Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,134
chart
#1,027
All reviews
Rating Breakdown
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Aug. 24, 2022
Very disappointing since the update. I am usually very happy with Growave but the Instagram feature stopped working for over a month now. I reported the issue immediately and no one is able to help. I used to display our influencers Instagram pictures with a specific hashtag and tag the products. Now this does not work and I can only display and tag pictures posted on our IG account (not pictures from a specific hashtag). I would change my review as soon as this issue is fixed.
Dear team at CHUU, I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention🙌🏻. Regarding your query, I'd like to kindly let you know that our app gives a signal to Facebook via the API, but Facebook's tokens are coming in invalid due to the hashtag posts not being displayed. However, our dev team worked with the Facebook support team and we were able to fix the issue. I have sent you multiple messages and would really appreciate it if you will get back to me in order for us to make sure everything is working correctly🤗. We appreciate your time and do hope that you will reach out to us soon✨!
Aug. 19, 2022
Great set of features. Some of the admin pages need work as it can be hard to make some changes after you have launched but the team is always more than happy to help and is very friendly
Hi Approved CBD team, Hope you are doing great! 🎉 We are very glad to hear that our Support team was helpful to you, our team is always working on their skills, and we are always ready to help you with the questions you have. 🤩 Also, all the members of our company work hard on the app improvement and every feedback about our update is very important to us. We are always open to hearing our customers' opinions because we are a client-oriented company. Thank you very much for your feedback. We appreciate your time! 😉 Have a great week ahead. 🙌
Aug. 18, 2022
The app is great and the staffs Tina and Alex are very helpful. We've gotten some setting issues at the beginning, but all solved by their kindly supports.
Hey 紀物書館+JiWu Bookstore, Thank you for your 5-star review, it's much appreciated. We appreciate for the fantastic review and are glad we could be of service! Please feel free to contact us again soon. 🥰 Happy Growaving! 💙
Aug. 17, 2022
One of our favorite apps. The customer service is A++++. Always responsive and helpful. I would give more stars if I could.
Hi BestSwimwear team, Thank you for your valuable feedback! We are happy to have a loyal client like you. We appreciate you taking your time and leaving us such an amazing review! 😊 Happy Growaving! 💙
Aug. 17, 2022
I've been using growave for about a month now and I absolutely love using it! My favorite features include the product reviews customers can leave and the shoppable instagram feed. It makes my online boutique look LEGIT. Tina & Alex on the support team were very helpful. They were able to help me in a polite and timely manner. 10/10 would recommend this app
Hey Apero Boutique team, Your feelings and thoughts mean a lot to the whole Growave team. 🙌 Our team always tries to perform excellent customer service, the main reason is that we have such incredible customers, like you, who deserve only the best! ❤️
Aug. 17, 2022
The Growave app is a very powerful all-in-one app that encompasses many features that are useful for e-commerce stores. The app is fairly easy to configure and it's UI / UX is simple and intuitive. The greatest part of the app is the translation function which allows for any and all translation of every single word within the app. My store's local demographic isn't English so having this function is extremely helpful versus smile.io is extremely very limited in language support.
Hi Wagu wagu team😊, Thank you for sharing your thoughts, we are more than happy that we were able to resolve the issue. We will try to improve the app and the customer service since every customer's feedback is valuable, and it is a perfect opportunity for us to see where we need to make changes and developments. Once again thank you! 🙌
Aug. 16, 2022
Great app and great customer service! Tina and Alex are always there to help Very user-friendly app!
Hi, the team of BKIND! We are so grateful for your kind words. Thanks for sharing your review with us and other Shopify users 🥰! We’ll pass along your warm words to Tina and Alex 🤗! Happy Growaving✌!
Aug. 12, 2022
Great support, avalable, fast and knowlegible. They were even proactive to make sure everything was working after I changed my theme. App works great, nice to have several features all role into one. Thanks Tina!!!!
Hi team at Le Petit Moulu, Thank you for taking a couple of minutes to share your experience with our app! 🤩 We appreciate it very much and will do our best to continue to live up to your feedback. And also, we will definitely pass on your words to Tina. 🤗 Happy Growaving! ✌
Aug. 11, 2022
Incredible app with awsome support, they are always available, fast and professional. So far the best I've dealt with.
Hi team at Voemièn😊, Thank you very much for this great feedback! We are glad to see that our app and customer service met your expectations. We will be happy to cooperate with you and be able to help you with growing your business. ✨ Have a great day! 🙌
Aug. 9, 2022
Great app with a great price and very good support. I've used other similar apps which are extremely costly in comparison.
Dear team at nekterorganics.com, Thank you for your kind words! We are so happy that you found us just at the right time, and even happier to know that we were able to help you. ✨
Aug. 9, 2022
The app is awesome and full of great features and the support is stellar. They do care about their client and go above and beyond to solve any issue or concern one might have very promptly. Thank you, Tina, for all your support!
