SB: Helpdesk, Live Chat & FAQs

Just what I was looking for, so easy to use and very practical, 100% recommended!!!

The FAQ app works well and is easy to install and setup. The only issue we have is that the FAQ section pushes our sidebar navigation panel below the FAQ section.

It is easy to use and provides a good structure for an FAQ page plus the contact form makes it more user friendly for customers. Yes I would recommend it. It's hard to rate it because I have never used anything like this before.

This is such an awesome app, and it is extremely easy to integrate.

Very helpful and useful! Did my FAQ page up in a jiffy!

The HelpCenter App makes my FAQs look extremely sharp. It so easy to use and integrate with your store. This a must have App for your store.

It took a little while to have everything formatted how I wanted it but overall a very simple and easy to use F.A.Q. I'd like to see in the future a more in-depth way to customize the HTML or format of the search bar (like customizing the text in the bar) but I understand the limitations of a free app. 10/10 would F.A.Q again!

Friendly and professional app to have

That a perfect app, very useful and very easy to install, I recommended for all, maybe need most options to personalice the general title.

Easy to install and get set up! Colors already matched my store theme and branding. Gave a nice classy professional look that we were looking for on our FAQ page at www.classycase.com

Fast to setup, super easy to use! Exactly what I was looking for, thank you!

I needed an FAQ for my site and this application did the trick just fine. My wife and I both think you for making things so easy.

Love using the app which helps to organize the FAQs and allow search function so that customers can easily search for an answer. Thanks for this great app! :)

I think that this app deserves more than 5 stars. For 2 reasons 1. The most important that is absolutely perfect for the need of a small e-commerce that doesn't need all the more advanced features that Zendesk Help Center for example can give; while doing this, it gives you a proxy url that allows you to seamless integrate in your store, and this is a key feature; plus, it has all the essential features that you really need and at the same time a very easy way to manage and customize them; everything is so easy to setup... 2. It's almost incredible, but it's free. If I think that there apps that don't offer almost nothing and ask for your money... you find this great piece of code, and it's for free! Really, really recommended. Thanks a lot Lukas from Help Center! UPDATE April 6, 2017 Unfortunately I have to lower the rating from 5 to 3 stars. I confirm the validity of the app but there have been two serious problems. 1. The verification code CAPTCHA suddenly stopped working. Software problems are common and occur and I can consider this acceptable even though clearly a program with 5 stars should not have these problems 2. What is really serious is that I have 4 well written email to the support by explaining clearly and repeatedly that the site can not be launched because of the problem of the app (customers can not write a message to customer service because the verification code CAPTCHA it works). The support responded to the first e-mail then completely ignored subsequent email (one per day, not 4 on the same day). The application is free ... but not for this should not work and the support should not respond to urgent requests.

Great FAQ app, simple and clean. Also has a built in search function. Have a look how it looks in action: http://therogueandthewolf.com/tools/faq

Easy to use, great app https://www.cuckoosnest.eu/

Super easy to set up and use, would definitely recommend!

Overall 10/10 super easy, it's free, can't complain at all. Great app, super simple to use and generate sections with. Contact form does not work right now for some reason so I disabled it. Would like ability to change text size without using HTML but I'm sure that'll be implemented in an update.

Really awesome and easy to use app! Best part is it if free for customers!

Easy app to use and provides the perfect Help Center/FAQ for our customers. I'm not the most tech savvy person (I cannot code) and I have had no problems managing and manipulating the help center to serve our needs.