Gooten: Print on Demand
Gooten is a print-on-demand solution built for businesses
Rating
4.4
feedback
507
chart
#789
All reviews
Rating Breakdown
May 16, 2022
App was easy to integrate into my shop. Many products to choose from and simple process for customizing and adding them to our shop. Print quality so far is excellent and order fulfillment was fast.
May 16, 2022
gooten is greats; I love their metal Prints. Easy intuitive interface, well-priced. Highly recommend!
April 18, 2022
I chose to connect the Gooten app to my Shopify store because they had products that were key to my plan but that I couldn't find elsewhere. The app for creating products and sharing them to your Shopify (or elsewhere) is fairly straightforward and I can see that it has more options I haven't even looked into yet. Installation and set up were seamless and intuitive. I do like that you can bulk upload a lot of art work at once. It would be super fabulous if you could apply that artwork to a product as a bunch of variations all at once. As it is, you have to go through a many-click process one by one, as far as I can tell. I know Gooten has been around a long time, and I feel like they have capabilities I can grow into, which is nice.
April 13, 2022
Love what they have to offer and it's easy to connect to my shopify store and easy to use. They have a nice variety of items to customize
March 21, 2022
Gooten has some awesome product choices that are perfect to use for a new spring/summer launch on my store. Gooten has always been easy, customer-centered and friendly. No complaints here! Thanks Gooten!
March 8, 2022
We used this app to help us with some print-on-demand art. Whenever we've used it, it's been quick, helpful, and customer service friendly. We had an issue with a customer's order, and I reached out to get assistance. Within 24 hours, I got a response and my issue fixed.
Feb. 24, 2022
I've been very satisfied with Gooten. They are hands on and they care about their clients. Integration between them and Shopify is smooth and extremely easy to do.
Feb. 24, 2022
Great POD partner, way more helpful and hands on than others in the space. I have it integrated into two separate stores. Amazing variety of products above and beyond other providers. Overall the Shopify integration works perfectly, as well.
Jan. 31, 2022
Gooten is a great app with a strong integration with Shopify. It's simple to set up and configure and their fulfillment prices are reasonable. Shipping costs occasionally make it prohibitive to use them, especially for small card-based products, but for larger packages their bulk discounts are good.
Jan. 14, 2022
I have been using Gooten for a year. The quality of the products is great, and it integrates well on whole. However they do NOT do well when it comes to addressing valid and fairly significant issues, such as needed original shipping information passed from their manufacturer to the original carrier, then on to USPS, so that I have what I need to file a claim with the carrier for losses when packages are lost. Gooten's response? "Not our problem - explain what to expect to your customer." When I mentioned that their system had no way to note a VAT paid by a UK customer via Etsy custom order, so that the customer wasn't billed for VAT twice, I was told they hadn't heard any complaints yet from their manufacturers, so there was no issue to address. I'm sure customers billed for VAT twice and anyone ordering via Etsy would disagree. The list goes on. Plus, CS is only available via email and can take days. Slowly but surely their refusal to address major problems and deficiencies in their system are outweighing the quality of their product.
Jan. 11, 2022
Works well so far! Seems better prices than other stores too. Gives me a chance to make a decent profit off of merchandise sales.
Nov. 29, 2021
I have had a great experience with Gooten so far. My Partnerships manager is very helpful and supportive and makes the process much easier for a solopreneur like myself. Would recommend.
Thank you so much for leaving us a review! We love to see that you are enjoying working with us and that you appreciate our support team as much as we do. We look forward to working with you more!
Nov. 11, 2021
There's hardly any customer service. They are not like the other POD services I used in the past. If you need help you probably won't get any. I am about to cancel my orders and move to another POD in the middle of it.
We are sorry to hear about your experience in working with us - We understand your concern and are always looking for ways to improve, could you please email us at [email protected]? We would like to figure out how to support you better. Thank you.
Nov. 4, 2021
Integration of this app was a breeze. They are fast and easy to use! Obsessed is an understatement. They are my go-to-app from now on.
We're so glad to hear that you are enjoying your experience with Gooten so far and that our app is easy to use! Thank you for taking the time to leave us a review. We are looking forward to working with you more!
Nov. 2, 2021
Installation and interface is easy to use. Great product selection and customer support. Very happy so far.
Hi there! Thank you so much for leaving us a review! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more. Thank you for scaling with Gooten!
Oct. 28, 2021
The app installation was straightforward once I read the instructions. They have a wide range of products, including some that I haven't seen on other print-on-demand apps. I would like them to add ways my customers can automatically add personalization to the order, but so far, Great app.
Hi there! Thanks so much for leaving us a review! We appreciate your feedback and we are thrilled to hear you have enjoyed your experience with us. We love offering a wide variety of products for our partners and are always adding fun new additions to the catalog. Thank you for scaling with Gooten!
Oct. 14, 2021
This app is very user-friendly. The customer service has been very helpful and walked me through each step and provided samples of every product we have requested.
Hi there! Thank you so much for leaving us a review. We love hearing that you are enjoying working with Gooten and that you love our customer support team as much as we do. Thank you for scaling with Gooten!
Sept. 13, 2021
2 Orders, 1 customer. 8/7 order date. 8/11 product shipped. Today is 9/13 and customer has not received the item. Gooten's 'manufacturer' has not received the item back (return to sender) - and they won't ship out a replacement until they get it back. Normally I would agree with this, but not in this circumstance. Order #2 - Customer decides to order again and send to different address. Order was placed 8/25. Today is 9/13 and the order has not started fulfillment yet. --- I will update this with Gooten's resolution as I'm still waiting to hear one. Not likely going to be good and I'm ready to halt all business relations with them.
Hi there, we deeply apologize for your less than satisfactory experience. We hear your concerns, and will pass all feedback along to our team. Please reach out to us with more info if you would like, so we can connect you with a team member to assist in correcting your experience. Thank you.
Sept. 2, 2021
This app was super easy to install and I love the variety of products it provides! The wine tumblers are my favorite item to sell from this app. I do wish that I was able to use more than one image on the product (for layering on a design) but other than that, the app is amazing and simple to use/navigate through!
Hey there! Thank you so much for leaving us a review. We appreciate having you as a partner! Thank you for scaling with Gooten!
Aug. 4, 2021
Gooten is one of the best POD solutions on the market. Very large selection of products and several variants to each product.
Hey there! Thank you for the review! We love hearing that you're satisfied with our products and service. We hope to work with you again in the future! Thank you for scaling with Gooten!