All reviews

Rating Breakdown

  • 5
    95% (2,020 ratings)
  • 4
    2% (50 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2022

Really and amazing app it has helped to grow our business so much in past few months we been using it

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at Tuffcollectible✨ Thanks a lot for leaving us such a wonderful review😍 It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you🥰🌞 Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. And hearing that our app helps you to grow your business is the best reward for us🤞 The Growave Team✨

5 / 5 Share

Jan. 7, 2022

I'd join for the customer service alone! Very helpful & communicative. The app itself awesome for a good price.

Store

Spul

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Spul Team 🤩. Thanks a lot for sharing your love with our Team. It's such a pleasure to hear that our service meets our dear merchants' expectations. We are always working on Growave's services daily and we are super happy to know, that we are being helpful to you 💙. We strongly believe in fruitful cooperation for many years and from our side, we will do all possible for that🤗!

5 / 5 Share

Jan. 6, 2022

Very Good customer service! I am very happy with this app and i would recomend it. The service provied is super fast

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Sneaker Palace Team✨ Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. You don’t know how much your fantastic feedback means to us here at Growave. It makes our day to hear that we were able to provide you with 5-star service.🥰🥰 You’ve left a smile on the faces of our whole team with your kind words. We’re grateful that we have the opportunity to serve you. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our product and provide the best possible service to every customer who walks through our door🤗 Sincerely, The whole team at Growave❤

5 / 5 Share

Jan. 6, 2022

The CS team is always responsive and helps where needed. I'm still exploring all the features since it's so complete. Keep up the good work.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Useeclub.com Team🌞 We’re so happy to hear you are having a great experience at Growave and thank you for choosing us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you🥰 Please feel free to contact us by email, our live chat, or book a call with us, we are always there for you, it may seem to be complicated at first, but the more you dive into our app it is easier than you think.🤗 Never hesitate to reach us, we are more than happy to serve wonderful customers like you🤞 Your friends at Growave🎇

5 / 5 Share

Jan. 5, 2022

We used this app for a year and so far the setting is easy-to-use but there are some restrictions in the custom setting. Other than that, the customer service is very helpful, fast responds. I would recommend all of you to use it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear Team at SLU Beauty🤗 Thank you so much for having time and leaving a review. Your words lifted our spirits today. It gives us much pleasure to know that you’ve chosen to stay with us and we are happy to hear that you`ve been with us for so much time. Your kind words encourage us to continue doing our best to make sure every merchant`s experience is a memorable one.🥰 It’s extremely lovely to hear your kind words of appreciation for our hard-working staff at Growave. Our staff works hard every day to give you the best service experience possible. We strive to be the best we can be every day.💕 Have a wonderful day ahead and Happy New Year!🎇

5 / 5 Share

Jan. 5, 2022

I use this app for reviews, wishlist, rewards, and social sign in. It's been great and customer service always responds quickly and efficiently. I am very happy with it and would recommend it.

Using app

About 1 year

Total reviews

6

Average rating

3.3

Developer Reply

Hey FIVE AND DIAMOND team 💎, We are in seventh heaven reading your feedback. Thank you so much for lifting our spirits and inspiring us to new achievements🥰. We are all here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Because you are the reason for all our efforts. The whole Growave team expresses gratitude to you for choosing us. Happy Growaving and have a wonderful day🎈!

5 / 5 Share

Jan. 5, 2022

I use this app for reviews, rewards, wishlists, and social sign-in. It's absolutely perfect for my shop. The customer service is super helpful. They responded very quickly and fixed all my issues. This is the best service I've experienced so far!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey Dimensionists Team 🤩🥰! Growave team is here. Thanks a lot for your valuable feedback 🤗. Thank you for staying with us and appreciating our product and service. We always try to provide the best for our merchants 💙💙💙. In particular, such sincere warm and kind words always help us and motivate us to move on👍! Thanks again. Wishing your business prosperity. And we are always here for you 😊.

