All reviews

Rating Breakdown

  • 5
    85% (281 ratings)
  • 4
    6% (21 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (7 ratings)
  • 1
    5% (15 ratings)

Reviews with Text

  • 99% (325)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2017

Easy to install and get set up! Colors already matched my store theme and branding. Gave a nice classy professional look that we were looking for on our FAQ page at www.classycase.com

Using app

About 13 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2017

Very good, so mucho professional and clear!

Store

Azana

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2017

Unbelievably easy to use. Literally within 1 minute after installing the app, I was writing up my help center (ZERO coding required). Cannot recommend it enough. Michal from lobocki.com.au

Using app

25 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2017

Fast to setup, super easy to use! Exactly what I was looking for, thank you!

Using app

9 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 27, 2017

I needed an FAQ for my site and this application did the trick just fine. My wife and I both think you for making things so easy.

Using app

2 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Jan. 26, 2017

It expanded across the entire screen and the font was way to big for our site. Did not work with the theme.

Store

Forsyth

Using app

13 minutes

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 25, 2017

Simply put - AMAZING! Great app. We made our FAQ page for B2B in 20 minutes from installation to finish. Hands down that's how apps should work.

Using app

About 3 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 17, 2017

Love using the app which helps to organize the FAQs and allow search function so that customers can easily search for an answer. Thanks for this great app! :)

Using app

2 months

Total reviews

6

Average rating

4.7

2 / 5 Share

April 6, 2017

I think that this app deserves more than 5 stars. For 2 reasons 1. The most important that is absolutely perfect for the need of a small e-commerce that doesn't need all the more advanced features that Zendesk Help Center for example can give; while doing this, it gives you a proxy url that allows you to seamless integrate in your store, and this is a key feature; plus, it has all the essential features that you really need and at the same time a very easy way to manage and customize them; everything is so easy to setup... 2. It's almost incredible, but it's free. If I think that there apps that don't offer almost nothing and ask for your money... you find this great piece of code, and it's for free! Really, really recommended. Thanks a lot Lukas from Help Center! UPDATE April 6, 2017 Unfortunately I have to lower the rating from 5 to 3 stars. I confirm the validity of the app but there have been two serious problems. 1. The verification code CAPTCHA suddenly stopped working. Software problems are common and occur and I can consider this acceptable even though clearly a program with 5 stars should not have these problems 2. What is really serious is that I have 4 well written email to the support by explaining clearly and repeatedly that the site can not be launched because of the problem of the app (customers can not write a message to customer service because the verification code CAPTCHA it works). The support responded to the first e-mail then completely ignored subsequent email (one per day, not 4 on the same day). The application is free ... but not for this should not work and the support should not respond to urgent requests.

Store

Napura

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 10, 2017

Great FAQ app, simple and clean. Also has a built in search function. Have a look how it looks in action: http://therogueandthewolf.com/tools/faq

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2017

We currently use the FAQ HelpCenter app for our website (Voltlin - Tools for Evolution & Empowerment) where we offer a wide variety of products for a specific niche! Now we can answer them all with a sleek, solid design that was easy to set-up! Check it out at www.voltlin.com!

Store

Voltlin

Using app

8 days

Total reviews

33

Average rating

4.5

5 / 5 Share

Jan. 5, 2017

Easy to use, great app https://www.cuckoosnest.eu/

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2016

This app makes my FAQ page look great! Highly recommended! www.mattsmusicstorenc.com

Using app

17 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 26, 2016

Super easy to set up and use, would definitely recommend!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2016

Overall 10/10 super easy, it's free, can't complain at all. Great app, super simple to use and generate sections with. Contact form does not work right now for some reason so I disabled it. Would like ability to change text size without using HTML but I'm sure that'll be implemented in an update.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2016

Really awesome and easy to use app! Best part is it if free for customers!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2016

Easy app to use and provides the perfect Help Center/FAQ for our customers. I'm not the most tech savvy person (I cannot code) and I have had no problems managing and manipulating the help center to serve our needs.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Excellent app! Very easy to deploy & saves time handcoding FAQ in the page.

Using app

10 months

Total reviews

10

Average rating

4.7

4 / 5 Share

Oct. 29, 2016

Awesome app to help build FAQ pages. If only you could easily customise the design, though.

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 15, 2016

I just started to use this FAQs app, it's very easy to set up and looks professional on my store. Yes I would recommend it. Joanna UmpieHandbags.com

Using app

About 3 hours

Total reviews

3

Average rating

5.0