Growave: Loyalty & Wishlist
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Love the app. The support team is great. They are always ready to help and they reply very fast. Just perfect! I recommend this app.
Deat team of Milk Bar Babystore, First of all, thank you for taking your time and sharing such an amazing review 🥰! It's great pleasure for us to know that you find our app and team deserve your 5-star review. We truly believe that our cooperation will be long-term and fruitful ✨! Happy Growaving ✌🏻!
I just used the app for a few months to experience it and have some reviews about the app. The app is good and has excellent documentation and is exceptionally user-friendly. This app carries out what it promises to do. It is simple to understand and simple to utilize. after we installed it, I had a few questions and there were some issues that were Shoppable Instagram from displaying correctly. I contacted the support team represented by Rashmi Sharma and then she patiently answered and guided me through the app. She also asked the develop team to fix the issue really quickly. They were able to remedy the problem quickly and effectively, and they were able to do it within 24 hours of reporting it. Jena kept me informed at every stage and quickly reported any problems. Additionally, the developer was helpful to me. The app is now running perfectly on our site, and we are very happy with it. We appreciate all their support and would highly recommend the app to anyone looking to display labels and badges on your products.
Dear team at Flower Knows🌺, Your review made our day. We’ve passed your comments on to our team so they can enjoy the good vibes too. Feedbacks like yours make our work worthwhile😊. We love that you enjoy using Growave✨.
Love the concept of everything in one app, Great functionality of all the apps in there. The best thing is that he support is really fast in responding and resolving the issues. I required a lot help configuring and these guys were always available which made the job quickly done. I would definitely recommend Growave!
Hi Dazzledvenus team, We truly appreciate your valuable review of the support team and our app. We send you a million thanks for leaving us feedback and expressing your honest opinion 🤗. Your words motivate us to reach new heights and become even better and better ✨. Sincerely, Growave team 🥰.
Bcp de fonctionnalités, nous ne les utilisons pas tous. Le gros + : le SAV est très réactif et très arrangeant, ils nous ont bcp aider pour le set up et les correctifs de bugs. merci !
Dear team at Patricia Blanchet😊, We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. Thank you❤️! Moreover, I will gladly forward your email to my colleagues from the Success team and they can reach out to you and share some tips to use all of the features of the app and benefit from them✨. Happy Growaving 💙!
I have been using Growave for over a year now. The customer service is incredible. Even after changing my theme, Tina reached out to me (before I had even tested the site properly) to check if I needed help implementing Growave back into the new active theme. It was all done so quickly. It's nice to be working with developers who really care about keeping my business going. Thank you!
Hi, the team at Toybox Tales🤗, Thank you for taking the time to leave us such a great review💖! Such feedback motivates the entire team to continue exceeding quality standards. Trust us, you’ve made our day immensely better by sharing your experience✨
Just got help from Tina. Really nice experience from a Pro!. She fixed my problem in just a few minuts - which had nothing to do with the excellent software but my lack of knowledge. Thank you for your patience.
Dear team at Baby Bus✨, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and our staff will definitely be happy to read what you wrote.❤️ This review made our day🥰!
Customer service wont solve any issues and passes the buck back to Shopify. NO ROI on this service and it's a waste of money for any CPG company
Hi SNACKLINS team, We would like to apologize for your negative experience with our team.😥 As mentioned in the email reply, our team went ahead and conducted a thorough investigation, and we see that our support manager misunderstood your question. Unfortunately, this happens when contact is not face-to-face. 😔 That's why the answer has included the information about not reversing the charges, as Shopify Billing helps us with that. However, as we investigated, we found out that you have faced an issue with removing our app. If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly at [email protected].📩 If you're still experiencing issues, please reach out to us — we're more than happy to help, and we want to make sure that any lingering concerns are addressed. Btw, to better assist you and correct your impression, I have sent a follow-up email with a personalized suggestion. Please check your inbox for details. Thank you so much!✨
Always fast responses, unless you text them in the middle of the night. Very good customer support - Alex especially is very helpful!
Dear team at Kul og Koks, It's very lovely to hear your kind words and we highly appreciate it. Our staff works hard every day to provide the best service and we are very glad to hear that we succeeded in it. 😇 Happy Growaving!
We were searching for a long time to find a suitable app for our loyalty program and found it in Growave. Great team that is always ready to implement custom options for you and tweak the app to your liking. Great product and we definitely recommend using it!
