Growave: Loyalty & Wishlist
Boost sales with Loyalty, Reward, Referrals, Wishlist, Reviews
Rating
4.8
feedback
1,226
chart
#1,396
All reviews
Review RSS Feed
April 15, 2026
I've dealt with Sergio, Tim and Bak numerous times now and every time has been very pleasant. Very efficient in their responses and work. We've had a few technical issues after migrating to Shopify and they've made sure everything has run smoothly. Highly recommend, great customer service.
Hi team at SisterOnlinestore, Thank you so much for your kind words - they truly mean a lot to us. I'm very glad to hear that your experience with our team has been consistently positive and that we were able to support a smooth transition to Shopify. If you ever have any questions or need further assistance, please don’t hesitate to reach out - we’re always here and happy to help. Warm regards, Sergio Growave Support Team
April 10, 2026
I recently completed my second support call with Sally from Growave. She was professional, patient, and highly knowledgeable throughout the entire interaction. She explained each step clearly and her communication was excellent--all issues were resolved efficiently while ensuring nothing was overlooked. This level of support reflects extremely well on Growave. Sally set a high mark for great customer service and provides confidence continuing our subscription with Growave.
Hi Robert and the ILONA BEAUTY team, Thank you so much for your kind words and such a wonderful review! I greatly appreciate your feedback, and I am delighted to hear that your experience with Growave support, particularly our interaction, was so positive. 🤗 We truly value your trust in Growave and remain committed to providing the highest level of support as you continue to grow your business. Wishing you continued success, and I look forward to our continued partnership in the future. Warmest regards, Sally
April 10, 2026
We haven't launched our Shopify site yet, but the set up process with the Growave app has been brilliant - their onboarding team Begi and Joel have been so helpful and responsive. Every time I've emailed them they get straight back to me and have resolved any issues or answered any questions immediately.
Hello Sew Essential team, Thank you so much for sharing your feedback! We’re thrilled to hear that the Growave app setup has been a smooth and seamless experience for you. Our team strives to provide responsive and effective support, and we’re glad to know it’s been helpful to you throughout the process. We’re excited to continue assisting you and ensure everything runs smoothly as you move forward with your Shopify site. 🚀 Sincerely, Growave Support team
April 9, 2026
Growave vereint Kundenbindung, Bewertungen und Wunschlisten in einer zentralen Plattform und integriert sich nahtlos in unser Shopify-Setup. Besonders wertvoll war die Unterstützung bei der Migration sowie die weiterhin zuverlässige Unterstützung bei Änderungen und Erweiterungen. Für uns ist Growave ein wichtiger Bestandteil unseres digitalen Ökosystems.
Hallo Neuland GmbH & Co. KG Team, vielen Dank für das tolle Feedback! Es freut uns sehr, dass Growave ein fester Bestandteil eures digitalen Ökosystems ist und euch sowohl bei der Migration als auch im laufenden Betrieb unterstützen konnte. Wir sind jederzeit gerne für euch da! Viele Grüße Jay Ihr Growave Team
April 8, 2026
Powerful app that helps us to give to our customers more personalised and tailored experiences. It has a really good team that helps you with everything you need and always thinks on your improvement. Definitely recommend app.
Hello Ysabel Mora team, Thank you so much for your positive review! ✨ We are thrilled to hear that the app has helped you create a more personalized experience for your customers. It's wonderful to know that our team has been able to assist you and contribute to your ongoing improvements. Your recommendation means a lot to us, and we’re excited to continue supporting your success! Best regards, Growave Support team
April 2, 2026
Jay,thank you
Hello ICECOFREEZER-JP team, Thank you for your wonderful feedback. We are quite certain you are enjoying the features of the Reviews program. Our mutual collaboration is much appreciated and we are glad to see it aligned well with your vision 🙌! Looking forward to working together again. Sincerely, Jay
March 30, 2026
We’ve just finished setting up our loyalty program page and the experience has been excellent from start to finish. The app itself is easy to set up and works seamlessly with Shopify. What really stood out to us was the support team. They were incredibly responsive and went above and beyond to help us customize the loyalty page exactly the way we envisioned it. Even when some adjustments required extra development work, they stepped in and delivered without hesitation. So far, everything is running smoothly since going live, and this has been one of the best support experiences we’ve had. We’re excited to see how the app continues to support our growth, knowing there’s a reliable team behind it ready to help whenever needed.
