All reviews

Rating Breakdown

  • 5
    95% (2,019 ratings)
  • 4
    2% (50 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 17, 2022

Fantastic app! Works very well, and the support is very quick to help! Most recently had an experience with Alex where they went above and beyond to help us with our problem. 100% recommend this app!

Using app

Over 3 years

Total reviews

10

Average rating

4.6

Developer Reply

Wooow, thank you for such an insightful and detailed review, Valley Direct Foods!🌞 We are extremely thrilled to know about your experience with us and it makes us so happy that you are enjoying your journey with us🤞 The whole team at Growave does its best to treat every customer with love and thank you a lot for appreciating and noticing our efforts. We are lucky to have you as our customer!💖 Take care and best wishes, Your friends at Growave.

5 / 5 Share

Feb. 17, 2022

All working well, excelent support. In our case the integration as the functionality that we need. Thanks.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Bstrong.es team, We are so glad that we met your expectations and you're happy with our service 😍. We always will do our best to help your business grow. Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance 😊

5 / 5 Share

Feb. 17, 2022

By far the best app I have come across with tons of functionality. The app delivers everything that is shown above. Tina, Alex and Alice from support team are extremely knowledgeable and give quick solutions.

Using app

24 days

Total reviews

6

Average rating

5.0

Developer Reply

Dear team at ZERESOUQ✨, Thanks so much for sharing your feedback🥰! We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible and it always makes our day when a customer appreciates it✨. Thanks again and have an amazing day🥰.

5 / 5 Share

Feb. 16, 2022

Been using this app for awhile. Customer service will help you when they can. Now you can upload your images from with in the app. At first they had to do it unless you knew what you where doing. Back then they still never took that long on doing that either. Plus it's affordable for all the premium apps they offer in the bundle. Need some updates in the knowledge base for 2.0 themes though...*hint*

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback, BREAKFADER😇 We're so glad to hear that you are satisfied with our customer service🤩 Thanks so much for the 5-stars! We work hard in creating apps that are easy and quick to install but most importantly, increase your sales!🚀 We love helping businesses and we are so excited to be able to help contribute to you and your business's success. And sure, we are constantly working on updating our Knowledge Base articles according to the updates. We are always available and happy to help anytime😊 Much appreciated, Growave Team🌞

5 / 5 Share

Feb. 15, 2022

We've recently started using this app. It's great to have the product reviews showing subtly on every page. The customer service I needed to edit the Rewards tab was really helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Standard Procedure team 🙂, Thank you so much for your 5-star review and valuable feedback 😊. Sure thing, we think it is a very good setting too. It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time! We are very happy to have met your expectations 💜.

5 / 5 Share

Feb. 15, 2022

This app does a lot very well. What's amazing is that the developers are very happy to help tailor the apps to fit your needs. Their customer service is outstanding!!!!

Using app

About 2 years

Total reviews

5

Average rating

4.6

Developer Reply

Good day team at Trini-T Ministries😍 We are so thankful that you found the time and left us that awesome review and rated your experience with us as a 5-star✨! We are happy to work with you. The whole team at Growave does its best to treat every customer with love and thank you a lot for appreciating and noticing our efforts to make your journey with us wonderful and amazing😇 We feel lucky to have you as our customer!💖 Best wishes, Growave Team🤞

5 / 5 Share

Feb. 14, 2022

I needed a loyalty program that did not have any hidden "gotchas" and that had a pricing program that allowed the charges to grow with my business. I reviewed a number of programs and found that although their starting price was fine, as soon as I tried to use it, there were aspects that would force me to upgrade my subscription. Having installed the app, I have found the support staff really helpful and responsive- which is important when you are first starting out on your program Well done Growave

Store

MEDORIS

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear MEDORIS team✨ Thank you so much for taking the time and leaving us a 5-star review. Your feedback is much appreciated!💕 Your experience with our app and our services is the one and only important thing, so we are glad that you are enjoying it. Hope to have years of fruitful cooperation and with prosperity to your business😇 Sincerely, Your friends at Growave🤞

