All reviews

Rating Breakdown

  • 5
    95% (2,054 ratings)
  • 4
    2% (53 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (13 ratings)
  • 1
    2% (37 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2025

I had an amazing experience with Joomart from Growave! He helped me install the remaining widgets of the app and took the time to make sure everything was perfectly set up. His professionalism and attention to detail were outstanding. Highly recommended for anyone looking for top-notch support!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, the team at LuffyToys! It is very valuable for us that you were completely satisfied with our app and put such a high mark on our work. 🥰✨ We will continue to provide you with the best tools for increasing sales and effective customer support! Happy Growaving! 🤗 Joomart, Customer Support Team

5 / 5 Share

March 24, 2025

The Growave team is responsive in a timely manner And always has a very positive attitude. I like working with them.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Sacred Elements team, Thank you so much for your kind words and valuable feedback. We’re truly pleased to hear that our team’s approach and positive attitude have had a meaningful impact on your experience with Growave. We always strive to provide the best possible support and ensure that our collaboration is as smooth and enjoyable as possible.🙏 Please don’t hesitate to reach out if there’s ever anything we can assist with — we’re always here and happy to help.❤️ Thank you once again for your trust and partnership. 🌟 Warmest regards, Syrgak Customer Support Team

5 / 5 Share

March 20, 2025

Thank you to the entire Growave team for your attentiveness and quick response in resolving all the issues I encountered. This is one of the best support services I have experienced on Shopify.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Dear team at Frilivin, Thank you for your wonderful review! We are delighted to hear that our team’s responsiveness and dedication have made a positive impact on your experience with Growave. Providing excellent support is a top priority for us, and your kind words reaffirm our commitment to assisting our merchants in the best way possible. We truly appreciate your trust in Growave and look forward to continuing to support your business. Please don’t hesitate to reach out if you ever need any further assistance. Best regards, Growave Support Team

5 / 5 Share

March 18, 2025

Very helpful customer service team and good features. Thank you for always handling our requests so professionally!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at Mondays Made, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with our team. 🙌 Providing a seamless and professional experience for our customers is our highest priority, and your kind feedback reassures us that we are meeting that goal. Should you ever need any further assistance or have any suggestions on how we can make your experience even better, please don’t hesitate to reach out. We’re always happy to help! Wishing your business continued growth and success. 🌟 Best regards, Growave Support Team

5 / 5 Share

March 18, 2025

We've been using this app for reviews, wishlist, and the referral program on our eCommerce site, and it has been a great experience! All the features are highly functional and add significant value to our website. The interface is user-friendly, and the integration process is smooth. One of the biggest highlights is their customer service, which is extremely responsive and always ready to assist with any questions or issues. Their quick support ensures everything runs seamlessly, which is crucial for us. If you're looking for a feature-packed solution to enhance customer engagement and trust in your store, we highly recommend this app!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Reflexa shop team, Thank you so much for your wonderful review! 😊 We're delighted to hear that you're enjoying the app and finding value in its features. It’s great to know that the smooth integration and user-friendly interface are enhancing your eCommerce experience. Your kind words about our customer service mean a lot to us! Providing quick and efficient support is our priority, and we're always here to help whenever you need it. We truly appreciate your recommendation and look forward to continuing to support your success! 🚀✨ Kind regards, Growave Support team

5 / 5 Share

March 16, 2025

J'utilise Growave depuis maintenant plusieurs mois pour ma boutique en ligne, d'abors en Plan Free , puis Entry , je songe maintenant à passer au plan " Growth" , j'en suis très satisfaite, l'application est facile d'utilisation, très complète : j'apprécie beaucoup le fait qu'il y ai la liste d'envie ! Le gros + est la réactivité du service client ( moins d'une heure de délai un dimanche à 21 h ), les réponses apportées à mes questions sont plus que satisfaisante , je recommande +++++ Growave !

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear team at Tutute et Gribouillis, Thank you so much for your kind words! We're thrilled to hear that you've had such a great experience with Growave and that our features and support have been helpful to you. Fast and reliable customer service is something we truly value, so it means a lot to know it made a difference for you! Merci beaucoup pour votre confiance 🥰 We're always here if you need anything. Best, Growave Support Team

5 / 5 Share

March 13, 2025

Great Application and great customer service. They answer very quickly and are very open to help and improve our services !

