All reviews

Rating Breakdown

  • 5
    95% (2,019 ratings)
  • 4
    2% (50 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2022

I was torn between many many apps for rewards. Then I finally realised after many comparisons that Growave is really the best that can fit my needs. Though my needs took a big flip over the last 6 months. Alex and the team were fabulous to help configure my needs. They even help me many many times to get my theme right. And obviously, the many times was due to me trying other things and screwing it up. They did not complain and they just identify the issue that I had, then requested me to make the adjustment should I want to. "Growave", you might not realise it, but you will be focusing on your business more with them assisting you to do your work!

Store

TCECAFE

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hii dear team atTCECAFE,🤗 On behalf of our whole team let me express our immense gratitude for taking time and leaving us such a wonderful review, and provided details are extremely appreciated and would be helpful to the whole Shopify community and the merchants✨ We are so proud that more and more people keep noticing our app with its features and the customer support team is always here if our beloved customers like you need any assistance🌞 Feedbacks like yours are a huge help for us and the greatest motivation to keep doing what we do every day, all our teams here at Growave doing their best to make our app even better and provide the services in a timely manner and make our customers' journey with us perfect and joyful, and of course, we are extremely happy to know that we help merchants to boost their sales and helping them to build a trustworthy and loyal relationship with their customers💕 Take care and happy Growaving🤞

5 / 5 Share

Feb. 2, 2022

The app is amazing, highly recommend, the customer service team is very helpful. This app is a must for any and every Shopify website.

Store

TwoTags

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

What a wonderful review from our beloved and amazing TwoTags team!💕 We're so glad our app has provided value to you and your store! Thanks so much for using our app and for your kind words! 🙌 It's a pleasure for us to work with such a great customer like you! Here at Growave, we put value in your trust and we will continue to have more updates coming down, and we are happy you're enjoying it.🎉 If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. Sincerely, Growave Team🤞

5 / 5 Share

Feb. 2, 2022

we are very happy with the app and we are grateful for the support received, they are always very helpful and quick to respond.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey Cecilia and SayPaper Team, Thanks for your valuable 5-star feedback! 😊💙 It means a lot to know that you appreciate our work. We really need your kind and warm words now. Once again, thank you and wishing you a good week ahead 🌸🎈.

5 / 5 Share

Feb. 2, 2022

works like a charm, got our reviews finally rolling in and the loyalty program also is building our customer base! super fast and helpful support! can really recommend this app

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hi, wonderful lockenkopf team 🍂 Thank you very much for sharing your experience with everyone and for your great feedback. It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Growave is indeed such a multifunctional app and every feature will definitely be helpful to any shop and merchant 🤸‍♀️. Cheers!

5 / 5 Share

Feb. 1, 2022

Thank you for your excellent help. Everything seems to be just like we wanted and this app is very versatile. Special thanks to Tina!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, team at 4Beauty Finland! Thank you so so much for these heart-melting words! We always try to cover the needs of our customers, and we're so happy that you find our features useful! Also, let us assure you that it's a pleasure working with you guys (Tina says hi! 💓 ), so we're thrilled that you feel the same! Have the greatest weekend ever! ​🧚‍♀️

5 / 5 Share

Feb. 1, 2022

We love Growave and its support team. Tina and Alex have been accommodating and have done lots of customizations for us and fixed some issues we were having. Glad to be doing business with you.

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi, the beautiful team at Chanelia, We're so grateful for your amazing review! 🌟 Working with you guys is always a pleasure for us, and the fact that we could help you adjust our widgets to your brand vision makes us the happiest! Here's to continuing our collaboration! 🦄 🦄

5 / 5 Share

Feb. 3, 2022

Fast and helpful Support, great to work with. Would appreciate to have a CSS Field in the Design section so I can add more complex custom designs there and not have to overwrite the CC in the themes CSS file with important.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at SHOPAMICIS🤗, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your experience with us💖. Also, we want to thank you for a great idea regarding the CSS, it is much appreciated🙌🏻! Thanks again, and have a great day😊!

