All reviews

Rating Breakdown

  • 5
    95% (2,004 ratings)
  • 4
    2% (49 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (37 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2023

If you are just starting out with your store, I would highly recommend Growave. I already test several loyalty apps; this app is the best with the best customer service. the support team for this app kindly responded to my questions and requests one by one. Thank you all!!!!! I will definitely recommend you to other sellers!!!!!

Store

IMARKU

Using app

11 days

Total reviews

8

Average rating

5.0

Developer Reply

Dear Mark and team at IMARKU, Thank you so much for your 5-star review!🤩 I really appreciate you taking the time to share your experience and being so open with us.💖 We do our best in order to make our customer's businesses grow and prosper. It's such a wonderful feeling to know that we could assist you the way you wanted. Our entire team will definitely be happy to read what you wrote!🥰 We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Happy Growaving!💙 Anna, Growave Support team.

5 / 5 Share

Aug. 3, 2023

grow wave is great app helping me a lot in setting rewards policies for my store and they have excellent support team which help me a lot in setting this app i would highly recommend this app.

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Dear Royal Threads, Thank you so much for such kind words! They warmed the heart of our whole team. 🥰 I am very happy that we were able to provide you with our assistance at our best and help your business thrive. We will work even better so that you will never be disappointed with our app. 🙌 We will try harder to have more great customers like you and to be worthy of such amazing feedback. 😇 Thank you for choosing us! Saule, Growave Support Team. 🌸

5 / 5 Share

Aug. 2, 2023

App completo! Deveria ter começado a usar antes! Muito facil de usar, muito intuitivo. Espero que me ajude a aumentar minhas vendas.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey Denovo Shoes team, We highly appreciate your feedback, thank you for taking the time to share your insight!🤗 We're thrilled to hear you enjoyed our app, and it's great pleasure for us to know that you find our app and team deserve your 5-star review! Furthermore, we will continue to provide you with the best tools for increasing sales and effective customer support!⭐ Happy Growaving!💙 Anna, Growave Support Team.

5 / 5 Share

Aug. 1, 2023

Of all the things I appreciate the most about this app, it's the team behind it. They are very responsive and will try their best in the shortest possible time to get to the bottom of your challenge and help you resolve it. Thanks, guys! Also, their app is like a 5 in 1 so instead of paying multiple $ for numerous apps, you can get twice the value from Growave

Using app

Over 2 years

Total reviews

8

Average rating

3.5

Developer Reply

Dear Shoepify, Thank you so much for your amazing feedback and 5-star. We appreciate your time leaving the review and sharing your overall experience with us. 🙌🏻 Our Team is delighted and we are more than happy to have customers like you. We will keep providing the best service. 💙 Please do not hesitate to reach out to us at any time! Anna, Growave Support Team.

5 / 5 Share

July 30, 2023

The ability to complete all necessary functions in one app and the prompt support made it possible to launch by the deadline. I thought it was a great app!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at 読み放題サービス|東洋館出版社, Thank you so much for your kind and compassionate words! 🤗🌸 I am incredibly happy to see such a wonderful testimonial! We are honored to serve such a great client and help you grow your business in a timely manner. 🙏 We always try to respond quickly to any requests from our customers and solve them in the best way possible. Thank you very much for choosing us! 🥰 Nurila, Growave support team. ✨

5 / 5 Share

July 27, 2023

Great app for loyalty programs and wishlist creation! Very intuitive, easy to use on both ends! Growave team is also extremely helpful in solving all sorts of issues - smooth communication, timely responses and fast problem solving. Highly recommend it! I've tried a couple of similar apps and so far Growave is the best, definitely worth it.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Dear team at Preloved Branded, Thank you so much for your kind words! We are thrilled that you enjoyed our app and had such a great experience with our support team🥰. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. Thank you for sharing your experience and for choosing Growave🙌🏻! Janat, Growave Support team.