5 / 5 Share

Jan. 4, 2022

I really like how it combines multiple apps together and I do not need to find ways to get apps working in sync. I have had some troubles but Tina has been extremely helpful to help me get things started, even during the holiday season. Would recommend this app if you want a multitasking app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Fruit Guys! 🍊🍎🥑 Thank you a million for your cheering review! It's always a pleasure to cooperate with thoughtful clients like you, and the fact that you appreciate our all-in-one approach tells us we move in the right direction! Holidays are meant for spreading joy, and we're soo grateful that you return it back. ❤️❤️ Here's to the best year ever! ✨

1 / 5 Share

Dec. 31, 2021

Stay away from this app. From their site it all seems simple but in the end it is impossible to set everything up correctly without problems. I was in constant contact with the team for 4 days to solve very small problems due to their non-existent tutorials! They don't even explain well in the FAQ or help pages how to do everything you need ... Not only that: I asked how to make a change on the reviews I uploaded and they replied that there is a "secret setting" that costs 150 $ ........... But do we realize? BAD BAD BAD I have installed LOOX and now everything works correctly. All set up in a few hours and the result is 10 times better, even graphically. Ah, and it costs less. GOODBYE

Using app

5 days

Total reviews

5

Average rating

4.2

Developer Reply

Dear team at Haliajewels, Firstly, I would like to extend our deepest apologies for the challenges you experienced with our app. It saddens me to hear that your interaction with our team and the overall usage of the application was not satisfactory. We genuinely value your feedback, as it drives us to constantly improve. 🙏 I want to assure you that, since your review, we have taken great strides to address the highlighted issues. Our app has undergone numerous updates, focusing on enhancing the user experience and ensuring that all functionalities work seamlessly. We recognize the importance of having clear and detailed tutorials and have thus made significant efforts to enhance our FAQ and help center. This ensures that our clients have all the resources they need for smooth operation. Regarding our support team, they are dedicated to working every day to assist our clients in the most efficient manner, striving to resolve queries in the shortest time possible. We've also been actively updating our Help Center, making information easier to access and more user-friendly. I deeply regret the inconvenience you faced. I take pride in the strides and improvements we've achieved since then. It's our earnest aim that anyone interacting with our app now finds it more aligned with their expectations and needs. 💙 Warm regards, Begaiym, Reputation Manager!

5 / 5 Share

Jan. 8, 2024

Update: I had concerns about their updated pricing, and customer support went out of their way to reach out and clarify on all my concerns. Original 2021 review: Best app I've dealt with on Shopify in regards to customer service. Great service and the feature are worth it.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Chewy Pawz team, Big thanks for updating your review! We're so glad our support team could sort out your concerns about the pricing changes 🥰 We're all about providing awesome service, and your positive experience tells us we're on the right track. We're always working to make our features even better for you. Your trust and partnership mean a lot. Looking forward to keeping up the great service and support for the long haul. If you ever need help or have questions, we're here. Thanks for choosing Growave. Here's to more good times together! 🤞💖 Best regards, Begaiym, Reputation Manager

5 / 5 Share

Aug. 3, 2022

Great Apps and great customer service. Support team is amazing. Quick to respond and always nice and helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hiii Team at 바이오이펙트 코리아🤗 We’re so happy to hear you had a great experience with our app and the services that we provide at Growave. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thanks again!💕 We value your partnership, and wish you a merry Christmas along with much-continued success.🎇🎄🌹

5 / 5 Share

Dec. 27, 2021

This is hands down the best app experience I’ve had. I use Growave for the wishlist, reviews, and loyalty program. Out of the box, it’s very well designed (and I’m a graphic designer) You can customize many elements with your exact colors on your own or go even further by reaching out to support who are incredibly responsive and kind.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Mad Perfumer Team! 🤩 Thank you so much for your positive feedback! 😇 We’re thrilled to hear you enjoyed our app!💙 Special thanks for highlighting the items you like the most. We are very glad that you like the design 😋. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon 🥰. Wishing you a Merry Christmas and Happy New Year! 🎄

5 / 5 Share

July 12, 2022

I would like to wish the team further growth and success. I would be very happy if they provided advanced customization services for the app. This would greatly facilitate the integration of the app in big projects. The best support, always quickly respond and help with resolving issues. Highly recommend

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Aww, thanks a lot for your amazing review on us, dear JACOB LEE team 😊, Your kind words are a powerful engine that moves us forward and we are always ready to go the extra mile to provide you with fast and quality service. As for your query, please be informed that our development team is reviewing it. We'll keep you posted on the updates. Looking forward to our fruitful cooperation! Cheers, and take care of yourself 🙋‍♂️. Wishing you a Happy New Year 🎄💗!

5 / 5 Share

Dec. 26, 2021

Excellent customer service. I always receive a timely response. Their team analyzes the issue and the works to resolve it. This is one of the best support teams from an app that I've worked with. I highly recommend.

