 Share
March 19, 2021

I used this app to create garden flags for my site. The integration and set up was extremely easy. The actual product is great. Printing looks awesome. Zero complaints and I’ve already recommended to friends.

Store Using app Total reviews Average rating
Fun Garden Flag 7 days 2 5.0
Developer Reply

Hi there and thank you for leaving us a review! We so appreciate you. We are thrilled to hear you've had a positive experience with us and we thank you for recommending us to friends! We are happy you chose to scale with Gooten!

5 / 5 Share
March 4, 2021

So far so good with Gooten. We've seen great turn around times with orders that are true to what they say in there FAQ pages. I do wish they had an option to add marketing inserts into packaging as well as blind shipping. I did notice our products now don't have our name on the return address so I'm eating the cost and having them ship to me first to package more nicely and with our packaging. Another piece of feedback is to create a better rewards program such as Printful has. Spend X amount in a month get better discounts on products. Their VIP program doesn't offer any sort of discounts, just better response times for customer support essentially. Overall, I am happy so far!

Store Using app Total reviews Average rating
Bibles and Coffee About 2 months 13 4.7
Developer Reply

Hey there, thank you for your review! We are thrilled to hear your positive experience with us. We also very much appreciate your feedback and will be reporting back to our support team! Thank you for scaling with Gooten!

5 / 5 Share
Feb. 23, 2021

We are just starting out with our store and have researched a lot of POD apps. We love Gooten, all its options and how easy it is to use! So far so good!

Store Using app Total reviews Average rating
BABY ART MART 1 day 2 5.0
Developer Reply

Hi there and thank you so much for leaving us a review! We appreciate your feedback. We are thrilled Gooten is easy to use and assists your shop. We look forward to hearing more of your experience!

5 / 5 Share
Feb. 22, 2021

This app is really helpful to build up your e-commerce shop and easy to understand. Thanks for the support

Store Using app Total reviews Average rating
ea-onlineshop 15 days 8 5.0
Developer Reply

Hi there! Thank you for your review. We love to hear that Gooten assists in the success of your shop, that is what we very much strive for. We look forward to working with you more!

5 / 5 Share
Feb. 15, 2021

Good products, fast turnaround time for canvas , good communication and best support out of all the platform that i have used. Recommended

Store Using app Total reviews Average rating
Noble Pawtrait About 1 year 2 5.0
Developer Reply

Hi there and thank you for leaving us a review! We are thrilled you have had a positive experience with us as we always strive for that with our partners! We are so happy to have you on board and look forward to working with you more!

4 / 5 Share
Feb. 5, 2021

They made everything super easy! Pricing is very good! I hope the company continues to work on getting more products and also work on getting shipping costs lower because that is my only pain point here. Great work Gooten Team.

Store Using app Total reviews Average rating
Wag Brand 12 days 1 4.0
Developer Reply

Hi there! Thank you for leaving us a review. We are thrilled to hear you are enjoying your experience with us and thank you so much for the feedback! We always appreciate learning the ways we can improve. We look forward to working with you more.

5 / 5 Share
Feb. 5, 2021

Used all of the other apps/services....hands down the best in the business. Gooten helps us sell on demand globally without the hassle.

Store Using app Total reviews Average rating
Jeremy Camp Official Shop Over 1 year 1 5.0
Developer Reply

Hey there! Thank you so much for leaving us a review. We are so happy that your experience has been so positive! We are thrilled to hear you think so highly of us. We look forward to working with you more!

5 / 5 Share
Jan. 9, 2021

Gooten is easy to design with and has a great product selection. It connected easily with my Shopify store and has reasonable pricing! I recommend!

Store Using app Total reviews Average rating
Charmain Schuh Creations 14 days 1 5.0
Developer Reply

Hi there! Thank you for writing a review. We are happy to hear that the integration with Shopify has ran as smooth! Thank you for being a Gooten partner.

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