Growave: Loyalty & Wishlist +
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Rating
4.8
feedback
2,117
chart
#1,086
All reviews
Rating Breakdown
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June 8, 2023
Very professional. The communication was amazing. They are very patient in answering every question I have. Thanks for all your help!
Dear team at Ombreprom, ✨ Thank you so much for this 5-star review. 🙌 We really appreciate you being a customer and helping to share with the community about our service. We will keep you provided with the best service. 👌 Stay with us and Enjoy Growave. 💥 Nurila, Growave Support team!
June 2, 2023
Professional Groware, great support team. I met a problem and quickly answered and dealt with it for me. This makes it easier for me to use the Groware. I will continue to use it and try the advanced subscription. Looking forward to the performance behind.
Dear SECCHIC team 🤩 Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words and support. Your satisfaction is truly rewarding for our team, and it motivates us to continue delivering exceptional service. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to help and always ready to go the extra mile for you. Meerim, Growave Support Team.
May 31, 2023
日本製の有料テーマ「MISEル」と合わせて利用しています。 写真つきのレビューとレビューに対するリワード、ウィッシュリストやソーシャルログインなど必要な機能がまとまっていて、とてもうまく機能しています。 管理画面も日本語にできますしレビューなども日本語で表示が崩れることはありません。 サポートは英語になりますが、翻訳ツールを使えば問題なくコミュニケーションがとれますし、とても素早く対応していただけました。
Hi team of アンティークショップ SILVER-LUG, It's such a pleasure for us that we were able to meet your expectations and provide a smooth and effective tool for your business 🥰. Our Support team works 24/7 to help you whenever you need assistance 😇🙌🏻! Therefore, please let us know any of your questions or query. We are always ready to help you ✨! Aidana, Growave Support team.
May 31, 2023
Amazingly made. Very creative and very intuitive to use. Not to mention how clever the whole idea about this is. Well done for the app! :)
Dear, team at ROYALTY FASHION! Thank you for your honest review of our app and for 5 stars.😍 We really appreciate you taking the time to share your rating with us and very delighted to hear such kind words from you. 🙌 Kindly feel free to reach us, we'd love to help you. 🤗 Nurila, Growave Support team.
May 30, 2023
Very good app, and excellent assistance. Thanks so much, Janat and the whole customer support team!
Dear team at IPPOPOTAMO, Thank you so much for taking the time to provide feedback! I'm so grateful for your 5-star review. You made my day. 🎉 Thanks for sharing your rating with us and the community. 😍 I always strive to provide the best product and support for all our customers. 👏 Looking forward to assisting you again soon! ✨ Janat, Growave Support team.
May 30, 2023
Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.
Hey, the team at Shaving Time! 💜 Thank you so much for taking the time to leave an excellent rating.🙏We will share this with our team to let them know to keep up the amazing work. We really appreciate your business with us and doing our best to serve you for the long term.👌 Please let us know what we can do for you. Aidana, Growave Support team.
May 29, 2023
Customer support is very helpful and patient. They will fix your requests accordingly. Appreciate!!!
Hey, the team at Cotteahk! Thank you so much for sharing your feedback and rating as 5 stars app.🙌 We love what we do and will continue to serve you at a high standard level. 💖 Stay with us and enjoy Growave! ✨
May 27, 2023
It is a great app and the chat assist is fast too. The only thing I would add into the app is an auto discount for my customers when they purchase based on their tier. It is more rewarding and it's easier to retain them. Unless it is already in the app which i don't know how to set it
Dear team at Fravi Sdn Bhd (Bebehaus) 562119-D🤗, Thank you for your positive review of our app! We're thrilled to hear that you find it great and appreciate your kind words about our customer support managers💗. We appreciate your suggestion about adding an auto discount feature for purchases based on customer tiers. While this feature is not currently available in the app, we'll definitely take your feedback into consideration for future updates. Moreover, we have several workaround rules that give out discounts to customers as a reward for their purchases. If you have any more suggestions or questions, please feel free to reach out. We're here to help🙌🏻!
May 26, 2023
I'm so glad I upgraded! I was lost with the other plan even after canceling; I found customer support extremely helpful and now have an even better plan with 24/7 customer support! They respond quickly and thoroughly! Thanks so much, Aziz and the whole customer support team!