Store

Cokluch

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Elisabeth and team Cokluch! Thank you for your kind words! We're thrilled to hear that you're enjoying the application and our customer service. Our team is always here to assist you and continuously improve to better support your needs. If you ever have any suggestions or need further assistance, feel free to reach out! 😊 Kind regards, Growave Support team

5 / 5 Share

March 13, 2025

App has all of the functionality that you will need. Easy setup, the support team is always there for you if you need any customizations or help.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Rossi.lt Team, Thank you so much for the fantastic 5-star review! 🌟 We’re so happy to hear that the app has everything you need and that the setup was easy. Our support team is always here to help, so feel free to reach out anytime. We really appreciate your kind words! Best regards, Growave Support Team

5 / 5 Share

March 13, 2025

Very functional addition to our store. Works well for reviews and rewards and integrates with Shopify to allow customization in where and how reviews are shown on your page. Excellent quick responses from support! Would highly recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Copper Pot & Wooden Spoon team, Thank you so much for your top review! We are happy to know that our App works well for your customers' Rewards and Reviews! Thank you also for your kind words about our support team. We are doing our best to fulfill all your customization ideas! Kind regards, Growave Support team

5 / 5 Share

March 11, 2025

Very detailed support

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear Team at Hegen Australia, Thank you so much for your 5-star review! 😊 We're delighted to hear that you found our support helpful. Providing top-notch assistance is our priority, and it’s truly rewarding to know we’ve met your expectations. If you ever need anything else, please don’t hesitate to reach out—we’re always happy to help! 🚀✨ Your support means the world to us! 💙 Best regards, Growave Support Team

5 / 5 Share

March 10, 2025

Excellent and super fast service. Very happy with them.

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Hello Knock Knock Kids Team, Thank you so much for your kind feedback! We're thrilled to hear you're satisfied with our service. Providing fast and excellent support is always our priority, and we truly appreciate you taking the time to share your experience. 🩷 If you need any further assistance, feel free to reach out, we're always here to help! 😊 Best regards, Growave Support Team

5 / 5 Share

March 7, 2025

This app provides all the core capabilities you need to create a loyalty program, and thereby drive more traffic, sales and social engagement. Their support is top-notch (in my experience much better than core Shopify support) and have gone above & beyond the call of duty for us repeatedly to aid in our implementation. Highly recommended!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at the Casa Carrillo Store, Thank you so much for your thoughtful review! It’s wonderful to hear that our app has been a valuable tool in helping you build a strong customer engagement strategy. We’re always working to provide features that support business growth, and knowing that our platform has contributed to your success is truly rewarding. 🤩 Your kind words about our support team mean a lot to us. We believe that great service is just as important as great functionality, and we’re always happy to go the extra mile to ensure a smooth and efficient experience for our customers. We’re grateful for your trust and recommendation. If you ever need further assistance, we’re always here to help! Wishing you all the best, Growave Support Team 🌊

5 / 5 Share

March 6, 2025

This application offers exceptional value and is truly remarkable. Furthermore, the Growave Customer Support member Joomart provided excellent assistance. It is astonishing to witness the level of technical expertise possessed by their customer support representatives. Overall, this application is truly exceptional.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear High Street Shoppe team, Thank you so much for your wonderful feedback! It truly means a lot to us to hear that you find Growave valuable and that our platform has made a positive impact on your business. 🌟 We always strive to provide not only powerful features but also exceptional customer support. It’s incredibly rewarding to know that our team was able to assist you effectively and leave a great impression. Ensuring that our customers feel supported and confident in using Growave is our top priority. Your kind words inspire us to keep improving and delivering the best possible experience. If you ever need any assistance or have any questions, please don’t hesitate to reach out—we’re always happy to help! 💙 Wishing you continued success, Growave Support Team

5 / 5 Share

March 6, 2025

I've been using Growave since 2020, and have nothing but good to say. They LISTEN, are incredibly responsive, and also have this intangible common-sense quality where they just "get it". I think this might be the best company I have ever worked with, and by FAR the best support.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at the Fig Love Clothing Co., We sincerely appreciate you sharing your feedback! It’s truly rewarding to know that you’ve been with Growave for so long and have had such a great experience with us. 🤩 It’s wonderful to hear that our support has been valuable to you and met your expectations. We believe that great customer service is more than just answering questions—it’s about building trust and lasting relationships, and your kind words mean a lot to us. Thank you for your trust and support over the years. We’re grateful to have you as part of the Growave community and look forward to continuing to support your success. 🙌 If you ever need anything, we’re always here to help! Best regards, Growave Support Team

1 / 5 Share

March 6, 2025

I uninstalled but was charged $125? It said if I uninstalled I wouldn't be charged.

Using app

23 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Dear team at RunnersWorld Tulsa, Thank you for reaching out and for bringing this to our attention. We completely understand how concerning this situation must be, and I want to assure you that we are here to help resolve this as quickly as possible. We have just sent you an email with further details on the next steps. To help our management team investigate the charge and find a solution for you, we kindly ask that you share a screenshot of the invoice. Once we receive it, we will review the matter promptly and work towards a resolution. Please know that your satisfaction is very important to us, and we truly appreciate the opportunity to assist you. We'll be looking forward to your reply and will do our best to ensure everything is taken care of smoothly. 🙏 If you have any further questions in the meantime, please don’t hesitate to let us know. We are always here to assist! Best regards, Growave Support Team

