HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,335
chart
#3,230
All reviews
Rating Breakdown
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Oct. 16, 2020
nice app, really ;) cool and simple to control. Its very useful beacuse u got all u need!!!!! -Rudi from Germany. XD
Oct. 14, 2020
I used this app to do my privacy policy, shipping policy, etc. Really convenient and easy to setup with the help of the generator.
Oct. 12, 2020
saves so much time and is easy to use, i offer you use this if your in a rush, and its free so why not :)
Oct. 10, 2020
J'ai utilisé cette application pour que mon FAQ paraisse professionnel et classe. J'aime bien cette application il est simple a utilisé. Je la recommande vivement a tout ceux qui souhaite avoir une page FAQ de qualité et pro.
Oct. 9, 2020
Excellent app so far. I have not had any issues that would raise any eyebrows. I hope it stays that way. Keep up the good work.
Oct. 9, 2020
I have been using this app for a while and it's reliable and works well for my needs. I have a tiny business and while people tend to ignore FAQs on websites I have a reference point I can link an use for myself, which is super handy. If my business actually made any money, I'd upgrade!
Oct. 9, 2020
This is just an amazing app. I'd recommend all the shopify users to utilize this app. Wish everyone the best in everything!
Oct. 6, 2020
We found it very easy to use and not complicated at all! an overall great addition to our store, Thanks!
Oct. 4, 2020
Non-hassle, easy to use, it helps to build my page and organizing is never been easier. Kudos to the developer
Oct. 1, 2020
This a very useful app with a free version. Works smoothly, it's customizable, and it covers all we need for an FAQ page.
Sept. 28, 2020
the App Cool And Friendly Use they know what they Offering and they know what the customer looking for , they Have Amazing support Team .
Sept. 24, 2020
Outstanding value and great support. Makes it very easy to create an easy to navigate help center. Has already cut down on our customer service calls. Super quick to give help with styling if needed, My only gripe is that I wish I could create multiple "help centers" as it would be perfect for putting FAQ's on product pages specific only to that product. The SEO benefits would be nice as well.
Hello ShootingTargets7, Thank you very much for positive review and valuable feedback - it's really important for HelpCenter team! Regarding SEO benefits - please navigate to Help Center app's preferences, FAQ => Settings tab. Down bellow there is "SEO" settings part with several options. Maybe it will be valuable for your store's FAQ SEO? If you have any questions or need help - please let us know via [email protected] and we'll be more than glad to help! Have a great day - Help Center team
Sept. 23, 2020
Super easy to use! I really love this app, I've been using it on all of my online stores. Amazing and keep up the good work to all of the developers!
Sept. 22, 2020
Very nice accordion FAQ, it works well and is easy to use. I've used it on several shops before, but this time I had a problem and they solved it, all the team is very nice.
Sept. 21, 2020
I use this app often with my store and have to say it is one of the most useful apps I have. It's very intuitive, easy to use, with no pay walls hiding the necessary stuff. If you are just starting your store and dont have any coding experience get this app and save yourself a LOT of headache and time. Very grateful this exists :)
Sept. 18, 2020
The worst app for FAQs! Even in offline mode, it appears in Google Search. Service in bad faith: not very conciliatory and untrue. Not possible to translate the app in several languages simultaneously. STAY AWAY! La pire des apps en ce qui concerne les FAQ! Même en mode Offline, celle-ci apparait dans la Recherche Google. SAV de mauvaise foi: peu conciliant et mensonger. Pas possible de traduire l'app en plusieurs langues simultanément. A FUIR!
Hi, thank you for the feedback and I hope you can reply to my email I've just sent. I'm hoping to chat more about languages as you can surely add other languages to HelpCenter. Also, the SEO issue is unique to your store and no other users experienced it before so I believe we can work this out. Let us know more when you have a minute. Marius.
Sept. 17, 2020
I used this app to update my FAQ page and I love the way it gives you the q's and a's in the template. I think this is a great app I highly recommend.
Sept. 12, 2020
Super easy way to create your personalized FAQ page, 100% recommended. I use it in every page I create
Sept. 10, 2020
The application forces you to pay for almost everything related to customization, which is what makes the user interface very bad and it cannot work with different themes
Dear WelaSouq, Thank you for your message and for being our customer. On behalf of Help Center team we would like to say that Shopify hosts plenty of different themes written by different programmers, pushing various changes. Our team of support and development is constantly helping clients to fix and improve the theme+app integrations, such as in Your case. No payment is required for that. We checked Your situation, already made necessary adaptations and informed You about that by email. Thank You for Your cooperation and understanding. If you have more questions or need a customisation - please let us know via [email protected] Have a great day - Help Center
Sept. 6, 2020
Fantastic easy to use application. I tried a few but I think this is the best so far. thank you Help Center team,