Hey Leah and team at Mona Lisa Pure, Thank you for your kind words. We really appreciate it.🥰 Thank you so much for taking the time to leave a review. We value your support and loyalty, and we're honored to have you as part of our community. 💕 From our side: we are trying to provide the best possible service and improve our app from day to day. 🤗 Once again, thank you for your kind words and for choosing us.❤
May 26, 2023
Great app and excellent customer service. The shop owner wanted a loyalty app with free product rewards, and this app had it and so many more great features. It's been a month and everything has been working great in the backend and for customers. Widgets are good, but the integrated pages fit our theme perfectly. I don't think it was mentioned in the features, but the free product automatically adds to the cart when the customer redeems points, this is fantastic, because some other apps don't do this. A big thanks to the growave support team for all their help during set up.
Hey, team at Beauty Solution | Solution Beauté, Thank you for your 5-star review, it's much appreciated!🌺 We’re happy to see that you had a 5-Star experience with the Growave app and our Support team! 😍 Proving the best experience with the app and support is our main priority. From our side, we'll try our best to keep assisting you along this beautiful journey! Happy Growaving!💌
May 24, 2023
I just installed the app and I am really excited about all the features it offers. I needed help with customization and I was really pleased with the customer service I received. Anna and her team were on top of it, very quick to reply and made all the changes that I requested. Thank you for making the integration as seamless and quick as possible! M
Dear team at Santicler and M 💖, Thank you! We truly appreciate you taking your time and leaving us such an amazing review!🤗 We do our best to make the experience with Growave easy, and our customer support and developers team are always ready to support you with any requests that might arise. Furthermore, we hope for a long and productive collaboration.✨ If there's anything else we can do to help, just let us know. Happy Growaving! 😍
May 23, 2023
Growave is startup-friendly in terms of features, pricing, and support. After installing Growave I knew that I was missing a lot. They provide so much for a reasonable price and the support is top-notch, just make sure to communicate with them and they'll get on it immediately which for me is the best feature.
Hi, the team at GoodyTees.com, We are so thankful that you found the time and left us this amazing review. 💚 💛 And words can't describe how thrilled we are to see that you're enjoying our features as much as we're enjoying being of service to you. Also, we personally want to thank you for spreading peace and confidence during these trying times! 💫 🌿
May 23, 2023
Growave is awesome, our video game shop was missing out having a Loyalty program and Growave filled the void.
Hey, Retro Gaming of Denver team, Thank you so much for taking the time to leave us a 5-star review!⭐ It means a lot to us that you took the time to leave a review!😍 We work every day trying to meet our customers' wishes, and when we see that they are pleased with our app, we are more than happy. Wishing you a good week ahead and happy Growaving!💙
May 23, 2023
I have been using Growave for my Shopify store, and I must say, their referral and product review features are absolutely exceptional! They provide a seamless experience for our store. I would like to take a moment to express my gratitude to their amazing team for their outstanding service. The referral feature offered by Growave is a game-changer. It allows my customers to easily refer their friends and family to my store, incentivizing both parties with rewards. The setup process was straightforward, and the customization options were extensive. I appreciate how Growave provides the flexibility to tailor the referral program to match my brand's unique needs. Additionally, the product review feature has been instrumental in building trust and credibility among my customers. Growave's review system is intuitive and user-friendly, encouraging shoppers to leave feedback and share their experiences and photos with my products with my shopify theme. The ability to display reviews prominently on product pages has significantly influenced purchasing decisions and boosted conversion rates. I am thrilled with the positive impact it has had on my store's reputation. However, what truly sets Growave apart is their amazing team. The level of customer support they offer is unparalleled. Whenever I had a question or needed assistance, their team was always there to help, promptly and efficiently. Their dedication to ensuring customer satisfaction is evident in their quick responses and willingness to go above and beyond. It's a pleasure working with such a knowledgeable and caring team. In conclusion, Growave's awesome. I am immensely grateful for the outstanding service provided by Growave's team. Their responsiveness, expertise, and commitment to excellence have exceeded my expectations. I wholeheartedly recommend Growave to any Shopify merchant looking to enhance their referral program and leverage the power of customer reviews.