Dear, team at Iron Roots!💖 We are glad to hear we provided you with top-notch service and with a great app! 🤗 We appreciate the feedback and would love to work with you in the long-term. 🙏
Wow, amazing app and perfect customer support! They helped me to implement from A to Z and made sure everything is smooth (Thanks Alex!). The app itself is very intuitive and makes your store looks better, more reliable, and more profitable. Recommended.
Hi Itay and Green Bonsai team, Thank you! We truly appreciate you taking your time and leaving us such an amazing review! 😊 Our team always tries to perform excellent customer service, the main reason is that we have such incredible customers, like you, who deserve only the best! We hope your lovely shop has the best clients and reviews!
I found the backend of this app kind of clunky/unintuitive but the support has been stellar. Alex didn't give up on me even with a ton of back and forth. Thank you!
Hi team at Rythmatix, We are very grateful that you took your time and share your feedback with us and all Shopify users. Alex passes his thanks as well. 😇 We are very glad to hear that our customer support managers made you feel welcome. 🔥 As for the app's backend, please be kindly informed that the app is optimizing with every update and your valuable feedback helps you to be better. It's absolutely a pleasure for us to help you with any of your requests, that's why please feel free to reach out if you need our assistance! ✨
This app USED to be sooo good... and then they "updated". The integrations are so complicated to use now. You can no longer tag similar products for reviews, just honestly, find another app. These guys messed up big time in their "update".
If you want to use Klaviyo with this app - STAY AWAY! The integration used to be good, but since they redesigned the app, the integration is brutal. The timing dosen't trigger emails through klaviyo. I've been trying to deal with their customer service in Kyrgyzstan for 6 days and I keep getting this message "Please let me clarify this moment with the developers and get back to you!" The first line doesn't have answers for anything. $99.99 a month for a brutal app - STAY AWAY
Hi, the team at ChargeTab, We are terribly sorry to learn that we have let you down😔. We sincerely appreciate you bringing this to our attention since we are always looking for ways to improve. I'd like kindly let you know that we have fixed all of the issues with Klaviyo and now everything should work smoothly. I really appreciate your constructive criticism that allowed us the opportunity to improve and do better🙌🏻. We would appreciate the opportunity for a second chance. I would also like to talk to you personally to ensure that we take all the necessary steps at providing you with the 5-star experience we are known for✨.
The app is great and the staffs Tina and Alex are very helpful. We've gotten some setting issues at the beginning, but all solved by their kindly supports.
Hey 紀物書館+JiWu Bookstore, Thank you for your 5-star review, it's much appreciated. We appreciate for the fantastic review and are glad we could be of service! Please feel free to contact us again soon. 🥰 Happy Growaving! 💙
Great app and great customer service! Tina and Alex are always there to help Very user-friendly app!
Hi, the team of BKIND! We are so grateful for your kind words. Thanks for sharing your review with us and other Shopify users 🥰! We’ll pass along your warm words to Tina and Alex 🤗! Happy Growaving✌!
Great support, avalable, fast and knowlegible. They were even proactive to make sure everything was working after I changed my theme. App works great, nice to have several features all role into one. Thanks Tina!!!!
Hi team at Le Petit Moulu, Thank you for taking a couple of minutes to share your experience with our app! 🤩 We appreciate it very much and will do our best to continue to live up to your feedback. And also, we will definitely pass on your words to Tina. 🤗 Happy Growaving! ✌
Incredible app with awsome support, they are always available, fast and professional. So far the best I've dealt with.
Hi team at Voemièn😊, Thank you very much for this great feedback! We are glad to see that our app and customer service met your expectations. We will be happy to cooperate with you and be able to help you with growing your business. ✨ Have a great day! 🙌
Great app with a great price and very good support. I've used other similar apps which are extremely costly in comparison.
Dear team at nekterorganics.com, Thank you for your kind words! We are so happy that you found us just at the right time, and even happier to know that we were able to help you. ✨
The app is awesome and full of great features and the support is stellar. They do care about their client and go above and beyond to solve any issue or concern one might have very promptly. Thank you, Tina, for all your support!
Hi Vasile and Pavel😊, We are so delighted that you rate our service as 5-Star as we strive to provide just that for all our customers. Your review means a lot to us and lets us know we’re on the right track❤️! Thanks again for the review and for being such a great customer✨.
A very good and useful app, with simple but very efficient feature that help to get great results out of box. And their 24/7 support is just true and awesome, they answer you even after a year with them. Wish them to continue like this and to keep taking care of their customers in such good way.
Dear KidiCrea Team 😍, We would like to thank you for your awesome feedback. 🤩 It is very nice to read and know that we are providing a qualified product and reliable support for our beloved merchants for reason! ✨ Looking forward to assisting you further!
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