All reviews

Rating Breakdown

  • 5
    94% (1,139 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,196)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2023

Customer service speed and friendliness is absolutely spot on. Just a wonderful experience and there are so many great things to do with this app. I am excited to where it will take us :)

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sabine and team at Sagittamed🙌 Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. 🤗 Always ready to assist you and make your experience brilliant with our app. Happy Growaving. ✨

5 / 5 Share

Feb. 23, 2023

I have been using Growave for several months and have loved it. My customers love the option to earn points and I love the confidence buyers get from having reviews on products. I recently changed my shop theme and found it necessary to reach out to the developer team for assistance. They were very quick and professional and had my issue fixed quickly. I would highly recommend this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear Hen House Bath Co., Thank you so much for your awesome 5-star review!🤩 Meeting our customers' expectations is our main goal! You may always reach out with your questions or queries, and be sure, we'll do our best to assist you! We wish your business growth and prosperity! 💖

5 / 5 Share

Feb. 22, 2023

Thank you for your excellent support! I'm a Shopify beginner, so there are many things I don't understand, but they were willing to accept and solve even the most detailed requests. Also, I am Japanese, so I think I caused trouble with my poor English, but they patiently dealt with me. The functionality of the app is also great. I will continue to use this app.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hey Yo, 😊 Thank you for your detailed feedback, it's our privilege to assist you and make your experience with our app amazing. ✨ Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!🙌 Happy Growaving!

5 / 5 Share

Feb. 20, 2023

Fantastic support and a super useful app I'm new to Shopify and getting things setup, so I had a lot of questions. The team at Growave answered all of them. Now I'm super pleased with how this app looks and loving the multifunctionality of it.

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi MidnightCircle team, Our whole team is so happy to read such kind words! Your feedback is highly appreciated.🤩 We are happy to see our product and service meet your expectations. Please always feel free to contact us with any questions you might have. Happy Growaving ❤️!

5 / 5 Share

Feb. 17, 2023

Great customer support. I asked the Growave team to implement an advanced setting for my rewards system. Anna was super responsive, helpful, and transparent during the whole process, which is super important to me as a customer!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Dear DayglowHairColor, Thank you for taking the time to share your experience with other customers.🤩 We'll do our best to continue to provide you with the highest level of service and product! Thank you for choosing Growave!⭐ Let us know anytime if there's anything else we can be of service 💖

5 / 5 Share

Feb. 16, 2023

Great custumer care system, i asked for some changes and they did all i ask :). Great support. Thank you !

Store

Goyatè

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, the team at Goyatè! Thank you for sharing your feedback 😊. It's such a pleasure to know that we could implement your requests and everything was as you wished. Our team works hard in order to make happy each and every customer. We value everyone and do our best to implement all requests we receive💖. Growave Team is always here for you ✨.

4 / 5 Share

Feb. 15, 2023

The app is very good and support is excellent and fast. I've uninstalled it because it makes it mandatory for customers to create an account, while I prefere to let them decide if they want to join the reward program (and create an account) or just purchase more quickly.

Using app

3 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi, team ofmachebuoni, We appreciate your kind word for the app and Support team 🥰. Our team works hard every day to deserve your positive feedback. We’re delighted to hear that you received friendly, attentive service from our team. As for creating an account, I am afraid, without enabling an account, our app doesn't work. Nevertheless, we have forwarded your feedback to Product Management to review and implement in the closest updates. Please note that we are always here to assist you if you decide to come back. Hope to work with you again 🙌🏻!

5 / 5 Share

Feb. 15, 2023

Best customer service I have ever experienced. Quick response times on questions and no question is too much. Just awesome!

Using app

Over 1 year

Total reviews

27

Average rating

5.0

Developer Reply

Hey Kippenpakket.nl team, Thank you so much for this amazing review 💕! We at Growave always strive to be proactive, as your good experience with us is our top priority! Looking forward to assisting you more! Happy Growaving 💙

5 / 5 Share

Feb. 12, 2023

great service to fix my quick login issue and the google review issue. Begi is so patient for my complicated issues.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear team at Olynvolt💫, We really appreciate you taking the time to leave us a review💖. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience🥰. Thank you for choosing Growave✨!

5 / 5 Share

Feb. 12, 2023

Very cool features came with this app. i really like those. However, the app navigation needs to be more user-friendly and should have more customization capabilities. Anyway the customer service is very helpful and they help me set up the app.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Hey, Dotflakes Team! Thank you so much for your valuable time and your 5-star review. 💙 We will definitely make sure to take your feedback into account. Our Support Team is doing its best to provide a great experience with our app and customers as you motivate us to keep going! Happy Growaving✨!

5 / 5 Share

Feb. 10, 2023

Easy to use and fantastic, fast customer service!! The customer service took the anxiety out of learning yet another Shopify app. Our customers are happy, too, that they don’t have to download anything or keep track of their points. We have an older demographic and it’s worked beautifully.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Kerri and team of 6th & Broadway Clothing and Decor, Your kind words keep our hearts warm and inspire us to make great things 🥰! We appreciate your support and trust! With love, Growave team ❤️!