5 / 5 Share

July 26, 2023

Superb apps! Compliance with Online Store 2.0 Great customer service and support team to help us integrate and customize with our new theme.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Eric and MPHOnline team, Thank you so much for your kind words 🤗! We're thrilled to hear that you're enjoying our app. Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you in integrating and customizing the apps with your new theme. If you ever have any more questions or need further support, please don't hesitate to reach out. We're here to help and ensure you have a seamless experience with our product 😊. Thanks again for your feedback and for being a valued customer! We look forward to continuing to serve you. Best regards, Masha Growave Support team.

1 / 5 Share

July 25, 2023

Absolutely horrible experience for my customers and myself ever since installing this app. Be prepared for a LOOOOOOOOOTTTTTTTTTTT of wasted time trying to get customer support to actually help you get anything done when there's an issue- they just want to blame it on Shopify when it's really all on their end

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Dear Jetana and Nightmare Before Stitches team, Thank you for taking the time to share your feedback about our app. We value all input from our users, and we're sorry to hear that you had a less-than-satisfactory experience. We understand your frustration and want to assure you that our team is actively working on addressing the issues you've mentioned. Our goal is to continuously improve and enhance our app to meet the needs and expectations of our users. We were trying to contact you, but could not get any answer, thus it would be awesome if you could give us more information or get in touch with our support staff so that we can better understand the precise issues you ran into. We would appreciate the chance to address any issues you may have and provide you with immediate assistance. We are available for you 24/7. Your feedback is invaluable in helping us identify areas for improvement, and we take your comments seriously. We'll use this as a learning experience to make our app even better. Thank you again for your honest feedback. We hope you'll consider giving our app another try, and we look forward to providing you with a more positive experience in the future. Aziz, Growave Support team.

5 / 5 Share

July 19, 2023

I don't write reviews a lot, really. But Growave helps me way more than they should, or what I expected from them, with the integration of their app in my custom design. Whatever I ask, they will do everything in their power to solve the problem. That is customer service that is very rare, but I appreciate it. I would recommend it to anyone.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Michel and team of BezigeBijtjes, Thank you so much for taking the time to leave your feedback 🤩! We are so happy to know that we were able to exceed your expectations and meet your wishes✨😊! Please drop us a line if you need further assistance ❤️! We are always happy to assist you! Aidana, Growave Support team.

5 / 5 Share

July 18, 2023

Really helpful team. Growave is quite complicated to set up, but it seems to be the best in the market and it offers a lot of value. I've just set mine up with the help of their team.

Using app

8 months

Total reviews

6

Average rating

4.8

Developer Reply

Hey Authentic House Team, Thank you so much for your amazing 5-star review. We are absolutely thrilled to receive feedback about our app and the support we provide. Your trust means the world to us. Our Team is always here to provide exceptional service. 🤩 Please do not hesitate to reach out to us at any time if there is anything we can do for you. 🙏🏻 Adil-Ai, Growave Support Team✨!

5 / 5 Share

July 17, 2023

The app integrates very well and easy into my existing shop. The support is really helpful and fast. I had a question and needed support with the integration of product reviews on my page. The request was fulfilled within 1 hour by a developer. Really great product and serivce!

Store

Nomadik

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Nomadik, We are very grateful for the feedback you left. Therefore, we try to do our best every day! 😊🙏 I am very happy that we were able to help you quickly and promptly. Our service is constantly improving and we hope to continue to leave you satisfied. It is our main priority. 💜 We are always here to assist you in any situation wherever you are in the world. ✨ Saule, Growave Support team.

5 / 5 Share

July 16, 2023

Growave has the best customer experience. When I got any problem, they always responded so fast and warmly. Highly recommend.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey Soto Studios team, Thank you so much for your positive review! ​ We greatly appreciate your kind words 🥰. At Growave, providing exceptional customer experience is our top priority, and we are thrilled to hear that we have met your expectations 😊. We are dedicated to promptly addressing any issues that may arise and ensuring that our customers feel supported 🤗. If you ever need any further assistance, please don't hesitate to reach out. Thank you once again for choosing Growave! Masha, Growave Support team.