5 / 5 Share

March 6, 2025

Literally the best loyalty app ever for Shopify. Has everything you need.. - Points & redemption - customer QR code + loyalty integrated to accounts - wishlist with back in stock and sale notifications - product reviews! Connecting Growave to Klaviyo(mailchimp alternative) and it's smooth sailing from there. Eldar and his team will also give you the time of day unlike other developers when it comes to support. You guys have a life long customer!~

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Dear Tom at the Planted Aquaria team, Thank you so much for your kind words and for taking the time to share your experience! It truly means the world to us to hear that our app has been such a valuable addition to your Shopify store. ✨ We work hard to provide a seamless and feature-rich experience, so knowing that you’re enjoying it makes us incredibly happy. Customer support is at the heart of what we do, and we’re always here to ensure you get the assistance you need. 🙌 Your support and trust in us are greatly appreciated, and we’re beyond thrilled to have you as a lifelong customer! If there’s ever anything we can do to enhance your experience even further, please don’t hesitate to reach out. Wishing you continued success, and we look forward to growing together! 🚀 Best regards, The Growave Team

5 / 5 Share

March 6, 2025

The support for this app is fantastic. there are def some customizations we needed, but the communication and turnaround was superb. The app is great and super robust. Highly recommend!!!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Spectrum Boutique team, Thank you so much for your wonderful feedback! We're happy that you find Growave flexible and that our customer support team meets your expectations. Your kind words mean the world to us! If you have any questions or suggestions, feel free to reach out—we’re always here to help! ✨ Best regards, The Growave Team

5 / 5 Share

March 6, 2025

Die App ist sehr gut! Sie hat sehr viele Funktionen und auch eine Übersetzung auf Deutsch. wir sind extrem zufrieden. Vor allem das Support Team hat uns extrem weitergeholfen! Die Antwortzeiten sind sehr schnell und es wurde immer für jedes Problem eine Lösung gefunden. Vielen lieben Dank!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi team at Hatje Cantz Verlag, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app and its features. We're especially happy that our support team could assist you so effectively. Your feedback means a lot to us, and we truly appreciate your kind words. If you need any further assistance, feel free to reach out. Thanks again for choosing us! 💕 Kind regards, Growave Support Team Hallo Team von Hatje Cantz Verlag, vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie die App und ihre Funktionen genießen. Besonders glücklich sind wir, dass unser Support-Team Ihnen so effektiv weiterhelfen konnte. Ihr Feedback bedeutet uns sehr viel, und wir schätzen Ihre freundlichen Worte sehr. Falls Sie weitere Unterstützung benötigen, können Sie sich jederzeit gerne bei uns melden. Nochmals vielen Dank, dass Sie sich für uns entschieden haben! 💕 ​ Mit freundlichen Grüßen, Growave Support Team

5 / 5 Share

March 5, 2025

Very helpful and patient support team! I'm very picky and sensitive about my websites and they provided the best support and accepted my requests. Feel free to check out my website for inspiration to implement to your websites.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Mineralist team, Thank you for sharing your experience! We’re delighted to hear that our team was able to assist you in a way that met your expectations. Providing thoughtful and attentive support is always our priority, and it’s wonderful to know that you felt well taken care of. 🙌 We sincerely appreciate your feedback and trust. If you ever need anything in the future, please don’t hesitate to reach out—we’re always happy to help! 🌟 Wishing you continued success, Growave Support Team

5 / 5 Share

March 3, 2025

We wanted a simple Rewards app and ended up with a polished solution that offers so much more. Features like Reviews (with the ability to add photos), Wishlist (with optional notifications for out-of-stock products), POS integration (crucial for those with a physical presence), and a nifty Instagram widget (to display and tag content) exceeded our expectations. The core Rewards system has everything we need: rewards for orders, signups, referrals, and an optional VIP tier system. Beyond the features, the ease of use is remarkable. No complex setup is required, the widgets are simple to configure, and everything looks great right out of the box. We’ve been with them for over three years, and from an admin perspective, it’s incredibly low-maintenance and works beautifully. A special shoutout to Kani from the support team for assisting us with migrating to a new version—prompt, caring, and truly making me feel like a VIP customer. Thank you!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

​Hi, SnackFirst Team, Wow! Reading your review truly made our day! 🤩 We can’t thank you enough for taking the time to share such thoughtful and detailed feedback about your experience with Growave. It’s incredibly rewarding to hear that our Rewards, Reviews, Wishlist, POS integration, and Instagram widget have not only met but exceeded your expectations! Knowing that you’ve been with us for over three years and find the system seamless and low-maintenance is the best compliment we could ask for. A huge thank you as well for your kind words about our support team! We’re thrilled to know that your migration experience was smooth and that you felt truly valued—because you absolutely are! 💙 If there’s ever anything else we can do to support your success, don’t hesitate to reach out. We’re excited to continue being part of your journey! Wishing SnackFirst even more success ahead! 🚀 Best regards, Growave Support Team