Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,134
chart
#1,029
All reviews
Rating Breakdown
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Jan. 21, 2022
Nice app to work on loyalty and social integration ! Also had a great support from Alex on all my requests ! Appreciate it
Heeey OPPO Store France! Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ❤️ And one more big thanks from Alex :)
Jan. 21, 2022
Alex, the support team was super helpful and managed to solve my issue within a few hours only. Importing my review data is also much easier with the guide provided by them. Highly recommend to use this app.
Hey, Team at MY Snappeafood🤗 Your review made our day!🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We’ll make sure Alex receives your feedback – he’ll be thrilled to hear your kind words🥰 Cheers, Your friends at Growave🤞
Jan. 21, 2022
The support is great, they did everything I asked them. I can't wait to see how my customers will use this app :)
Hey Candysan team 💗. We thank you for sacrificing your precious time to provide us with such wonderful feedback! 🥰 We are more than happy you're pleased with our tools as well as the customer service. The whole Growave team appreciates you for supporting us. Happy merchants like you are the best thanks for the hard work we love doing! Your words are priceless, so you are 😊.
Jan. 20, 2022
We use all the functionnalities that Growave has to offer: rewards, reviews, wishlist, instagram and social login. Everything runs smoothly and adds tremendous value to our business. Special koodos for customer service: growave team is always there to help, they reply quickly and always provide solutions. Here are two add-ons that would be great to see one day: 1. that once a customer exchanges points for a discount, it applies automatically to the cart (some of our customers are confused). 2. that we have access to more information about our wishlist and can extract all the data ourselves (right now growave team does extraction on request though, so, information is available). Thank you guys, great app and great servce!
Dear Team at Karusel🌞 Thank you so much for leaving us such an amazing and detailed review, we appreciate that you took the time for doing it🥰 We are delighted to hear about your 5-star experience with our app and you are enjoying your journey with us. And we`re happy to hear that our team provided you with excellent service. It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Growave🤗 And I would like to inform you that all teams here are doing their best on improving our app, adding new features/options, but it takes time. Also, some options can't be added due to unfeasibility, and some just need time to develop from scratch. Thank you for your feedback and the ideas, it`s much appreciated💖 Sincerely, Team of Growave.
Jan. 20, 2022
We knew growave from a friend. Then we tried to add growave to our shopify store. All things were lovely except for the wishlist part, I tried my best but still failed to add the wishlist features to my store, maybe it is because my store is 2.0 version? When I lost all hope, I wrote to growave team. Out of my expectation, Alex reached out to me pretty fast, very responsive. Now Alext and the growave team have added all wishlist features to my store, the product page, collection page and the header menu. Thank you so much.
Hi LoveyouWholesale Team✨, We’re so grateful that you took the time out of your day to share your review with us 🥰. It fills us with pride to know that our service is valued by our customers. Your kind words encourage us to continue doing our best to make sure every customer’s experience is a memorable one ⭐️. Thank you for choosing Growave 🥰!
Jan. 19, 2022
Great customer service, really helpful and patient! I'm looking forward to start using it in our web
Dear team atLa Fresca Cosmetica 🥰, It’s great to hear that you had a positive experience with Growave. Our team will be happy to hear that their hard work has paid off 🥰! We sincerely thank you for taking the time to share your thoughts with us 🙏.
Jan. 19, 2022
Growave is super useful!! There are so many great features and they work seamlessly. The support is also nice, responsive, and helpful. Highly recommended!
Dear Team at EN-JI😊 We are so happy you are enjoying our app and services! Thanks for the positive feedback and review!🌟 We're thankful for customers like you and are super excited to be able to contribute to you and your business's success🤩Thank you so much for recommending us! It`s much appreciated🙌 Best wishes, your friends at Growave🤞
Jan. 18, 2022
Great app and wonderful customer service. Answered and resolved questions quickly. Thanks for your help Alex.
Hi Expressions Creative Team🌞 We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Here at Growave, keeping our customers happy is our number one priority. Thanks for choosing our app!💕 If you have any questions or encounter issues along the way, please let us know. We are always here to help. Once again, thank you so much for the positive feedback and for helping share the word about us! 🤩 All the best, Your friends at Growave🤞
Jan. 18, 2022
J'ai utilisé cette application pour reposter des photos Instagram sur mon site internet. Super pratique. Le service client est sympa et très réactif :)
Hi Kikikickz, Thank you a lot for your kind words! 🥰 We are extremely glad you enjoy our app and support. Customers like you make us work hard and give you the best experience! 🙏⭐️
Jan. 17, 2022
I really love the Growave app for Wishlist, Reviews and Social Media. I wouldn't recommend anything else. The app runs seamlessly and the customer service is top notch. I use it on all my stores. You should too!
Hi, Team atWickedlyGoodThings🙌 Your words lifted our spirits today. Thank you so much for taking time and leaving us such an amazing review😊 It’s lovely to hear your kind words of appreciation for our hard-working staff. Thank you for choosing to stick with us. It helps us continue to improve and provide the best possible service to customers like you. We can’t thank you enough for sharing your feedback and reminding us why we do what we do🤞✨ Sincerely, The whole team at Growave🤞
Jan. 17, 2022
Great customer service from the Growave team. There are a few more features this app could provide for an in-depth loyalty system though.
Dear ANTIDOTE360° team😊 Thank you for leaving us a positive review, it`s much appreciated💖 It gives us much pleasure to know that you’ve chosen to stay with us. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. And of course, all teams at Growave doing their best and constantly working on the improvement of our app, and feedback like yours is really important to us🙌 Thanks again, and have a wonderful day✌
Jan. 13, 2022
The customer support is amazing and they always reply right away. I love how they always are very detailed about the steps to follow!! LOVE THIS APP!! Alex from customer support is the best!!
