Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,117
chart
#1,086
All reviews
Rating Breakdown
Review RSS Feed
July 6, 2023
Since I first started using Growave a few weeks ago it has been very seamless and easy to integrate with my site. Some features do require support from the help desk but they jump on top of requests and are always eager to assist. Nothing but good reviews from me and my team and we can't wait to dive into more of the features!
Dear team at Strength of One, Thank you for taking the time to leave us such a great review 🌺! It's a real pleasure to our ears that you are happy with our app and customer support! We will do our best to continue to provide you with the highest level of service and product 🙌. Happy Growaving!💙 Anna, Growave Support team.
July 6, 2023
Very good support, the app itself works great and provides a lot of options for our customers to reach new goals in loyalty system.
Dear team at Mi-Home, Thank you so much for the fantastic 5-star review! We’re thrilled that you are satisfied with our service. Your feedback is much appreciated, and we hope to be of help again soon! 💗 Janat, Growave Support team. 🥰
July 6, 2023
Prompt and excellent customer service, would recommend the product and company for all your growth needs.
Hi team of Bahati Collective, We highly appreciate your recommendation 🥰! Our big team works hard every day to provide 5-star service and we're support delighted to hear that we were able to do it 🤩✨. The customer support team sends you best wishes 🙌🏻! Aidana, Growave Support team.
July 5, 2023
Great app for collecting reviews and a perfect loyality award programm combined with the wishlist. All three functions are essential for a perfect relationship to your customers! The best of it is the support - always reacting very fast and sufficient!
Hi Papier & Stift team, Thank you so much for your fantastic five-star review! We truly appreciate your kind words and your support. It's wonderful to hear that you had such a positive experience with us. 🤗. Happy Growaving 💙! Ainura, Growave Support team 💫
July 4, 2023
Always keep attention to clients, great service! If you're migrating reviews from another platform, do let Growave do your migration!
Hi team of AYA Perfumes, Your kind and heart-melting words made our day 🥰✨! Taking quality care of our valuable customers is our highest priority. Please let us know whenever you need our help 🙌🏻. We are here for you! Aidana, Growave Support team.
July 7, 2023
If you are just starting out with your store, I would highly recommend Growave. It's also great if you already have a store but if you are looking to integrate previous reviews, this might be a daunting process to do by yourself (depending on which app you are importing from). With that said, Anna and the team at Growave was very responsive to my requests with formatting and adding different features to my online store. They also offer a loyalty program, wishlist integration and reviews all in one app. I like how they are all in one app to avoid integrating with third party apps and for collecting analytics all in one place. It also integrated seamlessly with customers and account creation on shopify making users create accounts with my store in order to access the wishlist, loyalty programs and to write reviews. I particularly liked this because it's always encouraged to have more users create an account with you. I gave 5 stars and not 4 because the team at growave can help you with transferring previous reviews from other apps (if you cant do this process by yourself).
Dear team at RSVR Jewelers, Thank you so much for taking your time and leaving us a positive review!🤗 We are glad to hear that your app meets your expectations! Please kindly be noted that our team works very hard to automate the process of migration from one app to another. But I would also like to mention that we are always ready to assist you all the way through with any queries you will have about our app! Let me please assure that we take all the feedback seriously to improve the app, and make it better for you.🙌 From our side: we are trying to provide the best possible service and improve our app from day to day. ⭐ Once again, thank you for your kind words and for choosing us.💙 Anna, Growave Support team.
June 30, 2023
This is my first experience building a shop site with Shopify. As a Japanese person who is generally not good at English, when using an app made by a vendor other than Japan, it is difficult to contact the vendor's support team in English. However, the support team for this app kindly responded to my questions and requests one by one. Also, due to the time difference issue, it generally takes at least a day or more from the time I send the question to the time I receive the answer. However, I have found this support team to be very responsive, within a few hours on average. This app has three functions: "Wishllist", "Review", and "Reward". Regarding "Reward", there may be some resistance in Japanese business practices, but after testing the details of this function, I understand that it has a wealth of functions to increase repeat orders from customers. I think that shop sites targeting Japanese customers are well worth using this app. I think this app would be perfect with the addition of wholesale functionality. My shop is a B to C shop, not a B to B shop. However, I would like to sell the product at a special discounted price to a special member customer. A product can have a regular price and a member-only price, and when a member customer with a customer tag logs in, the member-only price is automatically displayed. That's all there is to it. There are certainly apps with such features, but they are either expensive due to a lot of unnecessary features, or as a way of discounting, many apps use a % discount method instead of a fixed price. I hope that this "GROWAVE" app will evolve further in the future and have the simple and reasonably priced "Wholesale feature" that we want, like the above. Finally, thank you very much to all "GROWAVE" support staff.
Hi, the team at お買い得マーケット えがおのたね and Takahashi! First of all, I would like to thank you for such kind words and for your amazing feedback. It is very pleasant for our entire team to know that we are working and supporting you for a reason! ✨😍 Thank you very much for highlighting several important points and we are thrilled we are helping your business develop. This is our main goal. 🥳 You are happy - we are happy! 💙 We will try our best to continue to provide you with excellent service. See you soon. 😍 Ayana, Growave Support team! 🎉
June 30, 2023
So far we have not used the app too much but we want to mention that the customer support we have received on our Onboarding, especially from Anna, has been very helpful, prompt responses and solutions to all our questions, keep it up!
