Growave: Loyalty & Wishlist
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One of our favorite apps. The customer service is A++++. Always responsive and helpful. I would give more stars if I could.
Hi BestSwimwear team, Thank you for your valuable feedback! We are happy to have a loyal client like you. We appreciate you taking your time and leaving us such an amazing review! 😊 Happy Growaving! 💙
Great app and great customer service! Tina and Alex are always there to help Very user-friendly app!
Hi, the team of BKIND! We are so grateful for your kind words. Thanks for sharing your review with us and other Shopify users 🥰! We’ll pass along your warm words to Tina and Alex 🤗! Happy Growaving✌!
Great support, avalable, fast and knowlegible. They were even proactive to make sure everything was working after I changed my theme. App works great, nice to have several features all role into one. Thanks Tina!!!!
Hi team at Le Petit Moulu, Thank you for taking a couple of minutes to share your experience with our app! 🤩 We appreciate it very much and will do our best to continue to live up to your feedback. And also, we will definitely pass on your words to Tina. 🤗 Happy Growaving! ✌
Incredible app with awsome support, they are always available, fast and professional. So far the best I've dealt with.
Hi team at Voemièn😊, Thank you very much for this great feedback! We are glad to see that our app and customer service met your expectations. We will be happy to cooperate with you and be able to help you with growing your business. ✨ Have a great day! 🙌
Great app with a great price and very good support. I've used other similar apps which are extremely costly in comparison.
Dear team at nekterorganics.com, Thank you for your kind words! We are so happy that you found us just at the right time, and even happier to know that we were able to help you. ✨
The app is awesome and full of great features and the support is stellar. They do care about their client and go above and beyond to solve any issue or concern one might have very promptly. Thank you, Tina, for all your support!
Hi Vasile and Pavel😊, We are so delighted that you rate our service as 5-Star as we strive to provide just that for all our customers. Your review means a lot to us and lets us know we’re on the right track❤️! Thanks again for the review and for being such a great customer✨.
A very good and useful app, with simple but very efficient feature that help to get great results out of box. And their 24/7 support is just true and awesome, they answer you even after a year with them. Wish them to continue like this and to keep taking care of their customers in such good way.
Dear KidiCrea Team 😍, We would like to thank you for your awesome feedback. 🤩 It is very nice to read and know that we are providing a qualified product and reliable support for our beloved merchants for reason! ✨ Looking forward to assisting you further!
Incredible app and customer support! we've been testing many apps but nothing comes close to the high bar of the growave team. The speed of iterations on product is incredible and we're getting good ROI using the apps. A+++
Hi, the team at Fleek and Sanket! It is very valuable for us that you were completely satisfied with our app and put such a high mark on our work. 🥰✨ We will continue to provide you with the best tools for increasing sales and effective customer support! Happy Growaving! 🤗
Very helpful team and super excellent customer service. thank you Growave. Appreciate your help to clear my questions.
Hi team at iElder.Asia, Thank you for the great review and positive evaluation of our work. ✨ We are very pleased that we have such sympathetic and grateful customers as you. We will certainly pass on your kind words to the support team. 🥰 The team is always happy to assist you, so please reach out at any time you need our help! 🙌
I use this app for the Wishlist feature and the team was very speedy in fixing all the issues and adding branding colors, so far we are very pleased with their work! Thank you.
Hey Bijoux de Chagall team, Thank you from the bottom of our hearts for expressing the appreciation of our features, and we couldn't be happier to see how you find our collaboration so fruitful. 💖 Please feel free to reach out if you need any further assistance. We will be glad to hear from you! 🙌🏻
Master of none, unfortunately. Also steps on other review apps if you're not using their review functionality - continually hides your review page!
Dear team of Peter Cox Photography, Please accept sincere apologies from me and the whole team! We didn't mean to disappoint you and never meant to cause you any of the inconveniences you had while using our app. 😪 We truly want to be helpful and please be sure that from our end, we do our best to maintain smooth work and meet your expectations! 🙏 Unfortunately, since you deleted the app, we lost all access and didn't have a chance to investigate this case. Please give us a chance to prove that Growave is an effective and reliable app for your business. We realize we still have room to grow and feedback from our favorite customers helps us a lot. We will be happy to see you back with us if you ever decide to install our app and help you out with your requests and smooth integration. 🤗
I love this app and its outstanding support team; they are accommodating and quickly respond to any query or issue you have while installing the app in your theme. My shop only uses the wishlist and reviews/ questions features, and these help my shop convert better. Thank you so much for creating such a great app.
Hey Creativethings Studio, 🙌 It is our pleasure to serve you. I really appreciate you taking the time to share your experience and being so open with us. 👌 We are happy you’re pleased with the results and that we were able to help you. 🤗
Amazing App easy to configure and a 24/7 active support There is a person named Alex for support he helped me a lot. Thank you Alex
Heeey Azafran team, Thank you so much for your positive review! 🤗 We're very happy to read such kind words. Please remember that we always strive to provide you with the best service and help with all questions and requests! 🙌 We'll be sure to pass your feedback on to Alex. 😊 Wish your business prosperity! ✨
We use this app for reviews, wishlist, instagram and social login. It looks great and does not slow down our website. But the most important thing we want to mention is the support from Alex and Tina when we ran into some trouble. They responded within 10 minutes and had everything fixed almost immediately. Amazing job. Thank you again guys.