Hi, Team of Biosophy🌞 Thank you for providing feedback on your recent experience at Growave. We take pride in providing a clean and comfortable experience for all of our customers, so the whole team of ours appreciates that you noticed. And of course, we will make sure to pass your kind, warm, and just awesome words to Alex, he will be happy to know your great experience with us🥰🥰 Our entire team here works hard todeserve our customers` loyalty and we are thrilled to have +one, yours🤗 We wish you many more years of happiness and look forward to seeing you again soon🤞🎊
Jan. 12, 2022
I have tried other Loyalty apps before and none of them have the ease of setup and implementation as Growave. The out of the box options already have a beautiful modals and you can style to make it on brand. Usually the Support for many Shopify apps offer good Support, but they go above and beyond. Besides that their UI is simple and easy to navigate, offer full flexibility on how to setup your points/rewards and their Shoppable Instagram modal is incredible and, in a few days, drove more revenue than I expected. Highly recommended!
Heyyy amazing Bunny Bumm!!! We are so happy that you shared your thoughts on our app 🥰. Your words mean a lot to all of the members of the Growave family 👏🏻. You are the reason why we are still delivering high-quality service throughout the years, and this has already become an enjoyable routine that we love doing each day 😇. Happy Growaving 🥰!
Jan. 12, 2022
Got a super quick response from the live chat support. Literally seconds. And my question was fully answered in a concise way. Kudos!
Dear SuperSelf Nutrition Team,🙌 We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Happy Growaving!🌞🤞 All the best, All the staff at Growave✌
Jan. 11, 2022
I was very new to rewards, not only as a seller but also as a customer. Ive found the whole thing to be fantastic. The support is very good and I’ve had no end of questions answered- no matter how simple. Definitely recommend.
Dear team atSSTUTTER, Your kind words encourage us to continue doing our best to make sure every customers' experience is a memorable one. We sincerely thank you for taking the time to share your thoughts with us 🥰. Thank you for choosing Growave✨!
Jan. 11, 2022
Amazing app but even better customer service! The team always respond quickly to any questions that arise and are a great help. Special mention to Tina for her assistance with getting our rewards system linked to our POS. We are excited to have Growave apart of our Shopify store in 2022 and to explore more features.
Hi, the amazing House of Emmerson! ✨ Words can't express how you cheered us with your kindest review! Million thanks from Tina too. 💓 We always try our best to make our clients' experience with us the most joyful, and it means the world that you can feel it. And we'll be happy to introduce you to other fruitful features of our app! Enjoy your day!
May 21, 2024
Unreliable. I'm have been using Growave for more than 3 years and I have never ever ever spent sooo much time troubleshooting small and big glitches in this app! Yes, they provide good functionality for the money, yes it all works well nicely (when it work). Yes support is very responsive and does their best to help and fix things. This is why I put 2 stars, not 1. But if you are serious about Loyalty program - I would NOT recommend Growave. I don't have time to list here all the big and small issues I experienced. Incorrect VIP levels assigned to my customers after the program started; loyalty points which haven't been accrued with eligible orders; wishlist, which got completely broken after one of my support requests; a blackout, which damaged my brand at the time of new collection release; now there are repeating issues with VIP Tiers - customers don't get their VIP Tier or don't get tagged properly. Countless, coutless glitches. 3 years of headache and counting. And recently they decided to price up my plan from $50 to $150 per month without any reasonable option! There is no workaround, as my current plan and the app marked as "unsupported" in Shopify. Choose something more reliable and predictable than Growave for the long term.
Hello Team Elfbeads, We sincerely apologize for the challenges you've faced with our loyalty program, and we truly appreciate your candid feedback. It's disheartening to hear about the issues you've encountered, and we understand the impact they've had on your brand and customer experience. Our support and development teams are dedicated to resolving these issues promptly, and we value your patience and cooperation throughout this process. We acknowledge the importance of a reliable loyalty program in enhancing your online store, and we're committed to making the necessary improvements to ensure a smoother experience for you and your customers. Thank you for allowing us to address these concerns. We're determined to rectify the glitches and enhance our services. Your continued collaboration means a lot to us, and we'll do everything possible to ensure your satisfaction with our application. If there are specific issues you'd like us to prioritize or address immediately, please feel free to reach out. We're here to support you and make sure your experience with our app is positive moving forward. Thank you for your understanding. Best regards, Begaiym, Reputation Manager at Growave
Jan. 10, 2022
The best and most efficient customer service EVER! I had a small niggly issue (wasn't a big deal) but the team sorting it out super quick for me. I am one super happy customer. Growave is an ESSENTIAL app for any store.
Dear team at Make Believe Co., We’re so grateful that you took the time to share your feedback with us 🥰. Our team enjoys doing what they do because of customers like you✨. You’ve left a smile on the faces of our whole team with your kind words. Thank you for choosing Growave 😍
Jan. 10, 2022
Excellent customer service, proactive help. These tools have been great for helping us provide a better customer service.
Heya gorgeous GOOD TASTE Records team 🤩 We are so glad and happy for your valuable feedback, it just melts our hearts in Growave. We work hard on making our app great every day and this has been our reward - to have customers like you 🤍 Thanks one more time from the whole Growave team. Happy Growaving 🥰!
Jan. 10, 2022
Really and amazing app it has helped to grow our business so much in past few months we been using it
Dear team at Tuffcollectible✨ Thanks a lot for leaving us such a wonderful review😍 It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you🥰🌞 Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. And hearing that our app helps you to grow your business is the best reward for us🤞 The Growave Team✨