Dear team at SIEMSISU, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!🥰 We do our best to make the experience with Growave easy, and our customer support and developers teams are always ready to support you with any requests that might arise. We hope for a long and productive collaboration. 😇 You're amazing either way! ⭐ In the meantime, please don't hesitate to reach out to me with any questions you might have! Anna, Growave Support team.💙
June 30, 2023
Great loyalty scheme app, has all neccesary features and a helpful support team. Would highly recommend to anyone looking at putting a store loyalty scheme in place
Hi team of Blue Almonds Ltd, We highly appreciate your taking the time and sharing your feedback 🥰! Please feel free to reach out anytime you need assistance ✨. Our team is always happy to help you! Aidana, Growave Support team.
June 30, 2023
Super friendly support and very helpfull! It looksgreat and very easy for customers to use. Love it!! I will absolutley recomend it.
Dear team at Susanna Falken Jewellery🌺, Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us🙏🏻! Begi, Growave Support team.
June 30, 2023
Amazing support by Growave team (Nurila). She resolved our query on the go. Very knowledgeable. So far I am liking this app.
Hi, the team at Kashkiya! 💜 We’re really grateful and appreciate you taking the time to share your rating with us. 🙌 We’re glad that you enjoyed our service. It's our privilege to assist you guys. 🤗 Happy Growawing! 💥 Nurila, Growave Support team.
June 29, 2023
The support team was very helpful. Solved an issue swiftly. I would definitely consider availing this app again in the near future.
Hey, the team at Jacob's Well Chai! We do appreciate your 5* rating for our service, and we keep providing the best service for all our valuable merchants. 👌 We will be more than happy to welcome you again in the near future and wish you good luck! 👍✨ Kindly feel free to reach us if you need any assistance, we'd love to help you. 🤗 Nurila, Growave Support team.
June 28, 2023
I'm pleased with Growave. I was quite confused at first on how to change the widget position, but Ayana from customer support help me a lot by moving the widget to a better location, and looks much nicer now.
Hi Team, Thank you so much for your valuable time and for sharing your feedback. We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functioning of the app. 🤗 Please do not hesitate to reach out for any further assistance or if you have any questions. We are here to help you. 🙌🏻 Ayana, Growave Support team.
July 4, 2023
I had some serious issues with this app but the staff helped me patiently to get all set up and running. I am looking forward to seeing how this evolves, it's already very good. I recommend this app - absolutely!
Hi Team at Isotmatot.fi, We are delighted to see your 5-star review and your amazing feedback. 🤩 Thank you for trusting our app. We will keep providing the best service for all our valuable merchants. Our Team is looking forward to the future and our beautiful collaboration! Once again, thank you for your kind words and for choosing us.💙 Adil-Ai, Growave Support team. ❤️
June 15, 2023
The app works well and the support team are very helpful with queries and functionality of the app. Easy to use and nice addition to our store
Dear Curaloe - South Africa Team, Thank you for the positive feedback! We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functionality of the app. We're committed to providing an easy-to-use solution that adds value to our merchants' stores. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Adil-Ai, Growave Support team.
June 13, 2023
Good price to quality ratio! .Easy to set up app. Superior , responsive customer service. Thanks a lot Meerim :-)
Dear team at Magenta Shop Hungary, Thank you for taking the time to leave a 5-star review! You really made our day!🤗 We are glad to see that our app and customer service met your expectations. A special thanks for mentioning the service, we will be sure to pass on your words to Meerim.⭐ The team is always happy to assist you, so please reach out at any time you need our help!💖 Anna, Growave Support team.
June 12, 2023
Fantastic app, great price and above all, unmatched customer support. Janat was very helpful! Thank you!
Dear Cazza Petite & Zacks team, Thank you for your kind words and for supporting our product. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! 💖 Janat, Growave Support team.
June 12, 2023
Great support, useful features. Reviews and wishlist work great, loyalty I'm not using at the moment. There were some minor style changes I wanted changed, and support fixed them all promptly.
Hey team at Dakiheaven.eu, Thank you so much for your kind words! 🥰 We’ve been working hard on improving the user experience of the app, and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! 😍 Whenever you need our assistance, please do not hesitate to contact us! It's a pleasure for us to serve you! 🌞 Anna, Growave Support team 💙
June 10, 2023
I'm thrilled that I can use one app to replace the loyalty/reward system I had before AND replace the wishlist app I had before as well. Add in the fact that they also have a product review system that is integrated with the rewards system and you've got a lot of value in just one app! The team at Growave including Aziz, Masha, Anna, and Janat have been super helpful during my trial period and are always prompt with responses and solutions to any issues I might have. I'm excited to keep using Growave to improve my site's experience for my customers.
Hello Gundam Shoppers Network team, Aww, thank you for taking your time and leaving us such a nice review ❤! We highly appreciate your sincere and kind feedback about the performance and setup of our features, and especially about our Customer support 🤗. Your opinion is crucial to us, and now we are incredibly pleased to know that you are happy with our app and service 👍. We will do our best to continue to provide you with the highest level of service and product ⭐. Thanks again and looking forward to fruitful cooperation! Masha, Growave Support Team!
June 10, 2023
Integrating this app into my store was a breeze. The app seamlessly integrates with my website and other marketing tools, ensuring a smooth and cohesive experience. I didn't need any technical expertise to set it up, and the support team was always available to assist whenever I had a question.
Dear team at Zephyrux, Thank you so much for taking the time to leave us a 5-star review❤️. We're glad that customers like you are having a great experience using Growave. We’re here for you anytime✨. Aidana, Growave Support Team!