SB: Helpdesk, Live Chat & FAQs
Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.6
feedback
324
chart
#3,080
All reviews
Review RSS Feed
Aug. 1, 2019
Awesome platform, and very easy solution. Thanks AAA++++!!! Would highly recommend to anyone needing an a optimized help center
Oct. 30, 2020
Love the look and the customer service. We needed a few minor custom changes on our page button and they got it done in a super timely manner! I would highly recommend this app, and will definitely use it again!
May 4, 2018
Easy to use, the page looks beautiful. Very good Customer Service. Recommend.
April 16, 2018
LOVE this app! I love how it provides search bar for customers to easily navigate. Thumbs up!
April 4, 2018
Awesome App!! This app makes my FAQs page look way more professional. I am so excited to have found this app and can't believe that it's free. Definitely a must have!
March 13, 2018
Definitely a must for all websites! I am SO happy I decided to install this app as it makes my website so much more professional. I needed some help in increasing my font size so I contacted the support team, Marius fixed it straight away for me, I didn't have to do a thing! Highly recommend this for all!
Feb. 8, 2018
Great free app with amazing features! I would highly recommend this app to other shop owners! www.MagnetRX.com
Jan. 10, 2018
Great app that is easy to use, and does the job perfect. I think this is the best app for FAQ pages. You can see it in my store: https://www.msno.no/apps/help-center
Dec. 30, 2017
Really great app! Shopify UI gave us some odd trouble making the Page live but support guys at eoscity developers responded right away. Hoping to make the default render on smartphones "unexpanded" rather than "expanded" such that only the Sections are shown before a visitor clicks to expand and see articles. Easier to search by scrolling then.
Dec. 15, 2017
This app definitely deserves a 5-star review!. The app was very easy to install. We had a slight problem changing a font and when we contacted support this was immediately resolved. The app's customer support team goes "above and beyond" to help. Really like the app and we highly recommend it.
Nov. 8, 2017
Great free FAQ page, looks very neat and fits well with our website. Would appreciate more customisation options (e.g. header options) but brilliant customer service when I asked for help with something. Thanks!
Oct. 30, 2017
App is very easy to use and FAQ looks professional. Customer service very helpful and fast! www.packforcamp.com
Oct. 15, 2017
The support was great and to the point. Happy with the app ... it does everything that we need to. Having a section for adding CSS would be nice but nothing major for the store.
Oct. 12, 2017
Easy to setup and works well, however our FAQ page does not load on first load, only after reloading page and no feedback from support team. Looking for alternative.
Sept. 6, 2017
At first, I was just delighted and then within a week, my app literally started saying "There was an error in the third-party application" which Google did not like on my site. I have been trying to contact these guys and nada so far. Now I wonder if all my text is now lost and I have to redo it again. Please fix these errors, we all want an easy app that just works. Thanks!
Aug. 15, 2017
Pretty nice FAQs page, wish there was more customization but can't complain when it's free.