Growave: Loyalty & Wishlist
Boost sales with Loyalty, Reward, Referrals, Wishlist, Reviews
Rating
4.8
feedback
1,216
chart
#1,729
All reviews
Sept. 20, 2024
El equipo de growave se ha mostrado rapido y amable en las respuestas que he necesitado, sobre todo para entender los cambios. La aplicación funciona muy bien hasta ahora con mi tienda
Dear team at SkinB✨, Thank you so much for your fantastic review💖! We’re thrilled that our team has been able to support you effectively and that the app is meeting your expectations. It’s always our goal to ensure things run smoothly for your store. Should you need any further assistance, we’re here to help! Best regards, Begi Customer Support Manager.
Sept. 14, 2024
Just getting started with Growave and have to say the support as we set up has been impressive. We had a couple things only the GW devs could do and they actioned them so swiftly, and though we ran into a couple of bugs the team have been super responsive and quick to fix them.
Hello team, Thank you for your 5-star review! We are happy to assist you with your store setup and improvements! Your satisfaction is our top priority, and we are ready to implement your ideas to the best of our ability. Thank you for choosing our app! Kind regards, Yzat Customer support manager from Growave App
Sept. 11, 2024
They responded to my issue so quickly and have been so incredibly helpful!
Dear team at Body Science, Thank you so much for your fantastic review! 💕 We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊 Kind Regards, Saule Customer Support Manager
Sept. 10, 2024
Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!
Dear team at Sonela, Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed. If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌 Thank you for the recommendation and for being a part of the Growave family! Best wishes, Janat Customer Support Manager 💙
Sept. 8, 2024
Great service is vital for me as I am not techy. I need friendly help to get apps running and questions answered. I also was able to condense numerous apps into just this one making things more seamless in operating my website.
Hey Maison Khloe, Thank you so much for your kind words! We’re thrilled to hear that our service has made things easier for you. We understand that not everyone is tech-savvy, so providing friendly, helpful support is always our priority. It’s great to know that consolidating your apps into one has made your website operations more seamless. If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re always here to help! Best wishes, Anna Growave Support Team
Sept. 6, 2024
Really loving this app! Very helpful and knowledgeable
Hello Wander + Lust Jewelry team, Thank you so much for taking the time to leave us a review! Your feedback is incredibly important to us, and we're delighted to hear that our program is making a positive impact on your business. Ensuring your satisfaction is always our top priority, and knowing that we’ve contributed to your growth truly motivates us. We deeply appreciate your continued support, and we’re excited to keep assisting you on your journey toward even greater success. Kind regards, Yzat Growave Support Team
Sept. 3, 2024
Great app, does everything we need and more. Support from Janat was quick and helpful :)
Dear team at Crochet Society, Thank you so much for your fantastic review! ❤️ We’re thrilled that the app meets all your needs and that our support was helpful to you. If you have any more questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your support! Best regards, Janat Customer Support Manager
Aug. 30, 2024
I had problems with installing the code and changing the style. Got a reaction and solution within a couple of hours!
Dear Festivales team, Thank you so much for your kind feedback! 😊 We’re thrilled to hear that you’re happy with our support, as your satisfaction is very important to us. Please know that we’re always here to assist you. Thanks again for your trust — we’re committed to delivering the best service possible! 🌟 Best regards, Vlad Customer Support Manager
Aug. 30, 2024
Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!
Dear team at Tumbleweed Plants, Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌 We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive. Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕 Best regards, Saule Customer Support Manager
Aug. 22, 2024
Speedy and Helpful Customer Service!
Hi Team at CARBON COPY, Thank you so much for your 5-star review! We're happy to hear that our customer service team was able to assist you quickly and efficiently. Your satisfaction is our top priority, and it's great to know we're hitting the mark. 💗 If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! Thanks again for choosing Growave. Best regards, Janat Customer Support Manager
Aug. 21, 2024
Brilliant, there support team is fantastic, we needed some customisation done and they managed to get this done for me really quickly. Would def recommend Growave. Thank you for all your help.
