All reviews

Rating Breakdown

  • 5
    94% (1,139 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,196)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2023

Great app with many functions and is relatively easy to use. The support team is fantastic, they helped with a lot of the set-up process.

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

Dear CoolDudeCycling team, We are so glad to hear that you love our service! Your feedback is greatly appreciated! 😊😇 Thank you for taking the time to leave a 5-star review. Please let us know if you have any further questions, we would be happy to help! ⭐️

5 / 5 Share

March 31, 2023

Great app and wonderful support from the team. The entire suite of products really covers a wide base for the needs of our website.

Store

Hegen

Using app

16 days

Total reviews

8

Average rating

5.0

Developer Reply

Hey Hans and team at Hegen! 🙌 Big appreciation for your kind words, you made our day 👌 It is our privilege to assist our valuable merchants and make their experience with our app Awesome. 💕 Happy GroWaving! 💜

5 / 5 Share

March 31, 2023

I recently used the Growave app on Shopify, and I'm thrilled to say that their customer support team was outstanding. They responded quickly to my inquiries and were able to resolve any issues I had promptly and efficiently, exactly as I had hoped for. The responsiveness of the customer support team is a critical aspect of any app, and Growave exceeded my expectations in this regard. It's reassuring to know that I can count on their help whenever I need it. In addition to the excellent customer support, I found the app's features to be incredibly useful for my Shopify store. It has helped me to improve the overall shopping experience for my customers and boost sales. Overall, I highly recommend Growave for any Shopify store owner looking for an app that not only delivers exceptional features but also provides top-notch customer support.

Using app

17 days

Total reviews

11

Average rating

4.8

Developer Reply

Dear team at IMAN Shoppe Bookstore📚, Thank you so much for such a detailed and amazing review💗! We’ve passed your comments on to our team so they can enjoy the good vibes too🥰. Reviews like yours make our work worthwhile. We love that you enjoy using Growave and found the support team so useful. We couldn’t provide the service that we do without great customers like you! Thanks for choosing us, we can’t wait to help you again✨!

5 / 5 Share

March 29, 2023

Awesome functions and awesome, competent and fast support team. I am very happy with the plugin especially at that pricepoint.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Second Future team, I found that you left a review for us! I am so glad to hear that you love our service! Thank you for taking the time to leave a 5-star review, your feedback is greatly appreciated:) You made our day! Please feel free to contact us with any questions or inquiries, we are always happy to assist💖.

5 / 5 Share

March 27, 2023

Great app, lot of great options for boosting your site ! Also, when you need their Customer Support they are very responsive, answering & taking action even on weekends. Special shout out to Ayana for great service and help :) All together, great UX!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at Ilanga Eyewear, Thank you so much for your 5-star Review 😇. I was so happy to see it! Also thank you very much for your kind words I am very glad that I could be useful to you and also happy to know you enjoy your experience with Growave and Support Team. You made my day 💕. Please let me know if you have any further questions, I am always here for you.

3 / 5 Share

May 9, 2023

Update: they eventually come back to me with the refund. Update: they tried to show that they care and get back to me quickly at the beginning and promise a refund and simply disappear after we try to confirm the refund details. We uninstall the app multiple time and somehow it keeps installing itself and we are still being charged!!! The reason that we decide to use a different app is that their app breaks our customer experience always every time when there is an update since we did customization to it to align our website style. Review last time: We have uninstalled and stopped using it for a long time and just noticed that they are still billing us each month. Reached out for a refund and will update the results here.

Using app

Almost 5 years

Total reviews

7

Average rating

4.6

Developer Reply

Dear team at Sofary Lighting, We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service, we would like the opportunity to resolve this issue immediately😔. Please kindly be informed that we have emailed you several times to your Support email address since we are eager to assist you with your query. We would like to make things right so we can get this sorted.🤗 If you will be able to get back to us at your earliest convenience we will really appreciate it🙌🏻.

5 / 5 Share

March 24, 2023

Great app! After trying several App for loyalty rewards/wishlist and more, I chose Growave for several reasons: quality/price, multiple options and fast technical service that fixed my errors. So, I highly recommend it!

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi, The Art of Julia Spiri! Thank you for the glowing review🥰! We are grateful for your kind words and are pleased to know that our product has exceeded your expectations. Thank you for choosing us!

5 / 5 Share

March 24, 2023

Once again, the team at Growave have absolutely NAILED their customer service. A huge shout out to Aidana and Alex for their reactivity and professionalism, 11/10 to you both. The best customer support that exists.

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi team of Collect Paris, Our team is overjoyed to read your 5-star review 🥰✨! Your feedback is greatly appreciated. Aidana and Alex pass their best wishes to you 🫂! Please reach out at any time you need their assistance! The support team is always happy to take care of your queries! Happy Growaving 🎉!

5 / 5 Share

March 5, 2025

My worries about migrating to the new version of Growave was a bit daunting for a solo independent business but within seconds I felt supported by a the professional and friendly team. Thanks to Maryam, Yzat, Janat, and Kani - you make me feel confident and sure about my choice of your Loyalty and Wishlist app. My customers love the programme. 36% of my clients leave a review which is a fantastic result. Thanks and cheers! Audra's Brooches

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, team of Audra's Brooches, Thank you very much for updating your review and mentioning our work! We are happy to know that the migration went correctly and swiftly for your shop! Our kind words motivate us to make our App better and find the best solutions. We are very grateful for supporting us! Please do not hesitate to reach out if you need our assistance. We are always here to assist you! Warm regards, Yzat

5 / 5 Share

March 23, 2023

Great customer service! Janat is very helpful and answered any questions I had in a timely manner.

