All reviews

Rating Breakdown

  • 5
    86% (1,155 ratings)
  • 4
    7% (100 ratings)
  • 3
    2% (22 ratings)
  • 2
    1% (18 ratings)
  • 1
    3% (41 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2020

very easy to use this app, save lot of my time. very helpfull to thoese people who want to run e commomce on shopify

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

This is just AWMESOME! Our FAQs look so nice now, I really like how it looks like. And when we faced some display issues related to our template, the support took actions in a very short time!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

It has templates that really help when you have a brand new store. Plus it's very easy to navigate.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 22, 2020

Very good and useful app, they ease you the task with the differents exemple put in the app and you know which questions are frequents and importants

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

app is everything you need for a FAQ page, very easy to add additional questions. Support is the absolute best, they have helped me customize and tweak it to fit my site, they always come back to me very quickly and are very helpful!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 21, 2020

very user friendly. will definitely recommend this to other store owners as well. i only wish there are other templates available depending on your niche.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the review! More templates are available in Premium Help Center version. Their demo's can be found Help Center's Settings page. We hope you'll like them :). If you have more questions, just let us know - [email protected]. We wish you all the best in your business! HelpCenter team

5 / 5 Share

Jan. 21, 2020

The app it gives you the opportunity as well as professional and prepared look for e-commerce site.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

I like the free HelpCenter app. It conveniently matches my current theme and I highly recommend it. Thank you, Stacey Hayes The Gifted Moon Goddess MoonGoddessGifts.com

Using app

About 1 year

Total reviews

32

Average rating

4.9

5 / 5 Share

Jan. 20, 2020

I like the app because it gives you the oportunity to look professional in your ecommerce. It is simple to use.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

I really recommend this app. Works perfectly great. After having some issues the support helped me within just couple of hours.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

nice and easy to use. very intuitive and comes with preprogramed template of most frequent questions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

I just started using the app today. It was super easy to setup my FAQ page and add to my store. So far it is working great!

Store

Tcharmy

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

The pre empted text and suggested faq questions are very helpful. It also helped me to be creative in my selections of questions to post Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

We use the HelpCenter by Vertex LV Shopify App on our website PictarWorld.com. We would like to recommend the App - The flexibility of the app let us organize the Help Center and FAQ better, thanks to the 3 layers structure that is possible with the App. Furthermore, the app support is just great. We had a problem with the loading of the answers and Justas from the Support provided quick and efficient support to our problem.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

Works Great!! Very happy with the results. If you don't have a FAQ on your page, get this right now!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 16, 2020

Leider nicht in Deutsch und nicht kostenlos fuer den nächsten Schritt wäre auch die Hälfte möglich !!!

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 15, 2020

I use this app to save time responding to repeated customer questions, this allows me to focus more on the important things, saving me time and money. The app is easy to use and looks great on my store.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

It's a very good app. It helps me for my FAQ. It's very simple to install and use. I'm very happy. I recommand.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 11, 2020

I used this app on my new store for FAQ page and it helps. It is better if you offer additional sections.

Store

Trikbay

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 10, 2020

I created my FAQ section using this app and it is fabulous. I only used the free version and it meets my current needs.

Using app

10 months

Total reviews

2

Average rating

4.0