Hi Team at The Keto Collective, Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had such a positive experience with our support team. It’s wonderful to know that the customizations were exactly what you needed. Your recommendation means the world to us, and we're here anytime you need further assistance. Thanks again for choosing Growave! Best regards, Janat Customer Support Manager
Aug. 20, 2024
We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!
Hey, ProSoccer team, Thank you so much for taking the time to share your experience! We're delighted to know that you're enjoying our app and the support provided by our team.🥳 Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way. If there's anything more we can do to assist you, please don't hesitate to get in touch! Sincerely, Anna from the Growave Support team.
Aug. 16, 2024
Had a rough time with initial installation, however Yzat and the team at Growave were incredibly prompt in resolving each issue individually. In less than 24 hours, the app was functioning at 100%. We're now using it across our 4 stores and the results are great so far! Would definitely recommend for ease of use and implementation.
Dear team at Osage River Gear, Thank you so much for your fantastic feedback! We are happy that we were able to lighten the installation process and make the time with our app the smoothest one for you. 🙌 Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support. In the meantime, if you have any other questions or need our assistance, we are always here to get your back. Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨ Best regards, Yzat Customer Support Manager
Aug. 14, 2024
Excellent Customer Service!, The Service Team is very responsive to inquiries submitted and thorough/timely with the completion. The Growave tool has been very helpful for our company. Highly recommended!
Dear team at Hattaché Beauty & Lifestyle Goods, Thank you so much for your wonderful review! 🌟 We're glad to hear that our team has met your expectations, and we're pleased that Growave has been beneficial for your business. Your recommendation means a lot to us, and we're here to support you whenever you need it. Thanks for being a part of the Growave community! Best regards, Anna from the Growave Support team.
Aug. 13, 2024
Dear team at Safari Ltd®, Thank you so much for the 5-star review! 🌟Your support truly means a lot to us. We're delighted that you're satisfied with Growave. Wishing you continued success with your store! Best regards, Saule from the Growave Support team.
Aug. 13, 2024
There is a simple issue that needs to be fixed, and it is highly disruptive to my store. Unfortunately, they do not have online resources or any live chat support. Since I wrote my one star review, they have been very much in contact, so I upgraded this review.
Dear team at Verified Shungite, Thank you for taking the time to share your feedback and for updating your review. We’re pleased to let you know that the issue was resolved promptly, and we appreciate your patience during this time. Additionally, please note that live chat support is a feature included in our ‘Growth’ plan and higher. While this option is not available on your current plan, we are dedicated to providing you and all our merchants with the best possible assistance through alternative support channels. We understand how crucial it is for your store to run smoothly, and we’re continually working to enhance our services to ensure a seamless experience for everyone. Thank you for being part of our community. Best regards, Binazir Head of Customer Support Team
Aug. 7, 2024
The Growave App is very nice since it combines both loyalty and wishlist together. But the most amazing thing is the support from the Growave team. As we have specific needs with 90% of our business still at the POS ,they are always helpfull with both advice and support. Customer Happiness and Success is clearly at the top op their list.
Dear team at LOFT the Store, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app. Our team is dedicated to providing top-notch support. It’s fantastic to know that our efforts to prioritize customer happiness and success are making a positive impact. If you ever need further assistance or have any additional feedback, please don’t hesitate to reach out. We’re here to help! 🥰💗 Best regards, Janat Customer Support Manager
Aug. 2, 2024
Le service client est très réactif et apporte une vraie aide !
Dear team at Herbaflor, Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you found our customer service helpful. Your satisfaction is our top priority, and we’re grateful for the opportunity to assist you. If you have any further questions or need support, please don’t hesitate to reach out. 💗 Best regards, Janat Customer Support Manager
Nov. 20, 2024
I'm content with the support team -specially Rashmi, with her quick responses and always helpful and kind. We just migrated to the new update (V2 version) and Growave helped us customize our theme. Everything worked out perfectly and we are happy with the result. Thanks!!
Hi Dan and the LOADEDSHOP team, We greatly appreciate your words! It’s fantastic to hear about your positive experience with our Support team. Your feedback inspires us to maintain our high standards of service, especially regarding the transition to our latest app version for our loyal customers. Should you need any further assistance or have more questions, please don’t hesitate to contact us. Thank you for choosing us! Warm regards, Vlad Customer Support Manager