Hey, Maria and Team at leathercircle! 🤗 Thank you for your lovely feedback! 😍 Our team is always happy to help our customers. We appreciate you taking your time and leaving us such an amazing review. 😇 Happy Growaving. 🐬
Update: Growave destroyed our code: We deinstalled the App and were wondering, why still all checkboxes regarding data security / newsletter-subscription / etc were not working. After a long search and the help by the Shopify support it came up that Growave totally destroyed our code. This lasts even the deinstallation. E.g. somebody creates an account and is not clicking the checkbox for a subscription he gets pushed into all marketing lists anyway. They know the problem and are not a clue into solving this. We no have to figure out how to handle the situation because this is agains EU law (and worst customer experiance). Thanks for nothing, Growave, thanks for not helping even after I described the issue several times. Never again. Please do not use this app if you like your Homepage. Wir haben furchtbare Erfahrung mit dieser App gemacht: 1. Nach einem Update gingen alle Email-Templates unbemerkt flöten und Kunden bekamen die default-Emails. Z.B. ab einem bestimmten Level hatten wir hinterlegt, dass individuelle Gutscheine mitgeschickt werden, diese waren dann natürlich auch weg. 2. Tiers: Wir haben über Tage ein Tier-Modell aufgestellt. Je höher man kommt, desto mehr Benefits, so kenn man es. Aber leider wurden plötzlich keinerlei Rabatte mehr angewandt. Vom Silber, über Gold, bis zum Platin Kunden, niemand bekam mehr Benefits. Im Kundenfenster wurden zwar generierte Codes angezeigt, aber das haben original 0 von 110 Kund*innen gesehen. Diverse Kunden sind wütend abgesprungen und teilten dies auf SoMe. Das ganze Tier-Modell funktioniert nicht, wenn man mehr als einen Benefit hat (dann braucht man aber kein Tier-Modell). 3. Datenschutz: Ohne Einverständnis der Kunden werden Kundenkonten angelegt. Wir haben uns gewundert, warum wir keine Kunden ohne Bonus-Club Mitgliedschaft mehr fanden und machten den Test: Aus jeder Bestellung wird ein Loyalty Konto angelegt, ohne dass der Kunde es mitbekommt geschweigedenn akzeptiert. Das ist ein Fall für den Datenschutz. Vom Support kamen zwar Antworten, aber keinerlei Hilfe. Ich bat um einen Anruf, weil es brennt. Der frühste Termin nach dem Wochenende. Dann brauchen wir ihn auch nicht mehr. Fazit: Eine furchtbare Erfahrung, die uns Bestandskunden verärgerte, Tage der Einrichtung sind futsch, Der Launchday wurde gecrashed und nun sind wir dabei Kunde für Kunde zu prüfen und ihm manuell Rabatte (die ihm im Rahmen des Programms zugestanden hätten) zu überweisen.
Dear team at 82NC, Thank you so much for your feedback! 🙌 We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. However, the new interface of our app is still in the process and we are taking all the attention in our account and doing as our merchants wish. Again please accept my deepest apologies. We will do our best to make it so that it won't never happen again and gain your trust. 🙏
It has been amazing using this app and the customer service team is beyond exceptional. I have been mostly dealing with Alex and he has been helping us with timely solutions.
Hey Canvas And Weaves Team, 😊 Thank you for your lovely feedback. 😍 Our team is always happy to help our customers. It means a lot to us that you took your time to leave a review. You're amazing either way! Happy Growaving! 💖
Very helpful and competent customer service, great solving solutions for our issues, I want to thank Alex in particular for the time that he dedicated to us
Hi team at Ars Wine, Thank you for such warm words, they melted our hearts! 💖 Alex and the whole team will keep on providing the best support service. Please feel free to reach out at any time you need our help. We are always ready to dedicate the time and help you in growing your business! 🙌
Working with Growave has been a great easy experience. The app was very easy to get integrated, lots of features you can include (or exclude) ie. Reviews, Loyalty, Social Log Ins, the list goes on... And Alex, our customer support manager has been top notch. Quick responses & very happy to help. Would highly recommend!
Happy day to our beloved Happy Hour Cocktails Co. team! 🤩🥰 We are very happy to hear such kind words and an awesome 5-star review! 🥳 Thank you so much for your time and for your honesty. 💘 Please feel free to reach out with any queries you might have. You're always more than welcome! 🤪
I use this app to add a reward system for my clients! Super easy-going app, great features that can be adapted to your needs and incredibly helpful and hands-on team! Thanks so much, guys, you rock!
Dear MYSUPERFOODPHARMACY team, We do appreciate you for sharing a review of your recent experience. 🤗 Growave team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. 🥰 Furthermore, we are so pleased to hear you found the app to your liking. Thank you again for your kind words! ✨
A great, easy to use App that combines several key functions into one, and looks great on my store. And something that delightfully surprised me, was after I migrated to a new theme, Tina contacted me and offered to set up the components I used on the new storefront! For free no less! Tina's work was flawless, exactly how I wanted it, and super fast! Thank you Tina! and thank you Growave for a great product!
Dear team at Mecha.Net Studios✨, Thank you so much for your 5-star review❤️. We really appreciate you taking the time out to share your experience with us — and we agree, that Tina is truly a gem to have on our team! We count ourselves lucky for customers like you🤗. Thanks again and have an amazing day🙌🏻!
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