5 / 5 Share

July 13, 2023

I needed to reach out to customer service for a reward function that was malfunctioning. They got back to me incredibly quickly, both initially and in responses, and solved the problem very rapidly. Thanks!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Dear team at Fossil Farms, Thank you for your time and for leaving us a 5-star review! Your kind words and appreciation mean a lot to us. Your feedback reassures us that we are on the right track. We will always strive to provide you with the best service possible ❤. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here for you! Anna, Growave Support team.

5 / 5 Share

July 13, 2023

Great customer support! Reacted to an individual request and their developer team made individual cusomizations for me. fantastic!

Store

MISM

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi team of MISM, Thank you so much for rating us with 5 stars 🤩! Your satisfaction is our priority and we'll do our best to deserve it ✨! Please let us know if you need assistance! Our team is always ready to help you 🥰! Aidana, Growave Support team 🙌🏻!

5 / 5 Share

July 12, 2023

Great app great lots of different features. I had some questions and got free support from the team. The customer service team have been excellent in sorting out issues.Would highly recommend.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear BrookGaming, Thank you so much for your responsiveness! Your opinion about our work is very valuable and influences our productivity, making our work even better. 🤗 We will always try to improve our support so that you keep choosing us. 🙏 Please don't hesitate to reach out, we're always here for you, no matter what. 💜 Saule, Growave Support team! 🥰

5 / 5 Share

July 11, 2023

Growave team has been great and has been very prompt in answering my design needs. A lot of competitor apps with the same functionality but Growave is affordable and user friendly for businesses just starting out

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Dear BLK & Company, My deepest regards to you for your excellent review! Every word of each customer is important to us and we make it our main goal to help people get acquainted with our amazing app. 💕 The greatest satisfaction for us is to see your business flourish and make the lives of your customers more pleasant. 😊 Thank you so much for your trust! We will always support you and provide you with the best service. Saule, Growave Support team! 🌸

5 / 5 Share

July 11, 2023

I would definitely recommend this app because it is literally so easy to set up and install. This is my first time building a Shopify store and I am not very good with computers but the support team always help me with every question and request I have. I am based in Japan though I do not feel like there is a time difference. They respond so fast as well! I do not even remember how many times I asked for their help and they have helped me every time. Thank you for you service and support, Growave team!

Store

La douceur

Using app

About 2 months

Developer Reply

Hiya, La douceur Team!✨ From the bottom of our hearts, thank you for leaving such a fantastic review. 💜 It's nothing but a pleasure to assist a customer like you and provide you with the best service. It's you who makes us powerful, so consider us fans! We do appreciate that you are our customers, and moreover, the loyal ones. 😘 I hope you will keep gifting the world comfort and from our side, we promise to help you with that! Take care. 🙌 Nurila, Growave Support Team!

5 / 5 Share

July 10, 2023

I love how helpful and friendly the team is, my request was promptly answered. It is very easy to manage the app even with little or no technical knowledge. Thank you!

Store

cloudn5

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear team at cloudn5☁️, You just made our day💗! Our team is passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. Thank you so much for trusting us, and we can’t wait to help you again in the future🙌🏻. Begi, Growave Support team.

5 / 5 Share

July 8, 2023

Quick and helpful customer support. Got my review page sorted for me very efficiently. Would recommend this app for shopify

Store

Ambarya

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Ambarya Team, Thank you so much for your 5-star review. We appreciate you taking the time to share your wonderful feedback. 🤩 It is our main priority here at Growave to provide excellent service for our dear merchants and we are glad that we met your expectations. We hope for a long and productive collaboration. Anna, Growave Support team!⭐

5 / 5 Share

July 7, 2023

Ayana was super helpful with an issue I had displaying the review stars under the collection pages. The app is working very well.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Diana and the team at Fresa Banana, Thank you for your incredible 5-star review! We are thrilled to hear that you had a positive experience with our app and services. We sincerely appreciate your support and trust in our platform. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations. We wish you continued success and growth in your business endeavors ❤. Should you ever need any further assistance, please don't hesitate to reach out to us. Best wishes Ayana, Growave Support team.