SB: Helpdesk, Live Chat & FAQs
All reviews
Perfect for what I need! Great work.
Excellent, looks great - just what we needed
The app is working great so far. Its my first day at it. Loving it.
Just great, and you can't beat free!
This app was working quite well but now my customers aren't able to get past the Captcha to contact us, which is negatively effecting their experience. I have contacted support twice with no response. Edit: Support got back to me after a second email and have claimed they have fixed the issue. I did a couple tests and it seems to work again. Updated to 5 stars.
Really easy to use. It looks clean and professional. I love the fact that it matched my store's theme perfectly personalizing the app with my brand colours. Thanks for making this & for releasing it for free!
Alll great and easily installed - many thanks.
Its great because it if free. I need something like this for my web site but didnt know how to use code to do this. Its easy to set up. It wasnt clear how to set up the questions and answers because it is confusing how it asks for new category and then new section and then a new article and the requires a title AND and more text (required to enter text under the title). I felt that it would have been nice to just use category for "shipping questions" and new section for the actual questions, then "new article" with the answer, but you are forced to make a category for each set of questions. Maybe its me but thats kind of confusing. Either way, its perfect for my needs and its FREE!!!
Excellent ... Really easy to install and use
Great app! Clean and professional interface both on the front end and back end of the app which is not always the case with free apps. Thanks Oberlo team!
Just what I was looking for, so easy to use and very practical, 100% recommended!!!
The FAQ app works well and is easy to install and setup. The only issue we have is that the FAQ section pushes our sidebar navigation panel below the FAQ section.
It is easy to use and provides a good structure for an FAQ page plus the contact form makes it more user friendly for customers. Yes I would recommend it. It's hard to rate it because I have never used anything like this before.
This is such an awesome app, and it is extremely easy to integrate.
Very helpful and useful! Did my FAQ page up in a jiffy!
The HelpCenter App makes my FAQs look extremely sharp. It so easy to use and integrate with your store. This a must have App for your store.
It took a little while to have everything formatted how I wanted it but overall a very simple and easy to use F.A.Q. I'd like to see in the future a more in-depth way to customize the HTML or format of the search bar (like customizing the text in the bar) but I understand the limitations of a free app. 10/10 would F.A.Q again!
Friendly and professional app to have
That a perfect app, very useful and very easy to install, I recommended for all, maybe need most options to personalice the general title.
Easy to install and get set up! Colors already matched my store theme and branding. Gave a nice classy professional look that we were looking for on our FAQ page at www.classycase.com
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