5 / 5 Share

Feb. 14, 2022

When I first got Shopify for a new website, I knew I needed to get a membership/loyalty program. The problem is "WHICH." You have all these positive reviews on every app across the platform which mostly touch on how helpful the customer service is (which I think should be a given and not really something to write a review about, so basically didn't help with my selection of apps at all - not enough info on the function of the app itself) I was struggling to either go with Smile or other cheaper/free alternatives. In the end I chose Growave for the long term route based on in-depth reviews online. Sure, I've had my concerns with this app at first but overall, it's simple, customizable, a lot of options for me to create an experience for site visitors. So far things have been going pretty smooth after some tests and real transactions. The team has been stellar with the support (not the most important on my criteria for choosing an app) but Tina was super quick with the response that it saved me a lot of time which I am thankful for. So yeah, you have a great arsenal to build a membership/loyalty program and a responsive team behind it. Couldn't ask for better myself. Hope Growave continues to be this good.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at DocLab Korea🤗, We’re grateful for your feedback. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day💖!

5 / 5 Share

Feb. 14, 2022

Best loyalty app I’ve tried. The experience of the app is user-friendly and the I got all the functions that I needed. The customer support team was amazing, they were fast responsive and helped with alternative ideas. Highly recommended!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Dear Gnomon Watches team 💖 Thank you for taking the time to rate us and write a review 😊. We really appreciate that we have such responsive customers as you. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service 🙏. You can always rely on our experience and professionalism. Thank you for staying with us! Wish you a happy Growaving! 🥰

5 / 5 Share

Feb. 11, 2022

The ease of use and powerful functions crush any other service I have tried.... and there were a lot. The customer support is hands down the best I have ever received from any Shopify application. They were always responsive and extremely happy to help. Most of the time you install an app and it is never quite like you wanted it to be installed. I reached out and within hours every single aspect of the Growave app was fully implemented EXACTLY how I wanted it in my store. I seriously can't explain how impressed I am by both the functionality and team behind this app. 110% recommend!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Greetings of the day team at The Mala of Merit 😊, Allow us to express our immense gratitude to you for leaving so an insightful review. We are over the moon knowing that here at Growave we have met your expectations and provided an excellent customer experience. Once again thank you so much for being with us. If you need any assistance we are always here to help❤️.

5 / 5 Share

Feb. 11, 2022

The team at Growave have been fantastic in responding to any requests and making our experience an easy and seamless one. Would recommend!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy Friday to D'HYON WATCHES Team! 🥳 Our whole team is happy to hear such kind words from our beloved merchants. Thanks a lot for your feedback! 😍 Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime 🤭.

5 / 5 Share

Feb. 9, 2022

Realmente es asombrosa, ha sido un muy buen cambio para mi página web, la he podido ajustar a mi estilo, esta siendo útil para mis clientes y nuevos compradores. El servicio al cliente es excelente, atienden súper rápido y muy amables, no tienes que chatear con robots!. Gracias Growave

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi team at Boom Box Tienda Virtual, Gracias for your heart-warming review! 💓 We truly appreciate your feedback on our app and the service! The fact that you guys are happy using Growave is our best motivation, we will try our best to keep providing you with effective support. 😌 Buena Suerte!

5 / 5 Share

Feb. 9, 2022

Nothing but positive experience from the app and friendly customer support. Takes less than 24 hours to hear back. And issues are resolved quickly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Good day team at Toaster's Treats 🥰! We are sending our immense gratitude for taking your time and leaving invaluable feedback. Thank you for the trust you have put in Growave. Our ongoing success relies on the loyalty and support of customers like you. We look forward to an enjoyable business experience with you🥳. ​We hope to have the pleasure of doing business with you for many years to come 😇.

5 / 5 Share

Feb. 8, 2022

I've been using this app for more than a year. Their customer service is very impressive. Whenever I have requested on chat, they handle it in a few days.

