All reviews

Rating Breakdown

  • 5
    94% (1,139 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,196)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 28, 2025

英語で問い合わせは大変ですが、すぐに返信くれてサポートを迅速にしてくれてるのでとても助かっています!

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello Team at 15/e Organic, Thank you so much for your kind review! 🩷 We’re thrilled to hear that our support team has been quick and helpful in addressing your inquiries. We truly understand the importance of smooth communication, and we’re committed to improving the experience so you can reach out in any language you prefer. Your feedback is incredibly valuable to us, and we’re always here to assist with anything you need. Please don’t hesitate to reach out if there’s anything else we can help with. Warm regards, The Growave Support Team こんにちは、15/e Organic チームの皆様、 素晴らしいレビューをいただき、ありがとうございます!🩷 サポートチームが迅速で役立つ対応をしているとのお言葉をいただき、大変嬉しく思います。円滑なコミュニケーションの重要性を理解しており、今後はご希望の言語でより簡単にご連絡いただけるよう改善してまいります。いただいたフィードバックは非常に貴重であり、今後とも何かお手伝いできることがあれば、どうぞご遠慮なくお知らせください。 他にお力になれることがあれば、いつでもご連絡ください! よろしくお願いいたします、 Growave サポートチーム

5 / 5 Share

Jan. 26, 2025

App was easy to implement and I love the reviews that customers have left. I use this in my marketing. The team has been great to work with and always responds quickly to any questions I might have. Migration support was fantastic.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear Blind Cat Chocolate Team, Thank you so much for your kind words!🙏Our team works hard to ensure that all inquiries are handled promptly and effectively, and your feedback truly motivates us to keep improving. ❤️ We’re also thrilled to hear that our app has positively impacted your marketing efforts. It’s always rewarding to know that our tools are making a difference for our customers.😊 If you require any further assistance, please do not hesitate to contact us. We are here to assist you! Warm regards, Syrgak Customer Support Team

5 / 5 Share

Jan. 23, 2025

Very satisfied. When encountering difficulties, the customer service will also patiently answer until helping to solve it. Very professional

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Dear Cozyology Curtains team, Thank you so much for your kind words!🌟 We're thrilled to hear that you are very satisfied with our service. Our team is dedicated to providing professional support and ensuring that all your questions are answered ❤️ If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊 Best regards, Saule Customer Support Team

4 / 5 Share

Jan. 22, 2025

I'm just starting to use the app again. Although I'm not happy about the massive price increase, I'm willing to try it. Jaganat from their support team spent time with me setting up the app. She was very knowledgeable, helpful, and patient with all of my questions. Thank you, Jaganat!!!

Using app

Almost 4 years

Total reviews

11

Average rating

4.0

Developer Reply

Dear Brett, Thank you for taking the time to share your experience with us! We truly understand your concerns regarding the price changes, and we greatly appreciate your willingness to continue exploring our app. It means so much to us that you’re open to discovering the value it can bring to your business. 🙏 We’re delighted to hear that our support manager was able to provide you with such outstanding assistance. It’s always our goal to ensure that our customers feel confident and well-supported throughout their journey with us. Knowing that we could make your experience a positive one truly means a lot to us. If you have any additional questions or need further assistance, please don’t hesitate to let us know. Our team is always here to guide you and ensure everything runs smoothly. 🙌 Your satisfaction is our top priority, and we’re committed to providing you with the best possible experience every step of the way. Thank you again for your kind words and for choosing Growave! 🌊 Warmest regards, Customer Support Team

5 / 5 Share

Jan. 21, 2025

Thank you for the extremely fast update and technical support. You guys are great! Thanks Yzat!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Dear team at Hammer Nutrition CEE, Thank you so much for your kind feedback! We're glad to hear that you were pleased with the technical support provided. 🤩 Delivering timely and efficient service is something we prioritize, so it’s fantastic to know that we were able to meet your needs. Your words mean a lot to us, and we’ll be sure to share your appreciation with Yzat and the rest of the team. It’s always rewarding to hear that we’ve made a positive impact on your experience. We’re committed to supporting you throughout your journey, so if you ever need further assistance or have any questions in the future, please don’t hesitate to reach out. We're always here to help! Thank you again for being such a valued part of the Growave community. We look forward to continuing to support your success! 🌟 Wishing you all the best, Customer Support Team

5 / 5 Share

Jan. 21, 2025

I've been using Growave for years to offer customers the ability to add photos to their reviews and for the loyalty program so they can earn points on purchases. I love the Wishlist feature too! It's easy to customize the widgets to be on-brand, and the team has been super helpful to even further customize my widgets! I've never had any issues with Growave messing up my store code and the widgets load quickly so as not to slow down the user experience. Over the years I've let go of many apps but never this one :)

Using app

Over 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Dear Daniela at the Suniela Beach team, Thank you so much for your kind and thoughtful feedback! We're absolutely thrilled to hear that Growave has been such a valuable tool for your business over the years. 🙌 It's wonderful that our features have been helping to enhance your customer experience. We're also glad to know that our support team has been able to assist you with customizations to fit your brand perfectly. Your satisfaction means a lot to us, and we remain dedicated to providing reliable service that ensures your store's performance stays top-notch. We truly appreciate your continued trust and loyalty, and we're excited to keep helping your business thrive. If you ever need anything, please feel free to reach out. We're always here for you! Thank you again for being such a valued part of the Growave family! 💙 Kindest regards, Customer Support Team

5 / 5 Share

Jan. 21, 2025

A wonderful loyalty app, easy to set up and the customer service is also very responsive and helpful. Recommend!

