SB: Helpdesk, Live Chat & FAQs

Aug. 15, 2017

Great app... just what I was looking for. Very easy to install and work with.

Aug. 10, 2017

I'm surprised that this is free. It's really good.

Aug. 8, 2017

Really easy to use and a great setup. Only constructive criticism is that I wish you could re-order the main subjects. On my last update you could still only re-order the sub-sections, and any new main sections you have to add to the end. RARR Sportswear www.rarr.com

July 28, 2017

The app itself is fine. It pretty much did what I wanted it to do HOWEVER, I have contacted them 5 times, asking a very simple question and I have been ignored 5 times. Then Shopify sent me an email asking me what my experience was with these guy's support because Shopify could see that I asked for support. So, I tell Shopify that they are ignoring me and guess what? Shopify ignores me too! Isn't that special. So, if you want a free app that helps with your FAQ page, this will probably help you but if you need any assistance or support, forget it. Based on that, I would never purchase an app from these guys.

July 27, 2017

Before HelpCenter we've made a deep research with possible solution that could handle tutorials content on our website. We build Shopify themes and Apps, so the documentation is essential and searching through search field of Shopify App store we've found this app. We've fully implemented on our Shopify App project www.sellersmith.com

July 19, 2017

Intuitive and simple to use! Made my life quite easy!

July 17, 2017

Easy to use and integrate! Such a helpful App for any Shopify store!

July 14, 2017

Awesome App its to easy . i will use this app in my upcomming store

June 18, 2017

Excellent app. I've been meaning to install something like this for a while, but didn't realise there were any free ones around. A feature I would like to see would be extra formatting options (extra fonts/sizes/colours/layout designs, etc) But considering it's free, I have no complaints!

June 13, 2017

So easy to use and best of all, it's free!

June 8, 2017

So far so good. only 30 seconds in!!

May 28, 2017

Easy to use, clean and extensible! Love it!

May 14, 2017

Great app - www.thehippiehouse.com.au

May 11, 2017

Perfect for what I need! Great work.

May 10, 2017

Excellent, looks great - just what we needed

May 9, 2017

Just downloaded and up and running in minutes

May 6, 2017

The app is working great so far. Its my first day at it. Loving it.

April 28, 2017

Just great, and you can't beat free!

May 4, 2017

This app was working quite well but now my customers aren't able to get past the Captcha to contact us, which is negatively effecting their experience. I have contacted support twice with no response. Edit: Support got back to me after a second email and have claimed they have fixed the issue. I did a couple tests and it seems to work again. Updated to 5 stars.

April 20, 2017

Very happy with this functional app that helps us to provide better support x Many thanks!