Growave: Loyalty & Wishlist
All reviews
Mario and Valeria have been absolutely wonderful to work with. From the very beginning, they were incredibly responsive, helpful, and solution oriented. What really stood out was how personally they supported us throughout the setup. Whenever we had a question or needed something adjusted, they took the time to understand our needs and helped us find the best solution always with a very positive and friendly attitude. We especially appreciated their support with the translations and the overall implementation process. Communication was always clear, quick, and reliable. Thank you so much, Mario and Valeria, for making the whole experience so smooth. It genuinely feels like having a supportive extension of the team on the other side. Highly recommended!
Hello LeGer GmbH Thank you so much for your incredibly kind words! 💙 We're truly happy to hear that you've had such a positive experience with Growave and that both our platform's features and our team's support have met your expectations. Our goal is to help brands make the most of our loyalty, rewards, and customer engagement solutions while providing a smooth and personalized experience. It's been a pleasure supporting you throughout the implementation, and we're always here whenever you need us. Thank you again for your trust and appreciation. We're delighted to have you as part of the Growave family! Best regards, Joel
App works perfectly for both of our brands! Creates a great user experience and incentivizes customers to continue to return!
Hello Magic Collective team, Thank you so much for your wonderful feedback! We're thrilled to hear Growave has been a great fit for both of your stores. We truly appreciate you taking the time to share this, and we're happy our team has been able to support you along the way. Best regards, Andrew
Hi Curl Warehouse team, Thanks a lot for the 5 stars! Happy to hear the Wishlist is working smoothly for you now. Feel free to reach out anytime you need help. Cheers, Bak
Fast response and quick resolution to my issue.
Hello Dermaskinshop MY team, Thank you very much for your feedback! Our team was very glad to assist you and implement your requests and customizations. Please feel free to contact us if you have any questions. Best regards, Growave Support Team
We've been using Growave since forever ago. The best app and a very helpful team!
Hi Team, Thank you so much for your wonderful feedback! We're thrilled to hear Growave has been a great fit for your store all this time. We truly appreciate you taking the time to share this, and we're happy our team has been able to support you along the way. Regards, Cheyenne
It is a very detailed and stable application. Furthermore, we received excellent support right from the start. We got quick and detailed answers to all our questions. I am definitely satisfied.
Hi team, Thank you so much for your kind review! We're delighted to hear that you find the application detailed and stable, and that our support team could answer your questions quickly and thoroughly right from the start. Your satisfaction means a lot to us, and we look forward to continuing to support you! Best regards, Jasper
They say 3 integrations on Growth. If you want to integrate features that require an API, you have to purchase the PRO package. It is blatantly misleading and a waste of time. You shouldn't list "3 integrations" then.
the support and onboarding team are very helpful and efficient :)
Hello ANNIBODY team, Thank you very much for your amazing feedback! Implementing your request and assisting you is our top priority! Best regards, Jay
We've been using Growave for a few months now, and it's going great! Our customers love the rewards program and we love that it keeps them engaged with our shop. We have a brick & mortar and online store, and it has been a seamless experience for both. Mario was so wonderfully helpful in getting us setup and answering our many questions. I so appreciate his time and effort in making sure we had a great experience as well!
Thank you so much for your wonderful feedback! We’re thrilled to hear that Growave has been working so well for both your online and brick-and-mortar stores, and especially that your customers are enjoying the rewards program. We truly appreciate your kind words about Mario and are happy to hear that he was able to make your onboarding experience smooth and provide the support you needed. Thank you for choosing Growave. We’re excited to continue supporting your growth and customer loyalty!
We've had a great experience using Growave for our reviews and rewards program. The platform is easy to manage and provides the features we need to create a better experience for our customers. One of the biggest highlights has been their support team. They are responsive, helpful, and always willing to assist with questions, customizations, and implementation needs. Whenever we've needed help making adjustments to better fit our store, the team has been very supportive. Overall, Growave has been a reliable solution for managing customer reviews, loyalty, and rewards, and we would definitely recommend it to other Shopify stores looking for an all-in-one customer engagement platform.
Hello MacroBaby Thank you so much for your wonderful review of Growave! We are thrilled to hear that our platform and support team have helped improve your Shopify store and customer experience. Your recommendation means the world to us. We look forward to supporting your business growth for a long time to come! Best regards, Bak
A really comprehensive app! It’s just a shame that the styling options are quite limited. However, a huge plus is the incredibly fast and helpful customer support. They implemented all of our styling requests and customizations very quickly. A clear recommendation from us – especially thanks to such a great and responsive development team!