Using app

15 days

Total reviews

8

Average rating

5.0

Developer Reply

​Hello Vplab Nutrition team! Thank you for your feedback on our app and 5-star review! We’re thrilled to see that you really like our app! Your rating is very important to us, and we strive to improve it every day, bringing you new features to enjoy. Let’s grow together! Thank you so much for choosing us! Kind regards, Customer support team

5 / 5 Share

Jan. 20, 2025

Great Customer service! Very accommodating to my needs and super responsive.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Dear team at Lolo - Modern Mexican Mercadito 🥰! Thank you for taking the time to share your feedback with us! We’re delighted to hear that you had a positive experience with our customer service. Providing prompt and accommodating support to our valued customers like you is always our top priority. If there’s anything further we can assist you with or if you have any additional feedback, please don’t hesitate to reach out. We’re always here to help! Thank you for choosing Growave 🌊. Best regards, Customer Support Team

5 / 5 Share

Jan. 19, 2025

I am satisfied with the review function. Joomart in support was quick to respond to my questions about the layout!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Dear team at ハイランダー公式ストア, Thank you so much for your glowing 5-star review! 🌟 We’re delighted to hear that you’re satisfied with the review function and that I was able to address your layout questions promptly. Your kind words truly motivate us to keep delivering top-notch support and solutions tailored to your needs. If there’s ever anything more we can do to enhance your experience, don’t hesitate to reach out. We’re always here to help you take your store to new heights! Wishing you continued success, Joomart Customer Support Manager

5 / 5 Share

Jan. 15, 2025

Janat helped me with my enquiry. I was supported and my issue resolved! Love the app and love the support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear Faith, Thank you so much for your wonderful feedback! I'm absolutely delighted to hear that you were happy with the support. It’s always a pleasure to assist, and I'm thrilled that you love the app! If you have any questions in the future or need any further assistance, please don’t hesitate to reach out, we are here to help! 😊 Best wishes, Janat Customer Support Manager

5 / 5 Share

Jan. 12, 2025

I will recommend this plugin to others. I really value the speed at which customer service handles inquiries, and they’ve done an excellent job in this regard.

Using app

2 months

Total reviews

9

Average rating

5.0

Developer Reply

Dear Eureka Ergonomic team, Thank you so much for your kind words and for recommending our app to others!🌟 We’re thrilled to hear that you value the speed and quality of our customer service. Our team works hard to ensure that all inquiries are handled promptly and effectively, and your feedback truly motivates us to keep improving.❤️ If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊 Best regards, Customer Support Team

5 / 5 Share

Jan. 9, 2025

Truly Appreciate the migration support manager and tech team! We were having issues with legacy version but they made the migration so easy and quick! Super nice and fast :) They also made custom changes for our membership page links and it's flawless. Thank you so much Maryam and her tech team!

Store

elago

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Dear Younghoo at the Elago team, Thank you so much for your kind words! We’re thrilled to hear that the migration process went smoothly and quickly. We always strive to make these transitions as seamless as possible, and we’re so glad our team was able to assist you with the process. 🙌 Rest assured, we will pass along your heartfelt thanks to Maryam and our tech specialists. They will be so pleased to know their efforts have made such a positive impact. 🤗 We’re always happy to help with any further adjustments to ensure everything looks perfect and aligns beautifully with your brand. If you need any additional support or have further requests, please don’t hesitate to reach out. We’re here to ensure everything continues to run effortlessly and to your satisfaction. Thank you again for your trust and appreciation. It’s truly a pleasure working with you! 💖 Warmest regards, Customer Support Team

5 / 5 Share

Jan. 6, 2025

英語でのやり取りになりますが、迅速に対応いただけサポートは万全です。

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Dear Yuko and the team at Patchouli, Thank you so much for your amazing feedback! 🌟 We truly appreciate you taking the time to share your experience with us. We’re thrilled to hear that you found our app and the service we provide helpful and that our team was able to assist you effectively. Your kind words about our app are very invaluable to us. ❤️ If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊 Best regards, Customer Support Team

5 / 5 Share

Dec. 26, 2024

Now that I have been in contact with the team, I have been able to realize the capabilities that this application has. The team has helped me a lot with quick responses and very good support.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Dear Maria at the NiceLifemx team, Thank you so much for your kind words 🌸! We're thrilled to hear that you've been enjoying the capabilities of our app and that our team has been able to assist you effectively. Your feedback means a lot to us, and we're always here to help whenever you need support. 😊 Kind regards, Ayana

5 / 5 Share

Dec. 23, 2024

Very responsive and helpful with enquiries. Thank you to Janat for helping me fix an issue!