Using app

6 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the kind words about our team, we’re passionate about what we do and it’s great to see that it translates into results for our clients. We’re glad to hear that you’ve been happy with our work and we look forward to continuing to deliver value and results in the future💖.

5 / 5 Share

March 22, 2023

Great app! Very easy to use and their support team has been most helpful, making some small customizations for me to align with my website needs and style. It's very easy system to use for reviews, referrals, and rewards. All in one place.

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Dear ScrumMastered team, Thank you for taking the time to share your experience with other customers 🙌. We're always happy to assist you to build your business. It really thrills us to know that we could help you to achieve your goals. Feedback like yours is valued by every team member here, at Growave, and it gives us the motivation to keep doing our work with great pleasure!💪🏻 We’re here for you anytime, Happy Growaving 💙

5 / 5 Share

March 17, 2023

So far, so good! They are attentive and dedicated and get the job done efficiently. You'll immediately see how great they are because we're all merchants.

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear 1Muscle.com, Thank you so much for your amazing 5-star Review. 🤩 We are so happy to know you enjoy your experience with Growave and Support Team. And hearing your positive feedback is the best reward for us. 🤗 Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance. 😊 Happy Growaving! 💛

5 / 5 Share

March 17, 2023

Una aplicación bien hecha. Excelente servicio al cliente y no moví un solo código. Altamente recomendada y tienen muchisimas funcionalidades!

Using app

About 17 hours

Total reviews

3

Average rating

4.7

Developer Reply

Dear Mantallanta team, Thank you so much for your positive feedback! 😇 We are extremely thrilled to know about your experience with us, and it makes us so happy that you are enjoying your journey with us! Wishing you a good week ahead and happy Growaving! 💙

5 / 5 Share

March 17, 2023

Great customer service. Rashmi assists with the questions we have for the app, and forwards our customization request to the developer. The developer Damir makes it as what we want.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi the team at YesWelder, 😇 It is a pleasure for both Rashmi and Damir to be able to fulfill your request. And, we are glad that you are happy. The App is for you; nothing makes us happy than seeing our clients pleased and satisfied. Please feel free to reach out for any of your queries our Support team is here 24*7 for your assistance :)

5 / 5 Share

March 15, 2023

We absolutely love Growave! This app is a game-changer for our business. The loyalty program and reviews feature have helped us increase customer retention and boost our online reputation. The ability to offer rewards for social media sharing and referrals has also helped us expand our reach and attract new customers. The app is user-friendly and the customer support team is always there to help. We highly recommend Growave to any merchant looking to grow their business.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Magpiely Team. Thank you so much for your fantastic feedback ✨. We are glad to know that our app is helping you in your business. This is our main goal, hence we are doing our best to help merchants like you prosper and develop. Let us know if you need anything, we are always here for you 😊.

5 / 5 Share

March 3, 2023

Growave is feature rich and I'm so far very happy with it. The support team are amazing. Really responsive and I feel they have gone out their way to help me with all the technical assistance I needed. Thank you team Growave!! :)

Using app

2 months

Total reviews

7

Average rating

4.0

Developer Reply

Hi, Mustafa and the team of Continental Food Store! You can't even imagine how grateful we are to hear such warm feedback on your app and Support team 🥰. Please reach out to us with any query at any time. Our big team is always ready to do our best to meet your expectation. We appreciate your trust 🙏🏻 ✨!

5 / 5 Share

March 2, 2023

amazing costumer service! the team is extremely helpful from the beginning to the end. we are very excited to work with them!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at Valentina Shah✨, We really appreciate you taking the time to leave us a review, Carlotta. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you💖.

5 / 5 Share

March 1, 2023

Immediate response, full on help and much more, we have had a wonderful experience with their incredible customer support!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, the team at zapakait✨, Hearing how much you love our support team has brightened up our day at Growave💖! We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon🙌🏻.

5 / 5 Share

Feb. 27, 2023

This app is a must-have. So many key features to help your store grow with new customers. On top of that, the customer support is great. They are always willing to help and fix any issue you have. Thank you!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Life's Good Da Brand team, Thank you a lot for leaving us such a wonderful review! 😍 We are happy to know you enjoy your experience with Growave and are all here to provide excellent service! And hearing that our app helps you to grow your business is the best reward for us. Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance 😊 Happy Growaving!💙

5 / 5 Share

Feb. 27, 2023

We have had a wonderful experience with both this app and the incredible customer support! It is helpful having so many loyalty features centralized in one place and when we had a technical issue with the app, customer support helped us right away and fixed it immediately. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Kind Karma Company team, It’s great to hear that you had a positive experience with Growave. Our team will be happy to hear that their hard work has paid off 💖! Here at Growave, keeping our customers happy is our number one priority.⭐ We sincerely thank you for taking the time to share your kind words with us. And we are always here for you 😇.