Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,117
chart
#1,086
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Rating Breakdown
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May 18, 2023
This app is a must have if you are looking to offer loyalty rewards for your store. Affordable pricing with excellent features all in one app. Edited: I updated my review to 5-star. Turns out customer support tried to get back to my query but I couldn't receive the emails. My bad :)
Dear team of NailMarket & Co ☺️! We appreciate your taking the time and let us know more about your experience ✨! We are glad to hear that your app meets your expectations! As for the support team, please let us assure you that we take all your customers' requests seriously equal and the team works 24/7 to serve as fast as we can. We have tried to reach you via email 3 times, but seems you haven't received them. Please check all your folders (spam, promotion, etc.). Looking forward to hearing from you 🙌🏻!
May 12, 2023
Growave is an exceptional app that efficiently fulfills its purpose, eliminating the need for three separate apps. The support team is notably proficient, with Aidana standing out due to her swift responses, clarity, and precision.
Dear team of Prime HODL, We’re so grateful that you took the time to share your feedback with us 🥰. It’s our pleasure to serve customers like you ✨. You motivate us to be better! Please let us know whenever you need our help 🙌🏻!
May 11, 2023
This app is great! It does the job of 4 other apps we were using and paying for individually. It is saving us a huge amount over the course of the year. And the support is outstanding! We needed customization and the team at Growave was super helpful, quick, and really awesome to deal with. Very responsive team, we feel fortunate to have found this app! Thank you Growave!
Dear Whimsy Stamps team, We are very grateful for your wonderful review! 💕 Thank you for your kind words. Our team is passionate about providing all of our customers with outstanding experiences. We hope to continue to provide the same excellent experience. Please feel free to contact us if you have any inquiries, our team is always happy to help. 🥰
May 11, 2023
Had a very great experience with Aidana, she helped to solve a customer's request very quick! Overall the app has many features and has been working very smoothly.
Hi team of Yeppo & Soonsoo! Thank you for the great review 🥰! We’re glad that we were able to help you. You’ve made our day even better by sharing your experience ❤️! Please reach out at any time when you need our team's support. We are always here to help you!
May 7, 2023
英語ができない日本人ですが問題なく使えます 管理画面のUIもシンプルで言語も日本語が選択できるので、基本的な設定はスムーズにできました。ヘルプページも機能ごとによくまとまっているので参考になります。 とは言え、ところどころ設定でつまづいた部分やストアの表示についてカスタマイズ要望があったので、メールでサポートに問い合わせました。サポートは日本語対応していませんが、翻訳ツールを使って快適にコミュニケーションが取れます（私は英語は全く使えません）。返信も半日以内で来ますし権限を付与して直接ストアのコード編集までしてくれます。 良心的な価格でここまで親切にサポートしてくれることにとても驚いてます。 ストアをオープンしたばかりなので現在はお気に入り機能とレビュー機能のみの利用ですが、ストアの成長に合わせて他の機能もぜひ活用したいです。
Dear Noblechairs Team, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our company and that we were able to meet your expectations 🤩. Your feedback is greatly appreciated, and we are proud to have been able to provide you with the excellent service and support that you deserve. It is our goal to ensure that every customer feels valued and satisfied with their experience, and we are glad to have accomplished this with you. If you have any further questions or concerns, please do not hesitate to contact us. We are always here to assist you and provide you with the support you need 😊.
May 10, 2023
Do not leave negative review - for your peace of mind. No notification when you exceed your orders limit. You are out of answers when customer asks you how to apply reward, because you have no clue and have dig it out. Points aren't calculated correctly in British Pounds. You'll have to adjust every order (when customer spotted) manually. If you want pease of mind, please do not leave negative review. I have my all windows closed from incoming calls and emails from this corner shop.
Dear Vapesavers team, We value our customers' opinions and would like to thank you for bringing this to our attention. Moreover, we’re sorry to hear of your less-than-satisfactory experience with Growave and hope you will accept our sincerest apologies. 😢 Regarding your feedback about the order limit, please kindly be informed that we send three email notifications every month if the merchant exceeds the order limit. Also, we have a notification directly in the Admin panel in order for our merchants to be informed. I would like to mention that for self-study of our app, our team is constantly updating the knowledge base, where you can find answers to your questions. In addition, our customer support team is available 24/7 in order to assist you with all of your queries. 🤗 🙏 Concerning the currency Setting, our app relies on the base currency set in your Shopify Settings, and it converts the amount at the market exchange rate based on that setting. If you allow us the chance to speak with you at your earliest convenience, we would like to make it right so we can get this sorted out as soon as possible. 🙌
May 4, 2023
Love working with Growave! They are supportive and quick to answer our questions. We've had many meetings and custom dev requests and they've been FANTASTIC!