Hi Vasile and Pavel😊, We are so delighted that you rate our service as 5-Star as we strive to provide just that for all our customers. Your review means a lot to us and lets us know we’re on the right track❤️! Thanks again for the review and for being such a great customer✨.
Aug. 8, 2022
A very good and useful app, with simple but very efficient feature that help to get great results out of box. And their 24/7 support is just true and awesome, they answer you even after a year with them. Wish them to continue like this and to keep taking care of their customers in such good way.
Dear KidiCrea Team 😍, We would like to thank you for your awesome feedback. 🤩 It is very nice to read and know that we are providing a qualified product and reliable support for our beloved merchants for reason! ✨ Looking forward to assisting you further!
Aug. 8, 2022
Incredible app and customer support! we've been testing many apps but nothing comes close to the high bar of the growave team. The speed of iterations on product is incredible and we're getting good ROI using the apps. A+++
Hi, the team at Fleek and Sanket! It is very valuable for us that you were completely satisfied with our app and put such a high mark on our work. 🥰✨ We will continue to provide you with the best tools for increasing sales and effective customer support! Happy Growaving! 🤗
Aug. 8, 2022
Very helpful team and super excellent customer service. thank you Growave. Appreciate your help to clear my questions.
Hi team at iElder.Asia, Thank you for the great review and positive evaluation of our work. ✨ We are very pleased that we have such sympathetic and grateful customers as you. We will certainly pass on your kind words to the support team. 🥰 The team is always happy to assist you, so please reach out at any time you need our help! 🙌
Aug. 8, 2022
Great app and customer service! We use it for both reviews and loyalty program. Support is fast and helpful.
Hey Sproutique team, We do appreciate your feedback. 🤗 Our team is always happy to help our customers. It means a lot to us that you took your time to leave a review. You really made our day! 🥰
Aug. 5, 2022
I use this app for the Wishlist feature and the team was very speedy in fixing all the issues and adding branding colors, so far we are very pleased with their work! Thank you.
Hey Bijoux de Chagall team, Thank you from the bottom of our hearts for expressing the appreciation of our features, and we couldn't be happier to see how you find our collaboration so fruitful. 💖 Please feel free to reach out if you need any further assistance. We will be glad to hear from you! 🙌🏻
Aug. 5, 2022
Master of none, unfortunately. Also steps on other review apps if you're not using their review functionality - continually hides your review page!
Dear team of Peter Cox Photography, Please accept sincere apologies from me and the whole team! We didn't mean to disappoint you and never meant to cause you any of the inconveniences you had while using our app. 😪 We truly want to be helpful and please be sure that from our end, we do our best to maintain smooth work and meet your expectations! 🙏 Unfortunately, since you deleted the app, we lost all access and didn't have a chance to investigate this case. Please give us a chance to prove that Growave is an effective and reliable app for your business. We realize we still have room to grow and feedback from our favorite customers helps us a lot. We will be happy to see you back with us if you ever decide to install our app and help you out with your requests and smooth integration. 🤗
Aug. 3, 2022
I ended up moving over to Growave so I could have all my reviews, points and Wishlist in 1 place (best features for the price by far!). I'm not very tech savvy so I had asked with help to import all my info over from my old apps. I have a hard time figuring out the CSV files that I needed to give to them but I was able to get that done. I would say that I wish with giving access to do edits they woulda been able to grab that needed info and import as it was hard for me to wrap my head around. But its defiantly not a deal breaker just was stressful to try and make sure I had everything they needed and of course I didn't lol. But the team was really easy to communicate with! They where really helpful with answering all my questions. They where able to import all the needed info and now I have everything ready to rock! they where even able to give me a review page to showcase all my reviews and also, to be able to see my product and site reviews in 1 place. I also like they where able to edit the page to let me give my customers a blurb as to why reviews are so important. All in all my experience with them is top notch and the customer service is amazing! I do appreciate the fat that they taught me how to get the CSV files but hopefully I wont need to do that anymore lol. Thank you for all the help and support!
Dear Modern Day Rags,✨ Thanks so much for your thoughtful and detailed review. This is incredibly helpful. 💪 We are glad we were able to meet your expectations! Thank you again for taking the time to share your experience with us. We’re grateful for customers like you. 🤗
Aug. 3, 2022
I love this app and its outstanding support team; they are accommodating and quickly respond to any query or issue you have while installing the app in your theme. My shop only uses the wishlist and reviews/ questions features, and these help my shop convert better. Thank you so much for creating such a great app.
Hey Creativethings Studio, 🙌 It is our pleasure to serve you. I really appreciate you taking the time to share your experience and being so open with us. 👌 We are happy you’re pleased with the results and that we were able to help you. 🤗
Aug. 2, 2022
Currently only use the wishlist feature, but it's good! Support is fast to respond and helped fixing my issue.
Hey FavourDecor, 🙌 Thank you so much for your kind words. 😊 We really appreciate you taking the time out to share your experience with us. 💕 We count ourselves lucky for customers like you! Happy Growaving!