Dear Peppy Buddies team, Thank you for your detailed review of your experience with Growave! It means a lot to us that you took the time to share your thoughts with the rest of our community and us.🤩 Your review means a lot to us and lets us know we’re on the right track!🥰 It absolutely makes our day to hear that you had such a good experience with us, and really appreciate your loyalty and continued trust in Growave. We are always inspired by people that treat their work with attentiveness and care. So it's a blast to provide thoughtful clients like you with the most useful features and the most effective support, be assured that the pleasure is ours!🤗 Feedbacks like yours are a huge help for us and the greatest motivation to keep doing what we do every day, all our teams here at Growave doing their best to make our app even better and provide the services in a timely manner and make our customers' journey with us perfect and joyful! We truly wish nothing but prosperity and warm welcomes for your business! From our side, we'll try our best to keep assisting you along this beautiful journey.💙
May 19, 2023
The functionality of the app is great, and the customer support is top-notch! They are always quick to respond and help with issues. From an aesthetic standpoint, there are some things I would improve, but you really can't beat Growave when it comes to the value you get for the features.
Dear The Broken Token team, Thank you so much, what a wonderful review! Your kind words about our app and customer service are highly appreciated! We are always happy to serve you!🥰 Please kindly be informed that we work hard every day to make our app better for you. Your satisfaction is our main priority 🤗! If there's anything else we can do to help, just let us know. Happy Growaving!💙
May 19, 2023
Customer service has been fantastic! My customers enjoy getting points and using the discounts and whenever I have had a questions, doubt, or concern, their team has always been so easy to work with and very helpful!
Dear team of opradancewear and Daniela! Our team is so delighted to hear about your experience with us. The whole team works hard to be worthy of your 5 stars and we are on cloud nine to know that we reached our goal 🥰✨! Nevertheless, we will keep on working and improving our skills 🙌🏻! Please drop us a line whenever you need our help!
May 19, 2023
It's a great combination of features and price. Plus the support is solid. I've been with growave for a couple of years. But I'm not satisfied with the progress this app has (not) made in visual design. Nothing has changed. The overall visual design of the app is mediocre at best which doesn't help convert visitors very well. It feels very early 2000s. Growave needs to focus on design. We need more modern looking widgets and alternatives to the slider design for reviews. Why does it have to look so bad? Please look at Loox or other competitors which have card based design and grids. NOTE: I'm NOT talking about the Admin area. I'm talking about how the app looks on websites. Particularly the reviews.
Hi, the team at Coveralls, Thank you so much for your valuable feedback. Our team always ensures that you like our platform and that all your queries and requests get fulfilled quickly! 💖 We are always ready to go the extra mile to provide our friends with the highest quality care, and the fact that you have highlighted this means a world to us!😇 Thank you for making our day brighter! 💖 And thank you for pointing out the design of the features in the stores. There is always room for improvements and we working on it to make customers' experience great! ⭐️ Happy Growaving! ❤️
May 18, 2023
I have been using Growave now for over year and just absolutely love. Customer service is top notch. The team was able to resolve a problem I was having with the review slider in my theme and they resolved it so quickly. You can even get on a zoom call which honestly is the best part when needing tech help. Thank you Nurila and Aidana!
Hey, Diana and the team at Never Alone Candles!💕 We are incredibly grateful that you took the time out to leave us a 5-Star review, We are very happy that your experience with our app is Amazing. 😍 We will do our best to continue our service delivery at a high level. 🙌 Happy Growaving. ✨
May 18, 2023
Amazing product! Backed also by an amazing team, super helpful and with quick replies and fast implementations. There are a lot of components to the app and you'll need to spend some time to make sure that you set it up correctly, but well worth the time and effort
Hi Dean and Afrioz Pty Ltd Team! Thank you so much for taking the time to leave us a fantastic 5-star review for our app. We are thrilled to hear that you had such a positive experience, and we truly appreciate your support and feedback. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we have met and exceeded your expectations 🤩. Should you have any further suggestions or requests, please do not hesitate to reach out to us. We are always eager to improve and provide an even better experience for our users 😊.
May 17, 2023
It can be challenging to locate a product that not only provides an array of features but also maintains a high-quality, efficient and friendly technical support team. That said, I am delighted to report that this app surpasses expectations in both categories.
Dear ohmyblonde Team, Thank you for taking the time to leave us a 5-star review! 🤩 Our team is glad to hear that you had a positive experience with us and that we were able to meet your expectations. Your kind words inspire us to provide excellent service. Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime! Happy Growaving!💙