Hello Piranha Global team, First of all, thank you very much for your elaborate review! It's been a great pleasure working together on the custom loyalty page and to see how it turned out to fit the idea of your vision. Such productive challenge with the successful outcome is what we always aspire for 🙌! We wholeheartedly appreciate our mutual collaboration throughout the whole process and we are looking forward to more successful projects together 🩵! Sincerely, Growave Support team
March 27, 2026
Hi team at Olives Boutique Drogheda, Thank you so much for your 5-star rating — it truly means a lot to us! We’re very glad to know you’re having a positive experience with Growave. If you ever need any assistance or have any questions, please don’t hesitate to reach out — we’re always here and happy to help. Warm regards, Sergio Growave Support Team
March 26, 2026
We’ve been using Growave for our Shopify store, and honestly, it has exceeded our expectations on every level. The platform itself is very advanced and brings together multiple powerful features in one place from loyalty programs and reviews to wishlists and customer engagement tools. Instead of installing and managing several apps, Growave gives you a complete system that actually works seamlessly together. It’s clear that a lot of thought went into building something practical for real e-commerce businesses. What really stands out, though, is the team behind it. Their support is exceptional fast, responsive, and genuinely helpful. Every time we needed something, whether it was a question, customization, or technical support, they handled it professionally and efficiently. You can tell they truly care about their users and want you to succeed. If you’re serious about growing your store and improving customer retention, Growave is definitely worth it. It’s not just another app it’s a long-term solution backed by a great team.
Hi Armastus team, Thank you so much for your kind words. We truly appreciate you taking the time to share your experience. It means a lot to hear that Growave has been valuable for your store and that our team could support you effectively. We are always here to help and will continue doing our best to contribute to your growth. Best regards, Jasper
March 18, 2026
Powerful app with lots of features for the cost. Lacks some of the user-friendly customizability that others have, but their team is super responsive and are able to help customize the look/feel very quickly. Just wish the internal theme editor was more robust.
Hi Jason and the BAR-U-EAT team, Thank you for taking the time to share this. I really appreciate the balanced feedback. Glad to hear the app is delivering value for you, and that our team has been able to help with the look when needed. Your note about the theme editor makes a lot of sense as we’re continuously improving our features to make the overall experience even better. Best regards, Wade Growave Support team
March 16, 2026
Support from Growave is always super speedy, whenever I have needed anything, I get an email back in the hour with a resolution
Hi On Her Desk team, Thank you so much for your kind words! 😊 We're really glad to hear that you've had a great experience with our support team. Best regards, Jasper
March 12, 2026
Very helpful app. The support is also great.
Hello team at Matsui Hair Australia, Thanks so much for your feedback! We’re really happy to hear that the app is helping you and that our support has been useful. Your experience is important to us! Best regards, Growave Support team
March 9, 2026
After much research and deliberation, we went with GroWave for its feature richness and ease of integration and implementation. What we weren't expecting was the top-notch customer service. The team is responsible, detailed in their instructions and explanations and thorough in the follow-through. With their help, our tiny team was able to get it up and running -- rewards and reviews -- quickly and easily. A shout out to Begaiym Akmatova who has been outstanding throughout!
Hello team at Nápreva, Thank you so much for your thoughtful review and for choosing Growave for your store! It means a lot to hear that our features and ease of integration helped your team get rewards and reviews up and running quickly and smoothly. We always aim to provide clear guidance and reliable support, so we’re very happy to know your experience reflected that. We truly appreciate the shout-out to Begaiym as well. It’s wonderful to hear that her support made such a positive difference for your team. Warm regards, Growave Support team
March 6, 2026
Ik ben blij met hoe de app werkt, de klantenservice is ook erg goed. Ik kreeg een button niet op de juiste plek omdat ik niet zo veel verstand heb van coderen, en dat heeft iemand van de support toen voor me aangepast. Dank je wel!