5 / 5 Share

Jan. 31, 2022

fantastic support. they are always a few seconds away from every message I sent. Their troubleshooting is fast and usually done and dusted within 24 hours

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Imperial Jewellery Team✨ We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thank you very much for being a loyal customer, and we greatly appreciate you using our app!🤞 We are so glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! Our team here at Growave is happy to help out in any way we can✨ Take care and happy Growaving😇

5 / 5 Share

Jan. 31, 2022

I have used this app for a while; I like the wishlist, reviews ... functions. The support team is really helpful. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Team of Sparetime🌞 You are awesome! Thank you so much for the wonderful feedback. We're glad to have a customer like you, and we greatly appreciate you using our app. If there's anything else we can do to help, just let us know. We're for you anytime.💕 All the best, Growave Team🤞

3 / 5 Share

Jan. 28, 2022

Je laisse un avis mitigé sur Growave. C'est une application que j'avais installée et qui fonctionnait plutôt pas mal. J'avais activé la liste d'envies et la connexion sociale. Attention quand même car leur site démo est parfait mais les fonctionnalités ne s'afficheront pas forcément ainsi sur votre site, notamment le cœur de la wishlist qui n'apparaît pas sur l'interface de votre site sans un peu de développement. Depuis leur dernière mise à jour ratée, l'application n'a eu de cesse de buguer et il était impossible d'accéder au compte client. Impossible donc pour le client de passer une commande. J'ai donc demander à Growave de supprimer le code car j'ai dû désinstaller l'application. Même si le service client est fort sympathique, mon compte client n'a plus la même apparence qu'à l'origine et cela n'a rien à voir avec thème initial. Je vous conseille de réfléchir à deux fois avant d'installer cette application car si vous avez un problème, il sera long et difficile de s'en débarrasser. De plus, Growave, qu'il faut contacter plusieurs fois, vous renverra vers le développeur de votre thème alors qu'il n'a rien à voir avec ce problème. Il s'agit bien de leur application qui n'est pas au point. J'ai réalisé mon site de A à Z et je sais très bien à quoi le compte client ressemblait avant. Attention !

Using app

12 months

Total reviews

6

Average rating

4.0

4 / 5 Share

Jan. 27, 2022

Just worked with Alex who helped me solve a number of issues. He was stellar and incredibly helpful and friendly. Growave has great support as others have noted. One thing is that -- the fantastic value they provide aside -- the Rewards customization and design is sorely lacking and poorly designed. After seeing Yotpo and other loyalty program VIP rewards and related design pages, I'm hesitant to launch with the current Growave look and feel for Rewards. It's not bespoke at all -- and their PageFly integration doesn't extend to Rewards I can have someone code to customize, but that runs risks, of course. But I may go that route as I need something that looks and feels at least someone bespoke and brand customized. I'm definitely using them for all their other apps, and I rate the "5 Stars" for those. And again, their support is outstanding. Fantastic team!

Using app

10 months

Total reviews

7

Average rating

4.9

Developer Reply

Dear team atGrinning Cat Books, Thank you so much for leaving us a review, it`s much appreciated✨ We are glad to hear that our customer support team in the person of Alex has helped you so you are satisfied and enjoying it. This is our main and the only priority that our customers are happy and satisfied with our app and customer support services too💖 Your feedback is really appreciated and we do acknowledge that there is always room for improvements and whole our team at Growave constantly doing their best to improve our app, its features, and design as well. However it takes time and definitely, we will keep improving the app, and feedback like yours is indeed important to us, it helps and motivates us to provide the best features and support that our merchants deserve🌞 Regards, Growave Team😇

5 / 5 Share

Jan. 27, 2022

Superb support from the team especially by Alex and Tina! From general enquiry to technical clarifications, they are almost literally available 24/7 to help! Started rewards & reviews campaigns, can't wait to see results!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Maral Kunst Jewelry & Art Gallery Team, Wow 😍 Thank you for such an amazing review! We are happy to know you enjoy your experience with Growave and are all here to provide excellent service 😊. Your kind words motivate us to move forward and work on improving our app. Once again, we appreciate your feedback! Happy Growaving ✨

5 / 5 Share

Jan. 27, 2022

This app is awesome in its features alone, but what makes it the perfect choice is the stellar customer support I have received in the first couple of weeks of using it. I hope they can keep up this kind of customer service because they are doing a fantastic job. We had many requests and we talked via chat with them almost daily in the first two weeks but Alex, Tina and their colleagues were always there for us and helped us greatly. I can only recommend it and hope to be successfully using this app and their support for a long time to come! Thank you!

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear team at BIG STORE (Dynamic Tools)🔨,, Thank you for your kind words, it is not every day that we receive feedback as detailed and thoughtful as yours💖. I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day✨ We sincerely thank you for taking the time to share your thoughts with us🤗!