5 / 5 Share

Feb. 9, 2023

The app works great and does what it promisse. The support team is on top of their game, super fast and really helpful! Thanks so much for your service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Chris and the team of Powerslide, Thank you so much for your heart-melting words. Deserving your 5-star feedback is the best reward for us. Best, Growave team ❤️!

5 / 5 Share

Feb. 9, 2023

It's very great app! Very useful, there's a lot of function on it and really stable! And also the support team is so fast and quick response to resolve our problem! My shop is growing fast after I install Growaves app! especially for the Customer Tier. Our customer now will always re-purchase on our shop in a certain times to keep their Tier, points and rewards. It's really so obvious to feel the different after we use this app. Thank you Growaves :)

Store

BFFECT

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey, team at BFFECT! 🤗🤗 Thank you for choosing Growave and sharing your valuable experience with us and the world. Your insight on how the Tier program helped you get repeat sales is a delight for us. We assure to do our best to keep up with your expectations and not let you down ever! 😊

5 / 5 Share

Feb. 5, 2023

It is a very great app. Whenever I had any issues, I was able to contact the support team and they were able to resolve all issues quickly. Also, I used to use multiple apps, but thanks to this app I was able to consolidate them into one, which saved me a lot of money and I am very happy with it. 日本の方向けにも。 複数の機能を1個に集約でき大幅な節約ができます。 また、複数言語への対応もしっかりしているので安心して利用できると思います。 ただ、サポートは英語のみなのでそこだけ注意が必要です。

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hey, the team at Akecon-アケ魂- 🤗! Thank you for your lovely feedback! 😍 Our team is always happy to help our customers. We appreciate you taking your time and leaving us such an amazing review. 😇 Happy Growaving. 🐬

5 / 5 Share

Feb. 3, 2023

Great app. You can do so many things with just this one. Thank you to amazing customer support teams, they always reply fast and solve the problems.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, the team at move me🥰, Thank you for your great review about Growave💙. We’ve passed your kind words on to our team, they are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you🙌🏻. Thank you for choosing us✨!

5 / 5 Share

Feb. 1, 2023

Perfect app. When you have a question you can use the chat function. Got a question and I got an immediate personal and perfect answer. 5 stars for me!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Dear chastity-shop, Thank you for taking the time to share your experience with other customers 🤩. Proving the best experience with the app and support is our main priority. From our side, we'll try our best to keep assisting you along this beautiful journey! Happy Growaving!💖

5 / 5 Share

Jan. 31, 2023

App con muchísimo potencial, genial para la fidelización de clientes. Llevamos más de un año con ella y estamos muy contentos, pero lo que es mejor, lo están nuestros clientes, que ven día a día cómo les premiamos por confiar en nosotros. Buen servicio de atención al cliente, responden rápido a tus dudas. Muy recomendada si quieres dar un pasito más en tu negocio

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hey Luis and the team at Doctor Panush! ✨ We are very grateful for your amazing words and appreciate you for staying with us, it's really enjoyed working with you guys. 🤗 Happy Growaing! 🤞

5 / 5 Share

Jan. 24, 2023

I checked every other app on the shopify app store and i keep on coming back to to growwave. I am super happy that i picked this app, it is working flawlessly. I just want to say the account manager Gera have been so wonderful. she has a lot of patience and very prompt on all my quiries. One of the best support staff I have met and I could not be more happier. She is always there when you need her

Using app

About 1 month

Total reviews

20

Average rating

4.7

Developer Reply

Hi Prettyclick Admin, It was wonderful assisting you. Super glad I was able to help. 🤗 Thank you so much for taking the time to leave us a review. We're delighted to know that Growave makes a big difference to you! These are the experiences that keep us so motivated to continue doing what we’re doing. Happy Growaving! 💜

1 / 5 Share

Jan. 23, 2023

I used this app for over a year and it was a big mistake for our store. I would say that in the last year or so I received only a couple of reviews and I couldn't understand why. I changed from this provider to another and started getting reviews immediately. The cost of using this program is immeasurable to us.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hi team at Playroom Avenue, 😇 Thank you for taking the time to share your experience with us. We're sorry to hear that you were disappointed with our product. Our goal is to provide our customers with the best possible experience, and we regret that we fell short in your case. 🙏🏻 We take all feedback seriously and we would like to use this opportunity to make things right. We have made multiple attempts to contact you via Skype and email, but unfortunately, we have been unsuccessful in reaching you. Our aim was to ensure a clear and accurate understanding of the situation with the Reviews feature as this information could assist us in comprehending the circumstances better and making the necessary improvements. We would greatly appreciate it if you could reach out to us at your earliest convenience so we can discuss a resolution that will work for you. ⭐️

5 / 5 Share

Jan. 22, 2023

The application is very good and easy to set up! The support is very responsive and we thank them for all their help!

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Dear Jamila and hadijewelry team ❣️! Thanks a lot for your 5-star review! We sincerely appreciate your feedback 💛. And we’re so happy to have you as a customer. You’re welcome to come again anytime 🥰.