Using app

11 months

Total reviews

13

Average rating

4.9

Developer Reply

Hi Gwen, Thank you so much for your lovely feedback 😍. It's a pleasure for us to work with such a great customer like you! We value the trust merchants put into Growave and do everything possible to meet requirements and exceed expectations and we are happy you have noticed it ✨. Looking forward to seeing our cooperation flourish and bring great results! Happy Holidays 🎄.

5 / 5 Share

Dec. 26, 2021

So far so good. Been using the app and its been good to me. I changed themes and the reviews and rewards disappeared but the team at growave messaged me and got that sorted.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Good evening, Team of Luxsy Jewels,✨ Thank you for posting your positive review, we do appreciate that🥰 At Growave, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service and app`s features were provided in a timely manner🤗 Again, thank you for your support during the past year. We value our opportunity to serve you and look forward to doing so in the future. From our crew to yours, we wish you continued prosperity at Christmas and in the coming year💖 May your Christmas be happy and blessed🎄💕🎇

5 / 5 Share

Dec. 26, 2021

a great app, easy to use and very good customer support. We Dealt with Alex and he was great. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hii Earthly Organics Team🌞 Thank you for choosing us and taking the time and writing us that awesome review🤞 We're glad to hear that you were satisfied with your experience and journey with us and hearing that our customer support hit the mark is making us more than proud. And we will make sure to pass your kind and warm words to Alex, he deserves that🥰 It’s the most wonderful time of the year, and during this season our thoughts turn thankfully to the clients who have made our year memorable. It is in the spirit of Christmas that we say thank you and best wishes for the holidays💛 Best wishes at Christmas and always🎊🎄🎁

5 / 5 Share

Dec. 24, 2021

We love this app and see positive results from using it. We use the reviews, wishlist and rewards programs

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Dear Team at CLM Home✨ Thank you for your review, we’re so glad to hear that you enjoy our app and found it helpful and having use of it. It’s always great when we can help our customers get the most of our features. And we are happy to know that you are satisfied🥰 We appreciate your business and look forward to continuing our service to you in the coming year. May your Christmas be blessed🎄🎇🤞 From all of us at Growave💖

5 / 5 Share

Dec. 23, 2021

The app itself is really useful. We love it. It has features that much more expensive apps have and does it well! I also wanted to give an extra shout out to their Support Team. They've always been EXTREMELY responsive. I mean seriously even right before holidays they are answering questions and fixing theme integrations. Alex you are amazing. And everyone I've talked to at Growave has been. This truly is a must have for Shopify apps!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Team of INNOVATENATURAL🌞 Thank YOU so much for taking time and leaving us such an awesome review, your kind, and warm words are the best motivation for us💕 We will make sure to pass your review to Alex, we are sure that he will be happy to read it, and not only Alex, but all our teams here always strive to exceed our customers' expectations and make sure that you are satisfied and we are thrilled to know your positive experience and wonderful journey with us😍🥰 Hope to have years of fruitful partnership with you! And best wishes for a joyous Christmas filled with love, happiness, and prosperity!🎇🎄🎉

5 / 5 Share

Dec. 23, 2021

Great app, everything works and the support is top notch. We switched themes and the guys notified us then re integrated it before I even asked.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Good day, Japanese Tools Australia Team✨ We are extremely grateful that you took time and left us that beautiful review🤞 All our teams will be glad to read your warm and kind words and we are happy to see you are satisfied with our app and support too. We always try to offer only the best in terms of the app and its functions, as well as the support service. And we are glad to hear that we have met your expectations.🤗 Take care, your friends at Growave🌞

5 / 5 Share

Dec. 21, 2021

Great All in ONE App and we are very glad that we found it. The key features that attract us most are membership/VIP tier setting (which is very cost effective) and of course we love the excellent support we have from Growave team esp credit to Alex, Cheersss : )

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day team of Lavender Cottage Singapore,🌞 Thank you so much for your kind words We really appreciate you taking the time out to share your experience with us — and we agree, Alex is truly a gem to have on our team! We count ourselves lucky for customers like you and we do cherish our relationship with you🙌 All teams at Growave work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are extremely proud of our app and we are so happy that you loved it. And of course, we are blessed to have an opportunity to work with you😍 We look forward to working with you again in the future! Cheers!✌