Hello Iris Borduurt team, Thank you for the wonderful review! We're glad to hear that you are enjoying our Wishlist features 🙌! Your feedback means a lot to us, and we value our mutual collaboration. Looking forward to providing you with the top-notch support! Sincerely, Jay Customer Support team
March 3, 2026
Excellent quick responsive help
Hello team at Philosophy Australia, We truly appreciate your generous feedback and the confidence you’ve placed in our team 🩵! Thank you for your continued partnership. We value the opportunity to work together and look forward to our mutual collaboration! Sincerely, Jay Growave Support Team
March 3, 2026
Growave has been supper helpful and very responsive for all our needs. We highly recommend their product as well as their customer support.
Hello team at Chicago Steak Company, Thank you very much for your vote of confidence in us! Hearing feedback like yours truly motivates us to continue delivering the highest level of customer experience possible! We sincerely appreciate your ongoing trust and collaboration, and we’re excited about what we can accomplish together moving forward. 🙌 Kind Regards, Jay Growave Support Team
March 2, 2026
We are truly grateful to have Janet supporting us. She has been consistently prompt, courteous, and flexible in her assistance. In addition, she proactively offers helpful suggestions to enhance our overall customer experience! While we have had the opportunity to receive support from others as well, we sincerely appreciate the quick and attentive responses from everyone on the team.
Hello team at elexirpharma.se, Thank you so much for taking the time to share your experience! We’re really happy to know that our support has been helpful and that our team has been able to contribute positively to your customer journey. Your kind words truly mean a lot to us and motivate us to keep delivering the same level of care and attention. Kind regards, Growave Support team
March 18, 2026
Thank you very much for your help. You identified and resolved the issue with the reviews display, and everything is now working properly. The improvement is clear, and the widget behaves as expected across the pages. Your support was efficient, responsive, and easy to communicate with — much appreciated.
Hello, Olivier and the Poupishop Team! Your thoughtful message is deeply appreciated! Feedbacks like these reinforce our dedication to providing the best customer experience as humanly possible 🩵! We are extremely thankful for your continued trust and partnership and look forward to achieving even more together 🙌! Sincerely, Jay, Growave Support Team
Feb. 20, 2026
Growave: Loyalty & Wishlist is easy to set up and works seamlessly with Shopify. The loyalty program encourages repeat purchases, and the wishlist feature drives return visits. Support is responsive and helpful. Highly recommended for any store seeking to enhance customer engagement and retention.
Hello Magda and WOO.design team, Thank you very much for your review! Your feedback motivates us to continue adding new features to our app and to help bring our merchants’ unique ideas to life! Thank you very much! Best regards, Joel
Feb. 19, 2026
From the beginning of our 12-month journey with Growave, they've overpromised and under delivered. At the time we chose to install their app they had assured us the most important features we needed were going to be released within the next 30 days. Those features took another 180 days to be released, and even then, they weren't what had been described to us in our initial discussions. To make matters worse, Growave appears to have been caught entirely unaware and unprepared when Shopify required them to have a separate app for B2B and DTC stores last year. As a B2B store platform we were told by one of their employees that we needed to push an update to our store for their app. Once we did so, we lost the entire functionality of the app, along with any history or reporting from prior transactions. It appears to us they instructed their employees they needed to force all the B2B stores off their DTC app, and hadn't yet begun to build a B2B replacement app. In the months since, while attempting to work with their team to fix the problems they created - they've given our customers double the number of rewards they were supposed to have; their app has on multiple occasions allowed their discount coupons to be used multiple times on separate orders; and to this day we're still unable to download any of our store's reward data, with it taking multiple days to get the information sent to us from them. This app has cost thousands of dollars in erroneous rewards given out along with the hundreds of hours required by my team to investigate and attempt to rectify the many problems their app has created for us.
Hello Pawradise Raw team, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We understand how critical stability, timely task delivery, and accurate data exports are for your business operations. Over the past year, significant platform-level changes within the Shopify ecosystem required structural updates across many apps, including ours. While this allowed us to introduce long-term improvements (including enhanced B2B data handling), we recognize that some timelines did not align with your expectations, and we regret the frustration this caused. Our team has reached out to you directly to ensure your remaining request is handled promptly and efficiently. Best regards, Growave Support Team