Using app

Over 2 years

Total reviews

8

Average rating

4.9

Developer Reply

Hi Louise and the team at Oscha Slings, Thank you so much for sharing your kind review! 😊 I’m thrilled I could assist you promptly. Your feedback truly means the world to us and inspires our team to continue delivering exceptional support. I look forward to providing more assistance as our collaboration grows. 💕 Best wishes, Janat Customer Support Manager

5 / 5 Share

Dec. 18, 2024

Good app! The customer service reply to me & solve my issue very fast!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey, the team at COFOGLOBAL and Tony, Thank you so much for your kind words and positive feedback! 😊 We’re thrilled to hear that you found our app helpful and that our customer service team was able to resolve your issue quickly. Providing prompt and efficient support is our top priority, and it’s always rewarding to know we’ve made a positive impact 🫶🏻. If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here for you! 💙 Best regards, Customer Support Team

5 / 5 Share

Dec. 13, 2024

Installation is not difficult, but if you have any questions, they provide quick responses via email support.

Developer Reply

Hi the team at BEABLOOM, Thank you so much for your positive 5-star review! 💕 We’re delighted to hear that the installation process was straightforward and that our email support team was quick to assist. Knowing that our email support team was quick to assist you truly makes our day! Providing timely and helpful support is something we take great pride in. Our goal is always to ensure a seamless experience for you. If you ever have any questions or need further help, don’t hesitate to get in touch—we’re always happy to assist! 💌✨ Kindest regards, Customer Support Team

5 / 5 Share

Dec. 13, 2024

I am very satisfied with the support provided by the Growave support team. Their attention was extremely quick, friendly, and they resolved the issue immediately. In my case, I was attended to by Anna, who was very kind and efficient. We have been using the application for almost two years now and this is the first time we have had to resort to the support team. We are very satisfied with the application and its performance.

Using app

Almost 2 years

Total reviews

10

Average rating

4.9

Developer Reply

Dear Moto-Rad team, Thank you so much for your kind words and for sharing your fantastic feedback! 🤩 It’s great to hear that you were happy with the support provided by our team. We’re delighted that Anna was able to assist you promptly and professionally, and I’ll be sure to pass along your compliments to her. 💕 We’re also very grateful for your continued trust over the past two years. Knowing that the application has been meeting your expectations and running smoothly for so long is incredibly rewarding for us. Please remember that we’re always here for you. If you ever need assistance again, no matter how big or small the issue, don’t hesitate to reach out. Your satisfaction is our priority! Thank you for being such a valued part of our community, and we look forward to supporting you for many years to come. 😊🙏 Warmest regards, Customer Support Team

5 / 5 Share

Dec. 11, 2024

Excellent support from Janat. I had an inquiry, and she responded immediately with a custom video showing me exactly what I needed!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, dear team at MoonlightMakers, Thank you so much for your amazing review! 😊 I’m thrilled to hear that the video was helpful. It’s always a pleasure to assist you, and I’m here whenever you need further support. Your kind feedback means the world to me, and I look forward to helping you again in the future! ♥️ Best regards, Janat ​Customer Support Manager

5 / 5 Share

Dec. 6, 2024

I am using the free version and it's already awesome with tons of features available. My main purpose for this app is for the reward system and reviews. Recently, I have encountered a problem with the reviews layout/UI on my store page, the staffs, especially Kani and Janat, they are extremely helpful and had helped me sorted out my concern within two days time. With that, there's no reason for me not to write a review to praise the support staff and the easy to use, features packed app. Keep up the good work guys! <3

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Dear TzunaBee team, We truly appreciate your kind and thoughtful feedback! It’s fantastic to hear that you’ve been enjoying the app and that our features are supporting your business in the way you hoped. 🥰 Our team is always dedicated to providing friendly and effective support, and your acknowledgment of our efforts really inspires us to continue improving and delivering the best experience possible. We’re also thrilled to hear that you find the app user-friendly. We’ve put a lot of effort into ensuring the interface is simple to navigate and the features are effective, so it’s incredibly rewarding to know that it’s making a positive impact for you. We’re always working to enhance the app, and your feedback plays a key role in helping us create even better experiences for our users. 🤩🙌 We really appreciate you taking the time to share your thoughts with us. Your feedback not only boosts our morale but also helps us understand what users value most, which is crucial as we continue to develop and enhance the app. Thank you for being such a supportive user, and we’re excited to continue serving you in the future. Please don’t hesitate to reach out if you ever need further assistance or have any more suggestions – we’re always here to help! 💕 Warmest regards, Customer Support Team