Dear StyleMeGHD team, Thank you for having time and leaving us that wonderful review!🥰 Our customers' feedback guides our business and helps us keep improving the service we provide.🤗 Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime! Happy Growaving!💙
May 2, 2023
The app is good, just started using it, but the customer service is AMAZING!! Always answering and being supportive.
Hi team of Oro Monaco, We are so happy to hear that we were able to help you! Please always remember, your support team is always here to provide the best service for you , our valuable merchant🥰❤️! Please reach out whenever you need assistance without hesitation 🙌🏻!
May 2, 2023
Fantastic app to reward loyal customers! Customer support and technical support has been excellent and we could not be happier :)
Dear team at Rare Candy Collectables, Hearing how much you love the app has brightened up our day at Growave🥰! Thank you so much for trusting us, and we can’t wait to help you again in the future.💕
April 29, 2023
Assistenza veloce ed efficente. Ayana mi ha aiutato nel settare l'app e per ogni mia richiesta è sempre presente
Dear team at Preziosi Curiosi, Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated, Silvio. You made our day! Please feel free to contact me with any questions or inquiries, we're always happy to assist 💖.
April 28, 2023
Growave has been a great partner for us. Our Success Manager Adeim (Adi) was available for technical support & advice night and day. She followed up on all the customizations we requested as well. We are extremely grateful for her support & kindness. Aizat, who helped us with the intro could not have been more helpful as well. Thank you.
Hi Koihappiness Team, We are thrilled to have you as a customer and your positive review has brought us so much happiness! 🥰 We hope to continue our partnership for a long time and bring you even more happiness along the way. 🙏🏻⭐ With love, Growave team!
April 27, 2023
Aidana at the Growave support team has been exceptional! Very responsive and easy to communicate with. My queries were handled very professionally and resolved quickly. So far, so good. Would recommend Growave Rewards.
Hi team of Ellie Jules, We are so grateful to have such customers as you. Your warm words are the biggest motivation for us 🥰✨! Hope for long-term and fruitful cooperation 🙏🏻! With love, Growave team!
April 27, 2023
Amazing service getting me setup from Begi! Hopefully the app helps with increase in repeat customers, it seems very good!
Dear team at Snack Squad🥰, Thanks for the awesome review about Growave💕. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our support team. Thanks for choosing us🙌🏻!
April 23, 2023
Growave has the best loyalty program and wishlist features. It helps businesses increase sales and customer engagement.
Hey, the team at GORO JEWELLERY! Thank you for your valuable feedback, it's a lot of us!🙌 We do really appreciate your time to share your love around the world.💕 Please stay with the Growave team and we make your experience AMAZING!👌
April 20, 2023
excellent support by the team. I love that they respond so quickly and comprehensively. Great job to everyone!
We cannot thank you enough for such a lovely and insightful review from your team, Lady Estere Jewellery! 😇 Our support team always goes above and beyond to provide excellent service to our lovely customers and it’s such a pleasure for us to receive your compliments about it. We are so happy to see how Growave perfectly fits in your beautiful store and even happier that you find it suits your needs. ✨ Once again, thank you so much! We hope for many years of fruitful cooperation with you. 💖
April 19, 2023
Been a great bundle of apps for a good price! The setup is easy, support helpful, and they have done several updates. Looking forward to see what they do in the future.
Hey, team at Craftbily✨ Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We really appreciate you being a customer. We’re here for you anytime. 👌 Happy Growaving💜
April 19, 2023
Over the past 3 weeks, my team has been actively involved in the launch of a loyalty program. Thanks to the Growave team for always responding quickly and trying to help with any task that came up along the way. Thank you
Dear Anywell team, Thank you for taking the time to share your positive experience with the Growave app 🥰. We are thrilled to hear that our team was able to provide you with the support and assistance you needed throughout the process. At Growave, we pride ourselves on our commitment to customer satisfaction, and we are delighted to have met your expectations 🤗.
April 15, 2023
The app does what it says. Very easy to set up. Great communication through and through by the team at every stage.
Hello there team at Deepak foods - The Desi Co., 😻 Thank you very much for taking the time to share your review. It means the world to us since we make every effort to deliver the best product and effective support. 😇 Such encouragement proves that there is a huge sense in all that we do. We deeply appreciate that you have chosen us and we will go beyond and above to meet all your expectations! 🤍
April 13, 2023
Great app and excellent customer service. The team is very efficient and reliable. Highly recommend this app
Hi Lotion Bar Team, Thank you so much for taking the time to provide feedback 🤩. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Let us know if you need anything, we are always here for you. Best Wishes 😊.
April 13, 2023
The app is awesome. It provides all the features you need to get a solid loyalty program going. Next to that, the support is so great. They reply within a few minutes and come with a fitting solution. I would recommend it to anyone.
Hi, BoutiquellebyLis Team! Thanks for giving us such a wonderful compliment. We put a lot of effort into making our product as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support❣️! Please let us know if you have any inquiries, we are here for you.