Store

DrLOUIE

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi DrLOUIE team🤗 Thank you for your 5-star review and for sharing your experience with us, it`s much appreciated!🌞 It's always cool to hear such wonderful and kind words from our customers and we are very happy to meet your expectations😊 Thank you for staying with us! Best wishes, Growave team🤞

5 / 5 Share

Feb. 8, 2022

la aplicacion es bastante original y moderna y el servicio tecnico es bastante profesional coperativo me encanta el trato que tubieron comigo y me imagino que es el mismo que tienen con los demas cliente asique gracia y que sigais mejorando

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Good day team at Stock Bahia! 😍 We are so thankful that you found the time and left us this amazing review ✨! We are so happy for the opportunity to work with a client like you. We try to treat every Growave feature with love and thoughtfulness and thank you so much for appreciating it. We feel lucky to witness you making this world a better place. Please keep doing that! 💖💖💖

5 / 5 Share

Feb. 8, 2022

Percaya ini aplikasi bagus banget! pake deh pasti puas, simple ga ribet, berguna! tim nya sangat membantu dengan cepat

Store

Ryusei

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hi there, Ryusei Team 🤩. Thanks a lot for sharing your love with our Team. It's such a pleasure to hear that our service meets our dear merchants' expectations. We are always working on Growave's services daily and we are super happy to know, that we are being helpful to you 💙. Happy Growaving 🥰!

5 / 5 Share

Feb. 7, 2022

Great support - We were combining sites and they helped transfer the questions/answers and reviews over from the old site to the new site.

Using app

9 months

Total reviews

7

Average rating

4.9

Developer Reply

Hi Bimson Power Team! Thanks a lot for your valuable review 🤗. We always strive to fulfill the expectations of our beloved customers and it means a lot to us to know your thoughts about the efforts we put into work. We do appreciate your kind words and are ready to help you further on your journey with us. All the best, Growave Team ❤!

5 / 5 Share

Feb. 3, 2022

Developer support is fast and helpful. I've been this app for 3 years and i'm happy. The page load is a little slow, but i'm switching to 2.0 theme and i'm assuming that it will be faster with less bloated code.

Using app

Over 4 years

Total reviews

5

Average rating

4.8

Developer Reply

Howdy team at CARAUCCI 💗! Thank you so much for your kind words ❤! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our service. Every tool and feature was created with care about you and your customers. We are sure that if you get to know the app better, you will find even more improved and useful tools 👍. Thank you again 😍.

5 / 5 Share

Feb. 2, 2022

So glad I googled best rewards apps before switching to yet another app that everyone talks about and is nothing but headaches, Growave was mentioned as the top app on every blog I came across so I gave a shot and found not only a versatile app but and amazing team behind it always available and ready to take action on everything I threw their way, I wanted my program to match my store and needs I was tired of me having to match other apps limitations, the Growave team handled everything immediately I'm talking about 8 am CST to 2 am CST it didn't matter when I was working they were too blows my mind. Overall my top app for 2021-2022 thus far. A must have!!!

Using app

8 months

Total reviews

13

Average rating

4.7

Developer Reply

Dear Avanchy Sustainable Baby Dishware Team 🌼, How nice to hear such beautiful, warm, and most importantly honest and sincere words from our beloved customers! We are very happy to meet your expectations 😊. Our whole team tries very hard to offer the best product as well as excellent service. The Loyalty & Reward program is loved by many of our users. And we, in turn, do not stand in one place and try to improve every day 😎. Thanks again and happy Growaving! 💙

5 / 5 Share

Feb. 2, 2022

Growave,.... Like a micro wave. Support is great. More important the App works like a charm. First impression was (without seeing all the possibilities) that the Apps looked a little simple. But after seeing the options, I saw my first impression was not correct. I started to work with several Apps and will also start shortly with the Loyalty App. All looks good. No significant loss in speed. And great functionality. - I say yes to Growave -

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Paul Meccanico Team,😇 Wow, thank you for taking time and sharing your love and insightful feedback with us, it`s much appreciated! Yep, indeed it sounds like a microwave😁 Growave means a lot for us, and thank you for mentioning the speed as well, it truly helps us and other merchants to show how good our app and its features are. It may seem to be difficult but the more you dig into and explore it the more it looks simple. Your words mean the world to us and make us stay motivated to continue improving our app and serve our amazing and beloved customers like you🌞 Best Wishes, Your friends at Growave!