All reviews

Rating Breakdown

  • 5
    65% (337 ratings)
  • 4
    16% (84 ratings)
  • 3
    5% (24 ratings)
  • 2
    4% (19 ratings)
  • 1
    10% (51 ratings)
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4 / 5 Share

June 27, 2022

Have not have any problems with orders or products. Could use more options but great shirts. Pricing is good

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 21, 2022

I like the interface. Easy to navigate and know what is where. I like the variety of stuff I could customize for my brand.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 18, 2022

so easy to use & great quality products. love how it works along with my shop and i don’t really have to do anything!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2022

Gooten is a great way to get your startup on demand printing business going. It's very user friendly and easy to use. You'll have no trouble learning how to use Gooten.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2022

I like the variety of products that it offers. Their quality is up there with the best of them, as well. Highly recommended!

Using app

16 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 12, 2022

Easy to work with and there are many special products that can't be found anywhere else. The price is fare too.

Using app

6 months

Total reviews

1

Average rating

4.0

1 / 5 Share

May 30, 2022

I’ve been using this app for more than a year I spent a lot of time setting up all the products and images on my website. I’ve had an ongoing problem with them claiming they’ve sent orders out and when you check the tracking number they’ve never been shipped when you ask UPS they’ve never seen the packages! This is not a one time occurrence but has happened several times now it’s unacceptable . Rather than acknowledged the problem and fix it they continue to make up stories that the packages are lost in transit . They have hurt my reputation with several of my longtime good customers. They will continue to claim they mailed the packages anyway. And when you’re trying to get the reprint sent out it takes three days or more for them to respond often times through email because there’s no phone support Are used to have a manager I could reach out to you now they’re telling me I have to spend $25,000 in Prints every quarter to have access to a manager! In the tbeginning I was satisfied with this service but now it’s turned into a giant headache for me and my customers

Using app

Over 1 year

Total reviews

3

Average rating

2.3

1 / 5 Share

May 18, 2022

I was looking to sell some of their phone cases. I was surprised at the high cost of their Phone case wallet but ordered a sample. VERY CHEAP AND POORLY MADE. Since I paid less for another one at RETAIL cost I expected this one to be very nice since it was more at WHOLESALE cost but it was awful. There customer service is very slow too!

Using app

13 days

Total reviews

1

Average rating

1.0

5 / 5 Share

May 16, 2022

App was easy to integrate into my shop. Many products to choose from and simple process for customizing and adding them to our shop. Print quality so far is excellent and order fulfillment was fast.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

gooten is greats; I love their metal Prints. Easy intuitive interface, well-priced. Highly recommend!

Using app

14 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 18, 2022

I chose to connect the Gooten app to my Shopify store because they had products that were key to my plan but that I couldn't find elsewhere. The app for creating products and sharing them to your Shopify (or elsewhere) is fairly straightforward and I can see that it has more options I haven't even looked into yet. Installation and set up were seamless and intuitive. I do like that you can bulk upload a lot of art work at once. It would be super fabulous if you could apply that artwork to a product as a bunch of variations all at once. As it is, you have to go through a many-click process one by one, as far as I can tell. I know Gooten has been around a long time, and I feel like they have capabilities I can grow into, which is nice.

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 13, 2022

Love what they have to offer and it's easy to connect to my shopify store and easy to use. They have a nice variety of items to customize

Using app

2 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

Gooten has some awesome product choices that are perfect to use for a new spring/summer launch on my store. Gooten has always been easy, customer-centered and friendly. No complaints here! Thanks Gooten!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

We used this app to help us with some print-on-demand art. Whenever we've used it, it's been quick, helpful, and customer service friendly. We had an issue with a customer's order, and I reached out to get assistance. Within 24 hours, I got a response and my issue fixed.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

I've been very satisfied with Gooten. They are hands on and they care about their clients. Integration between them and Shopify is smooth and extremely easy to do.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Great POD partner, way more helpful and hands on than others in the space. I have it integrated into two separate stores. Amazing variety of products above and beyond other providers. Overall the Shopify integration works perfectly, as well.

Using app

2 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 31, 2022

Gooten is a great app with a strong integration with Shopify. It's simple to set up and configure and their fulfillment prices are reasonable. Shipping costs occasionally make it prohibitive to use them, especially for small card-based products, but for larger packages their bulk discounts are good.

Using app

21 days

Total reviews

1

Average rating

4.0

2 / 5 Share

Jan. 14, 2022

I have been using Gooten for a year. The quality of the products is great, and it integrates well on whole. However they do NOT do well when it comes to addressing valid and fairly significant issues, such as needed original shipping information passed from their manufacturer to the original carrier, then on to USPS, so that I have what I need to file a claim with the carrier for losses when packages are lost. Gooten's response? "Not our problem - explain what to expect to your customer." When I mentioned that their system had no way to note a VAT paid by a UK customer via Etsy custom order, so that the customer wasn't billed for VAT twice, I was told they hadn't heard any complaints yet from their manufacturers, so there was no issue to address. I'm sure customers billed for VAT twice and anyone ordering via Etsy would disagree. The list goes on. Plus, CS is only available via email and can take days. Slowly but surely their refusal to address major problems and deficiencies in their system are outweighing the quality of their product.

Using app

12 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 11, 2022

Works well so far! Seems better prices than other stores too. Gives me a chance to make a decent profit off of merchandise sales.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

I have had a great experience with Gooten so far. My Partnerships manager is very helpful and supportive and makes the process much easier for a solopreneur like myself. Would recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! We love to see that you are enjoying working with us and that you appreciate our support team as much as we do. We look forward to working with you more!