Gooten: Print on Demand
Gooten is a print-on-demand solution built for businesses
Rating
4.4
feedback
507
chart
#789
All reviews
Rating Breakdown
Nov. 16, 2022
Gooten is great! I love the shipping / production times and the products are much better quality than expected. Only thing I wish was better was the mock up image generation. Some of them did not look as great as I would expect.
Oct. 18, 2022
In my search for a good POD, Gooten satisfies most of my requirements. Pros include good mockups, well-priced products, easy and no lag UI and good quality products. The main con for me is the lack of custom packaging (only custom packing slips are available). Overall, enjoy the experience using Gooten as a POD.
Sept. 20, 2022
So far I really like this app. It's very easy to use. So far I have only played around with the system to get an idea of how to use it, but I will soon be creating designs and ordering samples. I can't wait to see how they turn out!
Hi! Thanks so much for leaving us a review! We are thrilled to hear you have enjoyed your experience with Gooten so far. We're excited for you to create new designs and order some samples!
Sept. 9, 2022
Love that this app integrates with Shopify and Etsy!! Also they have TONS of great products to customize. Looking forward to working with them!
We appreciate your feedback! We are glad to know that you're satisfied with using Gooten so far and look forward to working with you more!
Sept. 2, 2022
Great selection of products and tees with good competitive prices. Easy to use interface and a robust production network including internationally. The one issue for me personally is not having an easy way to moving and manipulating the art around the print area on the shirts and not having a second mock up where the shirt is shown on a model. There is also no png option for the mock up so the background is transparent.
Hi, we're so glad to hear that you are enjoying your experience with Gooten so far! We love offering a wide variety of products for our partners at affordable rates and are always adding fun new additions to the catalog. On the note of designing and mockups, we are always looking for great new ways to make our service more user friendly, and will pass this feedback along to the team for future platform updates. Thanks so much for taking the time to leave us a review, and thank you for being a Gooten partner!
Aug. 22, 2022
they offer a good variety of products and their support answered my request very quickly. I also really like the shipping cost calculator! personally, I would love to see fabric and wallpaper in their product catalog! with that it'd be a perfect 5 star review from me!
Hi there and thank you so much for leaving us a review! We are so happy to hear you enjoy our product catalog and shipping calculator! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this, and we'll be sure to pass your product feedback along to our team! We look forward to working with you more, and thank you for being a Gooten partner.
Aug. 19, 2022
This app features products to sell that I have not found through other companies. It's easy to use and I'm really enjoying the process so far!
Hi! Thanks so much for leaving us a review! We are thrilled to hear you have enjoyed your experience with us, and look forward to continue working with you.
Aug. 2, 2022
This app has great Print on Demand items. I am in love with the different and unique items they have in store compared to other Print on Demand stores. I 100% recommend this app for your business.
July 25, 2022
great products and amazing customer service. Unfortunatly I was not able to use them because my focus is on metal prints and they are not yet available vis shopify.
Hi there and thank you so much for leaving us a review! We are so happy to hear you enjoy our product and customer service! We always value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this.
July 25, 2022
Gooten customer service is wonderful. They are very quick to reply to emails and sends through detailed images along with their answers. The platform itself is very easy to use and exactly what I was looking for. I am very excited to recieve my first tea towel sample to begin selling these all the time on demand!
Thank you so much for leaving us a review! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more.
July 16, 2022
Haven't had any problems, but I do wish we can contact them through phone when immediate concerns needs assistance.
Hi there and thank you for the review. We appreciate your feedback! We are thrilled to hear you are enjoying Gooten so far. We hear your concerns about our customer support. We do have an SLA of 72 business hours and feel confident in our team and their ability to assist our partners with their needs as best they can in that time frame. If you ever have another concern please submit another ticket and they will address all concerns once they connect with you! We appreciate your patience. Thank you for working with Gooten!
June 29, 2022
This app was used to integrate print products into my store. Fulfillment is good and the software is good too. There are numerous great options on Shopify however for my new store I am going to go with Gooten and as their quality was ideal
Hi there! Thanks for taking the time to leave us a review. We are excited to hear that you are enjoying Gooten so far, and are even more thrilled that you have chosen us as your on-demand provider. We look forward to continue working with you!
June 27, 2022
Have not have any problems with orders or products. Could use more options but great shirts. Pricing is good
June 21, 2022
I like the interface. Easy to navigate and know what is where. I like the variety of stuff I could customize for my brand.
June 18, 2022
so easy to use & great quality products. love how it works along with my shop and i don’t really have to do anything!!
June 17, 2022
Gooten is a great way to get your startup on demand printing business going. It's very user friendly and easy to use. You'll have no trouble learning how to use Gooten.
June 16, 2022
I like the variety of products that it offers. Their quality is up there with the best of them, as well. Highly recommended!
June 12, 2022
Easy to work with and there are many special products that can't be found anywhere else. The price is fare too.
May 30, 2022
I’ve been using this app for more than a year I spent a lot of time setting up all the products and images on my website. I’ve had an ongoing problem with them claiming they’ve sent orders out and when you check the tracking number they’ve never been shipped when you ask UPS they’ve never seen the packages! This is not a one time occurrence but has happened several times now it’s unacceptable . Rather than acknowledged the problem and fix it they continue to make up stories that the packages are lost in transit . They have hurt my reputation with several of my longtime good customers. They will continue to claim they mailed the packages anyway. And when you’re trying to get the reprint sent out it takes three days or more for them to respond often times through email because there’s no phone support Are used to have a manager I could reach out to you now they’re telling me I have to spend $25,000 in Prints every quarter to have access to a manager! In the tbeginning I was satisfied with this service but now it’s turned into a giant headache for me and my customers
May 18, 2022
I was looking to sell some of their phone cases. I was surprised at the high cost of their Phone case wallet but ordered a sample. VERY CHEAP AND POORLY MADE. Since I paid less for another one at RETAIL cost I expected this one to be very nice since it was more at WHOLESALE cost but it was awful. There customer service is very slow too!