SB: Helpdesk, Live Chat & FAQs
Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.6
feedback
324
chart
#1,473
All reviews
Oct. 8, 2016
Love this app. Full search and great and simple design = less calls more time to do business. Thank you.
Sept. 23, 2016
Great app, makes it easy to setup a faq/help section with minimal effort.
Jan. 18, 2017
It works, but was disappointed to find that once you make a menu/faq line title and want to modify the menu title, the URL link is fixed to the previous menu item name and cannot be changed unless you remake your entire faq page. This is confusing to the customer when they watch the URL bar on their browser and see a #URL that is totally different than where they think they are going. Example: Menu said DOG. Then you change the menu to CAT. The URL reads #DOG instead of #CAT, so the customer is very confused when they see #DOG and they think you are tricking them into going somewhere else.
Sept. 20, 2016
A great FREE addition to your website! The best app I think I've installed! Great job Oberlo!
Sept. 17, 2016
Easy to install and use. Creates a good looking and organized faq page. Also it's free. www.advantagesupplements.com
Jan. 16, 2023
Stay FAR AWAY from this app!! The developers pulled a bait and switch and now we are missing most of our FAQ on our LIVE website. There are many other great options out there. Do not use this crap app!!!!
Sept. 5, 2016
Easy to use and extremely stylish and professional once on the website. Highly recommend it to any business looking for an easy to use help center setup.
Sept. 3, 2016
This app is SO EASY to set up and use! I use it for a FAQ/Support Center for my business website and I couldn't be happier. I highly recommend this app!
Sept. 1, 2016
Awesome App! Can highly recommend. Much better then many other FAQ apps that I've tried
Aug. 21, 2016
Wow. I've to say that we're surprised to find such a nice, intuitive and powerful tool. 5 stars!
Aug. 17, 2016
Simple and easy to set up, easy user interface. Certainly an app to add to your website, saves the hassle and helps potential customers. Thanks Sydneyhifimonavale.com.au
May 30, 2016
5 stars are not really enough to rate this app and the support I have received! I have never before experienced such a 1st class support and eagerness to update/improve a free app on shopify. Thumbs up to the HelpCenter Crew!
May 24, 2016
Hands down - the best Free helpdesk app out there. Hard to believe its FREE. Works perfectly for the Everyman Team.
Aug. 16, 2017
Great tool!! and your FAQ page will look professional! I love it! https://sexyrealsexdolls.com
March 22, 2016
Very simple to use and install. Makes managing your FAQ content a breeze. Not very customizable in terms of styling YET (think it's coming) but Tomas is super responsive and helpful with any specific changes you might need...
Feb. 24, 2016
This is a great app! It was just what I needed. Easy to install and even easier to use. I had a small styling issue but the support staff attended to it immediately and at no cost. Very glad I found this app and installed it. Big thumbs up to them!