Hello Hyvest team, Thank you very much for your feedback! Our dev team is happy to assist you with the customizations requested by your team. Helping you bring your vision for your store to life is our top priority! Best regards, Jay
App set up was simple and straight forward. Mario was a big help in getting us set up and walking us through any questions we had. We're excited to see how growave helps out business grow. Thanks, Mario.
Hello SpeedTech Lights team, Thank you so much for your kind words and for choosing Growave! We're delighted to hear that your setup experience was smooth and that your Onboarding Specialist was able to guide you through the process. We truly appreciate your trust in our team and are excited to be part of SpeedTech Lights' journey. We look forward to supporting your continued growth and helping you get the most out of Growave. If you ever need anything, our team is always here to help. Wishing you continued success! Best regards, Mario
top app
Hey Team! Thanks a lot for your warm feedback - it means a lot to us. We aim to provide the best service possible :) If something comes up, don't hesitate to reach out. It's our pleasure to help. Best regards, The Growave Team
Ho avuto un'esperienza davvero eccellente con il supporto di Growave. Un ringraziamento speciale va a Marco, che è stato gentilissimo e super disponibile nel guidarmi passo dopo passo nella configurazione dell'app. L'applicazione è fatta benissimo e mi sta aiutando a raggiungere gradualmente tutti i miei obiettivi. Sono estremamente soddisfatto del percorso che sto facendo e, soprattutto, della cura e dell'attenzione che dimostrano nell'aiutarti per qualsiasi esigenza. Consigliatissima!
Ciao Team Vandem, Grazie mille per questa splendida recensione! Siamo davvero felici di sapere che la vostra esperienza con Growave sia stata così positiva e che l'app vi stia aiutando a raggiungere i vostri obiettivi passo dopo passo. Offrire un prodotto intuitivo e un supporto attento è sempre la nostra priorità, quindi leggere parole come le vostre è una grande soddisfazione. Grazie ancora per la fiducia e per averci consigliato. Vi auguriamo tanto successo e siamo sempre qui se avrete bisogno di noi! Il team di Growave
Always top tier, personalized support
Hello team! Thank you very much for rating our app and posting a review! Please feel free if you need our assistance or have questions. We are happy to help you! Best regards, Joel
Big shoutout to Jay at Growave! He's awesome — super proactive and helped me get everything sorted out quickly. Great attitude, fast response, and an overall amazing experience. Will definitely be coming back to Jay for future needs!
Hi Songmont team, Really appreciate this glowing 5-star review! I'm glad I could help set things right and help with the Wishlist feature. Thanks a ton for taking the time to leave this feedback! Looking forward to working with you in the future! Best regards, Jay
I originally moved from Wix to Shopify specifically so I could use Growave from an experience with this app from another retailer, and I’m really glad I did. The app has been great for setting up our loyalty rewards and reviews, but the support team has been the standout. They’ve been extremely helpful, responsive, and patient throughout the setup process, including helping troubleshoot some DNS issues on my end. Nothing has been too much trouble, and they’ve made the whole process really easy. Highly recommend them!
Hello Nextgen Dog Collars team, Thank you for the wonderful 5-star review and for your confidence! It was a pleasure getting everything back on track for you, from dialing in your custom email domain settings to sending review requests to your past order list! I'm grateful you took a moment to write this up. Whenever you need a hand again, please do not hesitate to reach out! Thanks, Jay
Ms.Leah Cheng from customer service responded quickly to my inquiry about the product safety certification. She's very polite and reliable. Thank you so much.
The onboarding experience was amazing! Their staff is very friendly and well-prepared. They were eager to help, and communicate with me actively. They remembered the detailed situation about my store and noticed me about the new features that can solve my past problems. Thank you team :)
Thank you so much for your wonderful review, Sungwoo! It truly means a lot to us It has been a pleasure working with you throughout the onboarding process. I really appreciate your kindness and collaboration, and I'm glad I could help with your setup and keep you updated on new features that fit your store's needs 🌸
My correspondence with service representative, Mario, has been absolutely fantastic; all of my needs were met and the team was willing to honor our branding style while incorporating Growave's helpful loyalty tools. Highly recommend!
Hi, Thank you for your wonderful review and for sharing your experience with Growave. We're thrilled to hear that the platform has been able to support your brand's needs while providing the flexibility to maintain your unique customer experience. Our goal is to help merchants build stronger relationships with their customers through loyalty, rewards, reviews, and wishlist features that integrate seamlessly with their store. Thank you for choosing Growave and for being part of our community. We look forward to supporting your continued growth and success. Best regards, The Growave Team
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