5 / 5 Share

Jan. 26, 2022

I'm gonna be very honest with my review. I had some trouble with the app, wouldn't give it 5 stars, BUT the support team is spectacular so they totally deserve it. Solved every issue very very fast, super kind and super effective. Also, it's worth the price, other apps are much more expensive with less features. I recommend using this app only if you are open to ask for help before giving up on it. They'll solve it for sure and it will be worth it.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey Plump Skin Team🌸, Thank you for your honest feedback. We will be sure to pass on all your words to our entire team and will work even harder! 💪 And thanks a lot for appreciating our customer service 👨‍⚖️. By the way, Tina fell in love with you on the call! You are very nice 💙! Wishing you a good week ahead 🤗.

5 / 5 Share

Jan. 25, 2022

I don't often write reviews because most service providers want to get positive reviews within a couple of days after the app's implementation. But this case is different. I spent a very long time searching, studying and comparing all loyalty programs in the app store and growave stood out in the following aspects: 1. Versatility: review, loyalty, login and wishlist all together. Have not tried IG yet. 2. Affordability: reasonably priced. Other highly-rated APPs are far more expensive. Those at similar price points do much less. 3. Support: throughout my journey so far, I've talked with Tina, Alex, and Alice, all of them are very attentive and professional. Solved my requests lightning fast. All in all, i couldn't recommend enough on this APP. It has made my day and so it will to yours if you give it a try. It does more than you want.

Using app

3 months

Total reviews

13

Average rating

5.0

Developer Reply

Dear Team at WorthOfBest🤗 Woooow, thank YOU so much for having time and leaving us such a wonderful review, and the mentioned details are awesome as well, your feedback is really helpful and extremely appreciated💖 And we are thrilled to know that you are enjoying our app and its features, thank you for staying with us✨ Best Wishes, Your friends at Growave🤞

5 / 5 Share

Jan. 25, 2022

I am very happy within 48hrs they had coded the app features to work along side my new 2.0 updated store. IMHO what makes a app great? functionality and the team that will support you to keep it 100% every day!! strictly-static.com

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey, Strictly Static Team! Thank you so much for such an amazing review 😍. We are always happy to support you and glad to see you with Growave. Our big team works hard every day and we appreciate you have noticed it. Looking forward to a great collaboration. Happy Growaving 💖

5 / 5 Share

Jan. 24, 2022

Great app/features -and even better support. Tina and Alex are fast, efficient and a pleasure to work with. Kepp up the good work. :-)

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hiii, the BODYOUTLET.net team, We are so thankful that you found the time and left us this amazing review. 💚 💛 And words can't describe how thrilled we are to see that you're enjoying our features as much as we're enjoying being of service to you. Also, we personally want to thank you for spreading peace and confidence during these trying times! 💫 🌿

5 / 5 Share

Jan. 24, 2022

Really Good app, fast answering support, always friendly and polite and always will find a solution for your situation!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi BEIGE BROWN Team😇 You are awesome!😊Thank you so much for your kind words and for the wonderful review. We greatly appreciate you using our app. We listen to our customers because you are all important to us, and it is our great pleasure to help you with your concerns. Once again, thanks a lot for leaving such a positive review. Let us know anytime if there's anything else we can be of service💕 Best wishes, Growave Team🤞

5 / 5 Share

Jan. 24, 2022

THE BEST APP we have even installed since we started using shopify. The support team is absolutely professional and the app is very thoughtful on every aspect on the interface and usage of the web page. 100% recommend.

Using app

5 days

Total reviews

23

Average rating

5.0

Developer Reply

'Ello there, the amazing team at LMCHING Group! We're so grateful that you found time and left this heart-melting review! The kindness you share is the best gift for us, and your positive experience with Growave is the highest price for us, truly. We will try our best to work up to your expectations 🙏. Here's to our cooperation! 🥰

5 / 5 Share

Jan. 21, 2022

By far the best value for money Loyalty app on the market (one of the best overall loyalty apps we've tried). Support resolves issues within hours and will also genuinly listen to feature requests.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hey Doortender Team 😍, Hope you're having a Happy Weekend 😊🙏. We would like to express our gratitude for your feedback. Such words are very supportive and motivate us 💙. And also we are very glad that you liked our Loyalty & Reward program. We absolutely agree with your opinion about it 🤞. Once again thanks a lot! Wishing your business prosperity 🎈.